Hawthorne Inn & Conference Center

Hotels
8.2 (1703 reviews)
420 High Street Southwest , Winston-Salem , US
+1 336-777-3000

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
No complimentary breakfast
Some maintenance issues
Inconsistencies in room quality

Categories

Cleanliness
7.73
Several reviews highlighted cleanliness, although some noted issues like windows being dirty and maintenance problems.
Service
9.2
Positive mentions of staff, particularly Fred, who provided excellent service.
Location
8.74
Multiple reviews commend the convenient location near the highway and food options.
Room Quality
8.19
Guests found the rooms generally comfortable with good amenities, despite some comments about the beds and A/C.
Amenities
8.22
Amenities were satisfactory with some conveniences noted but missing breakfast offerings impacted the rating.
Value for Money
8.38
Many found the stay to be a great value for the quality received.
Food and Beverage
6.73
Breakfast services were mentioned negatively, influencing the overall rating.
Overall Experience
8.4
General sentiment was positive, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:50

Property Description

Downtown Convenience and Comfort

Meeting & Event Space: With 10,000 square feet available, Hawthorne Inn & Conference Center is the perfect venue for your next event or meeting in downtown Winston-Salem.

Relaxation and Connectivity: Start your day with a complimentary breakfast and then unwind with a swim in the pool. Stay connected with complimentary WiFi throughout the hotel.

Convenient Amenities: Our rooms are equipped with all the essentials including a microwave, refrigerator, and en suite with free toiletries. Plus, enjoy the convenience of a fitness center, luggage storage, and free parking during your stay.

Book your stay at Hawthorne Inn & Conference Center for a seamless blend of comfort and convenience in Winston-Salem.

Important information:

Pet fee US$ 50.00 per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Location

Guest Reviews

8.2
Based on 1703 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.38
Food and Beverage: 6.73
Overall Experience: 8.4
M
Michael • couple • us
10
2026-10-31 • via Nuitee
M
Martin • couple • us
3
I would not book her again
Pros:

The Staff

Cons:

Things just seemed to be older. The carpets in the elevator were old and worn down the set up was kind of funky or you would check in at the desk and then have to walk down along hole with steps to get to the elevator the first day I was there I got a call when I was out saying that they lost the hot water I didn’t know when it would be back so I could try to make other plans

2026-10-31 • via Nuitee
V
Veronica • couple • us
5
Pros:

As far as breakfast, we were never told if breakfast was included or not we were never given any information at the front desk we checked in about breakfast. The one thing we did like was that the price of the hotel was cheap

Cons:

The only issue we had was that there was no shower gel and no shampoo in the shower. We called the front desk. They told us to be 10 minutes then we called back 20 minutes later they said the housekeeping staff was not in yet finally after another 15 minutes, the housekeeper came and couldn’t get the dispensers to work so she could fill them. So she just left some shampoo and gel in a couple of cups the thing that we weren’t happy about was when we called the front desk they told us there are several request in front of us and that we’d have to wait. I just happen to be in the shower and notice no shampoo so there was some urgency that your facility did not act up upon. Also, how can you rent a room, knowing that the dispensers for these two items in the shower do not work in our own

2026-10-30 • via Nuitee
E
Ereina Taylin Darnell • couple • us
10
2026-10-30 • via Nuitee
M
Mario • couple • us
4
Average
Pros:

Room was large and beds were comfortable. Centrally located with easy access to key roads. Cleanliness was a positive.

Cons:

Old building with somber decor. Maid service was lax and room amenities very mediocre. Last couple of days there was no hot water due to a broken heater.

2026-10-29 • via Nuitee
D
Darlan • family_with_children • br
10
Excelente
Pros:

Limpa e confortável

2026-10-29 • via Nuitee
D
Deats • couple • us
10
Pros:

Easy place to get to.

2026-10-28 • via Nuitee
S
Sara • couple • us
6
Pros:

We were grateful to stay and the staff were kind, it’s just a bit outdated and the bed was a little uncomfortable but for the price it’s understandable. The hotel room was clean but the lobby area could use some tlc

2026-10-28 • via Nuitee
H
Hines • family_with_children • us
10
Pros:

Everything

Cons:

All was great❤️

2026-10-27 • via Nuitee
J
Janice • couple • us
4
We only stayed one night because there were no other room available
Pros:

The cleaning staff tried to do their jobs and were very accommodating.

Cons:

There was an infestation of Stink Bugs in our hotel room . Even though the cleaning staff tried to get rid of the Stink Bugs, they kept coming thru cracks in the walls and crawling on the windows and curtains.

2026-10-27 • via Nuitee
K
Katherine • solo_traveller • us
7
Affordable stay in convenient location
Pros:

The price was fantastic, and it was close to the convention center. The room was comfortable and spacious. The property overall felt safe as a woman traveling alone.

Cons:

I did not enjoy that I woke up in the middle of the night with the room smelling noticeably of weed. It's clear someone was smoking it somewhere close by. It's not a smell I want to smell.

2026-10-27 • via Nuitee
M
Mary • couple • us
8
Cons:

A luggage rack, water in the lobby and a towel rack

2026-10-27 • via Nuitee
K
Katherine • family_with_children • us
10
2026-10-26 • via Nuitee
K
Karen • couple • us
8
Meh…
Pros:

Great location, polite and friendly staff

Cons:

The additional $10 fee for a sub par breakfast that is poorly set up thought the southwestern eggs were very good as was the coffee

2026-10-26 • via Nuitee
O
Orlice • solo_traveller • us
10
Enjoyed my accommandations.
Pros:

I didn't have breakfast

Cons:

The location was easily accessible from the highway and close to the venue I was attending.

I did not like the steps leading to the elevator and guest rooms. They (the steps) are not ADA-compliant and are difficult to climb with luggage!

2026-10-26 • via Nuitee
D
David • solo_traveller • us
8
Had to ask for towels after first day
Pros:

Good location

2026-10-25 • via Nuitee
S
Sharlie • family_with_children • us
10
2026-10-23 • via Nuitee
K
Kacey • solo_traveller • us
10
2026-10-22 • via Nuitee
C
Clark • couple • us
9
2026-10-20 • via Nuitee
B
BECKY • extended_group • us
10
Pros:

It was very nice.. liked the courtyard. Easy to walk to dinner

2026-10-20 • via Nuitee