Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service
Fantastic location
Excellent breakfast
Cons:
Noise issues
Some cleanliness concerns

Categories

Cleanliness
8.44
Some concerns noted about cleanliness due to strange smells and noise.
Service
9.91
Many reviews highlight fantastic and attentive service.
Location
9.95
Location repeatedly mentioned as fantastic and central.
Room Quality
8.4
Some guests found rooms comfortable, but issues with light and noise were noted.
Amenities
9.43
Good gym, breakfast options, and overall amenities highlighted positively.
Value for Money
9.39
Value considered good due to included amenities.
Food and Beverage
9.44
Breakfast consistently praised as excellent.
Overall Experience
9.41
Overall positive experience mentioned, with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:05

Property Description

Prime Location in Madrid

Located in the heart of Madrid near Puerta del Sol and Sevilla metro station, The Regina offers a prime spot for exploring the city's vibrant attractions.

Modern Rooms and Culinary Delights

Experience comfort in our modern rooms equipped with air conditioning, satellite TV, and a work desk. Indulge in Mediterranean cuisine at Restaurant Castizo, known for its seasonal dishes and diverse wine selection.

Proximity to Top Sights

Conveniently situated near the Prado and Thyssen museums, The Regina provides easy access to Madrid's iconic landmarks.

Book now to experience luxury and convenience at The Regina in Madrid!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 8059 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 9.44
Overall Experience: 9.41
R
Rachel couple us
9
2026-07-04 via Nuitee
I
Isabel maria couple es
9
2026-07-04 via Nuitee
P
Paola solo_traveller uy
10
An ideal hotel to walk around de city easily y go back to a relaxing place
Pros:

The bedroom super comfortable. Great Location. Very complete Gym.

Cons:

Nothing

2026-07-04 via Nuitee
J
Jorge couple cl
10
Felicidad
Pros:

Todo excelente personal instalaciones y ubicación

Cons:

Todo me gustó

2026-07-04 via Nuitee
E
Eileen couple nz
8
The restaurant experience left a disappointing feeling
Pros:

Clean an moder

Cons:

The restaurant staff were rude and forgot food. The attitude was very poor. The staff at the hotel and breakfast were charming.

2026-07-04 via Nuitee
C
Clara solo_traveller se
8
2026-07-03 via Nuitee
M
Miguel Ángel solo_traveller es
10
Pros:

Excelentes instalaciones y muy agradable trato por parte del personal.

Cons:

Todo bien.

2026-07-03 via Nuitee
E
elad solo_traveller il
8
Pros:

Great location, amazing breakfast, helpful staff,

Cons:

For some reason the door look broke and I had to go to the front desk to rewrite the key fob 9 times

2026-07-03 via Nuitee
A
ARKADIUSZ family_with_children us
7
Not worth the price
Pros:

Close to shopping and historic sites
Proximal to train station

Cons:

Service lack, but breakfast staff accommodative and very attentive

2026-07-03 via Nuitee
L
LORENZA solo_traveller co
10
Excelente lugar para alojarse
Pros:

El desayuno, la atención,
La ubicación
La amabilidad del personal

2026-07-03 via Nuitee
R
Roselyne solo_traveller sn
10
Pros:

Very clean, small details well thought of, great location

2026-07-03 via Nuitee
T
tamir extended_group il
10
Pros:

שירות מעולה!! מיקום פצצה שווה כל שקל

2026-07-03 via Nuitee
A
Aleksandar solo_traveller si
10
2026-07-02 via Nuitee
S
Saif solo_traveller ae
7
2026-07-02 via Nuitee
F
Fabián solo_traveller cl
10
2026-07-02 via Nuitee
L
Lacy couple us
10
Great staff, great room, good location and exceptional breakfast.
Pros:

The staff was very helpful, the rooms were comfortable and clean and the breakfast Buffett was exceptional! Location was close to everything we wanted to see.

2026-07-02 via Nuitee
P
Patrizia solo_traveller it
10
Perfetto
Pros:

Hotel perfetto, posizione centralissima, pulitissimo, elegante, personale gentilissimo, colazione eccezionale. Ci tornerò.

2026-07-02 via Nuitee
M
Mullaney solo_traveller us
10
Lovely place in the heart of downtown. I would recommend this to any first timers to Madrid looking to stay gir a good p
Pros:

Fresh towels and room service daily. Refrigerator with snacks and drinks. Amazingly good breakfast buffet. Directly across the street from the four seasons hotel. Close to walk to many restaurants and sights around Madrid. Metro and bus station a few steps outside.

Cons:

Not much natural light and no views from my room, though there are beautiful rooms in the hotel for an up charge. I was able to enjoy the rooftop area, however it would be ideal to have more shade umbrellas during after sun.

2026-07-02 via Nuitee
Z
Zambrana solo_traveller es
10
2026-07-02 via Nuitee
D
David solo_traveller es
9
Buen hotel en el centro de Madrid
Pros:

Instalaciones, personal y desayuno

Cons:

Todo estaba bien.

2026-07-02 via Nuitee