The Moat House

Hotels
9 (1165 reviews)
Acton Trussell, Lower Penkridge Road , Stafford , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Beautiful surroundings
Comfortable rooms
Cons:
Occasional noise issues
Some food quality concerns

Categories

Cleanliness
8.89
Clean, well maintained.
Service
9.36
Staff were very friendly, attentive, and helpful.
Location
9.4
Superb location alongside the canal, close to motorway.
Room Quality
8.85
Comfortable and well-designed rooms.
Amenities
8.38
Standard quality for this hotel tier.
Value for Money
9.34
Considering the experience, it represents good value.
Food and Beverage
8.39
Food quality varied; some meals had issues but generally good.
Overall Experience
9.36
Overall, guests enjoyed their pleasant stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:33

Property Description

Luxurious Accommodation
Indulge in the charm of a Grade II listed 15th-century manor house with four-star luxury rooms and exquisite dining options.

Award-Winning Dining
Savor the culinary delights at the hotel's Restaurant boasting 2 AA rosettes, offering diverse menus with picturesque countryside and canal views from the elegant conservatory.

Historic Charm and Modern Comfort
Experience the blend of history and comfort with 14th-century beams in the Brasserie Bar, alongside well-appointed rooms featuring luxury furnishings and modern amenities.

To immerse yourself in this historic luxury and culinary excellence, book your stay at The Moat House now.

Important information:

The Moat House's award-winning Conservatory restaurant is also open for nonresidents, therefore advance reservations are essential for Friday and Saturday nights.

A discounted menu is available Monday - Friday for residents of The Moat House.

An 'Early Doors' menu is served Sunday - Friday from 18:30 - 19:45.

Please note the restaurant is closed on Sunday evenings. Bar food is available.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

9
Based on 1165 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
D
David • solo_traveller • gb
9
2026-10-20 • via Nuitee
M
Michelle • couple • gb
8
Beautiful place and food incredible. Well worth staying.
Pros:

Location and grounds are beautiful

Cons:

Our room was a bit tired and shower head was broken

2026-10-18 • via Nuitee
P
Paul • couple • gb
10
Friendly, proffessional and welcoming staff in a characterful building.
Pros:

Friendly professional welcome on arrival. I had checked in prior to arrival so there was minimal documentation and we were in our room very quickly. Excellent location with beautiful grounds. The hotel is full character with a warm welcoming environment.

Cons:

Happy with everything.

2026-10-16 • via Nuitee
N
Natalia • solo_traveller • gb
10
2026-10-12 • via Nuitee
N
Nikki • couple • gb
10
Great location, idyllic setting and conveniently located.
Pros:

The food was exceptional and the service by Aaron was impeccable. The rooms are comfortable and spacious and the setting is idyllic. We've been a few times and will certainly return.

Cons:

The food service on the Friday evening was a little lacking despite there appearing to be additional staff.

2026-10-12 • via Nuitee
O
Owen • couple • gb
10
Pros:

Our little group of 6 really enjoyed getting together there. The rooms were very comfortable and we had an excellent dining experience.

2026-10-09 • via Nuitee
J
Jackie • extended_group • gb
9
2026-10-09 • via Nuitee
M
Max Vincent • extended_group • gb
9
2026-10-08 • via Nuitee
A
Alexander • couple • gg
8
2026-10-08 • via Nuitee
F
Fiona • extended_group • gb
8
Pros:

The property is clean comfortable, the restaurant and food are excellent and in an ideal location for our requirements

Cons:

N/A

2026-10-07 • via Nuitee
C
Caroline • family_with_children • gb
8
2026-10-07 • via Nuitee
J
Janette • couple • gb
10
Loved it, only one night but would definitely return and stay longer
Pros:

It was a lovely hotel altho older it was very well maintained with lovely gardens and sitting on a canal and to top it off while eating breakfast we saw some canal boats sail on the canal

Cons:

Nothing

2026-09-18 • via Nuitee
C
Christine • family_with_children • gb
8
2026-09-17 • via Nuitee
A
Annette • couple • gb
10
The answer to a prayer - what to give for a Wedding present.
Pros:

We booked this as a wedding present for our son and his wife. They were blown away by the restaurant and the quality of the food. A further comment was that the bed was "huge and the room well appointed."

They were delighted!

2026-09-16 • via Nuitee
L
LISA • solo_traveller • gb
10
Pros:

Lovely hotel. Room was comfortable, clean and spacious. The staff are friendly and attentive.
We ate in the restaurant. The food was hot and tasty. We had a great night's sleep and the shower was hot and powerful.
Lovely choice at breakfast. We would stay again.

Cons:

Would prefer a walk in shower instead of over the bath type if I was being picky

2026-09-13 • via Nuitee
D
Dawn • couple • gb
9
Pros:

An excellent comfortable stop over on the way to the north just off the motorway

2026-09-13 • via Nuitee
B
Barry • couple • gb
9
Wonderful hotel set in a beautiful location with caring and attentive staff.
Pros:

All of the food and drink we had during our stay at breakfast and dinner was suburb. The quality, presentation and the choice available was excellent. Our room was comfortable, with good facilities in the room and bathroom. Our room was clean and tidy and well presented.

Cons:

Sadly, there were flies in the restaurant when we had our evening meal, and at breakfast. I have no doubt this was nothing to do with the standard of cleanliness, just due to rural location and nearby cattle in fields adjacent to the hotel. The restaurant staff did everything they could to help and control the problem, but it was disturbing at times.

Traffic noise from the nearby motorway was noticeable when we were inside our room. We have stayed in the hotel before, and previously we didn't hear or notice the traffic noise, but this time, maybe due to the location of our room, it was noticeable throughout the night.

2026-09-11 • via Nuitee
M
Mark • couple • gb
9
Comfortable, good value and good food.
Pros:

Comfortable room. Good dinner at a sensible price. Good breakfast options. Beautiful setting too.

Cons:

Minor signs of wear and tear: it is an old building! Pathway near the restaurant could do with some weed killer.

2026-09-10 • via Nuitee
K
Kirsty • solo_traveller • gb
5
2026-09-09 • via Nuitee
B
Brian • solo_traveller • gb
3
Pros:

Location

Cons:

Rather dated and dismal. Full of flies

2026-09-07 • via Nuitee