NH Ciudad de Cuenca

Hotels
•
NH Hotels
8.7 (3949 reviews)
Ronda de San José, 1 , Cuenca , es
+34 969 23 05 02

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable rooms
Excellent breakfast
Friendly staff
Cons:
Distance from city center
Issues with cleanliness
Old bathtub

Categories

Cleanliness
8.33
Guests reported that the hotel was very clean, though some mentioned specific issues with cleanliness in bathrooms.
Service
9.1
Many guests praised the excellent service provided, especially by reception staff.
Location
8.14
While some guests found the location to be a bit far from the main tourist areas, others appreciated its convenience.
Room Quality
8.59
The rooms were found to be comfortable and spacious, with only minor complaints about specific amenities.
Amenities
8.62
Amenities were generally satisfactory, though some guests suggested improvements in bathrooms.
Value for Money
8.78
Guests felt that they received good value for the price paid, despite minor issues.
Food and Beverage
9.13
The breakfast received consistent praise for variety and quality.
Overall Experience
8.9
Overall, guests expressed a positive experience, recommending the hotel for its comfort and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:19

Property Description

Luxurious Accommodation
NH Ciudad de Cuenca in Cuenca offers air-conditioned rooms with free WiFi, parquet floors, satellite TV, and a minibar. Enjoy the comfort of central heating and a modern en suite bathroom.

Delicious Dining Options
Indulge in Mediterranean cuisine and local specialties at the traditional restaurant. Start your day with a buffet breakfast and unwind at the on-site bar. With an array of dining choices nearby, culinary delights await just a short walk away.

Convenient Amenities
Host events effortlessly with 5 function rooms accommodating up to 400 guests. Benefit from express check-in/out services and stay fit at the fitness centre. Explore Cuenca Historic Centre easily with the property's strategic location.

Ready to experience comfort and convenience at NH Ciudad de Cuenca? Book now for an unforgettable stay!

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of €25 per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 3949 reviews
Cleanliness: 8.33
Service: 9.1
Location: 8.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.78
Food and Beverage: 9.13
Overall Experience: 8.9
M
Marta • solo_traveller • es
10
Pros:

Jose!!!! Con diferencia, un trato espectacular, unos conocimientos de la ciudad increíbles y con una sonrisa siempre en la cara fuera la hora que fuera!

2026-07-25 • via Nuitee
J
José Miguel • family_with_children • es
10
El personal excelente
2026-07-24 • via Nuitee
J
Josep • solo_traveller • es
8
2026-07-24 • via Nuitee
M
Marcos • family_with_children • es
8
2026-07-23 • via Nuitee
E
Erick • solo_traveller • es
10
Estancia perfecta en Cuenca
Pros:

Nos gustó todo. El hotel es muy tranquilo, limpio, con un gran desayuno buffet y el trato de los empleados fue muy agradable. Además, hay un bus que te lleva al centro histórico muy cerquita y así evitas tener que coger el coche. Para aparcar, hay sitio delante. La relación calidad-precio es muy correcta. Totalmente recomendable para una visita a Cuenca.

Cons:

No tenemos nada negativo que opinar.

2026-07-23 • via Nuitee
M
MANUEL • solo_traveller • es
6
2026-07-22 • via Nuitee
J
JOSE MANUEL • couple • es
10
PERFECTO
Pros:

La amabilidad del personal

2026-07-22 • via Nuitee
C
Consuelo • solo_traveller • es
10
2026-07-21 • via Nuitee
I
Itziar • couple • es
9
2026-07-21 • via Nuitee
J
Jose Antonio • solo_traveller • es
8
Pros:

La habitacion muy grande

2026-07-20 • via Nuitee
T
Tejedor • couple • es
9
Pros:

Todo muy limpio y desayuno excelente.

Cons:

Un poco lejos del casco antiguo

2026-07-19 • via Nuitee
C
Carol • solo_traveller • es
8
Pros:

Friendly staff, very clean, good location

Cons:

No tea or coffee making facilities. Shower head would not go lower on the vertical rail.

2026-07-18 • via Nuitee
M
María • couple • es
9
2026-07-17 • via Nuitee
D
David • couple • es
10
2026-07-16 • via Nuitee
M
María Jesús • solo_traveller • es
4
No es un Hotel de 4 estrellas.
Pros:

El personal.

Cons:

La limpieza de las habitaciones. El desayuno para el precio que tenía.

2026-07-16 • via Nuitee
V
Verónica • solo_traveller • es
8
Pros:

El buffet

Cons:

Que no tuvieran los bebederos para mí perrita y que la tele no tiene Internet

2026-07-15 • via Nuitee
N
NURIA • solo_traveller • es
10
2026-07-15 • via Nuitee
O
Ortega • solo_traveller • es
7
Pros:

Desayuno

Cons:

No había escobilla para el baño

2026-07-14 • via Nuitee
A
Armin • solo_traveller • de
8
2026-07-14 • via Nuitee
A
Alfonso • family_with_children • es
9
2026-07-13 • via Nuitee