Alex Hotel & Suites Anchorage Airport

Hotels
•
Independent
6.4 (221 reviews)
4615 Spenard Road, Anchorage, Alaska, 99517 , Anchorage , US
1-907-243-3131

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Facilities

Boat tours nearby
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location to the airport
Clean sheets
Cons:
Dated facilities
Poor front desk service
Cleanliness issues

Categories

Cleanliness
5.1
Multiple mentions of cleanliness issues, including dirty conditions and musty smells.
Service
7.6
Staff were helpful and friendly, but some mentioned poor front desk service.
Location
7.1
Convenient to the airport but in a less desirable neighborhood.
Room Quality
5.6
Rooms are dated and in need of renovations, with musty smells noted.
Amenities
6.1
Basic amenities available, but some guests experienced issues.
Value for Money
6.1
Some value seen in location and services, but overall mixed feelings on worth.
Food and Beverage
7.1
Breakfast and basic dining options were positively received, but limited.
Overall Experience
6.5
Generally an average experience with significant room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:59

Property Description

Discover your ideal getaway at Alex Hotel & Suites Anchorage Airport, where convenience meets comfort!

Recreation Amenities: Unwind with our fantastic recreational offerings, including bicycle rentals to explore scenic Anchorage or relax in our beautiful garden while taking in the stunning views.

Comfortable Accommodation: Retreat to one of our 123 air-conditioned rooms, each featuring a plush pillowtop bed, microwave, and flat-screen TV, ensuring a restful night after an adventurous day.

Business and Event Facilities: With 1195 square feet of flexible meeting space and a 24-hour business center, this hotel is perfect for hosting events or conferences, backed by our dedicated multilingual staff.

Don't miss out on an unforgettable stay—book your room at Alex Hotel & Suites now!

Important information:

  • Up to 2 children 13 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

Location

Guest Reviews

6.4
Based on 221 reviews
Cleanliness: 5.1
Service: 7.6
Location: 7.1
Room Quality: 5.6
Amenities: 6.1
Value for Money: 6.1
Food and Beverage: 7.1
Overall Experience: 6.5
F
Franz • couple • de
8
Pros:

Das Frühstück ist absolut basic.

Cons:

Etwas in die Jahre gekommen.

2026-07-01 • via Nuitee
S
Steve • couple • us
5
Not bad but could have been way better
Pros:

The king bed was high and very comfortable the staff was awesome

Cons:

Maintenance in hotel is poor bathroom door would not even come close to shut no mats for bathtub too slick for older people got stuck in elevator for 25 minutes elevator got shut down at least they had two need to have stair ways open not just for emergencies

2026-07-01 • via Nuitee
H
Howard • family_with_children • us
6
A convenient and reasonably comfortable, budget friendly stay with a pleasant staff.
Pros:

The convenient location close to the airport was the primary draw, as we were coming back to Anchorage at the end of our vacation and had a very early flight out the next morning. The staff were pleasant and housekeeping quickly attended to a concern we had. Place was generally quiet, beds were comfortable enough for a night's sleep. There was fresh water available in the lobby to refill our bottles. We could not stay for breakfast but the dining room looked nice enough if nothing fancy. Parking free and sufficient, with luggage carts available in the lobby, so checkout and loading out was a breeze.

Cons:

I had booked the room not having read too many reviews. but don't expect luxury or even the general spotlessness of a typical chain place. The neighborhood, close to the airport as noted, looks a bit rough with a fair number or characters hanging out on the streets, which might put some people off. There were a few such characters hanging around the parking lot and lobby, and we read that the establishment doubles as a long term hotel for some folks. There was little noise and no one bothered us other than one chatty older gentleman.
The interior lobby and corridors seemed neglected and a bit dirty, and the room showed its age. There was a pervasive smell of overpowering cleaning products, and the bathroom floor was covered in some kind of sticky film. I mentioned this to the front desk staff immediately, and as mentioned above housecleaning arrived fairly promptly to re-mop that floor. The room was also uncomfortably warm when we arrived, but there is an air conditioner by the window to cool things down. The television doesn't seem to receive HD channels, that wasn't an issue for us.

2026-06-29 • via Nuitee
M
Matthew • couple • us
6
2026-06-25 • via Nuitee
W
William • solo_traveller • us
7
Pros:

Convenient location and free breakfast were good.

2026-06-25 • via Nuitee
J
joann • solo_traveller • us
5
Pros:

Appeared clean and the location was close to the airport. The registration staff were very helpful.

Cons:

Outdated furniture. Curtain linings were full of cracks that let in daylight. The art in the room was dark, faded.
The cleaning staff were friendly but it was clear they were anxiously waiting for guests to check out even though it was not yet near check out time.

2026-06-23 • via Nuitee
H
Helen • couple • us
6
Not likely to book again
Pros:

Clean convenient

Cons:

Lobby had janitorial equipment and supplies in reception are and cluttered with items not appropriate for welcome area

2026-06-21 • via Nuitee
L
lisa • extended_group • us
9
2026-06-20 • via Nuitee
K
Kimberly • couple • us
10
As expected, staff is friendly and our room was nice and clean.
Pros:

I request a suite, I like the top floor.

Cons:

I do not have complaints

2026-06-18 • via Nuitee
M
Marilyn • couple • us
6
Pros:

Close to airport with shuttle.

Cons:

Linens, bathtub was damaged, bathroom door was damaged, breathfast, no signage for the property

2026-06-14 • via Nuitee
L
Laurence • couple • us
7
2026-06-14 • via Nuitee
M
Micah • solo_traveller • us
7
2026-06-14 • via Nuitee
R
Robert • couple • us
8
2026-06-13 • via Nuitee
V
Van Leeuwen • family_with_children • us
3
Rundown Hotel
Pros:

The stuff at the reception desk was very helpful and nice.

Cons:

This hotel needs major renovations. Also It smells like food everywhere.

2026-06-11 • via Nuitee
I
Imroz Mohammed • couple • sa
1
2026-06-09 • via Nuitee
L
Linda • couple • us
10
It was convenient for my travels and comfortable.
Pros:

Our room was huge and comfortable.

Cons:

The room needs some updating. Get rid of the carpeting.

2026-06-09 • via Nuitee
D
Dyer • solo_traveller • us
9
Pros:

Room was fantastic, didnt hear anybody else and even was able to see the vehicle from the room clearly. Bad part is... it is on spenard... not the greatest of neighborhoods, but nobody messed with us or our stuff.

Cons:

Just the neighborhood. Not one to walk around after dark.

2026-06-07 • via Nuitee
P
Pamela • couple • us
3
Grungy property in a sketchy area. Stay away.
Pros:

It’s close to the airport with included airport transportation.

Cons:

This is a grungy property in a sketchy area. The A/C was broken in our room. We had to insist they move us after 5 hours where it was consistently 84°. They wanted to attempt fixing it, but gave it little effort, commenting about the room “When it’s cold it’s cold. When it’s hot it’s hot. Shrug.”
5 minutes after the included breakfast opened, there was virtually nothing there. 1 juice. 3 biscuits, about a half cup of gravy. We left and ate elsewhere.
The property appears to have been built in, and not updated since the 1970s. Large bleach spills on hallway carpets, curtains look like rags.
As we were checking in, a housekeeper loudly announced to the front desk person “There’s poop
stains everywhere!”
The area is quite sketchy. Homeless abound. We were happy it was light outside, and we walked fast.
I didn’t take photos because EW.
Honestly, the thing I liked most was leaving.

2026-06-04 • via Nuitee
S
Schrader • solo_traveller • us
8
Decent stay, no frills
Pros:

It’s a place to crash if you’re on your way to camp

Cons:

Sketchy cars and folks in the parking lot

2026-06-02 • via Nuitee
A
Adiyukh • solo_traveller • us
5
2026-06-01 • via Nuitee