Holiday Inn London Sutton by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8 (3242 reviews)
Gibson Road , Sutton , gb
+44 371 942 9113

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Outdated amenities
Inconsistent breakfast pricing

Categories

Cleanliness
7.33
Several reviews mentioned cleanliness issues.
Service
8.8
Staff very helpful and friendly across multiple reviews.
Location
8.34
Great location near transportation and safe area.
Room Quality
7.79
Rooms were generally described as comfortable and spacious.
Amenities
7.82
Good facilities available, but some felt outdated.
Value for Money
8.28
Good value mentioned particularly in relation to pricing.
Food and Beverage
7.83
Breakfast was appreciated, though some inconsistencies reported.
Overall Experience
7.8
Overall positive experience reported with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:05

Property Description

Luxurious Leisure Facilities

Guests at Holiday Inn London Sutton enjoy complimentary access to the Spirit Health Club, featuring an indoor heated swimming pool, hot tub, sauna, and steam room. Perfect for unwinding after a busy day of exploring.

Modern Accommodations

Experience comfort in contemporary rooms with en suite facilities and Freeview TV, ensuring a relaxing stay for every guest.

Dining Excellence

Indulge in modern British cuisine at the Junction Restaurant, or savor a drink in the bar and lounge while catching up on the latest in satellite TV entertainment.

Experience the perfect blend of comfort and convenience at Holiday Inn London Sutton. Book your stay now to enjoy these fantastic amenities and more.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 15 per day.

Location

Guest Reviews

8
Based on 3242 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.34
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
S
Sullivan • couple • gb
10
2026-07-25 • via Nuitee
M
Michelle • couple • gb
7
2026-07-24 • via Nuitee
S
Saphena • solo_traveller • gb
10
2026-07-23 • via Nuitee
I
Inna • solo_traveller • gb
6
Pros:

Size of the room, swimming pool

Cons:

Quite shubby.... carpets were so dusty. I had to move a piece of furniture to withdraw an item, which fall... and I discovered a pile of dust and rubbish fallen there before

2026-07-22 • via Nuitee
P
Paige • solo_traveller • ie
7
2026-07-21 • via Nuitee
P
Paul • family_with_children • nl
10
Fantastisch om van hieruit London te ontdekken
Pros:

Ontbijt, bar en zwembad

Cons:

Alles perfect

2026-07-21 • via Nuitee
A
Agnieszka • family_with_children • pl
9
2026-07-20 • via Nuitee
J
Julie • solo_traveller • gb
10
Pros:

Very Clean. Friendly staff.

Cons:

Aircon not working properly. No instructions in room.

2026-07-20 • via Nuitee
C
Colin • family_with_children • gb
9
Good hotel for shott stay
Pros:

Staff nd service was great

Cons:

The lack of respect from other guests staying at hotel

2026-07-20 • via Nuitee
A
Asif • couple • gb
9
2026-07-20 • via Nuitee
V
Vdjskeleposh • family_with_children • fr
10
fantastic
Pros:

everything went well with the hotel

Cons:

nothing

2026-07-20 • via Nuitee
A
Alison • couple • gb
8
2026-07-19 • via Nuitee
M
Megan • family_with_children • gb
8
Pros:

The staff were really helpful both during the stay and after when our child lost their favourite toy

2026-07-19 • via Nuitee
L
Leyla • solo_traveller • gb
7
2026-07-19 • via Nuitee
L
Liza • couple • gb
10
2026-07-18 • via Nuitee
C
Claudia • family_with_children • at
3
Leider enttäuschend für das Geld
Pros:

Restaurant und Lobby Ok

Cons:

Zimmer alt, Wellness alt, Geld nicht wert.

2026-07-17 • via Nuitee
A
Andreia • couple • gb
10
2026-07-17 • via Nuitee
P
Philipp • solo_traveller • de
9
2026-07-17 • via Nuitee
S
Sujan • solo_traveller • gb
10
2026-07-15 • via Nuitee
B
Bogdan • solo_traveller • ro
5
Not 4 stars hotel
Pros:

Staff members very polite

Cons:

The rooms are not 4 stars hotel.
2 stars max

2026-07-15 • via Nuitee