Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good amenities
Cons:
Payment issues
Noise problems
Closed facilities

Categories

Cleanliness
7.74
Clean and cosy, though there were some issues noted.
Service
9.21
Friendly staff and good service, though issues with check-in were mentioned.
Location
8.75
Convenient location for New Year's events.
Room Quality
7.7
Spacious rooms, but issues with noise and security were reported.
Amenities
8.23
Spa facilities were nice, but some areas closed too early.
Value for Money
6.69
High cost for stay, issues with payments and perceived value.
Food and Beverage
8.24
Food at events was praised, but confusion over charges was mentioned.
Overall Experience
8.21
Mixed feelings due to both positive experiences and significant check-in issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:23

Property Description

Luxurious Accommodation
Indulge in our elegant rooms with air conditioning, ground coffee, and luxurious bathrooms with fluffy robes. Enjoy satellite TV and designer toiletries for a comfortable stay.

Award-Winning Dining
Experience culinary excellence at The Curious Kitchen with 2 AA Rosettes, offering a menu of fresh, local produce. Sip on fine wines in a cozy ambiance with open fires and a spacious terrace.

Premium Spa and Fitness
Unwind in our fully equipped gym, swimming pool, jacuzzi, sauna, and steam room. Pamper yourself with spa treatments and relax in the lounge. Book your rejuvenating stay at the Aztec Hotel and Spa today!

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

There is a fee for early check-in and a late check-out, please contact the hotel for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2902 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.75
Room Quality: 7.7
Amenities: 8.23
Value for Money: 6.69
Food and Beverage: 8.24
Overall Experience: 8.21
R
Richard couple gb
9
Enjoyable
Pros:

Breakfast was amazing, the whole thing was very very pleasant

Cons:

More sun beds around the pool

2026-06-13 via Nuitee
D
Daniel couple gb
9
2026-06-12 via Nuitee
S
salmon solo_traveller gb
10
2026-06-11 via Nuitee
C
Clara jane family_with_children gb
7
Alright loved the pool
Pros:

The pool, the layout, staff were lovely

Cons:

The kettle in my room was covered in grey mold , requested a new one and came quickly.. had no coffee or sugar in the room but spoke to staff and they gave us some

2026-06-11 via Nuitee
E
Elaine family_with_children gb
9
2026-06-11 via Nuitee
H
Helen couple gb
9
2026-06-11 via Nuitee
T
Teresa solo_traveller gb
9
2026-06-10 via Nuitee
B
Bazzer184 solo_traveller gb
7
2026-06-10 via Nuitee
L
Lowri solo_traveller gb
7
2026-06-10 via Nuitee
D
David solo_traveller gb
8
Great stay
Pros:

Just a lovely hotel not to far from the shops and the m5 definitely stay there again

Cons:

Nothing everything was top notch

2026-06-08 via Nuitee
N
Nigel extended_group gb
6
Could have been better.
Pros:

We stay at this hotel frequently. Very nice Spa and swimming pool and breakfast now far better with being a Buffet rather than table service which was too slow when you have to get on with the day.

Cons:

Our room was 25 Deg C when we arrived and the Air Con wasn't functioning. I called into Reception on the way out to a business meeting in the evening and was v disappointed to find the AC had not been fixed when we returned. By morning the temperature was 26 Deg C. Why don't the Room Attendants check the AC to ensure guests are comfortable?
Ps Their Website (as I've mentioned several times on previous visits) is terrible to navigate compared with the efficiency of Booking.Com.

2026-06-08 via Nuitee
V
Victoria solo_traveller gb
10
Pros:

It was efficient staff were helpful

Cons:

Having to pay extra for spa facilities i think that the pool sauna and steam should at least in with the price.

2026-06-07 via Nuitee
P
Poppy couple gb
5
2026-06-07 via Nuitee
E
elizabeth solo_traveller gb
8
Pros:

Clean and quiet

2026-06-07 via Nuitee
M
Marina family_with_children gb
10
Nice family short stay
Pros:

Everything just ideal

Cons:

None

2026-06-04 via Nuitee
I
Ian couple gb
9
Excellent
Pros:

Absolutely everything

Cons:

No black pudding at breakfast

2026-06-04 via Nuitee
L
Lindy couple gb
10
2026-06-04 via Nuitee
L
Lauren family_with_children gb
8
Just what we needed!
Pros:

Excellent location for us as a stopover on the way to Cornwall.
Kids loved the pool and the food was really nice in the bar and at breakfast.

2026-06-03 via Nuitee
K
Kallon couple gb
10
2026-06-03 via Nuitee
W
Wayne family_with_children gb
9
Pros:

Very nice easy going clean hotel with very nice amenities if you want them. Few little extras. Good location

Cons:

Nothing

2026-06-01 via Nuitee