ibis Leicester

Hotels
•
ibis
7.7 (3279 reviews)
St. George's Way, Constitution Hill , Leicester , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location (near train station/central)
Friendly/helpful staff (frequently noted)
Clean rooms reported by some guests
Good breakfast variety
Good value for some guests
Cons:
Limited/complicated parking
Run-down rooms / old or thin carpets
Small and cramped rooms; single beds
Road noise and external street mess
No refrigerator in some rooms
Poor staff response to a security/police concern (reported)
Late food service times for dinner
Limited disabled access
City centre area described as unpleasant/unsafe by some

Categories

Cleanliness
7
Mixed reports: some guests explicitly noted clean rooms, but others mentioned old/thin carpets and external street mess (piles of vomit outside), giving an overall slightly-below-average cleanliness impression.
Service
8.5
Generally positive: multiple guests called staff friendly and helpful, though at least one report criticized staff for poor handling of a security/police request — overall service is a strong point with an isolated serious concern.
Location
9
Strongly positive for transport/access: repeatedly praised for proximity to the train station and central area; some guests disliked the city centre itself, but the hotel's location relative to transport is a clear asset.
Room Quality
6.5
Negative trend: multiple comments about small, cramped rooms, old/run-down appearance, thin carpets, single beds and odd cheap decor; also missing in-room fridge for some — room quality is noticeably below expectation.
Amenities
6.8
Mixed to below average: breakfast variety noted positively, but recurring issues with parking availability/complexity, lack of refrigerator in rooms and limited disabled access reduce the amenities score.
Value for Money
7.2
Mixed perceptions: several guests described it as good value while others felt it was not great value for what was paid; overall middle-ground but slightly positive for price-conscious travelers.
Food and Beverage
8.9
Generally positive for breakfast (good variety), but some operational issues noted (dinner/service times late for families). Breakfast quality lifts this category overall.
Overall Experience
7.7
Decent and trouble-free for many guests with friendly staff and a convenient location, but tempered by room condition, parking difficulties, road noise and at least one serious staff-handling concern — overall a mid-to-upper average stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:59

Property Description

Central Location and Accessibility

Located in the heart of Leicester, the Ibis Hotel Leicester offers easy access to the city's main attractions, businesses, and transportation hubs. With major motorways nearby, exploring the region is convenient for both leisure and business travelers.

Comfortable Accommodation

Featuring 94 well-equipped rooms, each offering modern amenities and private shower facilities, the hotel ensures a comfortable stay for guests. Whether you're in town for sightseeing or work, the rooms provide a relaxing retreat after a busy day.

Convenient Services and Dining Options

With a 24-hour reception, guests can enjoy round-the-clock assistance. The hotel's modern restaurant serves a hot buffet breakfast daily, while dinner options cater to varied tastes. Additionally, a 24-hour snack service ensures you can grab a bite whenever hunger strikes.

Book your stay at Ibis Hotel Leicester for a seamless blend of comfort, convenience, and great value rates.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. The third person named by the parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

Please note that maintenance work on the elevator will be carried out till late January 2026.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

7.7
Based on 3279 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 6.8
Value for Money: 7.2
Food and Beverage: 8.9
Overall Experience: 7.7
J
jane • solo_traveller • gb
9
Pros:

Exceptionally clean

Cons:

Staff not as attentive as could have been when arriving

2026-09-17 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Great location.

Cons:

Tight car park to navigate in a van.

2026-09-17 • via Nuitee
B
Brooks • couple • gb
10
Pros:

Location good, practical clean rooms

2026-09-17 • via Nuitee
N
Natasha Jardine • family_with_children • gb
9
Great
Pros:

This is my 3rd stay in this hotel, staff are lovely rooms are comfy and shower pressure is always great, the best part is breakfast its alwaysfresh and plenty to pick from. I will always come back here.

Cons:

Nothing, all was good

2026-09-17 • via Nuitee
M
Makobo • solo_traveller • gb
7
2026-09-17 • via Nuitee
R
Rais • couple • gb
8
2026-09-16 • via Nuitee
S
Saidani • solo_traveller • dz
5
2026-09-16 • via Nuitee
P
Pedro • couple • es
9
Pros:

El personal de la noche fantástico, el de la mañana no tan atento

Cons:

Cierra la cocina por la noche pronto. Quizá un poco más tarde mejor

2026-09-15 • via Nuitee
E
EMILY • solo_traveller • gb
10
Pros:

The staff was exceptional

2026-09-15 • via Nuitee
K
Katie • couple • gb
10
Lovely staff, very accommodating and friendly. The room was good and the breakfast was lush, very happy I chose ibis
Pros:

It was in a good location, close to a restaurant that we liked and the location of our evening plans

Cons:

I didn’t see too much parking available on site, we managed to get a space consistently but I was worried that we might not get one when we returned to the hotel.

2026-09-15 • via Nuitee
K
Komalpreet • couple • gb
1
Pros:

No cleaning mate is to shit hair drill no working

2026-09-14 • via Nuitee
O
Oye • couple • gb
6
2026-09-14 • via Nuitee
A
Ashwini Kumar • solo_traveller • in
8
Nice place to stay in Leicester
Pros:

Central location in Leicester city, well-maitained room, and courteous , helpful hotel staff

Cons:

There was no telephone connectivity in the room.

2026-09-14 • via Nuitee
M
Mesut • solo_traveller • gb
7
2026-09-14 • via Nuitee
O
OLAYINKA • solo_traveller • gb
8
Excellent.
Pros:

I like the way we are been attended to by lady called AUDIRIA at reception.

Cons:

The television in the is too small.

2026-09-13 • via Nuitee
P
Peter • couple • gb
8
Pros:

Perfect location and good breakfast

2026-09-13 • via Nuitee
O
Olanrewaju • couple • ng
1
Terrible
Pros:

Nothing

Cons:

Rude staff, car park extortion

2026-09-13 • via Nuitee
V
VICTOR • solo_traveller • gb
8
Cheap and comfortable.
Pros:

Located in a central location 5 minutes walk from the main high street, the hotel was modern and very clean, with very friendly staff. 24 hour parking is available subject to space, and train parking is near as an alternative. Decent breakfast available onsite.

Cons:

Carpet was a little tired due to wear and tear.

2026-09-11 • via Nuitee
T
Tim • solo_traveller • gb
10
2026-09-10 • via Nuitee
T
Tim • solo_traveller • gb
10
Graduation Visit September 2026
Pros:

Staff kindly allowed us to park our car for 24 hours so we were able to attend our son's graduation at the nearby theatre without moving the car.
Rooms have everything you need.
The location is excellent for train and city
Excellent Blackout curtains
Breakfast is great

Cons:

We got there early on arrival to make sure we got a parking space. I know they are limited so maybe that could be an improvement?
But not the criticism on anybody

2026-09-10 • via Nuitee