Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good central location
Friendly staff
Cons:
Cleanliness issues
Poor communication during emergencies

Categories

Cleanliness
5.61
Mixed reviews; sheets felt dirty after multiple days.
Service
8.58
Staff were generally helpful, but there were issues with room readiness.
Location
9.12
Nice central location with easy access to trams and walking distance to amenities.
Room Quality
6.57
Rooms were neat and clean but dated; some issues reported with bedding.
Amenities
6.6
Pool amenities lacked staff presence; overall underwhelming experience.
Value for Money
7.06
Not much value perceived considering the overall quality and service.
Food and Beverage
7.61
Breakfast was decent but the coffee and service were noted as lacking.
Overall Experience
8.08
Overall experience was mixed; location is great but many issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:33

Property Description

Renovated Indoor Swimming Pool, Hot Tub, and Sauna
Novotel Canberra boasts a newly renovated indoor swimming pool, a luxurious hot tub, and a relaxing sauna for guests to enjoy during their stay. Whether you want to take a refreshing dip, unwind in the bubbling hot tub, or detox in the soothing sauna, our hotel has you covered.

Convenient Central Location
Situated on the picturesque Northbourne Avenue, Novotel Hotel Canberra offers easy access to the heart of the city. Within a short 10-minute drive, guests can explore Canberra's top attractions, including the Canberra Museum, National Gallery of Australia, and the High Court of Australia. Our prime location ensures that you can make the most of your visit to the vibrant city.

Fitness Centre and Cozy Bar
Stay active during your stay at Novotel Canberra by utilizing our well-equipped fitness centre. After a workout session, head to the cozy bar for a relaxing evening drink with friends. Whether you prefer a cocktail or a mocktail, our bar provides the perfect ambiance to unwind after a day of exploration.

Experience the perfect blend of comfort and convenience at Novotel Canberra. Book your stay now to indulge in our premium amenities and exceptional service.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Novotel Canberra offers limited undercover, self-car parking for in-house guests only at $35 per car per day. Due to the limited spaces available, unfortunately parking cannot be reserved or guaranteed. To make your arrival and departure at the hotel easier, there is a drop off area in front of the hotel, where guests can unload luggage with the assistance of luggage trolleys. Alternatively, off-site public parking areas are located close by.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Location

Guest Reviews

7.4
Based on 4408 reviews
Cleanliness: 5.61
Service: 8.58
Location: 9.12
Room Quality: 6.57
Amenities: 6.6
Value for Money: 7.06
Food and Beverage: 7.61
Overall Experience: 8.08
M
Malouf • solo_traveller • au
6
Pros:

Location and upgrade

Cons:

Very noisy air-conditioning

2026-10-31 • via Nuitee
R
Rebecca • solo_traveller • au
10
2026-10-31 • via Nuitee
L
Louise • family_with_children • au
8
2026-10-31 • via Nuitee
A
Anders • extended_group • se
4
Inte bra
Pros:

Läget var bra

Cons:

Frukosten var ett stort kaos och badrummen med dusch draperi och vatten över hela golvet efter en dusch. Små sängar.

2026-10-31 • via Nuitee
S
Sharyn • couple • au
8
2026-10-30 • via Nuitee
T
Tri, • solo_traveller • vn
10
2026-10-30 • via Nuitee
E
Elizabeth • solo_traveller • au
8
Stay was good overall
Pros:

Staff were respectful , property was clean, location was excellent

Cons:

There was a small warning poster in the bathroom mirror edge asking people to close the door while showering so as not to trigger the fire alarm with steam or face a 1500$ fine If alarm goes off!, Such a small hidden poster for such a big fine! It should be in big print by the bathroom door. I only saw it like day 2..
The swimming pool was lovely but we could only enjoy one day as there was too much chlorine that triggered lots of dryness and pain in the eyes, we went to seek help in the pharmacy in the block and they said a few people have had those problems from that pool, we did let management know

2026-10-29 • via Nuitee
V
vanessa • family_with_children • au
4
2026-10-28 • via Nuitee
R
Ross • family_with_children • au
6
2026-10-28 • via Nuitee
A
Arnna • couple • au
8
Pros:

Clean. The staff were very helpful

2026-10-28 • via Nuitee
S
Sirirat • solo_traveller • th
10
2026-10-27 • via Nuitee
J
julie • family_with_children • au
10
Pros:

location comfort cleanliness restaurant on sites
friendly staff

2026-10-27 • via Nuitee
M
Mele • family_with_children • au
8
2026-10-26 • via Nuitee
S
Sarah • family_with_children • au
8
Highly recommend this hotel for the price.
Pros:

The room was great, clean , comfy beds. Easy location next to the light rail.

Cons:

We were in a room very close to the pool which was great for my son, but that downside was there was quite a lot of noise in the corridor and chlorine smell - but it didnt go inside the room.

2026-10-25 • via Nuitee
L
Leila • family_with_children • au
4
Better to have stayed at home. Thus was just a staycation.
Pros:

Pool

Cons:

Advertised as having a sauna, which was incorrect.
Wait time at concierge was understaffed.
Phone calls from room to concierge were but answered.
No streaming services in the room.
Restaurant meals were far too expensive. Area had multiple restaurants bars and pubs to eat at.

2026-10-24 • via Nuitee
V
Veronica • family_with_children • au
7
2026-10-23 • via Nuitee
O
Omii • family_with_children • au
7
Cons:

Slippers wasn't included

2026-10-22 • via Nuitee
M
Martin • family_with_children • au
9
Pros:

Great stay at Novotel. Rooms were clean and comfortable. Pool was brilliant,excellent breakfast.

2026-10-21 • via Nuitee
K
Kaye • solo_traveller • au
10
The weather was lovely, could not have asked for more
Pros:

Breakfast was good ,location good when your just walking to see the city.nothing , I enjoyed my stay

Cons:

Nothing I w enjoyed my stay, I came to see floriade, and other gardens..I did these on a tour which was great .the westher was lovely

2026-10-21 • via Nuitee
Z
Zatschler • couple • au
7
Convenient location at a good price.
Pros:

The location was great, central to everything. We arrived and left by coach so it was super-convenient. Also close to the bus and light rail interchange which made travel around the various parts of Canberra easy.

I also enjoyed using the pool. A nice place to relax and do a bit of exercise before going back to our room.

The bed was large and comfortable.

Cons:

The seating was very uncomfortable. The two-seater lounge had one end that you just sunk into as if it had no padding at all. The chair with footstool wasn't particularly comfortable either. We usually sat on the bed, especially in the evenings to watch tv.

2026-10-18 • via Nuitee