Hotel Avenida Palace

Hotels
9.6 (1407 reviews)
Rua 1. De Dezembro, 123 , Lisbon , pt

Free

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Great location
Professional staff
Cons:
Maintenance issues in rooms
Inflexible staff policies

Categories

Cleanliness
8.44
Multiple reviews highlighted serious maintenance and hygiene issues in the rooms.
Service
10
Customer service was praised for professionalism and attention to detail.
Location
10
Great location to many attractions by foot.
Room Quality
8.41
Rooms were reported to be in bad condition with serious maintenance issues.
Amenities
10
Complimentary breakfast and bar received high praise.
Value for Money
9.95
Generally positive, though some felt the quality did not meet the price in certain cases.
Food and Beverage
10
Breakfast received consistently high praise across reviews.
Overall Experience
10
Overall a good experience, with some notable issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1407 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
R
Rami solo_traveller il
9
2026-05-23 via Nuitee
R
Rami solo_traveller il
8
מלון במיקום מעולה עם שירות וארוחת בוקר מצויינות
Pros:

מלון ממוקם במקום מעולה, ארוחת בוקר טובה מאוד, חדרים מרווחים ונקיים. היינו צריכים לבצע צק אאוט מאוחר פנינו לקבלה מאחר והחדר שלנו היה מוזמן קבלנו חדר אחר במלון ללא תמורה ונשארנו בו עד שיצאנו לשדה

2026-05-23 via Nuitee
L
Lasse couple dk
10
Giv jer selv lidt luksus; book en overnatning hér !
Pros:

Meget flot og velassorteret morgenmadsbuffet.

2026-05-22 via Nuitee
J
jan solo_traveller de
10
Traumhafter Kurztrip!
Pros:

Kostenloser upgrade auf Juniorsuite und eine Flasche Sekt als Überraschung auf das Zimmer.
So wurde mein 60.Geburtstag zu einem besonderen Erlebnis, und unser Hochzeitstag unvergesslich.
Der Service war rundherum Spitzenklasse.
Das Frühstück war einem 5 Sterne Hotel sehr angemessen..

Cons:

Es gab gar nichts zu bemängeln.

2026-05-18 via Nuitee
A
Ana María solo_traveller es
10
Excelente personal y lugar.
2026-05-17 via Nuitee
J
Jean-Baptiste couple us
8
Well-located/comfortable hotel
Pros:

Location
Quiteness
Clean

Cons:

-No armchair to read in bedroom
-Bathroom door not closing properly
-Rooftop restaurant/bar crowed/closed with private parties

2026-05-16 via Nuitee
P
Pauline couple ca
10
All of the aboie.
Pros:

Our 3 breakfasts were wonderful. Lots of choices and friendsly staff.
Our room was very comfy and quiet.
Location of the hotel was perfect.

Cons:

It was not easy to find the main entrance especially when arriving by car.

2026-05-15 via Nuitee
2
231lakshmim Couples
10
Can’t miss hotel
Pros:

We stayed at Hotel Avenida Palace for our baby moon, and it was honestly the most perfect venue in Lisbon. The service was top notch: when we notified them it was our baby moon on the booking, they made sure that our trip was special. They brought us an amazing fruit plate the first night, and then afterwards also brought by a keepsake thermos and bag to help commemorate our stay. The breakfast could not be beat, and the service from the bellhops, kitchen staff, etc was all beyond excellent. Not only would we recommend to others, we also hope to stay here again. 10/10.

2026-05-14 via Tripadvisor
F
Frances couple us
7
Nice
Pros:

Great location

Cons:

It’s a bit dated

2026-05-14 via Nuitee
D
d0n121 NONE Hamilton, Ontario
10
Outstanding Hotel Experience
Pros:

What an outstanding hotel. It was out first time in Lisbon and chose the hotel for walking proximity to attractions, metro and train stations. The hotel was impeccably clean and the staff friendly and welcoming. Our room was extremely clean and well furnished with a stocked fridge and Nespresso coffee machine. Breakfast was wonderfully elegant with staff in suits or tuxes. The food was extremely fresh with a variety of hot dishes, pasties and fruit. The coffee was excellent. Breakfast became a morning event for us as the dining hall was quite elegant - a great way to start the day. The bar was fantastic and the architecture and ambiance elevated our cocktail experience. The hotel was an easy walk to restaurants shops and bakeries - just a fantastic location. It is next to Rossio station making a day trip to Sintra effortless. Ubers were easy to get and pulled up right to the door. All in all, we felt the hotel elevated our Lisbon experience and greatly added to a 10/10 visit to the city and region. We were impressed by how the hotel staff worked to make the stay effortless with an evening turndown service accompanied by chocolates and a variety of bedtime treats. All in all, a well done stay and 5/5 stars!

2026-05-11 via Tripadvisor
A
ajakel671 NONE Bartlett, Illinois
10
Gorgeous and Great Location
Pros:

Totally loved this hotel. Prime location, decor is exquisite, breakfast bar has lots of variety and wonderfully fresh foods, piano bar was very enjoyable in the evening and the bar lounge was great for an evening snack and cozy bar for drinks.

2026-05-11 via Tripadvisor
S
shimon solo_traveller il
9
נהננו מאוד וללא ספק נחזור
Pros:

בעיקר מהשירות, הנקיון ארוחת הבקר והמיקום

2026-05-08 via Nuitee
W
woodym116 Couples Houston, Texas
10
Great Hotel in Lisbon
Pros:

Spent three nights here in mid-May. Absolutely enjoyable experience and we would highly recommend this hotel - friendly and helpful staff; concierge service was excellent; very good breakfast buffet; nice bar for a late evening snack. Conveniently located in center of Lisbon - adjacent to the train station if that's important. Would definitely recommend this hotel.

Also, If you want to take a private tour of Sintra and along the coast area, ask the concierge to book you with Travel Trust - Felipe was our tour guide. They do a great job. If you take the tour, ask them to book you lunch at Restaurant O'Faroleiro in Cascais - hands-down the best red snapper we have ever had - and we've had a lot.

If we were ever back in Lisbon, this would be our go-to hotel, and we would definitely go back to Cascais for red snapper at O'Faroleiro.

2026-05-07 via Tripadvisor
G
Gregory couple us
8
2026-05-07 via Nuitee
4
410betsyf NONE East Walpole, Massachusetts
10
Wonderful hotel in the heart of Lisbon
Pros:

This hotel was a fantastic choice for us. It is centrally located with sights, restaurants, shops and public transportation all within walking distance. The hotel was quiet, spacious, with lots of amenities provided in the room. The breakfast was plentiful and very good. Every staff member was friendly and helpful. We highly recommend this hotel.

2026-05-04 via Tripadvisor
A
Anja solo_traveller de
10
Pros:

Die besondere Atmosphäre, der Service, unser Upgrade und das Frühstück.

2026-05-04 via Nuitee
S
sjwhitfill NONE
10
Great hotel and wonderful location
Pros:

The hotel was wonderful, fantastic air conditioning. The breakfast was fantastic. We loved our stay.

2026-05-01 via Tripadvisor
T
Trip20478427469 NONE
10
A truly royal hotel experience in the heart of Lisbon
Pros:

Our stay at Avenida Palace was truly exceptional.

From the moment you enter, the hotel gives a genuine royal feeling, with its elegant classic design and impressive atmosphere. It feels like stepping back in time—but with all the comfort of a modern hotel.

The location couldn’t be better—right in the heart of Lisbon, within easy walking distance to all major attractions, great restaurants, and shopping areas.

What really made the difference was the staff. Everyone was incredibly kind, welcoming, and professional, always ready to help with a smile.

We were also pleasantly surprised by the thoughtful welcome gesture—a small fruit plate, a cheese plate, and complimentary wine waiting for us in the room. It was a lovely touch that made us feel truly valued as guests.

The room was spacious, very clean, and comfortable, and the bed was excellent. Breakfast was also a highlight—rich, fresh, and with a wide variety of high-quality options.

Overall, this is a high-level hotel that delivers a unique experience. I would absolutely stay here again and highly recommend it to anyone visiting Lisbon.

2026-04-25 via Tripadvisor
E
Eloise couple us
10
2026-04-23 via Nuitee
E
Eloise couple us
10
2026-04-23 via Nuitee