Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good central location
Friendly staff
Cons:
Cleanliness issues
Poor communication during emergencies

Categories

Cleanliness
5.61
Mixed reviews; sheets felt dirty after multiple days.
Service
8.58
Staff were generally helpful, but there were issues with room readiness.
Location
9.12
Nice central location with easy access to trams and walking distance to amenities.
Room Quality
6.57
Rooms were neat and clean but dated; some issues reported with bedding.
Amenities
6.6
Pool amenities lacked staff presence; overall underwhelming experience.
Value for Money
7.06
Not much value perceived considering the overall quality and service.
Food and Beverage
7.61
Breakfast was decent but the coffee and service were noted as lacking.
Overall Experience
8.08
Overall experience was mixed; location is great but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:33

Property Description

Renovated Indoor Swimming Pool, Hot Tub, and Sauna
Novotel Canberra boasts a newly renovated indoor swimming pool, a luxurious hot tub, and a relaxing sauna for guests to enjoy during their stay. Whether you want to take a refreshing dip, unwind in the bubbling hot tub, or detox in the soothing sauna, our hotel has you covered.

Convenient Central Location
Situated on the picturesque Northbourne Avenue, Novotel Hotel Canberra offers easy access to the heart of the city. Within a short 10-minute drive, guests can explore Canberra's top attractions, including the Canberra Museum, National Gallery of Australia, and the High Court of Australia. Our prime location ensures that you can make the most of your visit to the vibrant city.

Fitness Centre and Cozy Bar
Stay active during your stay at Novotel Canberra by utilizing our well-equipped fitness centre. After a workout session, head to the cozy bar for a relaxing evening drink with friends. Whether you prefer a cocktail or a mocktail, our bar provides the perfect ambiance to unwind after a day of exploration.

Experience the perfect blend of comfort and convenience at Novotel Canberra. Book your stay now to indulge in our premium amenities and exceptional service.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Novotel Canberra offers limited undercover, self-car parking for in-house guests only at $35 per car per day. Due to the limited spaces available, unfortunately parking cannot be reserved or guaranteed. To make your arrival and departure at the hotel easier, there is a drop off area in front of the hotel, where guests can unload luggage with the assistance of luggage trolleys. Alternatively, off-site public parking areas are located close by.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Location

Guest Reviews

7.4
Based on 4408 reviews
Cleanliness: 5.61
Service: 8.58
Location: 9.12
Room Quality: 6.57
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 8.08
A
Allie • family_with_children • au
3
Regretful
Pros:

Nothing!

Cons:

Everything! Dirty and old.

2026-10-17 • via Nuitee
T
Todd • solo_traveller • au
8
2026-10-16 • via Nuitee
S
Saroj • extended_group • au
5
Pros:

Location and beakfast is nice

Cons:

Room smelly,
should-have facility more facility tv tooth brush tooth paste and also slippers

2026-10-16 • via Nuitee
B
Brian • solo_traveller • au
9
Its a Novotel. You know what to expect
Pros:

Central location

Cons:

Check in parking is limited

2026-10-16 • via Nuitee
M
Madison • extended_group • au
9
2026-10-15 • via Nuitee
B
Bernadette • couple • au
5
Bed and serves was good and great location
Pros:

Location

Cons:

Not enough aminities in the room

2026-10-14 • via Nuitee
J
Jordi • solo_traveller • au
6
Overall, these issues detracted from the comfort and quality of my stay, particularly the shower temperature fluctuation
Pros:

Location was great and friendly staff.

Cons:

The room appeared outdated. The pillows on the bed were flat and provided very little support, particularly the flimsy pillows underneath.

There also appeared to be water damage to the ceiling near the shower, which raised concerns about the condition and maintenance of the room.

The shower was problematic, as the water would randomly stop flowing for a few seconds before turning back on at a scalding hot temperature.

Additionally, the balcony door had been left unlocked following housekeeping. This was concerning due to the limited separation between my balcony and the neighbouring room. The divider was a small metal partition with a significant gap underneath, which would have made it easy for someone to squeeze through from the adjacent balcony. This raised legitimate concerns regarding safety and security.

2026-10-14 • via Nuitee
C
Cooke • solo_traveller • au
4
Pros:

Location was good.

Cons:

The entire hotel is very tired. Carpets thin and worn, bathroom fittings old and dated, room looked old.

2026-10-13 • via Nuitee
C
christopher • solo_traveller • au
2
Disappointed
Pros:

Location is great

Cons:

We stayed Saturday and Sunday.
Saturday night about 11pm very loud music started and went till after 3am. It was extremely loud and woke all four of us up wife and two kids.
I went down stairs the next day to move rooms on to the western side of the motel and the staff said no that only happens Friday and Saturday nights….

2026-10-12 • via Nuitee
H
Huckle • couple • au
10
2026-10-12 • via Nuitee
J
John • solo_traveller • au
8
Pros:

:-)

2026-10-12 • via Nuitee
A
Alexandre • solo_traveller • jp
9
nice hotel and will go there again if I visit Canberra
Pros:

Location is great, same building as the bus coming from Sydney. I arrived early and could leave my bag at the reception and go for a walk.
Room is clean and bed comfortable.

2026-10-12 • via Nuitee
M
Matthew • couple • au
5
2026-10-10 • via Nuitee
R
Ricafuente • solo_traveller • au
8
Pros:

Room was clean

Cons:

Location - road works during our stay made it hard to navigate.

2026-10-10 • via Nuitee
M
Margaret • couple • au
7
Comfortable stay well located to centre of Canberra and coach connections
Pros:

Pool is long enough for lap swimming but also set up both indoor and outdoor furniture for relaxing
Large rooms
Handy to Jolimont Centre for coach connections

Cons:

A bit tired looking

2026-10-10 • via Nuitee
K
Khan • solo_traveller • au
8
2026-10-10 • via Nuitee
S
Stephen • solo_traveller • au
7
Cons:

Sauna not working and spa was freezing cold

2026-10-09 • via Nuitee
D
David • solo_traveller • au
9
Pros:

Great location

2026-10-09 • via Nuitee
G
Germinal Gil • solo_traveller • au
7
2026-10-09 • via Nuitee
A
Ashley • family_with_children • au
1
2026-10-09 • via Nuitee