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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Luggage storage
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Pet bowls
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Pet basket
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
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Property Description
Luxurious Accommodation
Indulge in the charm of a Grade II listed 15th-century manor house with four-star luxury rooms and exquisite dining options.
Award-Winning Dining
Savor the culinary delights at the hotel's Restaurant boasting 2 AA rosettes, offering diverse menus with picturesque countryside and canal views from the elegant conservatory.
Historic Charm and Modern Comfort
Experience the blend of history and comfort with 14th-century beams in the Brasserie Bar, alongside well-appointed rooms featuring luxury furnishings and modern amenities.
To immerse yourself in this historic luxury and culinary excellence, book your stay at The Moat House now.
The Moat House's award-winning Conservatory restaurant is also open for nonresidents, therefore advance reservations are essential for Friday and Saturday nights.
A discounted menu is available Monday - Friday for residents of The Moat House.
An 'Early Doors' menu is served Sunday - Friday from 18:30 - 19:45.
Please note the restaurant is closed on Sunday evenings. Bar food is available.
A deposit may be required at the property.
Location
Guest Reviews
It was a lovely hotel altho older it was very well maintained with lovely gardens and sitting on a canal and to top it off while eating breakfast we saw some canal boats sail on the canal
Nothing
We booked this as a wedding present for our son and his wife. They were blown away by the restaurant and the quality of the food. A further comment was that the bed was "huge and the room well appointed."
They were delighted!
An excellent comfortable stop over on the way to the north just off the motorway
Lovely hotel. Room was comfortable, clean and spacious. The staff are friendly and attentive.
We ate in the restaurant. The food was hot and tasty. We had a great night's sleep and the shower was hot and powerful.
Lovely choice at breakfast. We would stay again.
Would prefer a walk in shower instead of over the bath type if I was being picky
All of the food and drink we had during our stay at breakfast and dinner was suburb. The quality, presentation and the choice available was excellent. Our room was comfortable, with good facilities in the room and bathroom. Our room was clean and tidy and well presented.
Sadly, there were flies in the restaurant when we had our evening meal, and at breakfast. I have no doubt this was nothing to do with the standard of cleanliness, just due to rural location and nearby cattle in fields adjacent to the hotel. The restaurant staff did everything they could to help and control the problem, but it was disturbing at times.
Traffic noise from the nearby motorway was noticeable when we were inside our room. We have stayed in the hotel before, and previously we didn't hear or notice the traffic noise, but this time, maybe due to the location of our room, it was noticeable throughout the night.
Comfortable room. Good dinner at a sensible price. Good breakfast options. Beautiful setting too.
Minor signs of wear and tear: it is an old building! Pathway near the restaurant could do with some weed killer.
Magnifique établissement avec un cadre verdoyant splendide. Le parking est un véritable plus. Très bon restaurant sur place.
La douche dans la baignoire n'est vraiment pas pratique. Les ouvertures limitées des fenêtres gâchent le plaisir d'être en campagne.
Location
Rather dated and dismal. Full of flies
Great
Nothing
Great breakfast and dining area, lovely welcoming staff, lovely original features in room
Bathroom needed a bit of TLC but clean nontheless
Stayed here a few times now and the location is gorgeous and very peaceful. The room we got this time was better than previous rooms.
We had a booking in the restaurant for 7.15pm but once we got downstairs to the restaurant we were told there was no space left so they put us in the bar. It's the same menu but obviously not the nice spacious, quieter setting that we wanted. Food was as always very good so hats off to the chefs. However once we finished our starters they were taken away and our main course placed down within the space of 1 minute!! When we finished our main course we were asked if we wanted dessert to which we replied "not yet, we've just had 2 extremely quick courses" no one came back to ask if we wanted anything after that including more drinks, coffee or a bill.
We can only assume the staff had somewhere to go that evening because of the rush (the restaurant doors shut very early). Food very good but service needs attention.
Breakfast very good
The staff and service were both superb.
Nothing!
Restaurant
Nothing
Beautiful setting, perfect for staying with dogs. They have an exercise paddock to you can walk your dogs in. Food is a very high standard. Room was very clean.
Only one small whinge was I think the mattress was too soft.
Staff at breakfast were very polite
Hotel was average at best. Looks nice from the outside but was dated inside. We had to move tables in the restaurant as the window was leaking. The food was poor for the money. My wife and I had the rib eye steak and it’s the worst Iv ever had. If you do need to stay at this hotel then do not eat here as over priced and rubbish quality. Breakfast wasn’t very good either, however the staff were very friendly for breakfast.
Dinner restaurant location was lovely.Would have preferred table with better views which were available,no French mustard,had to pay excessive amount to get wine upgrade,only served 2 cheeses when ordering and paying for 3 which only realized when looking at bill after checking out.
Was delighted with an upgrade on the room which was really appreciated tbf.overall excellent stay for a special occasion
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