New Ambassador Hotel

Hotels
•
Rainbow Tourism Group
7.6 (52 reviews)
88 Kwame Nkrumah Ave, Harare , Harare , ZW
263-24-2708121

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Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Elevator
Free airport transportation
Conference space
See all facilities

Review Highlights

Pros:
Exceptional quality
No complaints

Categories

Cleanliness
7.65
Standard quality for this hotel tier.
Service
8.15
Standard quality for this hotel tier.
Location
8.15
Standard quality for this hotel tier.
Room Quality
7.65
Standard quality for this hotel tier.
Amenities
7.65
Standard quality for this hotel tier.
Value for Money
7.15
Standard quality for this hotel tier.
Food and Beverage
7.15
Standard quality for this hotel tier.
Overall Experience
7.25
Overall experience was exceptional.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:35

Property Description

Experience the charm of Harare at the New Ambassador Hotel, where comfort meets convenience.

Unbeatable Amenities
Stay connected with complimentary wireless internet throughout the hotel, and take advantage of our concierge services for all your travel needs. Enjoy a delightful meal at our on-site restaurant or relax with in-room dining at your convenience.

Ultimate Relaxation
Our 72 elegantly designed guestrooms feature private balconies, minibars, and satellite TV for your entertainment. Unwind in deep soaking bathtubs while enjoying complimentary toiletries in each private bathroom.

Perfect for Business and Leisure
With versatile conference space and a fully-equipped business center, our hotel is ideal for corporate travelers. Additionally, we offer a 24-hour front desk and an airport shuttle service to simplify your stay.

Book your getaway now to experience the best of Harare!

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HRE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 52 reviews
Cleanliness: 7.65
Service: 8.15
Location: 8.15
Room Quality: 7.65
Amenities: 7.65
Value for Money: 7.15
Food and Beverage: 7.15
Overall Experience: 7.25
C
Chisa • solo_traveller • au
10
2026-06-18 • via Nuitee
L
Langton • solo_traveller • zw
10
Pros:

Friendly staff, excellent environment

2026-06-16 • via Nuitee
P
prosperchinaa43 • NONE
10
Mr Prosper Chinaa
Pros:

We are pleased with the Hotel service keep the standard Up and I will advise my friends and colleagues to visit this place

2026-06-12 • via Tripadvisor
T
Taruvinga • solo_traveller • zw
5
2026-06-09 • via Nuitee
T
Taruvinga • solo_traveller • zw
5
2026-06-09 • via Nuitee
T
Tinashe • solo_traveller • pt
10
2026-06-06 • via Nuitee
R
Roberto • solo_traveller • be
10
Pros:

De mensen en het was apparently n netjes

Cons:

De netheid

2026-06-06 • via Nuitee
M
mwash1970 • NONE
10
HAPPY CUSTOMER
Pros:

Wonderful centrally located hotel with top class staff throughout. I will recommend this hotel without the slightest of hesitation.

2026-06-05 • via Tripadvisor
K
Kurai • solo_traveller • zw
2
It was cold and no hot water
Pros:

The location

Cons:

They had no hot water, I tried telling them but they said they would tell maintenance but nothing changed, no difference.

2026-06-05 • via Nuitee
B
benjamin • couple • us
6
Good stay
Pros:

Staff was very pleasant

Cons:

Dirty trays of food remained uncollected outside doors for more than 24 hrs. Air conditioner was not working despite being promised that repairs would be carried out during the day.

2026-05-31 • via Nuitee
B
Belinda • solo_traveller • be
8
Excellent location
Pros:

Great location in the center of Harare, friendly and helpful staff. Close to the shopping malls and plenty of restaurants around.
Spacious room with good WiFi, coffee maker, bottle water, television and daily cleaning. Bathroom is quite small but it has good hot shower and toiletries

Cons:

No shower curtain, if taking a shower water all over the bathroom floor. No fridge in the room.

No remote control for airconditioning. Broken toilet lid, wardrobe door can’t closed. Expensive breakfast 28 dollars for a buffet and 7 for continental

2026-05-31 • via Nuitee
T
Takudzwa • couple • zw
10
2026-05-31 • via Nuitee
S
Sekai • solo_traveller • zw
6
Pros:

They moved us to a better room when we complained about the insufficient facilities in our booked room

Cons:

Our first room did not have toilet paper and some facilities that should have been in the room. The check-in desk staff could do with being more friendly.

2026-05-28 • via Nuitee
Z
zhou • solo_traveller • gb
10
Pros:

Everything

Cons:

Nothing

2026-05-22 • via Nuitee
A
Administrator • solo_traveller • za
8
Pros:

The staff is so friendly and always willing to help. They have excellent people skills and resolve any concerns efficiently and effectively. Will definitely come back again.

2026-05-20 • via Nuitee
K
kazingizi • solo_traveller • zw
8
I ejoyed my stay
Pros:

Everything

Cons:

My room did not have a fridge

2026-05-19 • via Nuitee
P
Panashe • couple • zw
7
2026-05-19 • via Nuitee
L
Lizzie • family_with_children • zw
5
It was ok, for a hotel it should really improve
Pros:

The location, its central

Cons:

When I checked in at 5pm my room was in the process of being cleaned, as they didn’t see my reservation and the aircon remote wasn’t working, the last I was there the aircon remote wasn’t working I had to call reception for assistance ; the staff by the reception are not hotel material, it’s like they were forced to be at work, they were not hospitable at all

2026-05-17 • via Nuitee
L
lord KK • solo_traveller • gb
1
Pros:

Nothing

Cons:

No hot water, list not working, noise

2026-05-14 • via Nuitee
A
albertmacheva • NONE
6
They can do better !
Pros:

Cold shower and Elevator malfunction because of no backup after electrical failure.
Restaurant staff waiting period unacceptable. We waited for more than 2 hours sitting in the restaurant for food with international visitors before we were served.
TV channels can be better too.

2026-05-13 • via Tripadvisor