Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Pleasant staff
Comfortable bed
Cons:
Room cleanliness issues
Small room size
Delayed response to bedbug issue

Categories

Cleanliness
6.31
Issues with mold and an old smell in the room.
Service
8.28
Staff were pleasant and responsive, but had delays in addressing some issues.
Location
8.32
Excellent location, close to transport and shops.
Room Quality
6.27
Rooms were small with reported issues like cold temperatures and bedbugs.
Amenities
7.3
Basic amenities were reported, but the breakfast could be better.
Value for Money
6.76
Decent value, although there were significant issues affecting the experience.
Food and Beverage
6.81
Breakfast was basic but satisfactory, suggestions for improvement noted.
Overall Experience
6.78
Mixed experience; good location and service but significant cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:45

Property Description

Central Location
Dreamtel London Kensington is conveniently located just a 2-minute walk from Earl's Court Underground Station, making it the perfect base for exploring the city.

Modern Amenities
Each room is equipped with a flat-screen TV, tea/coffee making facilities, and an en-suite bathroom. Enjoy complimentary WiFi, a hairdryer, and ironing facilities during your stay.

Convenience and Service
With a 24-hour reception and luggage room facilities, Dreamtel London Kensington ensures that guests have a seamless and comfortable stay.

Experience the best of London from the heart of Kensington at Dreamtel London Kensington.

Important information:

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used on arrival at the property.

Please be aware that due to the proximity of the hotel to the railway and underground line, there may be noise disturbance between 05:00 and 00:00.

Smoking is strictly prohibited in guest rooms. Guests found to be smoking in rooms will be charged GBP 100.

Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.1
Based on 2508 reviews
Cleanliness: 6.31
Service: 8.28
Location: 8.32
Room Quality: 6.27
Amenities: 7.3
Value for Money: 6.76
Food and Beverage: 6.81
Overall Experience: 6.78
A
Alessandra family_with_children it
7
Rapporto qualita' prezzo appena sufficiente
Pros:

Posizione comoda, edificio esternamente gradevole. Internamente un po' sotto le aspettative. corridoi strettissimi. Camera piccola ma il letto era molto comodo. Pulizia buona.

Cons:

Assolutamente da evitare le camere al piano seminterrato. Hanno odore di muffa e il ristorante a fianco e' rumoroso. Per fortuna abbiamo chiesto di cambiare camera e c'era posto al piano terreno.

2026-07-24 via Nuitee
U
Ute solo_traveller de
7
Pros:

Wie schon von anderen erwähnt, sind die Betten extrem hoch gebaut, so dass man allerdings seine Koffer darunter schieben kann. Es ist schmaler als normale deutsche Doppelbetten. Das Frühstück ist ein Witz...und lohnt sich nicht zu buchen. Um die Ecke ist ein toller Bäcker und ein uriger Pub.
Die Lage ist wirklich perfekt!!!

Cons:

Die Toilettenspülung von oben war sehr laut im Zimmer 103 zu hören
Die Dusche ist winzig und es gibt nur eine Sitzgelegenheit.

2026-07-20 via Nuitee
K
Kamila couple cz
9
Pros:

Vynikajicí poloha hned u metra a klidná čtvrť.

Cons:

Nepohodlná vysoká postel a velikost pokoje.

2026-07-20 via Nuitee
K
Kelly solo_traveller gb
8
Ideal location
Pros:

Fantastic location, ideal for access to public transport.
Hotel was clean & staff friendly.

Cons:

The room was ok but little cramped.
The bed was unnaturally high, we had to pull ourselves onto the bed, it was above waist height.

2026-07-19 via Nuitee
C
claudia solo_traveller it
6
Pros:

La posizione

Cons:

Camera troppo piccola e spazi stretti, e il rumore delle camere accanto

2026-07-19 via Nuitee
F
Federico couple it
7
2026-07-18 via Nuitee
S
Sheila couple ie
7
Enjoyable stay.
Pros:

The location is excellent, just 2minutes from Earl’s Court tube station. Lots of shops, restaurants around the area. Rooms have air conditioning which is great as weather so hot. They also have tea, coffee in the room which is great and items replaced daily. Housekeeping is very good.

Cons:

The lift only goes to the third floor which meant we had two set of stairs to climb to the 5th floor. So not suitable for anyone with health issues or mobility problems. Also our double bed was so high it felt like you had to be an Olympian to get into it, and considering rooms are small. You had to climb in and slide out. Also bring earplugs if a light sleeper as noise from railway track if room on that side. Water pressure is very bad, just managed to shower could not wash my hair as would be there all day. Also hard to regulate temperature in shower.

2026-07-18 via Nuitee
S
Seaside59205864759 Solo travel
2
Never again!
Pros:

Moldy shower, short bed with AC unit right above. Old and damaged furniture… this is NOT a hotel; it’s a dump.

2026-07-17 via Tripadvisor
G
Gwenola solo_traveller fr
4
Pros:

L'emplacement : quartier sympathique proche du métro et de nombreuses attractions touristiques

Cons:

La climatisation défectueuse et bruyante de la chambre, le matelas peu confortable et le manque de réactivité du personnel quant à nos réclamations concernant la climatisation.

2026-07-16 via Nuitee
S
Sameer Al Abri solo_traveller om
6
Cons:

Train noises..
Shower is not working..

2026-07-15 via Nuitee
R
Rebecca solo_traveller mt
9
A stay by Earl's Court
Pros:

The hotel is very close to the station, and is surrounded by restaurants and some shops. It is within walking distance to Kensington Palace if you enjoy about half an hour's walk. If not, the station is nearby and Piccadilly/Central/District were all very much available.

The room itself was quaint and clean. For a large luggage, you'd need to open it by the door but it was very manageable. My room was on 4th floor however the lift only goes to 3rd and I had to carry my luggage up the last floor. The AC worked perfectly, and was highly needed in the heatwave.
They even left a toothbrush and mini toothpaste, along with a shower cap and earbuds.
The beds was super comfortable but quite high, so if you're short, do a little jump!

Breakfast was downstairs and was basic selection wise, but tasty and filling.

Cons:

My room was on 4th floor however the lift only goes to 3rd and I had to carry my luggage up the last floor. It wasn't ideal for a person with a large and a small luggage.

There was no long mirror, or any mirror outside of the bathroom. As a woman, I missed this aspect especially while doing my hair. A mirror by the outlets would have been nice. Particularly when doing make-up- the light in the bathroom is more orange which affects how make-up looks.

2026-07-14 via Nuitee
M
margarita solo_traveller es
7
Decepcionados
Pros:

La ubicación.

Cons:

Cama excesivamente alta! No es normal tanta altura. La habitacion es pequeña. La cama tiene un lado junto a la pared. Solo cabia 1 mesa de noche. Al abrir la puerta del baño, das con la cama. La luz del baño ( puerta biselada) incide sobre la cama. No limpiaban bien la habitación. Se oyen los trenes todo el día, aún con ventana cerrada.

2026-07-14 via Nuitee
T
Thembi solo_traveller gb
1
Pros:

The receptionist was very friendly and helpful

Cons:

booking.com allowed me and 2 other customers to book a room but the hotel was fully booked so we were left with no accomodation and booking.com didn't help at all

2026-07-13 via Nuitee
M
Michael solo_traveller gb
8
2026-07-12 via Nuitee
M
mandeep solo_traveller gb
1
Zero
Pros:

I checked into the room yesterday and found it in an unsatisfactory condition.
The issues I noticed are:
• Bed: Dirty linens
• Bin: Already full of rubbish
• TV: Not working
• Bathroom: Used soap was left in there

No house keeing and they gave me bedsheets to change it by myself. I am very disappointed with the experience. I will be sharing this feedback on Booking.com and the hotel website.

I kindly request a full refund for my booking.
I have already raised the complaint with booking.com with my booking reference

Cons:

Nothing

2026-07-12 via Nuitee
C
Christian solo_traveller de
10
2026-07-12 via Nuitee
A
Andressa couple br
8
Pros:

Ótima localização

Cons:

Quarto pequeno, não tem onde abrir a mala

2026-07-12 via Nuitee
C
Christina solo_traveller se
7
2026-07-11 via Nuitee
F
Flemming solo_traveller dk
7
2026-07-10 via Nuitee
A
Alessia couple it
7
2026-07-10 via Nuitee