Citadines South Kensington London

Hotels
•
Citadines
8.3 (2683 reviews)
35A Gloucester Rd , London , gb
+44 20 7543 7878

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.54
Some mention of cleanliness issues relating to room upkeep.
Service
9.01
Staff were friendly, helpful, and efficient.
Location
9.05
Consistently praised for its excellent location near attractions.
Room Quality
7.7
Some rooms mentioned as small or not matching expectations.
Amenities
8.03
Amenities like free coffee and a kitchen were appreciated.
Value for Money
7.99
Generally good value considering the location, despite some concerns.
Food and Beverage
8.54
Breakfast options were mentioned as good.
Overall Experience
8.51
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Luxurious Apartments in South Kensington

Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Important information:

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2683 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
F
floriand821 • Family
8
Good
Pros:

All went well
We had a great time

2026-07-24 • via Tripadvisor
O
Otyepka • extended_group • cz
7
2026-07-24 • via Nuitee
F
Faisal • couple • sa
9
Pros:

المكان والنظافة والأمان والموقع والسعر وفيه مطبخ صغير حلو لو بغيت تسويلك شيء خفيف. لو برجع ثاني بجي لنفس المكان

Cons:

مافيه تنظيف يومي ، اذا تبي تدفع زيادة وايضا تبدل المناشف بنفسك من الدور الأرضي. الفطور يعطيك كوبون وتروح للبقالة اللي جنبهم وتنقي من قائمه عند البقالة/السوبرماركت. احسن لك لا تأخذ حجز مع فطور.

2026-07-24 • via Nuitee
C
Chella • couple • au
5
2026-07-24 • via Nuitee
X
ximena • family_with_children • ar
3
Nos has relación precio calidad
Pros:

La zona es muy linda

Cons:

El baño se inundaba y el aire no llegaba a los cuartos

2026-07-22 • via Nuitee
G
giovanni • family_with_children • it
10
2026-07-21 • via Nuitee
M
Montserrat • couple • es
9
Hotel congortable y práctico. Repetiria.
Pros:

Habitacion confortable y superpractica. Todo funcionaba bien y era silenciosa. La cocina suficiente para desayunos y cenas rapidas. El ambiente del hotel era familiar y tranquilo.

Cons:

Todo me gusto, aunque estaban pintando y nuestra fachada estaba tapada por un andamio. Igualmente la habitacion era muy luminosa.

2026-07-19 • via Nuitee
E
Emanuela • solo_traveller • it
8
Pros:

camera accogliente e ben climatizzata, molto pulita. Servizi accoglienza caffè, cappuccino ecc che si sono rivelati ottimi

Cons:

Prezzi molto cari, ma ovviamente siamo a Londra!

2026-07-19 • via Nuitee
L
Lorraine • couple • fr
5
Très cher pour la prestation
Pros:

L’emplacement, la configuration de la chambre avec la mezzanine

Cons:

Entendre les voisins hurler à minuit, l’échafaudage et les travaux en façade, le canapé lit vraiment pas de bonne qualité, on a mis le matelas par terre.

2026-07-17 • via Nuitee
U
Ulla • family_with_children • dk
9
2026-07-17 • via Nuitee
S
Sandrine • family_with_children • fr
1
2026-07-14 • via Nuitee
Özge • extended_group • tr
5
Orta Derece
Pros:

Konumu iyiydi,Kahve makinesi olanağı güzeldi,temizdi

Cons:

Terlik yoktu olmalıydı bu otelde

2026-07-14 • via Nuitee
A
Almeida • family_with_children • ch
3
Pros:

Localização fenomenal

Cons:

Serviço, estado do quarto, tamanho do quarto

2026-07-13 • via Nuitee
F
fernanda • extended_group • br
9
Um hotel delicioso com uma localização incrível.
Pros:

A localização é maravilhosa. Muito próximo da estação do metrô e dos parques. O hotel dispõe de cafés e chás a vontade. Os quartos são muito espaçosos. Vale muito a pena.

Cons:

O hotel não tem o buffet de café da manhã. Eles dão um voucher para retirar os itens em um mercado próximo. Mesmo assim, tudo o que tem lá é muito gostoso.

2026-07-13 • via Nuitee
L
louise • solo_traveller • gb
10
2026-07-12 • via Nuitee
J
Jochem • couple • nl
8
Comfortable stay
Pros:

Great location, spacious room, small kitchenette, clean, kind service.

Cons:

The room was in good shape, and the bed was comfy, but if you’re nit-picky, the furniture wasn’t brand new either.

2026-07-12 • via Nuitee
M
Michael • couple • gb
7
No frills - good value
Pros:

No frills hotel in a great location at a very competitive price. Perfectly fine for exploring London.

Cons:

It’s basic. Shower hose was broken - water went everywhere! View out of the window was of scaffolding - fortunately it was a Sunday otherwise I imagine it would have been very noisy.

2026-07-12 • via Nuitee
J
Jurairat • couple • sg
8
2026-07-12 • via Nuitee
L
Liane • couple • es
10
Nos encantó este hotel
Pros:

La limpieza, calidad de la cama, ubicación cercana al metro y la atención del personal.

2026-07-11 • via Nuitee
A
Angela • couple • es
8
2026-07-11 • via Nuitee