White Swan Hotel

Hotels
7.8 (2148 reviews)
Bondgate Within , Alnwick , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Lovely rooms
Comfortable bar area
Cons:
Cleanliness issues with quilt
Limited food variety

Categories

Cleanliness
5.8
The quilts were described as disgusting with sweat stains, impacting the overall cleanliness sentiment.
Service
8.76
Staff were consistently described as friendly, helpful, and polite.
Location
8.8
The hotel is ideally located to explore Alnwick, adding positive sentiment.
Room Quality
8.05
Rooms were large and clean, with some areas described as faded.
Amenities
8.48
Facilities including Hardys bar and the Olympic Suite are well appreciated.
Value for Money
8.24
Good value for money was highlighted, especially for short stays.
Food and Beverage
6.8
Food variety was criticized, though breakfast was adequate and well-cooked.
Overall Experience
7.47
Despite some issues, the overall stay was still considered pleasant.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:25

Property Description

Historic Charm and Modern Comforts

Unique Dining Experiences
Step into the past with decor from the Titanic’s sister ship at the hotel restaurant and enjoy an à la carte menu at the Olympic Suite. For a more casual dining experience, Hardy’s bar and bistro menu is the perfect choice.

Convenient Location
Located in the heart of Alnwick, a short walk from the famous Alnwick Castle and Gardens, The White Swan Hotel offers easy access to nearby attractions and transportation hubs. Explore the North-East coast or take a day trip to Newcastle with just a short drive.

Comfortable Accommodations
Each room at the hotel features a private bathroom, a seating area, and tea/coffee making facilities. Whether you're traveling with pets or looking for a cozy retreat, the White Swan Hotel has something for everyone.

Book your stay at The White Swan Hotel for a perfect blend of history, comfort, and convenience.

Important information:

There is no elevator at the hotel.

Pets can be accommodated upon request only. Please contact the hotel directly to request these rooms. Charges apply.

Please note that the dinner supplement is a 3-course table d'hôte dinner served mainly in the Olympic Suite and occasionally in Hardy's Bistro.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

7.8
Based on 2148 reviews
Cleanliness: 5.8
Service: 8.76
Location: 8.8
Room Quality: 8.05
Amenities: 8.48
Value for Money: 8.24
Food and Beverage: 6.8
Overall Experience: 7.47
G
George • couple • gb
3
Expected a great stay, but very disappointed.
Pros:

Great location

Cons:

Overpriced

2026-09-19 • via Nuitee
H
Hayley • couple • gb
10
It was a perfect location for our route to Scotland from Durham
Pros:

Location

Cons:

Room was onsecond floor- no lifts

2026-09-18 • via Nuitee
G
Gordon • couple • gb
9
Enjoyed. Have recommended to friends who hope to come next year. Would visit again.
Pros:

The room was comfortable and had the facilities we need. Food was good, plenty of choice for breakfast. Location was ideal on the Main Street.

Cons:

Our room had a small area with scrapped off paint by the wardrobe.

2026-09-18 • via Nuitee
D
Debra • family_with_children • gb
8
Lovely hotel, friendly staff and very helpful
Pros:

Lovely staff, breakfast excellent

Cons:

Room a little hot radiator on and difficult to turn down

2026-09-15 • via Nuitee
J
Julie • solo_traveller • gb
9
Centrally located hirel
Pros:

Central location

2026-09-14 • via Nuitee
C
Claire • couple • gb
8
Needs some TLC
Pros:

Room was a good size and comfortable

Cons:

The bathroom needs a complete renovation. The bath had been partly re-enamelled but was peeling off leaving a rough service on the bottom of the bath/shower. Extractor fan not working so ceiling and walls covered in mould

2026-09-13 • via Nuitee
A
Angela • extended_group • au
10
Wonderful Hotel - highly recommend.
Pros:

What a wonderful hotel!
The location was brilliant, the building is beautiful and the staff were wonderful (especially the young lady at front reception who was so kind and helpful).

Cons:

Nothing - it was just perfect

2026-09-13 • via Nuitee
K
Kay • couple • gb
6
Pleasant
Pros:

Breakfast was lovely

Cons:

Decor a little dated

2026-09-13 • via Nuitee
D
david • couple • gb
10
If going to Playhouse this is place to stay.
Pros:

It was a wonderful place,hope to pay another visit next year.

2026-09-12 • via Nuitee
D
David • solo_traveller • be
10
Comme un air de Titanic !
Pros:

Situé au centre du village, à quelques minutes à pieds du magnifique château d'Alnwick. Château connu pour ces tournages dans différents films, dont Harris Potter, Transformers, James Bond,...
L'hôtel dispose d'un parking privé.
La grosse surprise de l'hôtel sont les boiseries qui proviennent de l'Olympic, bateau sœur jumelle du Titanic ! Quand vous entrez dans la salle à manger, c'est comme un air de déjà vu!

Cons:

Rien

2026-09-11 • via Nuitee
R
Roger • solo_traveller • gb
10
Very enjoyable stay in a lovely town, I will go back again.
Pros:

Very good lots of choice

Cons:

Can't think of anything.

2026-09-09 • via Nuitee
I
Ian • couple • gb
4
Reasonable for 1 night at price.
Pros:

Price

Cons:

Tv not working. Hot breakfast food cold. Room only accessible externally.

2026-09-08 • via Nuitee
G
George • couple • gb
8
All good except comment above
Pros:

All good but must mention price for drinks quite steep me an my sine bought 6 double Glendfiddich’s thought £59 was quite expensive

2026-09-07 • via Nuitee
C
Carol • solo_traveller • gb
8
Best value in the area.
Pros:

Easy check in, great location, friendly staff.

Cons:

All accommodation in Alnwick is expensive for what it is. Not everyone who needs to stay somewhere is a tourist who can afford to pay tourist rates. This place is less expensive than others, but still not cheap!

2026-09-07 • via Nuitee
A
Angela • couple • gb
9
Fantastic location in Alnwick
Pros:

Great place to stay in Alnwick. Really central with parking. Great breakfat.

2026-09-07 • via Nuitee
D
David • solo_traveller • gb
7
Good but could of been better
Pros:

Location, good car park, good sized room, nice breakfast on the morning we left.

Cons:

As we were doing the McMillan Mighty Hike we asked for some breakfast sandwiches to be made up for 7am as we had to be at the start line for 7:30am. These were made but unfortunately when we opened them the bread was mouldy. Disappointed we had to bin them.

Also a fridge in the room would of been helpful

2026-09-07 • via Nuitee
J
Janice • solo_traveller • gb
10
Pros:

Excellent. Everything - except unable to get food either in bar or restaurant on one evening. Friendly and helpful staff.

Cons:

Nothing.

2026-09-05 • via Nuitee
J
James • couple • gb
8
Great location, easily accessible and nice stay
Pros:

Great location right in the centre of Alnwick. All the attractions are within walking distance. Hotel has a lot of character and a charm to it. Really friendly staff and very helpful

Cons:

Room could have been a bit cleaner, there was a lot of dust on the curtains and just needed a bit more tlc. The were some signs of damp too in the corner.

2026-09-05 • via Nuitee
T
tracey • couple • gb
8
Pros:

The location was excellent, hotel good for the price.

Cons:

Buffet breakfast, some of the food wasn't very warm

2026-09-04 • via Nuitee
E
Elaine • couple • gb
9
Suited our needs while a family Christening
Pros:

Good choice, staff very pleasant and helpful

2026-09-04 • via Nuitee