THE PLAZA Seoul, Autograph Collection

İlgili personel.

The only thing I would recommend about this hotel is the great location for seeing the sights and central for trains and buses. Despite an odd check-in experience which we attempted at 2 pm (check-in is usually 3 pm) which was not very friendly or informative our stay was uneventful. Apparently you are placed on a check-in queue but they don't update you so you juct have to keep checking at the desk. The bell staff were very helpful throughout our stay with directions and transportation information. It's an odd hotel layout with 2 buildings and underground. The rooms are small, a little outdated and had strange lighting fixtures. When we walked in we thought maybe we were on a risque movie set, so definitely not family friendly. As a Bonvoy Member I think I would stay at one of the other Marriott hotels next time.

الموقع ممتاز

Very convenient location. Problems with cleaning - serious (after „cleaning” bathroom you have to ask for it being re-done). Often times staff do not communicate in English. We had a room with an impressive view of a wall.

top location

Loved that the staff were very hospitable and caring towards me and my mom. Our stay was very enjoyable & it was easy to communicate with the team and reception as well. Loved the location for travelling as well as it’s near Myeongdong/Euljiro/City Hall as well as the interchanges. Convenient to travel about.

We got a good view of the Deoksugong Palace as well and the room had a fireplace too. It was functional as well but since it was summer, we didn’t use it. Would be good for winter I suppose. The bed was super comfortable as well with slightly weighted blanket that gave us such a good rest at night.

Unübertreffliche zentrale Lage!

Very well located high end hotel in the heart of Seoul. Staff was incredibly kind and helpful and went above and beyond to satisfy any of my requests. Particularly appreciated the SPA area and the large and very well equipped gym

Beautiful hotel with a large comfortable room.

I cannot praise this hotel enough. We had an absolutely amazing stay for 4 nights in June 2026. The location is fantastic, close to all sorts of attractions as well as subway entrances. The staff is extremely attentive and strive to make everything about your stay pleasant. We were also very impressed with their accommodations for Marriott Bonvoy members. We will be back to Seoul and will stay here again.

La ubicación, inmejorable con el añadido de la parada del Autobús limusina al aeropuerto en la misma puerta.

Hôtel idéalement situé au cœur de la ville.

We had 2 rooms - each with 2 double beds overlooking the City Hall ‘lawn’. We checked in at the 5th floor member reception and our bags were quickly delivered to the rooms. Our rooms were inexpensive and they were rather tight but were well appointed and there was plenty of storage space and excellent AC. The beds were on the firm side, but bedding was excellent. Bathroom was small but had decent vanity space, a good rain shower and fancy programmable toilet (we’ll miss that when we leave Asia!!)
We had CNN and BBC to watch!
The Lounge on the 5th floor was a real advantage - great breakfast and evening meal/appetizers. The Plaza team was truly the highlight of this stay; Callum particularly was so helpful. He checked us in and then helped me order and take delivery of a ($12) TENS machine (my husband pinched a nerve in his neck 4 days earlier and his left arm was numb/painful). It was delivered to our room the following evening - worked a treat.
Callum helped with everything we needed or asked for and everyone at the hotel was incredibly respectful, polite and kind. We were really blown away by the Korean culture and the vibe in the city.
The Gyeongbokgung Palace is a 20minute walk away and well worth the trip - beautiful complex!
We visited on the day Korea played Mexico in round 1 of the World Cup. There was a huge street watch party which we joined briefly. Mexico won 1-0 in the end, but the crowd was upbeat, respectful and calm even in defeat. Some other nations could take note ….
Shopping is 15mins to the SE of the hotel and there are Starbucks and 7-11 stores on virtually every street corner so you’re never in need!!! You can also connect to many areas via the underground tunnels which can be accessed directly below the hotel.
It was a wonderful 3 day visit and we’d definitely come back again - not least for the incredible and highly consistent customer service.

Location,Staff, cleanless

This is our second stay and we love the location. We love the breakfast. The rooms are perfectly sized.