Hotel Avenida Palace

Hotels
9.6 (1486 reviews)
Rua 1. De Dezembro, 123 , Lisbon , PT

Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Exceptional breakfast
Great location
Professional staff
Cons:
Maintenance issues in rooms
Inflexible staff policies

Categories

Cleanliness
8.44
Multiple reviews highlighted serious maintenance and hygiene issues in the rooms.
Service
10
Customer service was praised for professionalism and attention to detail.
Location
10
Great location to many attractions by foot.
Room Quality
8.41
Rooms were reported to be in bad condition with serious maintenance issues.
Amenities
10
Complimentary breakfast and bar received high praise.
Value for Money
9.95
Generally positive, though some felt the quality did not meet the price in certain cases.
Food and Beverage
10
Breakfast received consistently high praise across reviews.
Overall Experience
10
Overall a good experience, with some notable issues in cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:53

Property Description

Historic Charm and Modern Comfort in Central Lisbon

Classic Rooms and Free Valet Parking
The 19th-century Avenida Palace, overlooking Restauradores Square, offers classic rooms with antique-style furnishings and marble bathrooms. Enjoy the convenience of free valet parking during your stay.

Prime Location and Convenient Amenities
Situated at the end of Avenida da Liberdade, the hotel is a short walk from the metro station and Eduardo VII Park. Stay connected with Wi-Fi access and unwind in the grand Palace Lounge or library with books in multiple languages.

Wellness and Relaxation Options
Indulge in a large buffet breakfast and make use of the 5th-floor gym with modern fitness facilities. Treat yourself to a variety of massage services for ultimate relaxation.

Book your stay at Avenida Palace for a perfect blend of historic elegance and contemporary convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

9.6
Based on 1486 reviews
Cleanliness: 8.44
Service: 10
Location: 10
Room Quality: 8.41
Amenities: 10
Value for Money: 9.95
Food and Beverage: 10
Overall Experience: 10
W
William J • couple • us
8
A repeat customer and would definitely go back
Pros:

Location, staff were excellent. Breakfast was excellent

Cons:

The drain in bathroom floor released a sewer type odor. Should have reported it but we were in the room very little

2026-09-19 • via Nuitee
J
JUAN MANUEL • couple • es
10
2026-09-18 • via Nuitee
A
Alex • solo_traveller • il
10
Pros:

The location is excellent, the breakfast is amazing, and the staff are very pleasant.

Cons:

The beds are somewhat outdated.

2026-09-17 • via Nuitee
P
peter • couple • us
9
2026-09-17 • via Nuitee
M
Michael • couple • ie
10
A really really nice comfortable amazing in central
Pros:

Central
Comfortable
Spacious
Opulent
Amazing breakfast

Cons:

Nothing
All great

2026-09-14 • via Nuitee
M
Michael • solo_traveller • ie
10
This is a beautiful comfortable centrally located hotel
Pros:

Central spacious convenient beautiful hotel wonderful bedroom,
Lovel lounge
Really Great breakfast

Cons:

All good

2026-09-14 • via Nuitee
T
Tommy • solo_traveller • se
10
2026-09-13 • via Nuitee
J
Janis • couple • gb
8
2026-09-11 • via Nuitee
T
Tamon • couple • jp
8
Pros:

ジュニアスイートで広い目の部屋が良い

Cons:

朝食は平凡なもの出会った.もう少し工夫が必要では?

2026-09-10 • via Nuitee
N
Nola • couple • us
10
Centrally located and well appointed.
Pros:

It’s a stunning, historical property. Lovely accommodations and attentive, friendly staff. We will definitely return.

Cons:

N/A

2026-09-09 • via Nuitee
K
Kenneth • couple • us
10
Grand Dame Hotel in the heart of Lisbon
Pros:

Beautiful hotel close to everything but especially to public transportation and hop on hop off tours

Cons:

The rooms are old, so don’t expect modern amenities and we did have to open windows air out the musty smell on the first night…

2026-09-09 • via Nuitee
S
Subo • couple • gb
10
Excellent thoroughly enjoyed our stay
Pros:

We had a very warm welcome beautiful room great location fabulous breakfast

2026-09-06 • via Nuitee
P
Proietti • couple • it
10
Quando veniamo a Lisbona e il nostro punto di riferimento perché è vicino a tutto . La colazione è ottima e il servizio
Pros:

La struttura è in pieno centro, ha uno stile antico che a me piace tantissimo

Cons:

Niente

2026-08-31 • via Nuitee
M
MANUEL • solo_traveller • es
8
2026-08-30 • via Nuitee
M
Monaco • solo_traveller • it
7
Pros:

La posizione

Cons:

La struttura è molto datata e per questo non è competitiva considerato il prezzo

2026-08-30 • via Nuitee
L
Leonardo • couple • br
10
A estadia foi excelente ...
Pros:

Localização otima , construção classica estilo palacio ...
Café da manhã maravilhoso

Cons:

A recepção do hotel é muito acanhada , não condiz com o hotel ... Não reflete o que o hotel realmente é... O concierge muito fraco ... Pessoal sem vontade de ajudar nada simpáticos ..

2026-08-28 • via Nuitee
8
864cat • Family • Apollo Beach, Florida
10
Elegant and beautiful, with top notch staff. We love Lisboa.
Pros:

April 2026 was our second time in Lisboa but our first time staying at this beautiful hotel. We noticed the hotel during our first visit so it was a no brainer where to stay this time.
The hotel is sophisticated looking without any notion of being snobby. The colors, fabric and material of the curtains and furniture are so rich and appealing. Very clean too. The hotel is maintained very well. We roamed all through the hotel just in awe of what we saw and still felt so at home and comfortable in the space. The staff adds to your stay as well. Everyone we encountered was kind, friendly, helpful and knowledgeable. I must not forget all the smiles that greet you any time, day or night. If/when we are in Lisboa again, this is where we want to stay. The hotel is centrally located and many places are within walking distance.
Just a note…Most of the Portuguese we met along the way spoke fluent English and we were thankful and grateful they easily understood us. Oh…you must try the pastel de nada. IMO, it’s to die for!

2026-08-27 • via Tripadvisor
W
wmnsachs2021 • NONE • Phoenix, Arizona
10
Lisbon Visit
Pros:

Great location for restaurants; excellent buffet breakfast with multiple selections on everything; very helpful employees.

2026-08-27 • via Tripadvisor
C
ceiexc2tms • NONE
10
Lovely Palace Hotel in the Heart of Lisbon
Pros:

Loved every minute of our stay in the beautiful Avenida Palace Hotel. Perfectly located with wonderful music in the evening in the salon. Terrific breakfast too!

2026-08-27 • via Tripadvisor
1
156nellyak • Couples • New York
10
Perfect stay in the heart of Lisbon
Pros:

We had a wonderful stay at Hotel Avenida. The location is perfect, the rooms are clean and comfortable, and the staff are warm and attentive. Breakfast was a real highlight, with lots of variety and fresh options every morning, which made starting the day especially enjoyable.

2026-08-26 • via Tripadvisor