The Moat House

Hotels
9 (1146 reviews)
Acton Trussell, Lower Penkridge Road , Stafford , gb
+44 1785 712217

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful surroundings
Comfortable rooms
Cons:
Occasional noise issues
Some food quality concerns

Categories

Cleanliness
8.89
Clean, well maintained.
Service
9.36
Staff were very friendly, attentive, and helpful.
Location
9.4
Superb location alongside the canal, close to motorway.
Room Quality
8.85
Comfortable and well-designed rooms.
Amenities
8.38
Standard quality for this hotel tier.
Value for Money
9.34
Considering the experience, it represents good value.
Food and Beverage
8.39
Food quality varied; some meals had issues but generally good.
Overall Experience
9.36
Overall, guests enjoyed their pleasant stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Luxurious Accommodation
Indulge in the charm of a Grade II listed 15th-century manor house with four-star luxury rooms and exquisite dining options.

Award-Winning Dining
Savor the culinary delights at the hotel's Restaurant boasting 2 AA rosettes, offering diverse menus with picturesque countryside and canal views from the elegant conservatory.

Historic Charm and Modern Comfort
Experience the blend of history and comfort with 14th-century beams in the Brasserie Bar, alongside well-appointed rooms featuring luxury furnishings and modern amenities.

To immerse yourself in this historic luxury and culinary excellence, book your stay at The Moat House now.

Important information:

The Moat House's award-winning Conservatory restaurant is also open for nonresidents, therefore advance reservations are essential for Friday and Saturday nights.

A discounted menu is available Monday - Friday for residents of The Moat House.

An 'Early Doors' menu is served Sunday - Friday from 18:30 - 19:45.

Please note the restaurant is closed on Sunday evenings. Bar food is available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1146 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
D
David • couple • gb
7
2026-08-15 • via Nuitee
M
maxine • solo_traveller • gb
10
2026-08-14 • via Nuitee
M
Michael • couple • gb
10
the
Pros:

Dinner was very good.

Cons:

Breakfast was not to our expectations

2026-08-13 • via Nuitee
C
Charles • couple • gb
10
Pros:

Good staff and pleasant location.

2026-08-12 • via Nuitee
J
Jess • family_with_children • gb
9
2026-08-11 • via Nuitee
M
Matthew • solo_traveller • gb
10
Pros:

Great staff without exception
Good non pretentious food

Cons:

Rooms need a little spruce up if anything

2026-08-10 • via Nuitee
A
Alison • solo_traveller • gb
10
Pros:

The setting is beautiful and the staff were so helpful and friendly

Cons:

Nothing

2026-08-10 • via Nuitee
K
Kittie • family_with_children • gb
10
2026-08-02 • via Nuitee
G
G1916GUmarcusp • Family
2
Poor food at the Moat House
Pros:

The food was extremely disappointing. My wife had the fish finger sandwich and I had the burger and they were awful. Fish not crispy and the burger looked out of McDonald's, clearly from the freezer.
Very expensive as well.

2026-07-29 • via Tripadvisor
P
Peter • couple • za
3
An insulting standard of breakfast! No fruit , no unsweetened cereals .
Pros:

Room comfortable.

Cons:

Unkept.
Food was terrible!!

2026-07-25 • via Nuitee
R
Roger • solo_traveller • gb
10
Outstanding
Pros:

Outstanding location and lovely staff

2026-07-24 • via Nuitee
C
Chloe • solo_traveller • gb
10
I found this hotel by chance and would not hesitate to recommend it to others
Pros:

It was better than I had hoped. I had a very comfortable stay.
Very good value for money and convenient for M6
The staff were attentive. In the restaurant especially the service was better than in similar priced places.
Tasty food and haste free WiFi

Cons:

Nothing

2026-07-23 • via Nuitee
G
GLENN • couple • gb
8
Fantastic place, love the staff will definitely come back.
Pros:

Fantastic location, great outside areas, very relaxing.

Cons:

The beds were a little hard, also breakfast was not the best breakfast I have had. The fried eggs and bacon were undercooked.

2026-07-23 • via Nuitee
J
John from Northampton • solo_traveller • gb
9
An excellent venue for a brief visit to the Stafford are, set in beautiful surroundings
2026-07-22 • via Nuitee
I
Iain • family_with_children • gb
10
2026-07-21 • via Nuitee
J
Jayne • solo_traveller • gb
10
Pros:

Great location and facilities, really dog friendly

2026-07-20 • via Nuitee
K
Kira • family_with_children • gb
8
Pros:

Rooms were excellent, comfortable with good pillows.
Fabulous shower.
Dinner was great
Lovely grounds and surrounding village

Cons:

Room was a bit hot, aircon not working.
Shower could definitely have been cleaner.
Breakfast was great if you wanted a cooked breakfast but a little limited otherwise, especially for those of us with dietary restrictions

2026-07-18 • via Nuitee
H
Hale • solo_traveller • gb
10
2026-07-17 • via Nuitee
A
Anne • couple • gb
9
Great overnight stay with excellent accommodation and easy free parking
Pros:

Good sized air-conditioned bedrooms -very clean. The location is very pretty and only 2 miles off the M6 both going south and north. Ideal for an overnight stop. Foid was of a high standard too .

Cons:

Nothing

2026-07-12 • via Nuitee
J
Jo • solo_traveller • gb
5
2026-07-11 • via Nuitee