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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Laundry
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Fishing
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Express check-in/check-out
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Wheelchair accessible
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Allergy-free room
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Snack bar
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Water sport facilities on site
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Toilet with grab rails
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Higher level toilet
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Explore the Berkshires
Located in the foothills of the Berkshire Mountains, The Black Swan Lee - Lenox offers easy access to top attractions like Tanglewood Music Festival and Norman Rockwell Museum. Enjoy outdoor activities at Laurel Lake and nearby golf courses and ski slopes.
Dine and Unwind
Indulge in a meal or cocktail at the Bombay Bar & Grill while admiring the sunset over the lake. After a day of exploring the Berkshires, relax and recharge at this serene location.
Modern Amenities
Experience comfort in spacious non-smoking rooms equipped with modern amenities like refrigerators, Keurig coffee makers, and whirlpool bathtubs. Stay connected with free Wi-Fi and enjoy the convenience of free local calls during your stay.
Book your stay at The Black Swan Lee - Lenox, Ascend Hotel Collection for a memorable Berkshires getaway.
You must show a valid photo ID and credit card upon check-in.
We are only Dog-Friendly, no other pets are allowed. We allow up to 2 dogs, maximum of 55 pounds each. There is a 1 time $50 cleaning fee that will be charged at check in. Please contact us if you have any more questions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
We loved the room with a balcony facing the lake. What a view! The staff were friendly and efficient and welcomed our dog with no fuss. There was an area to walk the dog. The location is just outside of town and easily accessible to both West Stockbridge and Lenox. In addition, the restaurant, Mint, is on the premise and has very good food. If you want spicy Indian food, you need to ask for it when placing your order.
Sweet location on the lake and close to town. Pleasant staff.
Our bathroom door did not stay completely open, so we bumped into an occasionally. No big deal.
Good location off 90 in western Mass where we needed to stay for an overnight
A bit run down, a bit noisy (room not well sound proofed)
Great location. Very clean. The staff was friendly and accommodating.
La ubicación y el tamaño de la habitación
El desayuno era muy flojo
Quiet location off a major route and solid value for two nights. 24/7 coffee was a bonus. Being able to rent a boat waz a nice thing, though the weather didn't cooperate on our free day. Restaurant was superb!
Breakfast was only okay.
The staff were all wonderful, very accommodating and responsive. The on-site restaurant was delicious. The magic pancake machine in the breakfast area was quite a treat.
The facilities are in decent shape, showing some signs of wear, but clean. There didn't seem to be an elevator, so stairs were the choice, but accessibility didn't seem to be an issue for anyone as I noted ramps and very little difficulty in getting around.
Beautiful facility that is a bit run down. Breakfast was not good. Free cappuccino machine was great! Bed was ok ... Location was great and beautiful.
Location and attached Indian restaurant
Nothing
coffee
could not get toaster to toast.
Beautiful location, clean rooms and excellent restaurant!
No elevator and kind of pricey.
Excellent breakfast
Room was comfortable. View was spectacular.
No issues at all.
It was 5 minutes away from Tanglewood- our destination. We had requested a room facing the lake and had a lovely balcony with a view of the water. Truly lovely to sit outside. We rented a kayak on site - a great convenience. The staff was friendly. And the breakfast varied and enjoyable. Unlimited coffee. We were very pleased and hope to return.
Nothing
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