Mercure Hotel Hagen

Hotels
•
Mercure
8 (3282 reviews)
Wasserloses Tal 4 , Hagen , de
+49 2331 3910

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Breakfast quality
Fitness center
Cons:
Heating issues
Breakfast area crowded
High parking fees

Categories

Cleanliness
7.75
Rooms were reported clean but some guests mentioned issues with heating.
Service
8.25
Friendly and helpful staff; positive interactions were highlighted.
Location
8.25
Convenient location mentioned as optimal for travel.
Room Quality
7.75
Rooms were spacious and comfortable but had heating issues.
Amenities
8.25
Fitness center and self-service drinks were positively mentioned.
Value for Money
7.75
Value perceived as fair despite some high parking fees.
Food and Beverage
7.75
Breakfast was rated positively but issues with breakfast area noted.
Overall Experience
8.25
Overall stay was positive with a few noted concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:37

Property Description

Centrally Located Luxury in Hagen

Modern Comforts: Enjoy a stay at the 4-star Mercure Hotel Hagen with amenities like free Wi-Fi, flat-screen TVs, and hot drink facilities in every room.

Relaxation: Unwind in the sauna after a day of exploring the Ruhr region or visiting nearby attractions like Schloss Hohenlimburg castle.

Fine Dining: Indulge in international cuisine and exquisite wines at the Felsengarten restaurant, or sip a drink at the outdoor terrace or bistro bar.

Book your stay at Mercure Hotel Hagen now for a luxurious and convenient experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 8 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3282 reviews
Cleanliness: 7.75
Service: 8.25
Location: 8.25
Room Quality: 7.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 7.75
Overall Experience: 8.25
A
Andreas • couple • de
7
Ok. Hatte mehr erwartet.
Pros:

Es war sauber. Die Lage ist ruhig. Die Rezeptionistin war sehr freundlich. Das Frühstücksbuffet war an sich sehr umfangreich.

Cons:

Die Mercure Hotels, die wir bisher besucht haben, waren alle etwas in die Jahre gekommen. Ich hatte mich eigentlich für das Hotel entschieden, weil ich ein sehr gutes Frühstücksbuffet erwartet habe. Wir waren kurz nach 8:00 Uhr am Mittwochmorgen im Frühstücksraum. Da war das Buffet schon sehr zerfleddert. Der Bacon schon etwas sehr dunkel. Das Rührei, das frisch kam war trocken. Es gab nur noch Körnerbrötchen bis auf ein Brötchen und noch eine Sorte. Die Servicekraft war nett. Aus anderen Häusern bin ich es aber gewohnt, dass man mal am Tisch oder am Buffet fragt, ob alles in Ordnung ist, oder etwas fehlt.

2026-07-25 • via Nuitee
S
Serhii • solo_traveller • ua
10
2026-07-24 • via Nuitee
T
Thomas.LDT • solo_traveller • de
5
2026-07-24 • via Nuitee
C
Chris • couple • nl
8
Pros:

ontbijt

Cons:

Wifi, op TV geen nederlandse zenders

2026-07-22 • via Nuitee
G
Gudrun • couple • de
8
Wie immer gut ;-)
Pros:

Lage, Frühstücksbuffet

Cons:

Essensgerüche morgens im Bad

2026-07-22 • via Nuitee
P
Pox • solo_traveller • de
7
2026-07-22 • via Nuitee
B
Brigitte • couple • de
7
2026-07-22 • via Nuitee
R
Rebecca • solo_traveller • de
10
Pros:

Einfach alles

2026-07-21 • via Nuitee
M
Marianne • solo_traveller • de
8
2026-07-21 • via Nuitee
C
Ciprian • couple • ro
10
2026-07-21 • via Nuitee
R
Rebecca • solo_traveller • de
10
2026-07-21 • via Nuitee
A
Andrea • couple • de
9
jederzeit gerne wieder
Pros:

Sehr gepflegt, super sauber und extrem freundliches Personal.

2026-07-21 • via Nuitee
C
Ciprian • couple • ro
10
Pros:

Good

Cons:

Nu avea in camere Ac

2026-07-21 • via Nuitee
A
Andrea • couple • de
8
2026-07-20 • via Nuitee
T
Thorsten • couple • de
10
2026-07-20 • via Nuitee
N
Norbert • solo_traveller • de
8
2026-07-20 • via Nuitee
M
Michael • couple • de
9
2026-07-19 • via Nuitee
A
anonym • family_with_children • de
7
Preis- Leistungsverhältnis ist angemessen.
Pros:

Frühstück war sehr gut. Es fehlte glutenfreies Brot . Das Bett war bequem und in Ordnung.

Cons:

Das Zimmer etwas abgewohnt, der Teppichboden müsste erneuert werden und die Duschkabine gerichtet werden. Das Personal war freundlich im Großen und Ganzen. bis auf eine Ausnahme im Frühstücksraum .Es fehlte glutenfreies Brot.
Schlechte Beschilderung aussen für den Haupteingang und im Aussenbereich doch etwas ungepflegt zur Strasse hin.

2026-07-19 • via Nuitee
A
Andre • couple • de
6
2026-07-19 • via Nuitee
J
jonathan • solo_traveller • gb
10
Pros:

The hotel was easy to find, there was ample parking (which was free for motorcycles 😁). The staff were friendly and helpful and the rooms were clean and comfortable.

Cons:

I can't think of anything I didn't like.

2026-07-19 • via Nuitee