Hotel Cortezo

Hotels
8.3 (10168 reviews)
Doctor Cortezo, 3 , Madrid , es

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Comfortable beds
Cons:
Bathroom water quality
Noise issues
Room maintenance needs

Categories

Cleanliness
7.93
The reviews indicated some concerns about the bathroom water quality and noise levels, affecting the cleanliness score.
Service
8.6
Positive mentions of the staff being helpful and accommodating.
Location
8.94
The location was frequently praised as excellent, with easy access to key areas.
Room Quality
7.89
Comments about room size and comfort were positive, but some rooms had issues like small beds.
Amenities
8.32
Amenities like breakfast and parking were positively mentioned but could use improvement.
Value for Money
7.88
General satisfaction, but some indicated the need for better maintenance to justify the costs.
Food and Beverage
8.43
Breakfast was frequently mentioned as plentiful and good, raising this category's score.
Overall Experience
8.4
Guests generally had a good experience, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:43

Property Description

Rooftop Terrace with City View

Enjoy breathtaking views of Madrid from our rooftop terrace at Hotel Cortezo. Situated just a stone's throw away from Puerta del Sol and Plaza Mayor Square, our chic hotel offers a 24-hour reception and complimentary Wi-Fi to ensure a comfortable stay.

Elegant Rooms with Modern Amenities

Relax in our rooms adorned with simple and elegant décor, featuring hardwood floors, air conditioning, and flat-screen TVs. Wake up to a delicious American-style buffet breakfast, complete with a gluten-free corner, served at our on-site café and bar.

Prime Location for Exploring

Immerse yourself in the vibrant culture of Madrid with numerous tapas bars nearby, and iconic landmarks like the Art Triangle museums within walking distance. Book your stay at Hotel Cortezo and experience the best of Madrid.

Important information:

Please note that the sun terrace does not have disabled access.

When booking more than 4 rooms, different policies and additional supplements may apply.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 30 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 10168 reviews
Cleanliness: 7.93
Service: 8.6
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.4
G
Gillian couple gb
8
2026-06-20 via Nuitee
D
delphine couple fr
8
Pros:

Emplacement

Cons:

Mal isolé, on entend la chambre voisine

2026-06-20 via Nuitee
M
Morgan solo_traveller us
10
2026-06-20 via Nuitee
G
Georgia couple de
5
War ok
Pros:

Nah an der Innenstadt gelegen

Cons:

Das es jeden Abend zu laut war und man nicht richtig einschlafen konnte, immer laute Musik und Zimmernachbarn die die Türe geknallt haben und kein Respekt hatten, vor anderen Gästen

2026-06-20 via Nuitee
J
Jean-Pierre couple fr
8
séjour agréable (malgré la chaleur de juin à l'extérieur)
Pros:

L'hôtel est irréprochable, la literie excellente, le service efficace et aimable, le petit déjeuner varié. L'emplacement est excellent.

Cons:

Il aurait manqué un petit emplacement dans la salle de bains pour y poser ses ustensiles de toilette.

2026-06-20 via Nuitee
A
Aleix extended_group es
7
Pros:

Mejor hotel calidad-precio de la zona. Las camas son super cómodas, mucho mejor que hoteles superiores.
El personal es simpático y atento. La decoración es muy bonita.

Cons:

Su ubicación. A pesar que es un lugar muy concurrido, lo que es positivo si te quieres mover, también es negativo por si quieres descansar o no tener ruidos de la calle. En ese sentido, siempre hay ruidos exteriores y en la calle mucha gente.

2026-06-19 via Nuitee
C
Christa couple de
7
Für einen Kurzbesuch in Madrid ist das Hotel okay
Pros:

Sehr gutes Frühstück und Lage des Hotels war gut ' der Ausblick eher weniger.
In der Beschreibung des Hotels war eine Dachterrasse mit Liegen angegeben, jedoch nicht vorhanden

Cons:

Zugang zum Zimmer war etwas chaotisch, da die Karte meistens erst nach 3-4 Versuchen funktionierte

2026-06-19 via Nuitee
A
Adelheid solo_traveller nl
8
2026-06-19 via Nuitee
J
Juan Ignacio solo_traveller es
9
2026-06-19 via Nuitee
G
GioMich solo_traveller gr
9
Ένα ωραίο και καθαρό ξενοδοχείο
Pros:

Ένα ξενοδοχείο στο κέντρο της Μαδρίτης, κοντά στα περισσότερα αξιοθέατα. Καθαρό και με τις σωστές παροχές.

Cons:

Ο θόρυβος τη νύχτα, μπροστά απ' το ξενοδοχείο.

2026-06-19 via Nuitee
E
Erika Brigitta couple hu
9
2026-06-19 via Nuitee
P
Penka solo_traveller bg
10
2026-06-18 via Nuitee
L
liyan couple il
9
Pros:

Everything was perfect during my stay. The hotel was clean, comfortable, and well-maintained, and the staff were excellent.

Cons:

The only small drawback was that there is only one elevator, so sometimes there was a bit of a wait. Other than that, everything was great, and I would definitely stay here again.

2026-06-18 via Nuitee
J
Juan solo_traveller ar
4
Muy mala experiencia
Pros:

La habitación era demasiado pequeña y oscura sin luz natural. La ventana daba a un aire luz oscuro y sucio.

Cons:

Todo. El lugar donde está es sucio y feo, la habitación, el desayuno que parece abundante pero carece de productos que puedan calificarse de ricos. El personal no es amable y el precio es caro para lo que ofrece.

2026-06-18 via Nuitee
R
rudi solo_traveller be
9
Pros:

Heel goede ligging, netjes

Cons:

Klein minpuntje, koffie was niet lekker

2026-06-18 via Nuitee
A
Ad couple nl
8
2026-06-18 via Nuitee
A
Alessandra couple it
7
2026-06-18 via Nuitee
M
MIGUEL couple cl
10
Excelente ubicación
Pros:

Su ubicación es excelente

Cons:

Todo bien

2026-06-18 via Nuitee
F
Fabricio couple br
9
Limpo e moderno
Pros:

O hotel é bem moderno e bastante limpo .

Cons:

A acústica dos quartos não é boa eu escutava tudo o que acontecia nos quartos ao lado .

2026-06-17 via Nuitee
R
Reynald couple ca
9
Pros:

le lieu

2026-06-17 via Nuitee