Novotel Toronto North York

Hotels
Novotel
7.8 (2067 reviews)
3 Park Home Avenue , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Pleasant staff
Clean and spacious room
Great breakfast
Cons:
Terrible customer service
High parking fees
Inadequate amenities
Uncomfortable beds

Categories

Cleanliness
8.13
The room was clean and quiet, but some comments indicated issues with comfort.
Service
7.1
Mixed reviews about staff behavior; encountered passive-aggressive service affecting overall experience.
Location
9.14
Convenient location with good commute options noted repeatedly.
Room Quality
8.09
Rooms were spacious and clean but mentioned issues with bed quality and lack of mirrors.
Amenities
7.12
Limited amenities with missing breakfast and poor swimming pool facilities.
Value for Money
7.58
Considered high priced for what is offered; complaints about hidden fees.
Food and Beverage
7.63
Breakfast was praised, but lack of options and missing meals was noted.
Overall Experience
7.6
Decent experience overall but marred by service issues and parking difficulties.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:00

Property Description

Convenient Location and Access

This uptown Toronto hotel offers easy access to major highways, direct indoor access to the subway and shopping mall, making it a convenient choice for business trips or leisure escapes.

Modern Amenities and Dining

Enjoy great modern amenities for the contemporary traveller at the Novotel Toronto, including international cuisine at the on-site Trio restaurant and bar. Unwind after a day of exploring in the fitness facilities.

Nearby Attractions

The hotel's proximity to theatres, golf courses, parks, and stadiums offers a wide variety of activities for all ages, ensuring there's something for everyone in the nearby area.

On your next trip to Toronto, elevate your stay with us at Novotel Toronto North York.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYZ

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CAD 21 per day.

Location

Guest Reviews

7.8
Based on 2067 reviews
Cleanliness: 8.13
Service: 7.1
Location: 9.14
Room Quality: 8.09
Amenities: 7.12
Value for Money: 7.58
Food and Beverage: 7.63
Overall Experience: 7.6
family_with_children kr
7
Pros:

위치가 너무 좋았음

Cons:

침대가 한쪽 부분이 꺼져 있었음

2026-07-26 via Nuitee
O
Odair couple br
10
Localização, acomodação, preço e equipe maravilhosos!
Pros:

Preço é muito justo, localização excelente integrada ao metrô e o time, especialmente o Adam e o Chef Isa que foram excepcionais e atenciosos comigo e minha esposa. Pros brasileiros, podem ir sem medo, lugar maravilhoso. Desejo voltar em breve.

2026-07-25 via Nuitee
R
Ran solo_traveller il
7
Pros:

Good location, nice rooms

Cons:

Very noisy motors on the roof next to the room windows

2026-07-24 via Nuitee
G
GABRIEL solo_traveller br
8
Ótimo. Seria excelente se fosse um pouco mais perto de Downtown Toronto.
Pros:

Funcionários muito educados, quarto limpo, silencioso, muito próximo a uma estação de metrô.

Cons:

O hotel é um pouco longe do centro da cidade, então mesmo de metrô o deslocamento geralmente é relativamente longo.

2026-07-23 via Nuitee
S
Shaza solo_traveller ca
9
Loved the staff and it’s great that they can hold your luggage safely in case you need to do things around town after or
Pros:

Location and openness and yes a swimming pool.

Cons:

Everything is fabulous.

2026-07-22 via Nuitee
M
Mathew couple ca
8
2026-07-22 via Nuitee
K
Karina couple us
9
Great hotel, terrible bed
Pros:

Easy parking access. Nice room size

Cons:

The mattress on one side did not have any support and sags significantly, making for an uncomfortable night's sleep."

2026-07-21 via Nuitee
F
Franck solo_traveller ca
9
2026-07-21 via Nuitee
C
Cotelo solo_traveller ch
9
2026-07-21 via Nuitee
J
Julie couple ca
9
Pros:

Proximité du métro

2026-07-20 via Nuitee
Z
Zejin solo_traveller ca
5
2026-07-19 via Nuitee
B
Berment couple us
8
2026-07-19 via Nuitee
D
Damilola Deborah family_with_children ng
7
It was great, the kids loved it overall
Pros:

The location

Cons:

the room wasnt sizeable enough for a double bed, it was manageable though.

2026-07-16 via Nuitee
A
Angela solo_traveller gb
7
Convenient clean and a good gym and pool
Pros:

Convenient for visiting family in North York. The gym and pool were nice and it’s convenient for the subway especially as a solo female traveller coming back at night as North York subway entrance is in the shopping centre and there is a back entrance to the hotel. Staff are decent and helpful

Cons:

A bit expensive for something quite ordinary. Wouldn’t bother with breakfast and there are good cafes opposite and a food court in the adjacent shopping centre.

2026-07-16 via Nuitee
L
Liana solo_traveller il
8
Pros:

У отеля хорошее расположение, но завтрак не впечатлил, особенно учитывая, что за него приходится доплачивать.

2026-07-15 via Nuitee
C
Carrie solo_traveller ca
9
Pros:

I loved the serene environment. I Have trepidations about elevators.Initially when I conveyed this to the manager.(Andrea,I think) She was stellar and understanding

Cons:

The server at breakfast. (Appeared aggressive)before I even sat down he DEMANDED my room number. He took away my food while I was still Eating. (,Asian man,perhaps needs to retire)

2026-07-15 via Nuitee
A
Anne-Charlotte solo_traveller fr
1
2026-07-13 via Nuitee
A
assel solo_traveller ca
10
Enjoyed my stay there
Pros:

Clean, quite and direct access to subway

2026-07-13 via Nuitee
H
Harold solo_traveller us
10
Like a temporary home in north york
Pros:

Best location if you want to be in the heart of north york, the staion, bank and lots of stores are just in walking distance , hotel rooms are light clean and has great views, staff are very freindly and helpfull , all is good

2026-07-12 via Nuitee
M
Matteo solo_traveller it
9
2026-07-12 via Nuitee