Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Excellent location next to Brussels/Zaventem airport
Reliable, regular door-to-door airport shuttle / free transfers
Staff generally helpful (arranged taxis, assistance for early departures)
Clean and relatively quiet rooms suitable for short stays
Cons:
Room quality issues: very soft beds, uncomfortable sofa bed, occasional small/unwelcoming rooms
Limited evening meal options and relatively high breakfast/restaurant prices
Occasional service problems (shuttle timing, billing/invoice delays) and isolated bathroom/door faults
Noise from neighbouring rooms reported in a few cases

Categories

Cleanliness
8
Generally reported as clean and quiet by multiple guests, though isolated issues noted (bath/shower door problems reported in one review).
Service
8.5
Staff frequently described as helpful (arranged taxis, efficient shuttle), though a few complaints about unhelpful/unfriendly responses and billing delays appear.
Location
9.5
Consistently praised for proximity to Brussels/Zaventem airport and reliable door-to-door shuttle service; main reason guests choose the hotel.
Room Quality
6.5
Mixed feedback: some comfortable, generous rooms, but multiple complaints about very soft beds, sofa-bed comfort (metal rods), small/unwelcoming rooms and occasional noise from neighbouring rooms.
Amenities
8.5
Airport shuttle and basic amenities (tea/coffee, toiletries) appreciated; occasional negatives such as instant coffee in rooms noted.
Value for Money
7
Several guests felt the hotel was expensive for what was offered (notably breakfast and restaurant pricing); others considered it acceptable for an airport stopover.
Food and Beverage
6.5
Multiple comments about limited evening meal options, buffet-only availability at times and high breakfast/restaurant prices; some guests opted for snacks instead.
Overall Experience
9.5
Overall positive for travellers needing a convenient airport stay — reliable shuttle, helpful staff and quiet rooms dominate impressions, despite some room and F&B shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:12

Property Description

Modern Comfort and Convenience

Located just 2 km from Brussels International Airport, Novotel Brussels Airport offers a convenient 20-minute drive to the city centre. The hotel features a hammam, fitness centre, restaurant, and bar for a well-rounded stay.

Contemporary Rooms and Amenities

The spacious rooms boast a stylish decor and modern amenities including air conditioning, Wi-Fi, and coffee/tea facilities. Relax in the well-equipped bathroom with a shower, bath, and toilet for ultimate comfort.

Dining and Entertainment Options

Indulge in delicious meals at the on-site restaurant or unwind with a drink while watching sports on the large screen at the bar. With 24-hour room service available, guests can enjoy snacks or fine dining at any time.

Experience the perfect blend of comfort and convenience at Novotel Brussels Airport. Book your stay now for a memorable trip.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Guests staying with children are required to inform the hotel of the number of children and their age in the Special Request Box.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8
Based on 6764 reviews
Cleanliness: 8
Service: 8.5
Location: 9.5
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 9.5
M
Maryna • family_with_children • ua
8
2026-10-31 • via Nuitee
V
Valerie • couple • de
8
2026-10-31 • via Nuitee
H
Hélène • couple • fr
8
2026-10-31 • via Nuitee
C
Christophe • family_with_children • lu
5
Close to airport. That’s about it.
Pros:

Good location.

Cons:

Bed ultra soft. The sofa bed had metal rods that could be felt strongly. Dated facilities.

2026-10-31 • via Nuitee
L
Laurent HAYEZ • couple • fr
9
2026-10-31 • via Nuitee
C
Cindy • family_with_children • be
8
2026-10-30 • via Nuitee
G
GIOVANNA • couple • it
8
Pros:

Comodo per andare in aeroporto. Disponibile navetta dell'hotel

2026-10-30 • via Nuitee
I
Isabelle • solo_traveller • ca
7
2026-10-29 • via Nuitee
A
audrey • couple • fr
10
très bien
Pros:

propre, très calme, juste à côté de l'aéroport avec la navette qui passe régulièrement.

Cons:

Prix du petit déjeuner dissuasif

2026-10-29 • via Nuitee
J
Jørgen Nyberg • solo_traveller • dk
9
2026-10-28 • via Nuitee
L
Laura • couple • ie
9
2026-10-28 • via Nuitee
M
MICKAEL • family_with_children • fr
8
2026-10-28 • via Nuitee
J
Jozef DB • couple • be
10
Aangenaam verblijf, voorbereiding voor vroege vlucht. Voor herhaling vatbaar!
Pros:

Vlot te bereiken vanaf luchthaven met shuttle. Voor vroege vertrek (3h30) naar luchthaven werd een taxi (€20) geregeld door de receptionist. Mooie accommodatie net buiten luchthaven terrein.

2026-10-28 • via Nuitee
R
Ryckebosch • couple • be
8
2026-10-27 • via Nuitee
R
RobinVL • couple • be
9
Convenient for a quick rest
Pros:

Convenient and easy shuttle to and from the airport. It was great for the night we had to spend there.
Clean room, not too noisy despite the proximity with the airport

Cons:

Nothing about the room.
We may have been unlucky (or lucky?) to stay the night when the restaurant had a buffet. We were not hungry to take a buffet, no other options were available, so we just had some snacks from the reception.

2026-10-26 • via Nuitee
J
Janet • solo_traveller • gb
8
Attended a conference at hotel. Stayed two nights. Room comfortable (although bed not very solid!).
Pros:

Convenient to airport
Staff very helpful

Cons:

Evening meal choices limited if staying more than one night

2026-10-26 • via Nuitee
M
Monica • couple • de
8
Einfach und praktisch
Pros:

War passend

Cons:

Etwas langweilig

2026-10-25 • via Nuitee
N
Naluma • couple • ug
8
2026-10-25 • via Nuitee
M
marnick • extended_group • be
9
2026-10-24 • via Nuitee
C
Carine • solo_traveller • be
9
Top
Pros:

La proximité de l aéroport

Cons:

Rien

2026-10-23 • via Nuitee