Mercure Annecy Centre

Hotels
•
Mercure
8 (365 reviews)
26 Rue Vaugelas , Annecy , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good breakfast
Great location
Friendly staff
Cons:
Room cleanliness issues
Small room size

Categories

Cleanliness
6.14
Cleanliness is an issue within the hotel, reported as inadequate by guests.
Service
8.61
Generally good service, although some guests found the staff cold and unhelpful.
Location
8.65
Well-located for exploring the area, guests praised the location highly.
Room Quality
7.6
Some rooms are small and not as advertised, but comfortable beds were appreciated.
Amenities
8.13
Free minibar and thoughtful provisions like water dispensers noted positively.
Value for Money
8.09
Overall value perceived as fair given the location and amenities.
Food and Beverage
8.64
Breakfasts were reported as good and tasty, contributing to positive reviews.
Overall Experience
8.11
Guests had varied experiences but generally enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:31

Property Description

Luxurious Accommodation in the Heart of Annecy

Comfortable Rooms with Modern Amenities: Enjoy air-conditioned rooms with a courtesy tray, flat-screen TV, and free WiFi.

Delicious Breakfast Options: Start your day with a buffet breakfast in the breakfast room or opt for a continental breakfast in your room. Need to rush? Grab an express breakfast!

Convenient Location and Parking: Just steps away from the lake, old city, and the TGV train station. With Geneva International Airport nearby and public parking close by, your stay at Mercure Annecy Centre is both comfortable and convenient. Ready to experience the charm of Annecy? Book your stay now!

Important information:

The hotel has a partnership with a public car park. It is accessible with height restrictions (6.2 feet / approximately 6.2 feet). It is free between 19:00 and 08:00 and at extra charge during the day.

Please note that children under 12 years old can enjoy breakfast for free.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 365 reviews
Cleanliness: 6.14
Service: 8.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.64
Overall Experience: 8.11
D
Dina • couple • eg
10
Pros:

Very central

Cons:

The rooms wasnt cleaned properly

2026-05-14 • via Nuitee
S
Scholl • solo_traveller • ch
8
Pros:

Alles

Cons:

Nichts

2026-05-13 • via Nuitee
F
francesco • couple • it
9
2026-05-11 • via Nuitee
D
Dalipi • solo_traveller • ch
9
Parfait pour un week-end
Pros:

L’accueil était très bien, le personnel très sympathique et disponible.

2026-05-11 • via Nuitee
G
grandjacquet • solo_traveller • fr
5
déception
Pros:

déception

Cons:

déception

2026-05-11 • via Nuitee
T
Thuy Tien Julie • couple • fr
10
Pros:

L’hôtel est propre et très bien situé, à proximité de la gare. Le personnel est particulièrement gentil et accueillant. Des fontaines d’eau sont mises à disposition, ce qui est très appréciable. Nous avons également eu la chance d’être surclassés. Tout était réuni pour passer un excellent séjour.

2026-05-10 • via Nuitee
A
Anne-Marie • solo_traveller • gb
8
2026-05-06 • via Nuitee
P
patricia • couple • fr
8
2026-05-04 • via Nuitee
J
Julian • solo_traveller • fr
7
Pros:

L’emplacement de l’hôtel

Cons:

L’hôtel est très bien placé, mais n’a pas l’air d’un 4 étoiles, plutôt d’un 3 étoiles. Les équipements de la chambre sont un peu usés, notamment la chaise et la table.

2026-05-04 • via Nuitee
M
Melike Mısra • solo_traveller • tr
9
Pros:

Konumu ideal, kahvalti lezzetli, personel cana yakin

Cons:

Tesis biraz eski

2026-05-04 • via Nuitee
G
Gianfranco • solo_traveller • it
6
Pros:

La posizione

Cons:

Il prezzo in po' caro per il tipo di struttura,
In confronto con altro Mercure di Parigi

2026-05-02 • via Nuitee
U
Urs • couple • ch
1
Schlecht!!! Niemals mehr Mercute
Pros:

Der Essraum war sehr klein so dass die Leute mit dem Teller nicht oder erschwert zum Tisch kamen.

Cons:

Das Zimmer wurde Mittwoch nicht gereinigt inkl Bad/WC!! Trotz Reklamation! Das Parking mussten wir bezahlen trotz Versprechen bei der Buchung! Der Zimmerpreis mit Euro 214 ist eindeutig zu hoch! Vi

2026-05-01 • via Nuitee
S
Sabrina • couple • it
8
Essenziale
Pros:

La posizione

Cons:

Troppo minimalista

2026-04-28 • via Nuitee
J
JOELLE • solo_traveller • fr
8
2026-04-27 • via Nuitee
V
viviana chiara • couple • it
9
2026-04-19 • via Nuitee
M
Maja • couple • ch
8
Lage&Personal super, sauberkeit&Ruhe mässig
Pros:

Frühstück sehr reichhaltig und fein

Cons:

Zimmer teilweise lärmig und nicht ganz sauber.

Teppiche in einem Hotel( wo Hubde erlaubt sind) finde ich arg.

2026-04-19 • via Nuitee
A
Alexandra • family_with_children • fr
8
Agréable séjour à Annecy.
Pros:

La bienveillance du personnel. Le petit-déjeuner était bon.
L’emplacement de l’hôtel.

Cons:

Les taches sur la moquette du couloir à l’étage et l’escalier pas nettoyé.
Pas de produits de toilette dans la chambre.

2026-04-12 • via Nuitee
L
Loïc • couple • fr
10
2026-04-12 • via Nuitee
M
Marion • solo_traveller • fr
7
Pros:

Emplacement

Cons:

Hall petit / pas autres espaces que la chambre

2026-04-03 • via Nuitee
Y
Yunus Emre • solo_traveller • tr
10
2026-04-03 • via Nuitee