Hotel Avenida Palace

Hotels
9.4 (1329 reviews)
Rua 1. De Dezembro, 123 , Lisbon , PT
+351 21 321 8100

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
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Review Highlights

Pros:
Excellent breakfast (frequently highlighted)
Central, convenient location (near train station and sights)
Beautiful historic/palatial building and attractive common areas
Friendly, attentive staff and helpful service
Nice bar with cocktails and live jazz; parking handled by hotel
Spacious rooms and suite upgrades reported
Cons:
Occasional cleanliness issues (hair in tub, missing hair dryer)
Sewer/musty odor from bathroom drain reported by some guests
Some rooms are outdated and beds described as very firm
Minor amenity gaps mentioned (e.g., disposable toothbrush not provided, limited modern room updates)

Categories

Cleanliness
8.4
Generally clean but several guests reported issues: hair in tub on arrival, missing hair dryer, and occasional sewer/musty odors in bathroom drains that required airing out.
Service
9.8
Consistently praised — staff described as exceptional, friendly and helpful (reception, housekeeping); assisted with early departures and local directions; attentive service noted across reviews.
Location
9.8
Excellent central location next to transport (train station) and within easy walking distance of sights; repeatedly called perfect or central for exploring Lisbon and day trips.
Room Quality
9
Rooms are beautiful, spacious (upgrades to junior suites noted) and comfortable, though some are older/outdated with very firm beds and smaller footprint in historic parts of the property.
Amenities
9.6
Strong amenities: stylish bar with cocktails and live jazz, lovely common areas, fruit tray on arrival, parking handled by hotel and helpful concierge-type services; limited modern updates in some rooms.
Value for Money
9
Perceived as somewhat expensive by one guest but fair when booking a suite with breakfast included; overall guests felt pricing matched the palace/historic experience.
Food and Beverage
10
Outstanding — breakfast repeatedly described as incredible/excellent/wonderful; bar and cocktails also highlighted as a strong on-site offering.
Overall Experience
9.6
Highly positive overall: guests loved the historic, palatial atmosphere, central convenience and exceptional staff; most would recommend and return despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.4
Based on 1329 reviews
Cleanliness: 8.4
Service: 9.8
Location: 9.8
Room Quality: 9
Amenities: 9.6
Value for Money: 9
Food and Beverage: 10
Overall Experience: 9.6
M
Marco Antonio Lara • couple • us
10
2026-10-31 • via Nuitee
L
Lesley • couple • us
10
Pros:

Breakfast was incredible, the hotel bar was really chic and fun, the staff was exceptional, our room was quiet and the hotel itself was beautiful. They had our room ready even though we showed up a few hours before check in time.

Cons:

No complaints at all.

2026-10-30 • via Nuitee
K
Karen • couple • gb
10
Wonderful one night stay in Lisbon. Excellent hotel with
Pros:

Good location. Lovely rooms. Friendly and helpful staff

Cons:

Nothing

2026-10-28 • via Nuitee
M
Margaret • extended_group • us
10
Perfect for visiting Lisbon and short trips!
Pros:

I wasn't sure about a hotel next to the train station- it's a perfect location! easy walk to sights, and fantastic for trains to day trips. Staff is fantastic, lovely cocktails with evening entertainment in the bar/ lounge area. Rooms have everything you need and are smaller as is to be expected for a hotel with this history. Breakfast was wonderful!

Cons:

nothing, wonderful stay!

2026-10-26 • via Nuitee
T
Tsukasa • solo_traveller • jp
9
Pros:

とてもアンティークな感じで良い環境でした。
出発が5時朝の5時半でしたが、その前に30分間、サンロケ教会に行きました。行き方を教えてくださったので、30分に行って帰って来れました。朝食をボックスに詰めてくださったので空港でいただきました。

Cons:

使い捨ての歯ブラシでもあればよかったですね

2026-10-24 • via Nuitee
R
Ronaldo • couple • us
10
2026-10-23 • via Nuitee
R
Ronaldo • couple • us
10
2026-10-20 • via Nuitee
C
Carlos Eduardo Du • couple • br
10
Pros:

Hotel Palácio, antigo mas muito bem conservado, com uma decoração maravilhosa própria de um Palácio, quarto muito grande, me deram um upgrade para uma suíte Júnior, ampla e ricamente decorada, café da manhã fantástico e uma equipe extremamente gentil, dos recepcionistas às camareiras, cama grande e confortável.

Cons:

Gostei de tudo.

2026-10-18 • via Nuitee
A
Alfredo • couple • gt
10
El hotel está muy bien ubicado y cómodo. Nos encantó el ambiente de museo. Y apreciamos todas las antigüedades del hot
Pros:

Si

2026-10-18 • via Nuitee
B
Barbara • couple • ca
10
Beautiful historic building.
Pros:

Parking taken care of, extraordinary breakfast, staff excellent. Beautiful rooms. Nice fruit tray in our room upon arrival. Cocktails with lovely jazz pianist

Cons:

Hair dryer
Tub had a hair in it when we came in
Would have been nice to have some historical explanation of the beautiful tapestries

2026-10-17 • via Nuitee
B
Beatriz • couple • pt
10
2026-10-14 • via Nuitee
T
Todd • couple • us
9
I would absolutely recommend this hotel
Pros:

Excellent Breakfast that was included in price. Hotel is expenses, but we reserved a suite and with the breakfast it was fairly priced. The common areas are beautiful.

Cons:

Beds are very firm, too firm for my wife. Everything else was great.

2026-10-14 • via Nuitee
M
Miguel • couple • es
10
Lujo palaciego en el centro de Lisboa
Pros:

El desayuno excelente . El salon del dsayuno una maravilla

Cons:

Todo estuvo bien

2026-10-13 • via Nuitee
W
William J • couple • us
8
A repeat customer and would definitely go back
Pros:

Location, staff were excellent. Breakfast was excellent

Cons:

The drain in bathroom floor released a sewer type odor. Should have reported it but we were in the room very little

2026-09-19 • via Nuitee
J
JUAN MANUEL • couple • es
10
2026-09-18 • via Nuitee
A
Alex • solo_traveller • il
10
Pros:

The location is excellent, the breakfast is amazing, and the staff are very pleasant.

Cons:

The beds are somewhat outdated.

2026-09-17 • via Nuitee
P
peter • couple • us
9
2026-09-17 • via Nuitee
M
Michael • couple • ie
10
A really really nice comfortable amazing in central
Pros:

Central
Comfortable
Spacious
Opulent
Amazing breakfast

Cons:

Nothing
All great

2026-09-14 • via Nuitee
M
Michael • solo_traveller • ie
10
This is a beautiful comfortable centrally located hotel
Pros:

Central spacious convenient beautiful hotel wonderful bedroom,
Lovel lounge
Really Great breakfast

Cons:

All good

2026-09-14 • via Nuitee
T
Tommy • solo_traveller • se
10
2026-09-13 • via Nuitee