SENS Høtel

Hotels
8.2 (680 reviews)
1808 rue Sherbrooke Ouest , Montréal , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Comfortable rooms
Cons:
Rude service
Unclean conditions
Limited amenities

Categories

Cleanliness
7.88
Some reviews mention unclean rooms and worn-out conditions.
Service
7.85
Mention of rude staff and poor service experiences.
Location
9.39
Central location near attractions and galleries.
Room Quality
8.34
Room conditions vary; some rooms were described as comfortable.
Amenities
7.37
Limited amenities were mentioned, and some requests went unaddressed.
Value for Money
8.33
Generally fair value given the location and room size.
Food and Beverage
7.88
Breakfast options were described as limited and disappointing.
Overall Experience
8.55
Mixed experiences noted, with positive mentions of location and staff but issues with service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:43

Property Description

Prime Location in Downtown Montreal
Located just 2 blocks from the Guy Concordia Metro Station, SENS Høtel offers the perfect blend of convenience and comfort.

Luxurious Rooms and Amenities
Indulge in our well-equipped rooms featuring cable TV, WiFi, minibar, and room service. Whether you're here for business or leisure, we have everything you need to make your stay memorable.

Gourmet Dining and Convenient Facilities
Experience exquisite dining at Geso restaurant, stay productive at the business center, keep fit at the exercise room, and enjoy hassle-free laundry services.

Book your stay at SENS Høtel now and immerse yourself in the vibrant culture and attractions of Montreal.

Important information:

Restaurant holiday closures Dec. 26, 31, Jan 1, Jan 2. Only breakfast will be served on these dates.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 38 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People 2 years old and over stay for CAD 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 680 reviews
Cleanliness: 7.88
Service: 7.85
Location: 9.39
Room Quality: 8.34
Amenities: 7.37
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 8.55
F
Frederic • extended_group • ca
1
Stressful, Unprofessional, and Disappointing
Pros:

Close to my wedding location

Cons:

I booked this hotel three months in advance for my wedding weekend, knowing it would be a very busy time. Before arriving, I called multiple times to confirm the possibility of a late check-out, but no one was able to give me a clear answer — even on the day of check-in.

The next morning, while I was getting ready for my wedding, the room phone kept ringing because staff wanted us out of the room. It created unnecessary stress on one of the most important days of my life. No real solution was offered, and the manager’s response lacked professionalism and understanding. It was extremely disappointing.

To make matters worse, later that night we decided not to stay there for our wedding night, and it took nearly an hour to find a valet and get our car back. The entire experience started and ended badly.

I would not recommend this hotel to anyone looking for a smooth, stress-free stay during an important event.

2026-05-23 • via Nuitee
S
Sennait • couple • ca
8
I'd stay again!
Pros:

Location is great, and the room was large, the bed was amazing (pillows and blankets were really high quality -down?), hot water for showers, didn't have to wait for the elevator, and I slept really well. The AC was not too loud.

Cons:

As others have said, there could be a bit more attention to detail, maybe a few more kitchen items for the kitchenette, there was one robe (not two). But that was minor.

2026-05-20 • via Nuitee
A
annette • extended_group • ca
8
2026-05-19 • via Nuitee
M
Marie-Eve • couple • ca
9
Perfect location and excellent stay.
Pros:

Our room was super well appointed and really well laid out. The walking distance to everything was also amazing.

2026-05-18 • via Nuitee
J
Josée • family_with_children • ca
10
2026-05-17 • via Nuitee
T
Taanz • solo_traveller • nz
8
Pros:

Location was great. Very handy to Metro and 747 to airport. Front desk staff were lovely and it was great to be able to store my luggage when I had a flight arrive in the early morning but I was not able to check in early. Spacious room.

Cons:

Cleaning staff did full service despite having the sign saying I didn't need it, what is the point of providing guests these signs if staff are going to ignore them anyway. No jug in the room (in fairness, I did not ask the front desk if there was on I could use during my stay). Provided washing soap for dishes but no towel to dry them with or cloth to wipe benches. Insects in the bathroom, looked like silverfish.

2026-05-13 • via Nuitee
V
Valerie • couple • ca
8
Everything was adequate but the breakfast sandwiches should go. Provide more fruit, better croissants, interesting jams
Pros:

The location . The friendly staff. Ok for big city prices.

Cons:

It looks a little shabby in places and the breakfast.

2026-05-13 • via Nuitee
B
benaissa • extended_group • ca
4
Pros:

les équipements sont vieux, téleommande ne fonctionne pas bien, la télé ancien modele, par apport le prix , il n'est pas á la hauteur

2026-05-13 • via Nuitee
M
Marjory • couple • ca
10
Great time , great area. Very walkable and close to metro.
Pros:

Location. It was quiet, even though downtown. Clean and comfortable bed .

2026-05-12 • via Nuitee
M
Mohamed • solo_traveller • ca
6
Accepted place that’s it
Pros:

Location

Cons:

Cleaning services and overpriced

2026-05-09 • via Nuitee
D
Doris • solo_traveller • de
9
2026-05-06 • via Nuitee
J
Jonni • solo_traveller • us
10
Montreal downtown
Pros:

Clean room. Friendly staff. Location

Cons:

The restaurant/bar is hardly open to have a snack and a drink

2026-05-05 • via Nuitee
I
isabelle • solo_traveller • be
9
2026-05-01 • via Nuitee
E
Emmanuel • solo_traveller • pa
10
Excellent
Pros:

Everything

Cons:

Nothing

2026-05-01 • via Nuitee
N
Nichola • couple • gb
10
2026-04-28 • via Nuitee
K
Kelly • solo_traveller • ca
8
Good location
Pros:

Excellent location to my daughter’s school.

Cons:

Cleanliness in the bathroom was not great. No carpet in the room so the floor was cold

2026-04-27 • via Nuitee
Y
Yves • solo_traveller • ca
8
2026-04-27 • via Nuitee
出羽 • solo_traveller • jp
10
2026-04-27 • via Nuitee
K
Kashif Azam • solo_traveller • ca
7
2026-04-26 • via Nuitee
K
Kyra • couple • au
10
A highly recommended stay
Pros:

It’s in a perfect location, the rooms were a good size, the bathroom was great (hot water, good pressure in the shower), bed comfortable and very quiet.

2026-04-26 • via Nuitee