Novotel Toronto North York

Hotels
•
Novotel
7.8 (2136 reviews)
3 Park Home Avenue , Toronto , CA
+1 416-733-2929

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Pleasant staff
Clean and spacious room
Great breakfast
Cons:
Terrible customer service
High parking fees
Inadequate amenities
Uncomfortable beds

Categories

Cleanliness
8.13
The room was clean and quiet, but some comments indicated issues with comfort.
Service
7.1
Mixed reviews about staff behavior; encountered passive-aggressive service affecting overall experience.
Location
9.14
Convenient location with good commute options noted repeatedly.
Room Quality
8.09
Rooms were spacious and clean but mentioned issues with bed quality and lack of mirrors.
Amenities
7.12
Limited amenities with missing breakfast and poor swimming pool facilities.
Value for Money
7.58
Considered high priced for what is offered; complaints about hidden fees.
Food and Beverage
7.63
Breakfast was praised, but lack of options and missing meals was noted.
Overall Experience
7.6
Decent experience overall but marred by service issues and parking difficulties.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:00

Property Description

Convenient Location and Access

This uptown Toronto hotel offers easy access to major highways, direct indoor access to the subway and shopping mall, making it a convenient choice for business trips or leisure escapes.

Modern Amenities and Dining

Enjoy great modern amenities for the contemporary traveller at the Novotel Toronto, including international cuisine at the on-site Trio restaurant and bar. Unwind after a day of exploring in the fitness facilities.

Nearby Attractions

The hotel's proximity to theatres, golf courses, parks, and stadiums offers a wide variety of activities for all ages, ensuring there's something for everyone in the nearby area.

On your next trip to Toronto, elevate your stay with us at Novotel Toronto North York.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Location

Guest Reviews

7.8
Based on 2136 reviews
Cleanliness: 8.13
Service: 7.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 7.6
J
Jose • couple • cr
9
2026-09-19 • via Nuitee
J
Jennifer • couple • ca
10
Fabulous and comfy!
Pros:

Perfect! It has exceeded my expectations.Will definitely book here again.

Cons:

None

2026-09-19 • via Nuitee
J
Jackle • solo_traveller • ca
10
2026-09-19 • via Nuitee
C
Cynthia • solo_traveller • ca
10
Very pleasant, easy access
Pros:

Dinner both nights was lovely. Food was plentiful and delicious. Restaurant staff very pleasant and accommodating.

2026-09-18 • via Nuitee
F
Federico • solo_traveller • ar
8
2026-09-17 • via Nuitee
J
Jess • couple • us
10
2026-09-17 • via Nuitee
J
Janis • couple • ca
10
Celebrated my birthday and the staff gave us treats and gave us a later check out without any charge
Pros:

Great location, facilities were great and staff is amazing

Cons:

We had to switch rooms as the first one was not quite finished from the recent renos

2026-09-17 • via Nuitee
R
Rosanna • solo_traveller • it
7
2026-09-16 • via Nuitee
K
Kelly • couple • ca
10
Hotel connections to Toronto transit were steps away indoors. Extremely convenient to get anywhere in the city.
Pros:

The property was in excellent condition and very helpful and polite staff

Loved having the hotel connected indoors from the train station.

Cons:

The location to downtown

2026-09-16 • via Nuitee
H
hiroaki • couple • jp
10
快適
Pros:

清潔。整えられていました。ロケーションも良く地下鉄には外に出ないでアクセス可能。周辺にレストランも多数あり。

2026-09-16 • via Nuitee
C
Chandrikaben • couple • ca
3
Cons:

They charged extra cleaning fees when the room was not even that much dirty.

2026-09-16 • via Nuitee
D
Dale • solo_traveller • ca
8
2026-09-14 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-09-14 • via Nuitee
K
Katie • solo_traveller • gb
5
Poor sleep, absolutely overpriced
Pros:

Nothing, it was run down and very basic for the price

Cons:

Air conditioning was rattling and load preventing me from being able to sleep. Staff offered to fix but very little improvement.

2026-09-11 • via Nuitee
R
Robert • solo_traveller • at
9
Da hat alles gepasst, Preis/Leistung in Ordnung.
Pros:

Etwas außerhalb gelegen, aber sehr gute Lage wenn man mit einem Fahrzeug anreist und den Innenstadtverkehr vermeiden will. Parken zu fairen Preisen in der Tiefgarage, im gleichen Komplex auch eine U-Bahn Station. In knapp 30 Minuten kommt man stressfrei im Zentrum (z.B. Union Station) an. Von dort nur wenige Minuten zu Fuß zur Harbourfront.
Geräumige, helle, ruhige und saubere Zimmer, sehr zuvorkommendes und freundliches Personal, Frühstück recht in Ordnung, schnelles WLAN.

2026-09-11 • via Nuitee
K
Karoli • solo_traveller • ke
8
The hotel is a great within a serene location and warm staff to serve you.
Pros:

Spacious room

Cons:

Low power output on the bed sockets

2026-09-10 • via Nuitee
H
Hamidou • family_with_children • cm
9
2026-09-09 • via Nuitee
A
Alessandro • family_with_children • it
8
2026-09-09 • via Nuitee
S
Sheila • solo_traveller • us
7
Clean and comfortable
Pros:

Very close to transportation. Bed was very comfortable.

Cons:

The shower curtain in my room smelled moldy. Room was very clean otherwise.

2026-09-08 • via Nuitee
M
Maelle • extended_group • fr
10
2026-09-08 • via Nuitee