Original Sokos Hotel Vaakuna Helsinki

Hotels
Sokos Hotels
8.7 (2931 reviews)
Asema-aukio 2 , Helsinki , fi

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast
Cons:
Outdated bathroom
Cold room

Categories

Cleanliness
7.44
Lack of daily housekeeping and outdated bathroom facilities.
Service
9.41
Reception staff were very welcoming and helpful.
Location
9.95
Brilliant location opposite the train station and close to events.
Room Quality
7.4
Room had thin mattresses and was cold, not as expected.
Amenities
8.43
Ability to leave luggage on-site in a shared room.
Value for Money
8.39
Overall experience aligns with price, but some areas could improve.
Food and Beverage
9.44
Breakfast was excellent with good variety.
Overall Experience
9.11
Enjoyed the stay despite some room and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:11

Property Description

Luxurious Stay in the Heart of Helsinki

Rooftop Terrace and Modern Amenities
Experience the charm of Helsinki at our elegant hotel with a rooftop terrace offering stunning views. Relax in soundproofed rooms with flat-screen TVs, air conditioning, and complimentary WiFi. Unwind in the free sauna after a day of exploring the nearby Esplanadi shopping streets.

Culinary Delights and Spectacular Views
Indulge in a culinary journey at our stylish á la carte restaurant, serving a fusion of Finnish and international cuisine. Sip on after-dinner drinks at the bar while admiring magnificent views of Helsinki’s city centre.

Convenience and Exceptional Service
Benefit from our prime location next to Helsinki Central Station and the Sokos Department Store. Our friendly staff is dedicated to ensuring your stay is memorable, offering tourist information and a range of services. Book now for a truly unforgettable Helsinki experience at Sokos Hotel Vaakuna Helsinki.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HEL

Location

Guest Reviews

8.7
Based on 2931 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.95
Room Quality: 7.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 9.44
Overall Experience: 9.11
W
Wilma couple fi
9
2026-08-29 via Nuitee
A
Amparo extended_group es
6
2026-08-28 via Nuitee
S
Satu couple de
8
2026-08-27 via Nuitee
R
RITSUKO couple jp
2
2026-08-27 via Nuitee
M
Minna couple fi
10
2026-08-26 via Nuitee
N
Nicola couple it
1
2026-08-26 via Nuitee
A
Andrea couple hu
6
Charming hotel but disappointing room experience
Pros:

Charming mid-century hotel in an excellent location. The hotel has a lot of character, and the rooftop view is stunning.

Cons:

I rarely write negative reviews, but this time I feel I have to.

We stayed for two nights for our anniversary and specifically requested a nice view. Unfortunately, we were given a room facing an office building, with no landmark view at all. I’m afraid this may have been because we booked through Booking.com. The room was advertised as having a “city view”, but the photos on both Booking.com and the hotel’s website do not reflect the view we actually got. I’m attaching a photo of the actual view.

We asked reception to change rooms, but they were unable to help us, which was particularly disappointing on our anniversary trip.

There were some other issues: the bathroom smelled unclean and had plumbing problems, with the floor flooding every time we showered. The towels and bath mat were eventually replaced, but the bed was not made and the tea was not replenished.

The room was extremely small, although that would not have bothered us if the balcony had been usable and offered a pleasant view. There was also no power outlet near the table for the kettle, so we had to put it on the floor because the cord was too short.

I contacted the hotel directly with detailed feedback, but unfortunately received no response after three business days.

2026-08-26 via Nuitee
M
Marc couple ch
8
2026-08-26 via Nuitee
D
Dominique family_with_children fr
10
Séjour dans un hôtel exceptionnel
Pros:

L'accueil du personnel.
La chambre est spacieuse, lumineuse et domine la ville.
Le petit déjeuner
La conciergerie gratuite pour les bagages quand nous sommes en déplacement ou le jour du départ

Cons:

Tout était parfait, c'est la grande classe

2026-08-26 via Nuitee
M
Margita solo_traveller se
8
2026-08-26 via Nuitee
J
Jonas solo_traveller de
1
2026-08-25 via Nuitee
E
Esa solo_traveller fi
9
Essi
Pros:

Sijainti loistava, kaikki muukin tuttua korkeaa Vaakunan tasoa.

Cons:

Aamiainen voisi olla monipuolisempi.

2026-08-25 via Nuitee
M
Merel solo_traveller nl
9
2026-08-25 via Nuitee
C
Charlotte solo_traveller se
9
Pros:

Very centrally located hotel, good breakfast

Cons:

It needs a renovation of bathrooms and rooms. The bed was well used so a bit uncomfortable

2026-08-25 via Nuitee
K
Krzysztof_N solo_traveller gb
10
Pros:

Perfect location. Great breakfast. Clean and comfortable.

Cons:

na

2026-08-24 via Nuitee
S
Stakston Langvik solo_traveller no
10
Utrolig kult hotell for de som liker retrostil.
Pros:

Den kule stilen på hotellet. Fantsstisk flott hotell, men litt dyr parkering for bil.

Cons:

Dyr parkering.

2026-08-24 via Nuitee
C
Charlotte couple dk
10
SÅÅÅÅÅÅÅÅ LÆKKERT 🤩
Pros:

Fantastisk værelse med udsigt til hovedbanegården ! Vi følte os virkelig forkælede - både mht værelse og morgenmad

Cons:

Topmadrassen var lidt for blød men det løste vi bare ved at tage den af

2026-08-24 via Nuitee
B
Bianca extended_group it
9
Vista dall’alto della città
Pros:

Camera spaziosa, posizione davanti alla stazione e ottima accoglienza da parte dello staff.

Cons:

Il terzo letto aggiuntivo ricavato da un mobile ad apertura un po’ scomodo perché rimane in parte sotto la struttura stessa del mobile

2026-08-24 via Nuitee
T
Tomi couple se
9
2026-08-23 via Nuitee
E
Eva solo_traveller gb
9
Great location and a cool building
Pros:

Loved the surprise of the sauna. Our room was very comfortable and the location was perfect within easy walking distance of everything.
The breakfast was also great.
We appreciated the vouchers for the shopping centre too.

Cons:

It was a shame that the restaurant was closed during our stay (Sunday night) as we had looked forward to dining there.

The coffee at breakfast was also a disappointment, we had expected more choice and a proper machine as everything else was top-notch

2026-08-23 via Nuitee