Hotel Avenida Palace

Hotels
9.6 (1434 reviews)
Rua 1. De Dezembro, 123 , Lisbon , pt

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Great location
Professional staff
Cons:
Maintenance issues in rooms
Inflexible staff policies

Categories

Cleanliness
8.44
Multiple reviews highlighted serious maintenance and hygiene issues in the rooms.
Service
10
Customer service was praised for professionalism and attention to detail.
Location
10
Great location to many attractions by foot.
Room Quality
8.41
Rooms were reported to be in bad condition with serious maintenance issues.
Amenities
10
Complimentary breakfast and bar received high praise.
Value for Money
9.95
Generally positive, though some felt the quality did not meet the price in certain cases.
Food and Beverage
10
Breakfast received consistently high praise across reviews.
Overall Experience
10
Overall a good experience, with some notable issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.6
Based on 1434 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
אלון family_with_children il
10
לישון במבנה של ארמון במרכז ליסבון
Pros:

מלון מדהים ויוקרתי, בנוי במבנה ישן ומפואר
חדר אוכל הכי מפואר שאכלנו בו
חדרים גדולים מוארים ומפוארים
מיקום מצוין צמוד לכיכר המרכזית

2026-07-22 via Nuitee
L
Louise couple ie
10
2026-07-22 via Nuitee
2
23sharng Couples
8
Excellent Staff and Service and spotlessly clean - no restaurant service in the eveing
Pros:

The service and staff are perfect. The rooms are very clean, the hotel is centrally located.

The public areas are very grand, and the breakfast is to die for.

The downside is they do not service dinner (very strange for this star rating) They serve snacks in the bar area.

The rooms look a little tired, and the room we had, had a very small bath as classically beautiful as it is I feel an updated bathroom and removing carpets would bring it up to date

2026-07-21 via Tripadvisor
D
DANIELA solo_traveller il
10
Pros:

מיקום מעולה.
המקום עם אווירה אלגנטית ונינוחה.
צוות אדיב מאוד.
ארוחת בוקר טעימה

2026-07-20 via Nuitee
G
garyp993 Couples Warrington, Cheshire, England
10
Wonderful hotel
Pros:

Fantastic hotel, perfect location just a few steps away from the train station and you can barely hear the trains. The breakfast was amazing, you were spoilt for choice. The hotel staff were friendly and extremely helpful, the hotel has so much character as it's such an old building but is also super quiet. You won't go wrong with this hotel if you're looking for a classy hotel in the heart of Lisbon City.

2026-07-17 via Tripadvisor
T
Tae Joon couple kr
10
모든 면이 압도적으로 훌륭한 리스본 최고의 팰리스 호텔
Pros:

궁전을 개조해 만든 유서 깊은 호텔답게 아름답고 우아하고 품격이 있습니다. 오래되었는데도 여전히 시설이 훌륭합니다. 기차역이나 메트로 그리고 주요 관광지와 가까이 있어 위치는 말할 것도 없이 좋고 직원들도 매우 친절합니다. 가격이 꽤 비싸기 때문에 모든 사람을 위한 호텔은 아닙니다. 그러나 저는 다시 방문한다해도 꼭 이 품격 있는 호텔에 다시 머물고 싶습니다. 특히 조식과 로비층의 바에서 만든 시그니처 칵테일과 피아노음악은 너무도 훌륭했습니다. 프론트 컨시어지 레스토랑 바 룸서비스 직원 모두 매우 친절하고 다정합니다.

Cons:

하나도 없어요!

2026-07-16 via Nuitee
J
Johan Andries couple za
10
A delightful experience!
Pros:

It is the third time we stay in this hotel snd everybtime it is an absolute pleasure! The staff is exceptional, the interior beautiful and luxurious, the breakfast delightful.

2026-07-15 via Nuitee
S
Swisstrekkers Couples
10
A fabulous hotel in the centre of Lisbon
Pros:

My husband and I stayed here for two nights recently with the purpose of visiting Sintra. We stayed two years ago and found it to be excellent and were not disappointed on our return. The hotel is immaculately clean and the rooms very well appointed and comfortable. Staff are friendly and helpful and the breakfast here is exceptionally good with a huge variety of items all of good quality. The hotel has an old fashioned grandeur that is delightful in this modern age. Cocktails are a must in the early evening when the piano player and singer are performing. A lovely start to any evening. The hotel is perfectly located in the very centre of Lisbon and for us has the added bonus of being able to park our hire car. We highly recommend this hotel to anyone looking for good service and quality and hope to be back again next year.

2026-07-13 via Tripadvisor
N
Nancy couple ca
10
2026-07-12 via Nuitee
B
brybry5 Couples Belfast, Northern Ireland
10
Time well spent in one of Lisbons top hotels.
Pros:

It one of our most favourite Hotels. We have return most years over the past 9 because of the excellent quality of the staff & management. All of them make you feel most welcome and they are very attentive to your needs on a city visit to Lisbon. The quality of decor of this beautiful historic building adds significantly to you time spent in this beautiful city.

2026-07-10 via Tripadvisor
S
SWFrankish Couples
10
Lovely luxurious hotel.
Pros:

Wonderful luxurious hotel in a Central location mere steps away from the Metro and therefore easy to get to from the airport. The staff are excellent. Love the evening live music in the bar at cocktail hour and the small helpful gifts left in the room. Breakfast fullof choices.. I very much hope that we will be able to return.

2026-07-10 via Tripadvisor
J
Jonathan couple ch
9
Very comfortable stay in a great city centre location, with very attentive service
Pros:

Nice old world ambiance. Very good service. Great location in city centre

Cons:

Coffee at breakfast could be much better. Maybe have 2 modern coffee machines available for guests to serve themselves(?)

2026-07-08 via Nuitee
D
Denise extended_group us
9
Pros:

Room was beautiful. Breakfast was amazing. Liked everything about it!

2026-07-07 via Nuitee
A
ARNALDO solo_traveller br
10
2026-07-07 via Nuitee
W
Wendy couple au
10
2026-07-06 via Nuitee
H
Haim couple il
10
נחזור ללא ספק,המלון הטוב ביותר.
Pros:

מיקום הכי מרכזי,ארמון אמיתי 1892,
שירות מעולה,ארוחת בוקר מצויינת,
צוות המלון 24 שעות לרשות האורחים,
אין ספק שזה יהיה המלון הניבחר בליסבון.

Cons:

אין

2026-07-02 via Nuitee
T
TheCraigsScotland Couples
10
Brilliant hotel.
Pros:

Excellent hotel. Convenietly located. Cleanliness impecible. Rooms fantastic and spacious.

2026-06-28 via Tripadvisor
J
Jean Francois couple fr
8
Très bon séjour emplacement au top parking très pratique
Pros:

L’emplacement la qualité et la sympathie du personnel

2026-06-27 via Nuitee
C
CruzPorto NONE San Diego, California
10
Superb Hotel
Pros:

Amazing hotel. Very convenient located within walking distance of restaurants, shopping and historical attractions. Beautiful architecture and interior design. The staff is incredibly friendly and knowledgeable of the area. The breakfast is a foodie delight with amazing cappuccinos and Portuguese delicacies. Can’t wait to go back to this beautiful hotel.

2026-06-26 via Tripadvisor
S
smwilkinson Couples Province of Malaga, Andalucia
10
Wonderful hotel xx
Pros:

Amazing hotel - everything was fantastic in every way 👏❤️🎉

2026-06-25 via Tripadvisor