Best Western Plus Plattsburgh

Hotels
•
Best Western Plus
8.8 (740 reviews)
446 Route 3 , Plattsburgh , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Convenient location
Comfortable rooms
Cons:
Cleanliness issues
High price complaints
Noisy dogs in nearby rooms
Bed bugs reported

Categories

Cleanliness
7.44
Multiple guests mentioned issues such as dirty carpets, moisture odors, and overall lack of cleanliness.
Service
9.41
Many reviews highlighted friendly and accommodating staff.
Location
9.45
Guests appreciated the convenience of the location near the airport and local restaurants.
Room Quality
8.9
Rooms were described as large and comfortable, though some maintenance issues were noted.
Amenities
8.93
Positive sentiments about the pool and breakfast options were noted across several reviews.
Value for Money
8.89
While some felt the price was high, many found good value for the amenities offered.
Food and Beverage
8.44
Breakfast received good reviews for variety, despite some complaints about individual experiences.
Overall Experience
8.91
Overall, guests rated their experience positively, with the exception of specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:55

Property Description

Convenient Shuttle Service and On-Site Dining:
This New York hotel offers a complimentary shuttle to the airport and nearby transportation hubs. Guests can dine at the on-site restaurant, The 99 Pub and Restaurant, for a taste of American cuisine in a casual setting.

Relaxing Amenities and Entertainment Options:
Unwind in the indoor heated pool or break a sweat at the 24-hour gym. For entertainment, guests can enjoy the game room, perfect for some friendly competition during their stay.

Modern Rooms with Essential Amenities:
Each spacious room at Best Western Plus Plattsburgh is equipped with a microwave, fridge, K cups, and coffee maker. Stay connected with free Wi-Fi and catch up on your favorite shows on the cable TV provided. A work area is also available for your convenience.

Experience comfort and convenience at Best Western Plus Plattsburgh - book your stay now for a memorable trip!

Important information:

Upon check-in, a photo ID and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

The shuttle service is available for registered guests only. Please contact the hotel directly for service hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 740 reviews
Cleanliness: 7.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
C
Christine • couple • us
10
2026-09-18 • via Nuitee
D
Dominic • solo_traveller • ca
9
2026-09-13 • via Nuitee
C
Christopher • couple • us
10
2026-09-13 • via Nuitee
S
Stephanie • couple • us
8
2026-09-13 • via Nuitee
J
Jackie • couple • us
7
It was fine.
Cons:

There was no place to park near our room. All of the available parking spaces near our room were for electric vehicles.

2026-09-10 • via Nuitee
N
Nicolae • family_with_children • ca
2
Great location, but hotel room was bad.
Cons:

Smoke smell in the room, infiltrated in furniture and carpet, open door not helping to vent the air.
Room not prepared for our arrival.
The room looks very dated and require renovations asap.

2026-09-09 • via Nuitee
M
Morgan • family_with_children • us
8
Great stay, will use it as a winter weekend getaway!
Pros:

The balcony room overlooking the pool was awesome. My kids loved it!

Cons:

The price of the room and the size of the beds.

2026-09-07 • via Nuitee
C
Craig • solo_traveller • us
10
Pattsburgh come stay and enjoy 😉
Pros:

Food very good 👍

Cons:

None

2026-09-07 • via Nuitee
C
Craig • solo_traveller • us
10
2026-09-06 • via Nuitee
D
Deidre • family_with_children • us
10
We had a very nice time. The breakfast was wonderful and it was nice that it's attached to a restaurant. We had fun
Pros:

The Pool was nice and the Breakfast was phenomenal

2026-09-03 • via Nuitee
N
Nicholla • couple • us
9
2026-09-02 • via Nuitee
E
Elizabeth • extended_group • nl
7
2026-08-27 • via Nuitee
L
Lisa • couple • us
9
The room, price and location met our expectations.
Pros:

The room was clean. The beds were comfortable. The breakfast was good.

Cons:

Nothing

2026-08-20 • via Nuitee
L
Lison • solo_traveller • fr
6
Moyen à cause des punaises...
Pros:

Le lieu, la piscine, le petit dejeuner

Cons:

Les punaises de lit.....

2026-08-18 • via Nuitee
K
Karen • couple • ca
7
Bien mais c’etait pas full propre
Pros:

L’emplacement, la piscine chauffée❤️ et elle etait propre.
La grandeur de la chambre. Le dejeuner inclus, mais il y avait pas beaucoup de choix chaud jai trouvé

Cons:

La propreté de la salle de bain laissait a désirer. Il y avait des poils/cheveux partout en arrière de la toilette et en dessous du comptoir, et de la poussière sur la tablette a serviettes…

Et quand on faisait couler le robinet du bain y avait des mottons de cheveux qui tombaient c’était dégueulasse. Le debit de la douche était vraiment faible. Le jacuzzi était mal lavé, heureusement que j’avais trainé du produit a salle de bain parce que je m’en doutais.

Le lit était confo, mais pas les draps. Trop minces et il remontaient meme pas jusqu’au menton y a fallu tirer pour se rendre compte qu’ils étaient meme pas assez grand pour le lit. Le couvre lit était trop rugueux et si je l’enlevais j’avais froid parce que les draps étaient vraiment minces.

On était pas capable d’éteindre l’air climatisé dans le salon

2026-08-18 • via Nuitee
M
Mijung • solo_traveller • us
7
Pros:

Cozy and nice!

2026-08-12 • via Nuitee
G
Guylaine • couple • ca
5
Tout à fait ordinaire en dessous de ce qui me semble correct!
Pros:

Les lits

Cons:

Ça sent l’humidité et le moisi, ils sont dus pour avoir une rénovation des chambres. Pour le déjeuner, c’est ouvert jusqu’à 10:30 et à 10:10 il n’y a plus de bacon saucisse et ne veulent pas en faire!

2026-08-11 • via Nuitee
M
Marsha • couple • us
10
Pros:

The location of the hotel. We loved the restaurant attached to it.

2026-08-09 • via Nuitee
P
PAnderson1026 • Couples
10
Pleasantly surprised!
Pros:

This hotel exceeded my expectations. The two room suite was very nice. I get up before my husband so having a second room allows me to get up, have coffee, etc without disturbing him. The breakfast selection was typical but it's included with your stay and very helpful to be able to grab something before heading out for your day. It's right in downtown Plattsburgh so close to everything. 20 minutes from Ausable Chasm which was the reason for our stay. This was our first time at a Best Western Plus and will definitely consider this brand again based on this specific hotel. The value was good considering our room type and it being a weekend. We did have a problem during our stay and the front desk staff was extremely helpful resolving it very quickly.

2026-08-04 • via Tripadvisor
M
madison • extended_group • us
10
2026-08-02 • via Nuitee