White Swan Hotel

Hotels
7.8 (2148 reviews)
Bondgate Within , Alnwick , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Lovely rooms
Comfortable bar area
Cons:
Cleanliness issues with quilt
Limited food variety

Categories

Cleanliness
5.8
The quilts were described as disgusting with sweat stains, impacting the overall cleanliness sentiment.
Service
8.76
Staff were consistently described as friendly, helpful, and polite.
Location
8.8
The hotel is ideally located to explore Alnwick, adding positive sentiment.
Room Quality
8.05
Rooms were large and clean, with some areas described as faded.
Amenities
8.48
Facilities including Hardys bar and the Olympic Suite are well appreciated.
Value for Money
8.24
Good value for money was highlighted, especially for short stays.
Food and Beverage
6.8
Food variety was criticized, though breakfast was adequate and well-cooked.
Overall Experience
7.47
Despite some issues, the overall stay was still considered pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Historic Charm and Modern Comforts

Unique Dining Experiences
Step into the past with decor from the Titanic’s sister ship at the hotel restaurant and enjoy an à la carte menu at the Olympic Suite. For a more casual dining experience, Hardy’s bar and bistro menu is the perfect choice.

Convenient Location
Located in the heart of Alnwick, a short walk from the famous Alnwick Castle and Gardens, The White Swan Hotel offers easy access to nearby attractions and transportation hubs. Explore the North-East coast or take a day trip to Newcastle with just a short drive.

Comfortable Accommodations
Each room at the hotel features a private bathroom, a seating area, and tea/coffee making facilities. Whether you're traveling with pets or looking for a cozy retreat, the White Swan Hotel has something for everyone.

Book your stay at The White Swan Hotel for a perfect blend of history, comfort, and convenience.

Important information:

There is no elevator at the hotel.

Pets can be accommodated upon request only. Please contact the hotel directly to request these rooms. Charges apply.

Please note that the dinner supplement is a 3-course table d'hôte dinner served mainly in the Olympic Suite and occasionally in Hardy's Bistro.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

7.8
Based on 2148 reviews
Cleanliness: 5.8
Service: 8.76
Location: 8.8
Room Quality: 8.05
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 6.8
Overall Experience: 7.47
A
angela solo_traveller gb
10
2026-08-29 via Nuitee
D
David solo_traveller gb
9
Cons:

The room curtain kept falling off room 123 twice it was sorted but still dropped off
Table was very bustie not cleaned for a while.

2026-08-29 via Nuitee
M
mark couple gb
7
The hotel did have one more room available with a big comfortable mattress on the bed. We enjoyed our stay, breakfast wa
Pros:

The location was really central in Alnwick.

Cons:

Had to change room the first day as the mattress you could feel every spring, was really this and it needed a new one fitted in the room.
Tv was also dated and tiny .

2026-08-29 via Nuitee
D
Debbie couple gb
7
Good value, cater for dogs well.
Pros:

Nice that we could take our dog to breakfast in the bar as an alternative to the dining room. Great location and free parking.

2026-08-28 via Nuitee
B
Bolze couple fr
8
Halte sympathique tout pres du château
Pros:

La salle du petit déjeuner et sa situation

Cons:

La lumière trop crue et trop forte dans la chambre et la salle de bains

2026-08-28 via Nuitee
D
Donald couple gb
9
Pros:

Great location excellent staff

2026-08-28 via Nuitee
I
ian extended_group gb
7
Pros:

Breakfast excellent staff ,very helpful

Cons:

Bar attached to hotel couldn’t do food when restaurant was busy , chef told barman not to take food orders . Should either have another chef or not advertise they are doing food in bar . To reach our room we had to go outside of the hotel which is okay if it isn’t raining , room could do with updating and a noise from water pipes running through all the time.

2026-08-28 via Nuitee
G
Gary couple gb
10
Loved it
Pros:

Loved the location

Cons:

Lots of stairs especially for old people

2026-08-28 via Nuitee
J
Juliet solo_traveller gb
8
Pros:

The room was clean and comfortable. The bed was modest but comfortable

2026-08-27 via Nuitee
B
Brian couple gb
6
Great location with easy access, reasonable hot and cold breakfast.
Pros:

Central location, easy access to amenities and surrounding area.

Cons:

Other than the main reception/bar and dining room the hotel needs a general facelift/decoration in the rooms, rooms should have some drawers added for storage of smaller items etc.

2026-08-27 via Nuitee
K
Kim couple gb
6
Lovely views, good location but expensive
Pros:

View of the castle

Cons:

Room very tired.
Dripping shower.
Mattress uncomfortable.
Toast was basically bread that had looked at the toaster.

2026-08-26 via Nuitee
J
Jan couple gb
9
Was adequate and great location. Breakfast lovely, just needed a bit of updating
Pros:

Breakfast great, location great.

Cons:

The furniture in the bedroom was dated and cheap. Bath/shower had a cheap flimsy shower curtain.

2026-08-25 via Nuitee
N
Neil solo_traveller gb
8
Pros:

Excellent proximity to town, easy parking.
Room was very comfortable and the olympic dining room was stunning

2026-08-25 via Nuitee
P
Pauline couple gb
10
A hidden gem well worth a stay
Pros:

Everything about the White Swam was superb, from the minute we walked it was perfect, a special word of thanks to the receptionist who was excellent unfortunately didn’t get her name but remembered she is from Australia. Check in was straightforward, and she gave us of information about the area and places to visit
Our room was excellent very clean, beds comfortable.
The breakfast was again excellent, loads to choose from.

Would definitely recommend the hotel to family and friends

Cons:

Nothing

2026-08-25 via Nuitee
J
Jane couple gb
8
We really enjoyed our stay. The room was spacious and comfortable and the bathroom immaculate.
Pros:

It is such an interesting hotel with the amazing panelled dining room and beautiful glazing.
Good choice at breakfast. Helpful staff.

Cons:

Some parts of the hotel could do with a little tlc.


In our room for example the bathroom window was untidy with smears of paint. A small thing I know but it felt like it was uncared for. Attention to these small details can make a difference to the overall impression of a place.

2026-08-25 via Nuitee
H
Helen solo_traveller gb
9
2026-08-24 via Nuitee
M
Marilyn couple gb
6
Stressful and disappointing.
Pros:

Convenient for where we were going

Cons:

We arrived hoping to get into the room at 2pm to change ready for a garden party we were attending at 2.30The parking situation caused great problems! As it was Saturday we couldn’t find any parking places in town. 🤷‍♀️We ended up sitting double parked in the car park for one and a half hours till 2 o’clock when we could finally get our key! The lady on Reception wasn’t helpful and simply said come back at 2pm. I can imagine Reception gets a lot of grief about parking.
We also had noisy drunken people staying in a nearby room which prevented us from sleeping until they finally decided to go to bed.

2026-08-24 via Nuitee
B
Brian couple gb
8
Good. Friendly & efficient staff. V good location.
Pros:

Location, history, comfortable & clean

Cons:

No lift to upper floors. Street noise from our bedroom.

2026-08-24 via Nuitee
J
Jeanette couple gb
7
2026-08-24 via Nuitee
D
darren couple gb
10
GREAT STAFF , GREAT FOOD
Pros:

THE STAFF WERE BRILLIANT , NOTHING WAS TO MUCH TROUBLE

2026-08-24 via Nuitee