Hotel El Ejecutivo by Reforma Avenue

Hotels
8 (1011 reviews)
Viena 8, Colonia Juarez , Mexico City , MX
+52 55 5566 6422

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent location near Paseo de la Reforma and public transport
Friendly and helpful staff
Good value for the price
Buffet/restaurant generally praised
Some rooms are spacious and beds comfortable
Cons:
Humidity, mold and drainage smells reported in many rooms
General lack of maintenance (curtains, shower, towels, fixtures)
Unclean or poorly maintained bathrooms
Noise from adjacent rooms and external sources
Hot water issues and occasional slow restaurant service

Categories

Cleanliness
5
Multiple reviews report humidity, mold, drainage smells, dirty lobby/bathrooms and towels not fresh; consistent negative mentions reduce this score.
Service
9.5
Staff repeatedly described as incredibly friendly and helpful (quick room change, attentive reception and restaurant service); service is a strong positive across reviews.
Location
9.5
Very frequently praised: excellent, convenient spot near Paseo de la Reforma and public transport (Metrobús); clear strength for most guests.
Room Quality
6
Rooms are often described as humid, with mold issues, leaking showers, broken curtains, and some uncomfortable/deformed mattresses, though some guests note spacious rooms and comfortable beds.
Amenities
8
Breakfast buffet and restaurant are frequently cited positively; however issues like limited towels, hot water problems on top floor, and a dripping mini-split indicate uneven maintenance.
Value for Money
8.5
Several reviews explicitly state it's good for the price ('buena para el costo'); affordable rates combined with location and basic services create strong perceived value.
Food and Beverage
8
Buffet and restaurant described as good/tasty by multiple guests, though one report mentions slow service and occasional service delays.
Overall Experience
9.5
Overall impressions are positive driven by location, friendly staff and good value; persistent cleanliness and maintenance problems temper enthusiasm but do not fully negate the generally favorable experience for budget-conscious travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Prime Location
Located just 120 metres from Paseo de la Reforma Avenue, Hotel El Ejecutivo By Reforma Avenue offers easy access to Mexico City’s historic centre.

Modern Amenities
With free valet parking, free WiFi, and renovated guest rooms featuring flat-screen TVs and safes, guests can enjoy a comfortable stay with all the necessary conveniences.

Dining Options
Indulge in a variety of dining experiences at the hotel's restaurant and choose between a fresh salad on the terrace at S3NS Station or international cuisine at Emotion.

Experience the best of Mexico City's attractions with ease, from museums to the main square, all within a short distance from the hotel. Book your stay at El Ejecutivo by Reforma Avenue for a memorable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note breakfast included rate includes only includes breakfast for 2 adults, kids should pay at property.

Debit Cards are not accepted as a form of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8
Based on 1011 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 6
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
Marcus M • couple • br
7
2026-10-31 • via Nuitee
A
Adrian • solo_traveller • de
6
Good location but very old hotel
Pros:

Location is very good. The staff is incredible friendly and helpful, my room was wet and humid and the inmediately changed it for me, which was very nice

Cons:

It's very old and one can see the lack of maintenance on certain things like walls, curtains, toilet among others. My room was very humid.

2026-10-28 • via Nuitee
H
Hellen • family_with_children • co
7
Convenient location, not extremely comfy
Pros:

Location was amazing, I also liked the size of my room

Cons:

Walls and environment were moldy, other guests were very loud at late night, there was a loud noise, seemed like an energy transformer

2026-10-25 • via Nuitee
M
Miguel Angel • extended_group • mx
9
buena estancia
Pros:

bien para el costo

Cons:

se escuchaba mucho ruido de las habitaciones contiguas (niños gritando) pero nada fuera de lo normal

2026-10-25 • via Nuitee
J
Jonathan • couple • mx
2
Not a good place
Pros:

Location

Cons:

Pictures are not the same, old property without proper maintenance.

2026-10-24 • via Nuitee
C
Carolina Rubí • couple • mx
10
2026-10-23 • via Nuitee
U
urr • couple • mx
9
Por el costo no esta mal.
Pros:

La cercanía al paseo reforma una calle y es fácil de llegar a otros puntos turísticos de la ciudad.

Cons:

Siento que falta mas higiene en los baños hay moho negro y los colchones estan deformados y se sienten incómodos.

2026-10-23 • via Nuitee
M
Marcopolo • couple • mx
10
Pros:

ubicación precio

2026-10-23 • via Nuitee
M
Maria • couple • mx
7
Ninguna
Pros:

Muy buena ubicación

Cons:

Ambiente del cuarto

2026-10-21 • via Nuitee
Y
Yarely_Queretaro • couple • mx
10
Excelente hotel para visitar la CDMX
Pros:

El hotel se encuentra muy bien ubicado y se puede llegar por transporte publico, en mi caso llego por Metrobús bajando en la parada de Reforma. El hotel tiene un buen desayuno buffet y a precio muy accesible. La habitación es amplia, la cama es muy cómoda y el baño es amplio y cómodo. Cerca del hotel hay varias opciones para comer y tiendas de conveniencia. Lo recomiendo ampliamente.

Cons:

Todo me gusto.

2026-10-21 • via Nuitee
R
Rosa Elena • couple • mx
9
Pros:

Todo limpio, buena ubicación

2026-10-20 • via Nuitee
I
Isaac Alberto • extended_group • mx
4
2026-10-17 • via Nuitee
J
Juan Antonio • solo_traveller • mx
10
Perfecto
Pros:

Todo

Cons:

Tardaron mucho en servirme la comida en el restaurant, ya que había algo de gente

2026-10-17 • via Nuitee
R
Ruiz • family_with_children • ar
4
poco feliz
Pros:

la atencion del personal

Cons:

la habitacion tenia olor a humedad. viaje con mi hija y no tenia ventilación. no se podia ver por la ventana porque daba a una fabrica. por ende era un ambiente de encierro

2026-10-17 • via Nuitee
J
John • couple • us
4
Great location, great buffet, and great price, but it was not well kept. The bathroom was bad and not clean. You get wha
Pros:

I like the location and the price of the hotel. The staff was very friendly and the buffet was good.

Cons:

My room was not clean. The bathroom was kind of gross and it smelled bad at times. Some of the buttons and levers were loose on the sink and toilet.

2026-10-15 • via Nuitee
A
AlbertoOres • solo_traveller • mx
7
2026-10-13 • via Nuitee
A
Ana Tijerina • solo_traveller • mx
9
Pros:

La ubicación, el trato del personal, habitacion muy amplia

Cons:

En el baño se filtraba el agua de la regadera y teníamos que poner una de las toallas a modo de tapete para secar y adicional el mini split goteaba y no lo prendimos en ningún momento

2026-10-12 • via Nuitee
R
Ricardo • solo_traveller • mx
8
Pros:

Atención, ubicación y alimentos.

Cons:

No llegaba el agua caliente como debería, estuvimos en el ultimo piso.

2026-10-11 • via Nuitee
M
Mauricio • solo_traveller • mx
10
2026-10-10 • via Nuitee
A
Adriana • family_with_children • co
5
Basica
Pros:

La ubicación y personal amable

Cons:

La limpieza mal ventanas llenas de humedad cortinas rotas escaleras falta de mantenimiento baño con sarro ducha mal estado

2026-10-10 • via Nuitee