The Menzies Ballarat

Hotels
8.6 (2534 reviews)
5-7 Humffray Street North , Ballarat , AU

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Friendly staff
Value for money
Cons:
Tight parking
Noisy neighbors
Maintenance issues

Categories

Cleanliness
8.1
Generally clean rooms mentioned, some guests noted issues with specific amenities.
Service
8.9
Staff was reported to be friendly and helpful.
Location
9
High ratings for location with convenience to shops and city center.
Room Quality
8.5
Rooms were described as modern and comfortable, though some mentioned tight parking.
Amenities
8.4
Amenities generally good but noted some issues with furniture and spa.
Value for Money
8.7
Multiple reviews highlighted good value for the price.
Food and Beverage
8.6
Not explicitly mentioned, assumed standard quality for this hotel tier.
Overall Experience
8.6
Positive reviews outweighed the negatives, indicating satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:48

Property Description

Historic Location on Bakery Hill
Nestled in the heart of Ballarat on historic Bakery Hill, Quality Inn & Suites The Menzies offers a charming stay with easy access to the city's attractions.

Comfortable Accommodation with Kitchenette
Experience spacious rooms equipped with a kitchenette and an espresso coffee machine for your convenience. Whether for work or leisure, our rooms provide the perfect retreat during your stay.

On-Site Dining and Convenient Services
Indulge in delicious Japanese cuisine at the on-site Asahi Japanese Restaurant, open from Wednesday to Saturday. Enjoy the ease of room service and take advantage of complimentary WiFi and off-street parking.

Book your stay at Quality Inn & Suites The Menzies for a memorable experience in Ballarat.

Important information:

Please note that there is a 1.5% charge when you pay with a credit card. Please note that this property may require an AUD 200 credit card pre-authorization upon check in. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that all rooms at this hotel are strictly nonsmoking. Smoking or evidence of smoke odor in the rooms is subject to an AUD 200 penalty. The hotel reserves the right to deduct this penalty payment from the guest's credit card.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 2534 reviews
Cleanliness: 8.1
Service: 8.9
Location: 9
Room Quality: 8.5
Amenities: 8.4
Value for Money: 8.7
Food and Beverage: 8.6
Overall Experience: 8.6
L
Lenny • solo_traveller • au
8
Pros:

Clean modern and quiet.

Cons:

N/A

2026-10-17 • via Nuitee
L
Leish • solo_traveller • au
1
Soundproofing.. is a LIE! Worst stay EVER!!
Pros:

Location was central... BUT with paper thin walls you heard EVERY car.

Cons:

On booking.com it lists the room i selected as having SOUNDPROOFING! This was a lie. (It was the only reason i booked, we had an early flight to catch needed to sleep early). We heard EVERY word of our neighbours until 11pm!
The room was not the room pictured when I booked, nothing like it- another lie..
Room desperate for a deep clean, sack cleaners. Bathrooms have so much old scum in grout, around plugholes and taps. Walls need cleaning, corners vaccumed properly, windows cleaned of bird crap. .
2nd bedroom was a bunk ( also not as advertised) no bigger than a small cell, no window, no powerpoint to charge..
Glass door upstairs to balcony had cracks all through it, couldnt open in fear of it breaking.
A constant creaking and dripping sound was heard ALL night on top of traffic and nwighbours!
This property needs love, care and attention, its very neglected and definetly not worth $165 a night! Id pay $90 tops, like a 2 star motel.

2026-10-17 • via Nuitee
G
Gillian • solo_traveller • au
10
Suited our needs.
Pros:

Good location - great pub across the road.

Cons:

Was a bit noisy but didn’t stop me from sleeping.

2026-10-16 • via Nuitee
R
Rooks • solo_traveller • au
8
Very good for the $
Pros:

Clean, well-located and close to railway station. Very large family room with well-supplied kitchenette.

Cons:

Shower door has not been fitting for months; damage and swelling of timber trims. It leaks out into kitchen. Window blinds let in too much light for sleeping.

2026-10-15 • via Nuitee
J
Joanne • couple • au
8
Was a very nice place for a rest
Pros:

Clean

2026-10-15 • via Nuitee
E
esther • family_with_children • au
7
Cons:

We had two huge roaches come out from the fridge on our first night which was very gross

2026-10-15 • via Nuitee
H
How • extended_group • au
9
2026-10-14 • via Nuitee
P
patricia • solo_traveller • au
7
Pros:

Very quiet
Convenient to shops and dining facilities
Spacious room, good sleep

2026-10-13 • via Nuitee
C
Christian • solo_traveller • au
10
2026-10-13 • via Nuitee
E
Elizabeth • couple • au
9
Comfortable,but other places to try!
Pros:

Location & price.
Roomy inside & very clean.

Cons:

Staff at front desk unsure of public transport nearby & names of local roads.
A packet of biscuits in the room had been opened by previous guests & one left.Not noticed by cleaning staff.Rectified when spoken to about this.Containers of shampoo,conditioner & wash soap not full.Conditioner nearly empty.
Shower curtains too short,water spilled out during shower.
Water damage to bathroom door very obvious.
Rubbish outside room(on their property needs to be picked up & disposed of.Seen on waking.

2026-10-12 • via Nuitee
C
Cade • solo_traveller • au
10
Pros:

Central to everything we needed

2026-10-12 • via Nuitee
S
Sarah • solo_traveller • gb
7
Pros:

It was in a pretty good location and parking was included.

The bed linen was vlean and the bed was fairly comfortable.

Cons:

There was no staff to check in. We had yo do it over the phone. Being from overseas, there was no guarantee that my phone would work, so I'm not sure what I'd have done then. This isn't made clear in the booking info.

I also didn't think it was clean enough. I'm not neurotic about cleaning but black staining around the toilet rim is not incidental to missing a day of cleaning; it's a systematic failure to clean comprehensively.

2026-10-12 • via Nuitee
L
Latarsha • solo_traveller • au
7
2026-10-11 • via Nuitee
T
Taquinn • solo_traveller • au
10
Absolutely loved it. Will definitely stay there again
Pros:

Very spacious room and close to town centre

Cons:

N/a

2026-10-11 • via Nuitee
L
luke • couple • au
3
2026-10-11 • via Nuitee
S
Shane • solo_traveller • au
8
2026-10-09 • via Nuitee
A
Ashling • extended_group • au
10
2026-10-08 • via Nuitee
C
Carol • couple • au
4
2026-10-07 • via Nuitee
J
Joshua • solo_traveller • au
9
2026-10-07 • via Nuitee
R
Rod • solo_traveller • au
4
2026-10-07 • via Nuitee