Share this hotel
Facilities
Property facilities
-
Fitness facilities (surcharge)
-
Non-smoking rooms
-
Air conditioning
-
Terrace
-
Lift / Elevator
-
Luggage storage
-
Safety deposit box
-
Fax/photocopying
-
Tour desk
-
Currency exchange
-
Non-smoking throughout
-
Shuttle service (additional charge)
-
Concierge service
-
Staff adhere to local safety protocols
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Guest room sealed after cleaning
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
Process in place to check health of guests
-
Screens / Barriers between staff and guests for safety
-
Security alarm
-
Key card access
-
Television in common areas
-
Front desk (limited hours)
-
Free wired internet
-
Airport transportation - pickup (surcharge)
-
Airport transportation - drop-off (surcharge)
-
Fitness facilities (surcharge)
-
Internet access
-
Housekeeping on request
-
Accessible shuttle
-
No accessible shuttle
-
Accessible train station shuttle
-
No accessible train station shuttle
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Conveniently Located in Santo Domingo Novus Plaza Hodelpa offers air-conditioned rooms, a fitness centre, free WiFi, and a terrace. Guests can enjoy the convenience of a tour desk, luggage storage, and a 24-hour front desk.
Comfortable Rooms and Amenities Each room is equipped with a desk, flat-screen TV, private bathroom with free toiletries, and a safety deposit box for valuables.
Explore Nearby Attractions Situated near Montesinos, Punta Torrecillas Beach, and Puerto Santo Domingo, guests can easily visit popular points of interest. With La Isabela International Airport just 19 km away, the hotel also provides a paid airport shuttle service for a hassle-free stay.
Book your stay at Novus Plaza Hodelpa for a memorable experience in Santo Domingo!
Valid IDs at check-in only: Passports or Dominican ID cards.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
-
Parking
No parking available.
-
Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Internet
WiFi is available in public areas and is free of charge.
-
Pets
Pets are not allowed.
Location
Guest Reviews
La gentiezza del personale.
Adottano un cambio non ufficiale e sfavorevole al momento del pagamento della camera rispetto al prezzo stabilito in valuta estera al momento della prenotazione. La colazione era minimale e del tutto insoddisfacente. La camera aveva finestra non apribile.
Customer service was excellent, (special thanks to Mr Luis, front desk)
The cleanness, convenient and well located...
The breakfast was excellent.
Everything was good .
Vroege aankomst was geen probleem en vriendelijk personeel
Geen verlichting op het nachtkastje of lichtknop bij het bed. Airco niet in te stellen was erg koud.
La atención del personal y la ubicación.
La ubicación es muy buena
No me dieron el cuarto que reserve, la cama fué incómoda, no servía el control remoto de la TV, lo reporte pero tampoco hicieron nada.
Me encantó
No tiene parqueo suficiente
The first morning of my stay I reported an issue with the quality and service of breakfast, which I paid for additionally to my reservation. I asked for a refund for the rest of my stay given I was not going to eat there due to the unacceptable condition of the food and the staff's refusal to serve an alternative. It has been four days since my first report, I have since reported the issue at least a dozen times via email, instant message and especially verbally at reception. Although the staff has been polite, they have not taken any action and after four days I have not gotten any straight answer or resolution. Emails and messages have been left unanswered. No apology, no recognition, nothing. One of the worst experiences in costumer service I have experienced in my life. Besides this, the keycard does not work 50% of the time, the winecooler in the room doesn't work, and the noise at night doesn't let you sleep. The only good thing to say is that the location is very central.
La amabilidad del personal, recepción del Sr. Luis, restaurante las Señoritas, Clara y su compañera.
Todo bien
El desayuno y la ubicación exelentes, el precio de acuerdo a el hotel
Que no oliera a humedad
Centralissima
Very good location, friendly staff, nice breakfast. I had a good time in the hotel
It took a couple of minutes for me to have hot water on the shower. The television wasn't working
La disponibilité du réceptionniste pendant mon séjour..
La propreté des lieux...
Hotel was beautiful and service was excellent. Especially Luisa Romero and Claribel Alcala took great care of us!!!
Your guide to the flawless travel experience
Popular Countries
Get our app
