NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3803 reviews)
Ronda de San José, 1 , Cuenca , es

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3803 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
C
Carsten • solo_traveller • de
10
2026-05-23 • via Nuitee
S
Sergio • solo_traveller • es
10
Pros:

La amabilidad de las chicas de recepción. Nos dejaron entrar un poco antes y guardar las maletas

Cons:

El pequeño desorden en el desayuno

2026-05-23 • via Nuitee
A
Alexandre • solo_traveller • at
8
2026-05-23 • via Nuitee
C
Carsten • solo_traveller • de
10
2026-05-23 • via Nuitee
A
alfons • couple • es
8
Recomendable en todos los aspectos
Pros:

Personal muy amable

Cons:

La insonorización
La carta de cena

2026-05-22 • via Nuitee
L
Laura Fatima • couple • jp
9
2026-05-22 • via Nuitee
M
Miguel Angel • solo_traveller • es
7
Pros:

Al estar ubicado fuera del casco antiguo era más cómodo.Y qué admiten mascotas es esencial para nosotras.Y el tener un parque delante era un lujo.

Cons:

La moda de no poner escobilla en los baños.

2026-05-22 • via Nuitee
C
Chantal • solo_traveller • de
8
2026-05-22 • via Nuitee
C
Carolina • couple • es
9
2026-05-21 • via Nuitee
M
Manuel • solo_traveller • es
9
2026-05-21 • via Nuitee
N
Norbert • couple • at
9
2026-05-21 • via Nuitee
I
Ingrid • family_with_children • de
8
Pros:

Bett war gut, Matratze nicht durch gelegen

2026-05-20 • via Nuitee
I
INES • couple • es
10
2026-05-20 • via Nuitee
A
Adelheid • solo_traveller • at
9
Pros:

Nettes Personal, sehr gutes Frühstück, netter Lobbybereich, am Abend auch Restaurant... Gute Busverbindung in die Altstadt. Belohnung, wenn man auf die tägliche Zimmerreinigung verzichtet.

Cons:

Hochzeitsfeier im Keller des Hotels war überall zu hören.
Wir wurden großzügig entschädigt für die eine laute Nacht.

2026-05-20 • via Nuitee
M
MARIA • couple • ad
7
NO TIENE SERVICIO DE BAR , NI TAMPOCO UNA CAFETERA PARA QUE SE TE APETESCA UN CAFE TE LO HAGAS
Pros:

UBICACION UN POCO APARTADA DEL CENTRO, SI QUE CERCA HAY UNA PARA DEL BUS , CAMA MUY COMODA .

Cons:

PARA UN HOTEL DE 4 * NO TIENE SERVICIO DE BAR , NI TAMPOCO

2026-05-19 • via Nuitee
J
Javier • couple • es
8
2026-05-18 • via Nuitee
S
Sofia • couple • pt
3
Pros:

Da cama

Cons:

Não havia uma cafeteira eléctrica no quarto nem pacotes de café nem chá nem águas de cortesia, como é costume em hotéis de 4 estrelas

2026-05-18 • via Nuitee
X
XAVIER RAMON • solo_traveller • es
8
2026-05-18 • via Nuitee
M
Merlos Muñoz • couple • es
6
2026-05-18 • via Nuitee
C
Carlos • solo_traveller • es
8
Buen hotel y magnífico personal amable y profesional
Pros:

Relación calidad precio y ubicación

Cons:

Quizás desayuno normal

2026-05-18 • via Nuitee