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Facilities
Property facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Garden
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Minimarket on site
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Wheelchair accessible
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ATM/cash machine on site
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Evening entertainment
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Paid WiFi
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Waterfront Location and Shuttle Service
Located near popular attractions, Pier 5 Hotel offers free local shuttles and stunning waterfront views, ensuring a convenient and picturesque stay.
Personalized Concierge Services
From arranging tours to securing dinner reservations, our on-site concierge services cater to your every need, making your stay stress-free and enjoyable.
Delicious Dining Options
Indulge in a variety of dining experiences, from breakfast offerings to upscale restaurants like Ruth's Chris Steak House and McCormick & Schmick's, all within the hotel premises.
Experience luxury and convenience at Pier 5 Hotel - book your stay now for a memorable Baltimore getaway.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
The daily Service Charge includes unlimited incoming and outgoing faxes, free photocopies (20 per day), computer and printer access, 2 bottles of water daily, local shuttle service, Experience Specialist services, in-hotel activities admission and the Baltimore Destination guide.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Door Width: 82
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: Yes
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: Yes
- Noticeable Room Number: No
- Room Door Peephole: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Chair: Mobile
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 51
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 53
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The location was nice. The staff was friendly.
Between the slamming of doors from the other rooms, and the boom boxes being played extremely loud on the street below, the noise level was too loud.
Guest service desk attendent Hughy was rude, came back from a jog and asked for directions and other city info.
First time said he was busy and dismissed me.
Second time he told me to leave thinking I’m not a guest.
Whether I was or not this is uncalled for and very unprofessional.
Didn’t let me ruin my vacation so waited to express my displeasure on check out day.
I travel often and never heard of such discourtesy from a guest service personnel.
La ubicacion fantastica. en el puerto y con acceso a pie a la zona de congresos y eventos
el desayuno es probablemente el peor que he tenido nunca. Calidad super mediocre, faltaba fruta dos de las tres dias, yogur solo hubo 1 dia, pan te daban una rebanada en una servilleta si la pedidas como si fuera oro, cereales 1 sola referencia y ademas solo habia con azucar, el cafe inbebible.
Las habitacion con una moqueta mostosa y viaje, los toiletries uy las toallas de los 80. Malisima calidad.
Una mierda de hotel que no recomiendo a nadie.
el personal de recepcion sin interes alguno ademas de estar recostados con un libro. AL indicar que el desayuno fatal, la unica respuesta sorry, pero cobran 20€ por una mierda de desayuno. No hay nada alrededor como alternativa.
Ich buchte für 2 Erwachsene und zwei Kinder (11,16). Wir erhielten bei 1000 Euro für 3 Nächte ein raum mit einem Queen Bett! Also schliefen 2 auf dem Boden!!!!!
Dann wollten wir frühstücken. 13,99 für kalt und 19,99 für warm sagte der vor Ort Mann! Wir sagten zu 4th zu. Es gab 4 warme Töpfe! 3 waren leer. Auf Nachfrage! „ alles alle . Kommt nichts mehr!“. Waffelteig leer. Nachfrage = geht heute nicht!
Grausam!!! Wir sind direkt wieder raus. Echt schlecht
Schlafen, Frühstück
Localização excelente.
Falta de respeito em dizer que não tinha café da manhã e tínhamos pago por isso. Fomos obrigados a sair para tomar café da manhã. No segundo dia, mudaram o horário do café da manhã para início às 8:00am, quando tinham informado que começava às 7:00am. Tínhamos horário para sair e não esperamos. Ou seja, pagamos o que não tinham. Nunca nos aconteceu isso.
The view of harbor was amazing
a bit dated, especially carpeting in room
The rooms were definitely comfortable and clean. The checkin staff (don't recall his name) was helpful and pleseant.
N/A
It’s pretty
Very outdated , looks old , and the view was horrible even tho I sent emails to them and messages about how important that was for us .
Bra frukost prisvärt för det som ingick lugn frukostmacka.
location
breakfast. what we got for the price
unfortunately people in the room beside us smoking weed and talking very loudly at 2 AM put a negative spin on our stay
The location on the inner harbor
The smell of constant cigarettes/ weed outside the front building and within the hall ways. Definitely has not been updated in a very long time.
Central location for walks into city centre and by the nearby docks
Initial room was right by hotel ventilation system but this was changed following speaking to staff.
Location
No microwave on premise. Doors slam shut so interruption of sleep a problem.
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