Citadines South Kensington London

Hotels
•
Citadines
8.3 (2599 reviews)
35A Gloucester Rd , London , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly and helpful staff
Good amenities
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
7.54
Some mention of cleanliness issues relating to room upkeep.
Service
9.01
Staff were friendly, helpful, and efficient.
Location
9.05
Consistently praised for its excellent location near attractions.
Room Quality
7.7
Some rooms mentioned as small or not matching expectations.
Amenities
8.03
Amenities like free coffee and a kitchen were appreciated.
Value for Money
7.99
Generally good value considering the location, despite some concerns.
Food and Beverage
8.54
Breakfast options were mentioned as good.
Overall Experience
8.51
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:12

Property Description

Luxurious Apartments in South Kensington

Elegant Living Spaces
Indulge in stylish apartments with flat-screen TVs, modern kitchens, and comfortable living areas. Some units even feature a dining area and chic furnishings for a touch of sophistication.

Fully Equipped Kitchens
Enjoy the convenience of fully equipped kitchens with an oven/hob, microwave, refrigerator, and dishwasher. Inclusive kitchen utensils make self-catering a breeze for a home-away-from-home experience.

Prime Location and Dining
Explore nearby attractions like the Natural History Museum and Hyde Park, with Gloucester Road Underground Station just minutes away. After a day of sightseeing, dine at the charming pub and restaurant right outside the property.

Book your stay at Citadines South Kensington for a memorable London experience.

Important information:

Please note that we accommodate pets for : 15£ /pet/day - Payment at your arrival
Weekly housekeeping is included.
For daily housekeeping, please contact the reception.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for £50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2599 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.7
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 8.54
Overall Experience: 8.51
K
KHALIFA • couple • sa
9
Good place
Pros:

Nice place with excellent air conditioning. Good location.

Cons:

We didn’t get a nice view.

2026-06-06 • via Nuitee
K
KHALIFA • family_with_children • sa
9
Good place
Pros:

The location is close to Hyde Park and restaurants. The room size is good, the air conditioning is excellent, and the rooms are well soundproofed, so you don’t hear any noise.

Cons:

We did not get a good view

2026-06-06 • via Nuitee
K
KHALIFA • family_with_children • sa
9
Nice place
Pros:

The location is close to Hyde Park and restaurants. The room size is good, the air conditioning is excellent, and the rooms are well soundproofed, so you don’t hear any noise.

Cons:

We did not get a good view

2026-06-06 • via Nuitee
L
Lucia • solo_traveller • at
7
2026-06-05 • via Nuitee
N
Neil • solo_traveller • gb
9
2026-06-05 • via Nuitee
T
Tatsha • extended_group • fr
9
Super séjour
Pros:

L.emplacement et le personnel au top.

2026-06-05 • via Nuitee
H
Hasan Can • solo_traveller • tr
7
Pros:

Location is perfect.

Cons:

Room cleaning service is only 1 day (we stayed 7 days), and the breakfast included option is unnecessary since they give a boucher (ticket) and you collect your breakfast from a market which is outside of hotel.

2026-06-03 • via Nuitee
S
SOK PENG • extended_group • sg
10
2026-06-03 • via Nuitee
J
Jaroslaw • solo_traveller • fr
8
2026-05-31 • via Nuitee
H
Huda • couple • ae
10
اقامة جميله وساكررها مره اخرى
Pros:

كل الشكر لموظفة الاستقبال ميار كانت نعم الموظفه المحبه للعمل، من استقبال مرتادين الفندق وسرعة انجاز معاملة الدخول للغرف كل الشكر لها ،

Cons:

لا شي

2026-05-31 • via Nuitee
S
Smith • solo_traveller • au
9
2026-05-30 • via Nuitee
L
ludmila • extended_group • it
10
Pros:

Bella, accogliente ed splendida posizione 😍

2026-05-29 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Location was perfect as we were staying for a wedding not too far away. Staff were able to accommodate us with last minute parking on site which I'd def recommend as it took the stress away of having to find parking elsewhere. Very friendly staff too. Air con in the rooms was a big plus esp with the hot weather.

Cons:

There is nothing I could fault during our stay.

2026-05-29 • via Nuitee
C
Cansu • family_with_children • tr
7
Pros:

Tesisin konumu iyiydi. Müze bölgesine ve Kensington Garden’a yürüyerek rahatça gittik.

Cons:

Odanın 2 katlı olması bizim için zorlayıcı oldu. Mobilyaların yenilenmesi iyi olabilir.

2026-05-29 • via Nuitee
L
Laura • family_with_children • es
8
Muy buena ubicación para viajar con nilños
Pros:

la ubicación excelente, ideal para viajes en familia!

Cons:

Tener que salir fuera a por el desayuno

2026-05-28 • via Nuitee
T
Terri • couple • gb
8
Great location for access to the Royal Albert Hall. Clean and comfortable.
Pros:

Location. Cleanliness.

2026-05-28 • via Nuitee
B
Billie • family_with_children • gb
8
Great location
Pros:

location was excellent close to metro station museums royal parks and many other attractions. A very attractive area. Think we may have been up graded as we ended up with a refurbished suite. Thought I’d booked a studio.

Cons:

Having to collect a continental breakfast from a shop a few doors down and take it back to room was inconvenient with two small children. Selection and quality was ok. No socket in kitchen area for kettle toaster.

2026-05-28 • via Nuitee
P
Paolo • couple • it
9
2026-05-26 • via Nuitee
J
Janice • couple • ca
10
2026-05-25 • via Nuitee
D
Daniela • extended_group • it
6
Valido solo se si cerca una posizione centrale per una notte di passaggio ma sconsigliato vivament
Pros:

Posizione centralissima, staff molto disponibile

Cons:

Materassi, cuscini e coperte di qualità indecente. Divano letto imbarazzante, vecchio, rovinato e con un materassino indecoroso.
Colazione misera servita in un negozietto fuori dall’hotel, su dei tavoli di plastica a bordo strada.

2026-05-24 • via Nuitee