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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Massage services
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Non-smoking throughout
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Allergy-free room
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Heated pool
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Salt-water pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Key card access
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Golfing on site
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Private picnics
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Reception hall
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
Review Highlights
Categories
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Property Description
Luxurious Amenities
This British Columbia hotel offers a full-service spa, indoor heated mineral pool, and a gym for guests to unwind and stay active during their stay.
Culinary Delights
Indulge in delicious meals at the on-site restaurant serving dinner and a pub offering lunch and dinner options. Start your day right with a complimentary hot breakfast buffet in the Atrium.
Convenience and Comfort
Enjoy modern amenities in the guest rooms such as a 40-inch flat-screen TV and an iPod docking station. Take advantage of the complimentary airport shuttle, outdoor hot tubs, and free Wi-Fi offered by the hotel.
Book now to experience the perfect blend of relaxation and convenience at Kelowna Best Western Hotel and Suites.
For tour bookings with more than 5 rooms please inform the hotel in advance with a rooming list (guest names for each room), time of arrival, and if any parking is required for the tour bus.
Please note, parking will be limited from 1-6 October 2017. Some noise between the hours of 08:00–18:00 is anticipated around the main area of the hotel due to the usage of heavy equipment during a new signage installation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Laute Straße vor dem Zimmer
room and location
That they didn't get my reservation correct and took zero accountability and placed the blame on using a third party booking company
The hotel is well located for restaurants and other shopping needs. The staff were friendly and helpful. The rooms are clean and comfortable, although none of the rooms have comfort height toilets. I would recommend this hotel to anyone.
Initially we were given room 824 but after a few hours, we requested to be moved due to noise from the highway/main road. We were moved to 325 which overlooked the hotel's green space & the room was much quieter although we couldn't use the heat/control system because it was as loud as a freight train. The staff at this hotel are excellent. We appreciated that the hotel also has guest laundry machines. We did not use the spa, fitness centre or pool.
During my daughter's four years of university, I stayed at this hotel a couple of times each year. Out of eight visits, this is the only one where I have to say I didn't enjoy the experience. The shower in the room above or next to ours made a terrible noise, and I think the same happened when we showered. Besides this noise, there was something else in the neighbouring rooms that sounded like a jackhammer on the floor. The neighbours arrived late, and this occurred repeatedly, but I don't know if it was their fault or an issue with the water pipes.
Whole building is puzzle beds very small size
clean rooms and hotel. free breakfast. nice lounge and food.
breakfast food was adequate. The food could have been hotter.
Pricey, extremely rude and unprofessional staff. Refused to answer simple questions regarding room information.
Great hotel. Great breakfast buffet and great location
We stayed at Bestwestern Plus Kelowna Hotel & Suites. It is a large hotel, much larger than the typical Bestwestern in most towns. We were happy we were assigned a non-tower room as we heard some room in the tower had mold issues. There was free coffee and hot/cold water at all times near the lobby. Check in staff were friendly and helpful with food suggestions nearby. We dined at Joey and Cactus Club Café (both were great) within 10 minute walk from the hotel. The room was larger than average in size, nicely furnished, with a clean, modern look, and came with a fridge, coffeemaker and 2 comfortable Queen beds. The washbasin was outside of the large bathroom. Free complementary hot and cold breakfast was served from 7am to 10am. Breakfast included bread, choice of 3 cereals with milk, cut fruits (cantaloups, honeydews and pineapples), sausage and hardboiled eggs, cooked oats (with cranberry and granola toppings), and make your own waffles. There’s a EV charging station beside and behind the hotel. The only complaint was I was awakened at 7am but loud sounds and vibrations from either the heater or air-conditioner running above my unit, It lasted for over 15 mins and went away for a few minutes before returning again for another 15 mins and kept me awake.
Amabilidad
Le falta remodelación
Spent the night before in a terrible motel, decided the rest of my trip I would at least feel safe to sleep so picked this hotel which trip advisor rated as one of the best in Kelowna. I don’t disagree! The free breakfast was a great touch, the room clean, fresh smelling, well maintained and quiet. The bed comfortable and very clean. Will return here every time I’m in Kelowna and will favour best western in other cities too.
Breakfast was great, good location
Location
Everything else, overpriced
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