Pier 5 Hotel Baltimore

Everything seemed old.

The hotel was outdated and the rooms were falling apart. The hotel needs renovating and could be a beautiful place with some updating.

Largest complaint is that at check in we had to wait an hour to check in because there was a line of 7 people in front of us. Yes it took an hour to check in 7 groups. If you get a room here be ready to wait at check in and don’t make plans for shortly after check in like we did.

Overall location did not feel safe at night but fine during the day and building felt very safe on the inside.

Rooms come with one roll of toilet paper and you will need to ask for more at the front desk.

Had to keep asking for washcloths and towels and the showers were small I had to bend down to wash my head I'm 6' tall

At 230AM the smoke detector had a low battery and started beeping every 2 min. I called guest services who came up and proceeded to say he is sorry but there is nothing he can do. My family had to endure hours of a smoke detector going off. On the website I purchased the room it seemed as though I was including parking, breakfast and stay however I had to pay $40 for parking. The breakfast was $19.99 per person for a very basic spread which was not prepared at the time it was suppose too. The breakfast was served in a room with a leak dripping onto tables. However the girl making breakfast was very nice and accommodating. Donna at guest services was very helpful and provided some discount off my stay because the manager was busy. However I would have preferred more since I paid to sleep and we did not. The location is great but the room was out dated and dingy. The bathroom was not clean. The beds were not comfortable.

The shower head needs replacing

Rooms were dank. Our shower didn’t work, had to get another room to take a shower. The parking lot was open and unmonitored. There were hookers outside the hotel during our breakfast and finally the coup de gras a large pile of human excitement in the garden!

Wifi limited and slow. Bathtub faucet leaking (and has been for some considerable time, as there is a stain in the tub). Hair drier plug broken. Balcony door stiff and difficult to open/close.

I didn't like the rooms. Our first room had a really strong odor in the room, the lights didn't work and the wires on the lights were out exposed! I don't think the room was checked nor was it cleaned prior to our stay. We got moved to another room, however after the first night I started getting red marks on my body after every night. We found little bugs that looked like ants on the table and bed during the 3rd night and by then we were ready to be checked out! Im not allergic to anything nor do I have any medical problems (only 23) that would explain the marks on my body. I would not stay at this hotel again even if you paid me! I feel like I threw the $900 down the toilet at this hotel. Unimpressed.

I got the breakfast package and on both days of my stay there was no breakfast at all. I paid for something I did not receive. It was very inconvenient considering I had a toddler with me. The reason I bought the breakfast package was to not have to worry about going out and getting breakfast.

The balcony door was in bad shape, hard open, worn out almost broken.