Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service
Fantastic location
Excellent breakfast
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.44
Some concerns noted about cleanliness due to strange smells and noise.
Service
9.91
Many reviews highlight fantastic and attentive service.
Location
9.95
Location repeatedly mentioned as fantastic and central.
Room Quality
8.4
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
9.43
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
9.39
Value considered good due to included amenities.
Food and Beverage
9.44
Breakfast consistently praised as excellent.
Overall Experience
9.41
Overall positive experience mentioned, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Prime Location in Madrid

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.

Modern Rooms and Culinary Delights

Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.

Proximity to Top Sights

Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.

Book now to experience luxury and convenience at The Regina in Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 8140 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
Y
Yesenia • couple • pr
10
Una agradable estancia en un hotel impecable
Pros:

Un hotel muy lindo con una excelente ubicación y muy limpio. Las habitaciones muy lindas y cómodas. El personal muy amable.

2026-07-18 • via Nuitee
K
Khatib • couple • il
10
Pros:

Exceptional stay! Everything was excellent from start to finish. The room was spotless, comfortable, and well-equipped. The staff were incredibly friendly, professional, and always happy to help. The location was perfect, and the overall atmosphere made us feel relaxed and welcome. We truly enjoyed every moment of our stay and would definitely come back again. Highly recommended!

2026-07-18 • via Nuitee
L
LUISA • solo_traveller • br
10
Tive a melhor experiência possível no hotel Regina! :)
Pros:

Fui muito bem recebida por todos os funcionários, todos muito bem treinados e educadíssimos, desde a camareira até a equipe da recepção. Em especial o funcionário que me recepcionou tarde da noite quando cheguei do aeroporto (não lembro o nome), mas gostaria de deixar um agradecimento em especial a ele por toda a gentileza e educação. O meu quarto era super novo e moderno, limpíssimo, cheiroso, banheiro grande e pasmem: Eles tem secador Dyson no banheiro :) Para as mulheres isso é um Plus de alto nível. Café da manhã gostoso. Hotel muito bem localizado, fiz a maioria das coisas a pé. Nota 10! Obrigada pela excelente experiência que me proporcionaram!

Cons:

Absolutamente nada a reclamar, tudo perfeito.

2026-07-18 • via Nuitee
A
Alejandro • family_with_children • ar
10
Excelente
Pros:

Todo

Cons:

Restaurante que está en el hotel pero no lo maneja el hotel es mas o menos , el desayuno es increíblemente bueno !!!

2026-07-18 • via Nuitee
D
Dinmukhammed • family_with_children • kz
6
2026-07-18 • via Nuitee
K
Kypros • solo_traveller • cy
10
2026-07-18 • via Nuitee
D
Dinmukhammed • family_with_children • kz
6
2026-07-18 • via Nuitee
J
Joaquin • couple • cl
8
Personal muy amable
Pros:

Buenas instalaciones el desayuno ,incluido, excelente y de buena calidad

2026-07-17 • via Nuitee
R
Ronit • couple • il
10
מלון טוב המקום מעולה
Pros:

המקום של המלון
היחס האישי של הצוות
ארוחת הבוקר המעולה
המרפסת על גג המלון
יודעים מראש איזה סוג של חדר מקבלים.

2026-07-17 • via Nuitee
R
Ronit • solo_traveller • il
10
מומלץ
Pros:

המלון ממוקם במיקום מעולה
למלון יש מרפסת נהדרת על הגג, בערב היתה רוח נעימה במרפסת, היה ממש נעים לשבת על הגג. ארוחת הבוקר טובה ומגוונת
הצוות מאוד נחמדים, עוזרים ואדיבים
נשמח לחזור למלון.
ידוע מראש לאן פונה החדר ומה הנוף הנשקף מהחלון.

2026-07-17 • via Nuitee
A
Aitor • solo_traveller • es
10
2026-07-16 • via Nuitee
V
Victoria • solo_traveller • us
9
2026-07-16 • via Nuitee
B
BERANGER • couple • es
10
Belle escapade à Madrid!
Pros:

Tout! Personnel très sympathique. Hôtel décoré avec beaucoup de style. Très beau. Emplacement excellent 👌 !

Cons:

Rien. Tout était réellement parfait 👍 !

2026-07-16 • via Nuitee
L
Laura • solo_traveller • es
10
Extremely nice hotel in a perfect location in Madrid. Next time I am gonna come back to you again. I loved everything ab
Pros:

Service and accommodation

Cons:

Nothing

2026-07-16 • via Nuitee
I
Izabella • solo_traveller • be
10
2026-07-15 • via Nuitee
S
Sussette • extended_group • es
10
2026-07-15 • via Nuitee
P
Petar • solo_traveller • hr
10
2026-07-14 • via Nuitee
O
Olivier • solo_traveller • fr
10
À refaire !
Pros:

Le petit déjeuner était vraiment bon et complet.
On m’a gentiment proposé une chambre plus grande que celle que j’avais et ça m’a vraiment fait plaisir.

Cons:

.

2026-07-14 • via Nuitee
S
Sergei • family_with_children • ru
9
good overall.
Pros:

breakfast, location.

Cons:

room view

2026-07-14 • via Nuitee
O
Ofra • solo_traveller • il
9
Pros:

מיקום מושלם, צוות מאיר פנים וידידותי, ארוחת בוקר נדיבה ברמות חריגות, חדר נקי

Cons:

הייתי שמחה לחלון עם נוף אחר

2026-07-14 • via Nuitee