Cotswold House Hotel and Spa - "A Bespoke Hotel"

Hotels
Bespoke Hotels
8.4 (1266 reviews)
The Square , Chipping Campden , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Tired appearance in some areas
Service occasionally slow
Pricing for certain items high

Categories

Cleanliness
8.08
Rooms were generally clean, but some areas felt tired and required upkeep.
Service
8.85
Staff were friendly and did their best, though the hotel was short-staffed at times.
Location
9.09
Great location in a charming village, very convenient for exploring.
Room Quality
8.34
Rooms were comfortable; some noted a need for updates but overall positive experiences.
Amenities
8.57
Good amenities including a spa and hot tub; some improvements needed.
Value for Money
8.23
A bit pricey for some, but many felt it was worth it given the location and quality.
Food and Beverage
7.58
Generally good food quality, but complaints about specific items and pricing.
Overall Experience
8.45
Overall a lovely stay with some minor issues that didn't detract significantly from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:36

Property Description

Luxurious Accommodations
Cotswold House Hotel and Spa offers 28 beautifully designed bedrooms, including garden cottages and suites with private gardens and hot tubs. The rooms feature limestone baths, mood lighting, and modern amenities like flat-screen TVs and coffee-making facilities.

Exquisite Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving dishes made with the freshest ingredients. Enjoy morning coffee and light lunches on the terrace in summer, or traditional afternoon tea by the fireplace in winter. With two dining areas to choose from, including a fine dining option, your taste buds are in for a treat.

Relaxing Spa Retreat
Unwind at the on-site spa housed in a former coach house, offering a hydrotherapy pool, hammam room, and various treatment rooms. From massages to full-day spa experiences, pamper yourself in a serene setting. Remember to book your spa treatments in advance to secure your preferred time slot and avoid disappointment.

To experience luxury, fine dining, and relaxation at Cotswold House Hotel and Spa, book your stay now at reservations@cotswoldhouse.com.

Important information:

Please ensure that spa treatments and dinner are booked in advance of your stay to avoid disappointment.

Please note that use of the spa and its treatments are not permitted for children under 18 years old.

Please note that for any dinner booking, only the dinner in the bed and breakfast package is included at the Costwold Grill Restaurant. Premium dishes and drinks are not included.

Discretionary Service charge (Food and Beverage) of 10% upon departure will be charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £35 per person per night when using an existing bed.
    People 2 years old and over stay for £40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1266 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.34
Amenities: 8.57
Value for Money: 8.23
Food and Beverage: 7.58
Overall Experience: 8.45
R
Rebecca solo_traveller gb
7
Air con
Pros:

The staff were exceptional and even though we had issues with the Air.con in the heat wave they did their best to rectify the situation.

Cons:

The hotel should have mentioned the air con was not working and had to supply other units in the rooms which took up a lot of space and meant tubes being put outside windows.
we had a problem with a faulty air con unit which was dealt but then kept failing after an hour.
The maintenance person couldn't figure out what the fault was. I googled the machines label and fault code and had to show this to the reception team to let them know the unit was faulty.
It amazed me why this wasn't done by the maintenance person, we can find out anything online but I had to find this out myself and show the error code to the reception team.
Despite the problems we were given a discount off our stay which we accepted given the extreme heatwave and all the staff were helpfull and understanding.

2026-07-01 via Nuitee
R
Roland couple gb
10
2026-07-01 via Nuitee
S
Susan couple gb
9
Lovely short stay - will return.
Pros:

Loved the breakfast. Meeting up with friends in Campden so didnt have any other meals.

Cons:

Didnt expext the weather to be so hot in the Cotswolds.

2026-06-30 via Nuitee
R
Reynolds extended_group gb
10
Pros:

Location

Cons:

Nothing

2026-06-28 via Nuitee
L
Lateesha couple gb
7
2026-06-28 via Nuitee
J
John couple gb
9
Excellent
Pros:

Location , staff and gardens

Cons:

Na

2026-06-28 via Nuitee
N
Nick couple gb
2
Unbearably hot!
Pros:

Breakfast was ok

Cons:

We’d booked it for a room for the night - we were at a wedding all day - came back at 12:20 hoping for a comfortable night’s sleep. Air con was broken and room temperature was an unbearable 32c - a fan had been left on in the room - but it was just pushing warm air around, so very limited sleep due to the heat. We told the concierge in the morning that he should really get it fixed or not let room out but didn’t seem very concerned - would not recommend! Just not good enough to justify the premium price

2026-06-28 via Nuitee
S
Sarah extended_group gb
2
Poor experience, needs a refit. Value poor
Cons:

Air con wasn't working and we weren't pre told. They had a noisy aircon / fan in the room but that you couldn't sleep with.
The bathroom needed a complete overhaul.
It's looking unfortunately not the plush hotel you expect. Needs some tlc

2026-06-28 via Nuitee
T
Tatiana extended_group gb
10
Wonderful hotel
Pros:

Stunning hotel with a beautiful spa . Absolutely lovely

Cons:

Nothing not to like

2026-06-28 via Nuitee
N
Noreen couple gb
8
2026-06-24 via Nuitee
A
Andrew solo_traveller gb
9
A true Cotswold experience
Pros:

The staff and location

Cons:

Distance to car park

2026-06-23 via Nuitee
A
Annette couple gb
8
Pros:

Great location.
Good breakfast.
Very clean.
Friendly staff.

Cons:

Room was quite small for the price paid.
Difficult to work out how to turn on lights in bathroom on arrival but eventually sorted when staff member showed us. It was not intuitive!

2026-06-22 via Nuitee
F
Fraser solo_traveller gb
6
Pros:

Spa is only open between 1000-1800 and it is shared with another hotel

Cons:

Booked the hotel to use the spa , however the spa had closed at 1800

2026-06-21 via Nuitee
D
David couple gb
9
Fabulous Cotswold getaway
Pros:

Fantastic location and a beautiful Georgian building with good facilities, gardens are beautiful too so take a look !

Cons:

Air con was a little noisy

2026-06-20 via Nuitee
S
Sarah couple au
7
Did the job for what we were looking for
Pros:

Great location, great parking. Room a good size and provided all essentials: robes slippers toiletries tea and coffee. Breakfast great.

Cons:

Wasnt as clean as it could have been - found a big hair on one of the toiletries bottles. Spa is only open 10-6 so if you arrive later on and check out is 11 not much time to use it. Should be open later. Phone in the room didnt work.

2026-06-20 via Nuitee
M
Mark couple gb
10
Amazing stay in the beautiful Cotswolds
Pros:

Amazing stay and best nights sleep ever

2026-06-18 via Nuitee
L
Lee solo_traveller gb
9
Lovely stay in great location with good spa
Pros:

Location, feel, spa

Cons:

Cocktail bar was lacking a bit of atmosphere

2026-06-17 via Nuitee
M
michael couple gb
9
excellent stay
2026-06-14 via Nuitee
G
Glenys couple gb
8
With the exception of the car parking position Overall very good
Pros:

Good location, good suite and nice staff

Cons:

My wife is diagnosed with Parkinson’s and the car park is at the rear of the hotel. It would be better if help was more readily available to help with luggage from and too the car park from the suite .

2026-06-09 via Nuitee
S
Sarah couple gb
9
Great stay thank you . The spa staff and bar staff were great
Pros:

The staff , the location , the gardens

2026-06-08 via Nuitee