Alex Hotel and Suites Anchorage Airport

Hotels
6.2 (903 reviews)
4615 Spenard Road , Anchorage , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Very close to the airport / convenient shuttle and depot pickup
Staff described as polite, attentive and helpful
Free parking
Breakfast noted as good and clean
Outside/grounds maintenance praised by some guests
Easy booking and convenient for short stays
Cons:
Widespread cleanliness issues: dirty carpets, stains, bad smells, hairs and trash
Rooms and furnishings are dated, tattered and in need of renovation
AC, lighting and some room fixtures reported as malfunctioning
Amenities limited or problematic (no laundry, broken ironing board, difficult TV)
Value for money concerns — considered expensive for condition
Thin walls / noise transmission between rooms

Categories

Cleanliness
2.5
Multiple guests reported dirty carpets, stains, bad smells, hairs and trash in rooms; several explicitly said rooms did not feel clean.
Service
9.5
Staff repeatedly described as polite, attentive and helpful; shuttle/airport pickup noted as smooth and efficient, making service a strong positive.
Location
9.5
Consistently praised for proximity to the airport and convenience for short stays; free parking and depot pickup add to location value.
Room Quality
3
Rooms described as dated, tattered furniture, old carpeting, stained bedspreads, malfunctioning AC and lighting—overall poor room condition.
Amenities
5.5
Basic amenities present (breakfast, shuttle, parking), but issues noted: no laundry on site, broken ironing board, difficult TV controls and some battered fixtures.
Value for Money
4
Several guests felt the price was high for the condition and cleanliness of the property; complaints that quality did not match cost.
Food and Beverage
7
Breakfast described as good and clean by multiple guests, though service could be understaffed at times; overall a positive aspect.
Overall Experience
8.6
Mixed but usable for quick airport transit stays: excellent staff and ideal location lift the experience despite significant cleanliness and room-quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 20:09

Property Description

Convenient Location near Lake Hood Seaplane Base
Situated just across from the Lake Hood Seaplane Base, Alex Hotel and Suites offers a prime location for travelers looking to explore Anchorage.

Comfortable Rooms and Amenities
Each spacious, non-smoking room at our hotel features a cable TV, a seating area, and tea/coffee-making facilities, ensuring a comfortable stay for our guests.

Exceptional Services and Facilities
Guests can enjoy free Wi-Fi, a daily deluxe continental breakfast, and a 24-hour reception at Alex Hotel and Suites. Additionally, a complimentary transfer service to all Anchorage airports, the train station, and popular attractions like the Egan Center and Dena'ina Civic and Convention Center is provided.

Ready to experience convenience and comfort in Anchorage? Book your stay at Alex Hotel and Suites now!

Important information:

Please note that guests are required to present a valid photo ID and credit card upon check-in. Please note that all special requests are subject to availability upon check-in and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANC

Location

Guest Reviews

6.2
Based on 903 reviews
Cleanliness: 2.5
Service: 9.5
Location: 9.5
Room Quality: 3
Amenities: 5.5
Value for Money: 4
Food and Beverage: 7
Overall Experience: 8.6
J
johnson • family_with_children • us
7
2026-08-29 • via Nuitee
W
Williamson • couple • us
8
It was pleasant for one night.
Pros:

It was close to the airport.

Cons:

There wasn’t a lot around to walk to.

2026-08-29 • via Nuitee
R
Robert • solo_traveller • us
9
2026-08-28 • via Nuitee
J
JoAnne • couple • us
5
Pros:

Close to the airport. Free shuttle to and from airport was nice.

Cons:

Breakfast was fair.

2026-08-27 • via Nuitee
J
JoAnne • couple • us
6
I know Alaska is expensive so even mediocre rooms and hotels are pretty costly.
Pros:

Convenience to airport.

Cons:

Condition, not too clean.

2026-08-26 • via Nuitee
L
Lauren • solo_traveller • gb
4
Expensive for the standard of hotel
Pros:

Free airport shuttle

Cons:

Old and in need of modernisation

2026-08-26 • via Nuitee
S
Steven • family_with_children • us
8
This hotel is great if you just need one night near the airport.
Pros:

The staff is so helpful. Our flight was delayed and we didn’t arrive until almost 2 AM but someone came to pick us up within like 15 minutes.

Cons:

Nothing fancy. Just basic. But it was fine for the one night that we needed.

2026-08-24 • via Nuitee
T
Tammy • couple • us
7
Nice hotel for a reasonable price. In house breakfast and the kept our fish in walk in freezer!
Pros:

The room was a nice size. Breakfast was good with eggs and other warm offerings. Dinner was also available on-site for a reasonable price. Transportation was available. We needed four shuttle runs, and three were exceptionally on time. They also offered to hold our luggage while on excursions for days and held our fish in a walk-in freezer until we flew out free of charge. Very MUCH APPRECIATED!

Cons:

One shuttle ride left us at the train station as the last people out of about 200 people in a not-so-safe location. They said the shuttle would pick us up in 20 minutes, and we were there for almost an hour. That was the only time the shuttle was late, however. This hotel is located in a bad neighborhood but a decent stay if you plan on an overnight stay or plan on traveling out daily. Personally, I would opt for the nicer hotel up the road at The Lakefront next time. They have a great restaurant in-house and a much better, safer feel to them.

2026-08-24 • via Nuitee
D
Dillon • couple • us
9
A good value for a short pre cruise stay, especially if location isn’t a major issue
Pros:

Good value, Anchorage is not cheap but this was a great price. Prompt on request shuttle to down town, 24 hr air port transfer

Cons:

Only one good, but very good, restaurant in walking distance

2026-08-23 • via Nuitee
S
Scott • couple • us
3
Pros:

Nothing

Cons:

Old, dirty curtains wrinkled and filthy. Stains in bathtub. Dirty old carpet.

2026-08-23 • via Nuitee
E
Estee • solo_traveller • us
8
Close to the airport. Free shuttle. Friendly staff.
Pros:

Friendly staff. Very close to the airport. Comfortable bed.

Cons:

The building is dated and a bit run down.
I paid over $300 for one night and expected something better.

2026-08-22 • via Nuitee
M
Matteo • couple • ch
7
Good, could be cheaper
Pros:

Comfortable beds, big rooms, good internet, good waffles, convenient free shuttle to the airport

Cons:

Terrible coffee, too expensive

2026-08-22 • via Nuitee
P
Pamela • couple • us
7
Adequate
Pros:

Close to airport

Cons:

Carpet in room didn’t feel clean.

2026-08-20 • via Nuitee
P
Pamela • couple • us
7
Adequate room and breakfast.
Pros:

Close to the airport

Cons:

Carpet in rooms feels gummy. I didn’t like walking on it barefoot.

2026-08-20 • via Nuitee
T
Timothy • extended_group • us
4
Way overpriced and not clean. Carpets were old and sticky
Pros:

Complementary shuttle to and from the airport

Cons:

Way overpriced and not clean. Carpets were old and sticky

2026-08-18 • via Nuitee
J
Jeff • extended_group • us
5
2026-08-16 • via Nuitee
Y
Yael • couple • il
7
השיג את המטרה , לישון וללכת לאסוף את הקמפר על הבוקר.
Pros:

המיקום ליד שדה התעופה התאים לנו.
הצוות היה חביב

Cons:

הכל מאוד מיושן .

2026-08-15 • via Nuitee
L
Lisa M. • couple • as
5
Ok but could have been better
Pros:

The breakfast was ok.

Cons:

The receptionist wasn’t very friendly and not welcoming until they changed shift and she was nicer. I waited a while to get my room after I received a confirmation that my request for early check in was approved 🤨☹️

2026-08-15 • via Nuitee
C
Carrie • extended_group • us
10
Comfortable one night stay near airport
Pros:

Comfortable room - friendly staff

2026-08-14 • via Nuitee
M
Marco • solo_traveller • ch
4
2026-08-12 • via Nuitee