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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Kid meals
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Electric vehicle charging station
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Indoor pool
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Sun loungers or beach chairs
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Personal trainer
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in our elegant rooms with air conditioning, ground coffee, and luxurious bathrooms with fluffy robes. Enjoy satellite TV and designer toiletries for a comfortable stay.
Award-Winning Dining
Experience culinary excellence at The Curious Kitchen with 2 AA Rosettes, offering a menu of fresh, local produce. Sip on fine wines in a cozy ambiance with open fires and a spacious terrace.
Premium Spa and Fitness
Unwind in our fully equipped gym, swimming pool, jacuzzi, sauna, and steam room. Pamper yourself with spa treatments and relax in the lounge. Book your rejuvenating stay at the Aztec Hotel and Spa today!
When booking more than 9 rooms, different policies and additional supplements may apply.
There is a fee for early check-in and a late check-out, please contact the hotel for more details.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Public parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an existing bed.
Children from 2 years old to 14 years old stay for £30 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Relaxing and welcoming
La décoration du lieu, le staff
La non prise en charge de mon early checkin demandé, attente de 3/4h que ma chambre soit disponible. Pas de comfort coffeet en attendant, et la food est passable mais pas de qualité. Le spa et le salle de sport sont payants, cest une premiere pour moi à plus de 200€ la nuit.
Beautiful interior
Love
Me and my friend done the dip and dine for the first time the dip was the best part of our day. Once we got up to the restaurant the whole experience went downhill. We went to the bar to find out we couldn’t order until 12noon which wasn’t the problem it was the staff!! We looked around and seen two gentleman having a pint and we then decided to join them while we waited the 15min to order our food to the reaction of the man behind the bar with long hair telling the server no we don’t do alcohol until 12 in an extremely rude and disrespectful manner, at the same time a gentleman was also getting served a pint of alcohol?!?! So we asked why we couldn’t (both 35yr old women) to just be ignored. We then didn’t want our day ruined by this rude man so ordered two soft drinks lime soda and blackcurrant water and these was made incorrectly and when we asked for the correct drinks was told this is what I ordered?!! Anyway after this horrible experience and our warm soft drinks we sat outside and when 12 hit we went to the busy bar and was served by a lady with lovely red curly hair which made the rest of our visit much better but the experience will make us not to return and the rude gentleman in question seemed to be more senior which for two women who work same industry know how to treat customers with respect.
I liked the whole vibe of the hotel and really liked how the hotel has HDMI ports because some hotels don't!! The room was also clean and tidy!
A lot of problems though with this room, I did not like how it was a zip and link bed. When on the booking.com it says a double bed so that was disappointing.
I did not like how the room had an adjoining room which was separated by a locked door. With this there was no privacy at all because the walls are so thin, we could hear everything (even people turning on/off lights and watching videos on their phones). It doesn't help how it's located near a main road as well and all night we could hear cars constantly which was severely off putting as well, especially when trying to sleep. Being a 4 star hotel, I would think this would be sorted and have soundproofing but this wasn't the case.
Another big problem was the bathroom. For instance, the shower had a shower curtain which was cheap and horrible as it wouldn't stop the water from splashing out.
This hotel in general felt like it was trying to prove that it is a 4 star but really should be a 3 star because of these issues. Glad we only stayed one night otherwise I would have been severely disappointed.
There were no AC and the fan provided didnt work, especially there were no alternative offer provided
Everything was Fantastic!
Having to leave lol
Great food, lovely back garden and good pool and spa facilities
The room, very dusty, shower could do with a repair and very bad air con unit
Lovely staff, good food and facilities
A really relaxed clean , friendly hotel, room was big, with a lounge area and balconey overlooking the pond.
For my self,it couldn’t be better.
Hotel was okay and serving staff in resteraunt night and morning very helpful - room comfortable and general facilities good.
For a 4 -star it was very worn around the edges and room old fashioned. This made the price for bed and breakfast very expensive, then to make it worse I was charged for parking despite being on a conference day delegate rate the day after.
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