Crystal City Hotel

Hotels
8 (3717 reviews)
Achilleos 4 (Karaiskaki Sq.) , Athens , gr

Children allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Rooms too small
Cleanliness issues
Breakfast could be better

Categories

Cleanliness
7.64
Mixed sentiments regarding cleanliness, with several reviews mentioning issues with room cleanliness.
Service
8.61
Positive feedback about the staff being friendly and helpful.
Location
8.65
Many reviews highlight the convenient location near transport and central attractions.
Room Quality
7.1
Some reviews criticize room size and condition, indicating it needs renovation.
Amenities
8.13
General sentiment is neutral; some appreciate available amenities while others find them lacking.
Value for Money
8.09
Generally considered good value for the price, despite some expectations not being met.
Food and Beverage
7.64
Breakfast quality has mixed feedback; some found it satisfactory while others expected more.
Overall Experience
8.11
Overall sentiments are positive, though some guests faced specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:39

Property Description

Central Location and Stunning Views
Crystal City Hotel in Athens is conveniently located near Metaxourgeio Metro Station, offering easy access to explore the city. Enjoy breathtaking panoramic views of Athens from the rooftop restaurant.

Comfortable Rooms and Delicious Dining
Relax in air-conditioned guest rooms equipped with modern amenities like a TV, refrigerator, and in-room safe. Indulge in a continental or Greek breakfast each morning and savor Greek dishes at Athina Restaurant & Lounge with views of the Acropolis.

Convenient Proximity to Attractions
Explore popular landmarks such as Plaka, the Acropolis, and the National Archaeological Museum, all just a short distance away. After a day of sightseeing, unwind at the rooftop bar with Greek specialties.

Experience the best of Athens at Crystal City Hotel - book now for an unforgettable stay!

Important information:

Please note that this property participates in the Greek breakfast initiative of the Hellenic Chamber of Hotels.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATH

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 13 years old stay for € 15 per person per night when using an existing bed.
    Children from 14 years old to 17 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3717 reviews
Cleanliness: 7.64
Service: 8.61
Location: 8.65
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.64
Overall Experience: 8.11
B
Bambini Daniel solo_traveller it
7
Pros:

Posizione colazione

2026-05-30 via Nuitee
F
François couple fr
3
retour dans le passé au début des années 90
Pros:

L'emplacement à quelques pas du métro, la gentillesse du personnel, le petit déjeuner correct

Cons:

l'inconfort de la chambre et surtout la salle de bain absolument pas aux normes modernes

2026-05-29 via Nuitee
M
Margit solo_traveller at
5
Enttäuschend
Pros:

Die Lage ist sehr gut, Metro ums Eck. Zu Fuß ist man schnell im Zentrum. Hopp on Hopp off Busstation auch ums Eck bei Metro.
Personal sehr freundlich. Zimmer sauber. In der engen Dusche gab es Shampoo/Duschgel/Bodylotion. Tolle Aussicht auf Akropolis. Frühstück war ok.

Cons:

Wir hatten check in für 12.00 vereinbart. Normalerweise ist 15.00, aber man konnte gegen Aufpreis früheren Termin vereinbaren. Hat leider nicht funktioniert.
Wir hatten deponiert dass wir mit dem Auto kommen und Parkplatz brauchen.
Die junge Dame an der Rezeption hat gemeint, dass in der Hotelgarage kein Parkplatz frei sei und hat uns zu einer privaten Garage geschickt.
Abgesehen davon, dass diese Garage von außen nur schwer als in Betrieb erkennbar war, da die Einfahrt geschlossen war und total desolat ausgesehen hat, war der Besitzer nicht da. Ich konnte ihn aber anrufen und er hat gemeint er könnte in ca. 2 Stunden kommen. Durch eine Kamera konnte er unser Auto sehen und hat seine Zweifel geäußert dass wir überhaupt in die "Garage" runtergehen könnten weil es sehr eng sei. Daraufhin sind wir zum Hotel zurück wo die Rezeptionistin in der Zwischenzeit festgestellt hatte, dass es in der Hotelgarage sehr wohl einen Parkplatz gäbe, sie hätte vorhin am falschen Tag nachgesehen.
Der zugewiesene Parkplatz in der Hotelgarage war aber doch besetzt. Die Abfahrt zur Garage und die Garage insgesamt sind so eng, dass man mit einem Auto, das größer als ein Smart ist, ohnehin Schwierigkeiten hat.
Wir haben uns dann selber eine Garage gesucht und dort um 20 Euro/Tag geparkt.
Das Zimmer war klein, aber total unpraktisch. In dem Zimmer fehlt eine Kleiderablage/Garderobe wo man Jacken etc aufhängen kann. Der Kleiderschrank hat keine Fächer zum Legen von Unterwäsche etc.
Die Dusche im Bad ist so klein, dass man sich nicht bücken kann um die Füße einzuseifen.
Der Klopapierhalter ist so montiert, dass man sich beim Abreissen des Klopapiers die Hand verrenkt. Da sollte man sich echt was überlegen.
Es gibt keine Ablage für Waschzeug/Kosmetika.

2026-05-28 via Nuitee
C
Charis solo_traveller cy
9
2026-05-28 via Nuitee
K
Klaudia family_with_children pl
6
Pros:

Very good location for exploring Athens. Reasonably clean rooms.

Cons:

The room looked completely different when I booked it on Booking.com and is much smaller in reality. The bathroom is also different from the photo – tiny and without a bathtub. The rooftop bar was closed – it had only been open since June 1st. There's no such information on the Booking.com website. Breakfast is average, sufficient, but lacking regional delicacies; the vegetables served daily were just chopped lettuce and cabbage.

2026-05-28 via Nuitee
C
Celia solo_traveller br
8
Pros:

Localização

Cons:

Quarto pequeno para 3 pessoas

2026-05-27 via Nuitee
G
glena couple gr
10
2026-05-27 via Nuitee
L
Loučka solo_traveller cz
9
2026-05-26 via Nuitee
E
Eyal solo_traveller il
5
Cons:

We were moved to another hotel - Golden Cristal 1 day before our arrival due to a medical emergency at original booked Cristal City hotel.
The hotel overall is good but the location is by far worse than Cristal City.

2026-05-26 via Nuitee
C
Carolina extended_group es
5
Hotel muy anticuado
Pros:

El personal era amable

Cons:

La habitación muy antigua, el baño súper pequeño, con bañera y de hace 40 años

2026-05-26 via Nuitee
E
Emrah couple tr
5
Fiyat performans bakarsan iyi ama bir daha kalırmısın Hayır
Pros:

Eski ama temiz. Konum iyi önünde Metaksurgio Μetro İstasyonu . Otel meydanda ciddi kamyon ağır vasıta motır trafiği var gürültülü

2026-05-26 via Nuitee
F
Freda couple gr
7
Pleasant
Pros:

clean and friendly and excellent breakfast

Cons:

the room we had was a little small, but the major problem as the bathroom - we had a mini bath with shower and not a walk in shower or cubicle, which made entering/exiting the shower difiicult and fairly dangerous.
Also a bit disappointed that we ordered a taxi for our evening to the theatre, when we arrived at 3.30pm and requested it for 7.45pm - it wasn't there and the receptionist told us the agency did not have any taxi's - it should have been done. I then ordered an Uber which arrived in 5 mins - but it stressed our evening unnecessarily!

2026-05-26 via Nuitee
J
Joseph solo_traveller mt
9
A very good hotel
Pros:

Very good and friendly staff. Close to the Metro and City centre. Very clean and good breakfast.

Cons:

The elevators are very small

2026-05-26 via Nuitee
P
Pawel solo_traveller pl
7
2026-05-25 via Nuitee
V
Valentin - Emil solo_traveller ro
8
2026-05-25 via Nuitee
S
Schneider solo_traveller at
5
2026-05-24 via Nuitee
P
Paul couple ge
9
Super!
Pros:

Good hotel for it’s value. Very friendly staff. Location is ok. Can reach Monastiraki square in 15 min walking.

2026-05-24 via Nuitee
H
Henrietta couple hu
10
2026-05-24 via Nuitee
C
claudio couple cl
9
2026-05-23 via Nuitee
C
claudio couple cl
9
Buen hotel buena relacion precio calidad , mejor que un airbone
Pros:

Amables , te ayudan en todo buen desayuno cerca del metro, te sirve para ir acrópolis , al lado hay para comer y cerca plaza con buenos restaurant 10 minutos caminando , me alojé 2 veces me sentí muy cómodo en mi pasada por Atenas

Cons:

Las piezas son algo pequeñas

2026-05-23 via Nuitee