The Moat House

Hotels
9 (1107 reviews)
Acton Trussell, Lower Penkridge Road , Stafford , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful surroundings
Comfortable rooms
Cons:
Occasional noise issues
Some food quality concerns

Categories

Cleanliness
8.89
Clean, well maintained.
Service
9.36
Staff were very friendly, attentive, and helpful.
Location
9.4
Superb location alongside the canal, close to motorway.
Room Quality
8.85
Comfortable and well-designed rooms.
Amenities
8.38
Standard quality for this hotel tier.
Value for Money
9.34
Considering the experience, it represents good value.
Food and Beverage
8.39
Food quality varied; some meals had issues but generally good.
Overall Experience
9.36
Overall, guests enjoyed their pleasant stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Luxurious Accommodation
Indulge in the charm of a Grade II listed 15th-century manor house with four-star luxury rooms and exquisite dining options.

Award-Winning Dining
Savor the culinary delights at the hotel's Restaurant boasting 2 AA rosettes, offering diverse menus with picturesque countryside and canal views from the elegant conservatory.

Historic Charm and Modern Comfort
Experience the blend of history and comfort with 14th-century beams in the Brasserie Bar, alongside well-appointed rooms featuring luxury furnishings and modern amenities.

To immerse yourself in this historic luxury and culinary excellence, book your stay at The Moat House now.

Important information:

The Moat House's award-winning Conservatory restaurant is also open for nonresidents, therefore advance reservations are essential for Friday and Saturday nights.

A discounted menu is available Monday - Friday for residents of The Moat House.

An 'Early Doors' menu is served Sunday - Friday from 18:30 - 19:45.

Please note the restaurant is closed on Sunday evenings. Bar food is available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for £10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1107 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
M
Marilyn couple gb
10
Stayed a few times now and always good
Pros:

Lovely room, excellent dinner and breakfast

2026-07-04 via Nuitee
J
Jon couple gb
9
Lovely hotel to stay and very friendly staff, thoroughly enjoyed our mini break
Pros:

Tasty Breakfast, comfortable bed and clean room, very good evening mealand excellent staff throughout

Cons:

NA

2026-07-03 via Nuitee
W
Wolfgang solo_traveller de
10
2026-07-02 via Nuitee
G
Gary solo_traveller us
9
Pros:

The entire grounds and property are stunning!

Cons:

Very narrow roads to get there

2026-06-30 via Nuitee
S
Stephen couple gb
10
2026-06-29 via Nuitee
C
Caroline solo_traveller gb
6
Pros:

Beautiful place very scenic. Breakfast was very nice

Cons:

Not all the rooms have air-conditioning. It was scorching hot and I phoned before hand to make sure. For the prices they charge, all the rooms should have Aircon. I thought that was really poor to be honest for £185 a night, l would expect it personally

2026-06-27 via Nuitee
K
Kathleen couple gb
10
Perfect stay, wish it could have been longer
Pros:

Setting, comfort, food, service, staff

Cons:

Nothing

2026-06-25 via Nuitee
P
Peter solo_traveller gb
8
2026-06-23 via Nuitee
C
carole couple gb
8
Relaxing setting, good food, happy and helpful staff
Pros:

Lovely setting and environment. Food and service very good. Staff all very helpful and happy.

Cons:

Getting served in the bar could have been quicker

2026-06-23 via Nuitee
C
Claire solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-23 via Nuitee
M
Michelle couple gb
7
Comfortable stay.
Pros:

Location pleasant with a lake on one side and a canal on the other.

Cons:

We expected a more historic feel as the original building is very old but it was quite corporate in decor and set up and geared towards weddings and business events. Not a criticism, just not for us.

2026-06-22 via Nuitee
J
Jimena couple mx
10
Pros:

La ubicación

Cons:

En realidad es un lugar muy tranquilo, la ubicación es genial y es muy cómodo para 1 o dos personas. Había que subir varias escaleras para nosotros no fue un problema pero quizá si alguien tiene problemas de movilidad podría ser un problema.

2026-06-14 via Nuitee
D
DAVID couple gb
9
2026-06-13 via Nuitee
A
andrew couple gb
10
Would recommend anyone to visit and have a meal
Pros:

everything the room the staff and the food were fabulous
The views were amazing

Cons:

N/A

2026-06-12 via Nuitee
V
Vicky couple ie
10
2026-06-11 via Nuitee
A
ANGELA couple gb
8
It served our purpose and we would come again.
Pros:

Pretty setting, good perking.

Cons:

Very old fashioned and in need of an update.

2026-06-10 via Nuitee
S
Sharon solo_traveller im
9
Lovely location, beautiful surroundings yet close to motorway
Pros:

We had a really lovely and spacious room. Nice powerful shower. Plenty of parking and an excellent location just minutes from the M6 yet still set in a peaceful village.

Cons:

The coffee cups at breakfast were too small. Although j wasxable to ask the waitress for a top up, I would have preferred being able to either serve myself coffee or to have had a larger cup or even a small cafetiere on the table.

2026-06-10 via Nuitee
S
Sharon couple gb
7
Room great breakfast poor
Pros:

Lovely building nice room good staff

Cons:

Breakfast
Had to ask for glasses for juice
Had to ask for salt and pepper
Had to ask for butter for toast
No spoons on the table for cereal or yoghurt
Kids helping themselves to hot food with their hands

2026-06-07 via Nuitee
D
D-H-S solo_traveller il
10
Pros:

Second time at the hotel. The hotel is beautiful. Spacious and comfortable room. Good service. Good breakfast. The food in the restaurant is excellent.

Cons:

-

2026-06-06 via Nuitee
R
Rhys family_with_children gb
10
Pros:

The staff were extremely helpful and I couldn’t have asked for any more.

2026-06-05 via Nuitee