Holiday Inn Milwaukee Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (297 reviews)
545 West Layton Avenue , Milwaukee , US
+1 414-482-4444

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional, friendly and helpful staff
Excellent pool and hot tub with ideal temperature
Clean main entrance and restaurant area
Complimentary parking
Good location (praised by guests)
Cons:
Rooms filthy in places (stained carpets, urine on bed)
Old, lumpy mattresses and poor pillows
Sticky/humid rooms; need dehumidifiers
Pool area overcrowded at times; towel shortages and drainage/slippery hazards
Understaffed food service during busy periods
Outside pool/fenced area access issues (locked out incident)

Categories

Cleanliness
6.5
Mixed: main entrance and restaurant area were clean, but several room-level issues (urine on a bed, filthy carpet, water marks on ceiling tiles, sticky humidity) lowered cleanliness sentiment.
Service
9.5
Very positive: staff repeatedly described as exceptional, friendly, helpful and pleasant at check-in and during the stay.
Location
9
Generally positive: one reviewer called the location 'the best'; another noted it was not as close to downtown as they'd like, but location sentiment is overall favorable.
Room Quality
6
Negative: multiple comments about old, lumpy mattresses and pillows, humid/sticky rooms, filthy carpet, dirty couch with belongings and food — rooms need overhaul and dehumidifiers.
Amenities
9
Positive: pool and hot tub repeatedly praised (perfect temperature, large). Some operational issues (crowding, ran out of towels, drainage causing slippery areas, small outside pool area) noted.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
7
Mixed: restaurant area was clean but F&B service was strained during a busy weekend (understaffed kitchen and limited breakfast service), so food service sentiment is lukewarm.
Overall Experience
9
Mixed-to-positive overall: strong reasons to return (exceptional staff, excellent pool/hot tub) but significant detractors from room condition and some cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location and Amenities
Less than 2 miles from General Mitchell International Airport, the Holiday Inn Milwaukee Airport offers a free airport shuttle, indoor pool, and hot tub. Enjoy free WiFi, cable TV, and even private kitchenettes in some rooms.

Relaxation and Recreation
Unwind in the whirlpool spas, stay active in the fitness center, or cozy up by the lobby fireplace.

Dining and Nearby Attractions
Savor American cuisine at M.K.E. Bar and Grille, or grab snacks at the 24-hour convenience store. Explore nearby attractions like the Miller Brewing Company, Potawatomi Bingo Casino, and Milwaukee County Zoo.

Experience comfort and convenience at the Holiday Inn Milwaukee Airport - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MKE

Location

Guest Reviews

8
Based on 297 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9
Room Quality: 6
Amenities: 9
Value for Money: 8
Food and Beverage: 7
Overall Experience: 9
S
Shawn • couple • us
10
2026-10-24 • via Nuitee
D
Daniel • couple • us
8
2026-10-18 • via Nuitee
D
Deborah • couple • us
10
2026-10-15 • via Nuitee
C
Cynthia • solo_traveller • us
8
Pros:

Location was the best, along with the hospitality. Great idea g

Cons:

Water marks on ceiling tiles

2026-10-12 • via Nuitee
V
Vaishnavi • couple • in
8
2026-09-10 • via Nuitee
G
George • couple • us
9
2026-09-09 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jack • solo_traveller • us
8
2026-08-31 • via Nuitee
T
Tierra • couple • us
10
2026-08-27 • via Nuitee
C
Christine • extended_group • nz
7
Pros:

This is a chain hotel so it met my expectations. Super friendly staff at check in - much appreciated. We shared a room which was reasonably spacious with two comfortable beds. Complimentary parking.

Cons:

The outside area by the pool was small and not well service and we got locked out in a fenced area. Took a bit of banging on the door to get someone's attention.

2026-08-22 • via Nuitee
C
Courtney • extended_group • us
1
Subpar stay
Pros:

The main entrance was very clean, as was the restaurant area. The pool area was very nice as well.

Cons:

For a very busy weekend with Irish Fest, there was one chef in the kitchen and one waitress. A continental breakfast would’ve been just fine. We booked two rooms, one room the bed was full of urine when they went to sleep, didn’t notice that it was urine until halfway through the night. The toilet was leaking as well in that room.
The second room had a full out couch with food in it and someone else’s shorts. Also did not have a mattress to sleep on for the couch. The bathroom was not stocked with shampoo in the shower, only conditioner. Thankfully we had some in a travel bottle.

2026-08-20 • via Nuitee
G
Gretchen • family_with_children • us
7
Second visit , our choice for Milwaukee stay, we’ll be back
Pros:

Friendly helpful staff. Great pool area, large swimming pool and large hot tub . Nice surround of pool high ceilings .

Cons:

Pool so crowded they ran out of pool towels. Drainage perimeter around pool not draining , saw 2 people slip from standing water from drain line not working. Luckily they were both young kids so it didn’t faze them, they had bendy bones. They weren’t running but extra water made flooring slippery. Definitely a potential hazard for adults though.

2026-08-17 • via Nuitee
K
kenneth • couple • us
8
Not bad, wish it was closer to downtown
Pros:

Clean.

Cons:

Getting dated.

2026-08-16 • via Nuitee
A
Aldo • family_with_children • us
9
2026-08-11 • via Nuitee
M
Marie • solo_traveller • us
7
Only the staff and pool/hot tub entice me back. The rooms need to be completely overhauled; get rid of the filthy ca
Pros:

The staff were exceptional. So kind, always with a pleasant and helpful demeanor. The pool and hot tub… perfection. The temps in each were perfect! Please always keep the pool at that temp… makes it so inviting. The staff and pool/hot tub were what made the stay positive.

Cons:

The rooms are filthy. The carpet needs to go. There was a constant humidity in the room. They desperately need DE-humidifiers. The rooms need an overhaul. More dresser space is needed. The beds need to be replaced. They are old and lumpy. Ancient. Get new mattresses. This is not only my experience but also the commentary of my friends and relatives who also stayed here. Our feet were black walking on the room carpet. Remove the carpeting and overhaul the rooms and get new mattresses as soon as possible.

2026-08-05 • via Nuitee
M
Marie • solo_traveller • us
7
Will return due to the staff & pool/hot tub experience. Rooms need dehumidifiers and total makeover.
Pros:

The staff were exceptional. The pool and hot tub are amazing. The pool temperature is perfection. Never change the pool temp!!! It is so inviting and comfortable and deeply appreciated.

Cons:

The beds and pillows are horrible. The beds are lumpy and old and uncomfortable. Horrible night’s sleeps. Pillows and mattresses need to be replaced. I had 5 other guests say the same. The pillows are too hard or too soft. The carpet in the rooms made our socks and feet dirty. And the rooms all need a DE-HUMIDIFIER. EVERYTHING was sticky and towels did not dry. The rooms need a makeover. They also need more dresser space.

2026-08-04 • via Nuitee
A
Alexandra • couple • de
7
Schönes Hotel- Frühstück unverschämt
Pros:

Das Zimmer war geräumig und das Personal ingesamt sehr nett.
Die Lage zur Stadt war ok, es ist ja auch ein Airport Hotel ;)

Cons:

Ich kann die Meinung vieler hier nicht teilen. Obwohl wir mit Frühstück gebucht hatten, mussten wir uns Coupons erkämpfen. Dann konnte man genau einen Kaffee und ein Gericht auswählen, alles andere musste man bezahlen.
Auch wurden wir leider am ersten Tag über die Menge der French Toast nicht aufgeklärt und haben zu zweit 16 Stück bestellt. Die Dame im Speisesaal war sehr lustlos.
Am zweiten Tag Gottseidank eine andere Mitarbeiterin, die super nett half. Aber nun wussten wir ja auch wie’s funktioniert.
Sehr schade man könnte mehr draus machen.
Geldscheffelei beim Frühstück bei den Hotelpreisen, besonders wenn ich schon mit Frühstück gebucht habe, finde ich frech.

2026-07-23 • via Nuitee
A
Ashley • family_with_children • us
8
2026-07-15 • via Nuitee
V
Vinson • solo_traveller • us
6
2026-07-14 • via Nuitee
K
Krantz • couple • us
10
very pleasurable will stay again
Pros:

Very clean, and comfortable

2026-07-13 • via Nuitee