Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent central location near train station and town center
Frequently praised breakfast (varied and extensive)
Friendly and accommodating staff in many cases
Spacious rooms/studios available and comfortable beds
Child-friendly (cribs provided, special requests handled)
Convenient for short stays and sightseeing
Cons:
Several reports of unpleasant or musty room odors
Some reception staff were stressed/unfriendly or slow at times
No mini-fridges or in-room coffee machines in many rooms
Occasionally small rooms for the price
Single elevator causing longer waits
Kettle with limescale noted by at least one guest

Categories

Cleanliness
7.2
Mixed reports: several guests praised clean rooms and comfortable beds, but multiple reviews mention unpleasant/musty odors in some rooms and occasional smell issues on arrival.
Service
8.1
Generally friendly and helpful staff (night receptionist praised, child-friendly service), though a few guests noted stressed or briefly unfriendly reception staff and occasional slow/manned reception waits.
Location
9
Consistently praised: very convenient central location near the train station and main town, easy to find and ideal for short stays and sightseeing.
Room Quality
7.8
Varied room experiences: some roomy, well-equipped studios and comfortable beds; others reported small rooms, awkward bathroom door layout or noisy street when windows opened.
Amenities
7.5
Breakfast and basic in-room amenities are provided, but guests noted missing mini-fridges and coffee makers in rooms, a single elevator causing waits, and occasional kettle limescale.
Value for Money
7
Mixed to negative: several guests felt the room size/quality did not justify the price; others found the hotel affordable — value perceived as below expectations for some travelers.
Food and Beverage
8.7
Breakfast repeatedly praised as varied and extensive, with special accommodation for children; a few found the breakfast basic but overall positive sentiment.
Overall Experience
8.7
Suitable for short stays: many guests recommended the hotel for location, comfortable beds and good breakfast; negatives (odors, occasional service lapses, missing in-room extras) tempered but did not dominate overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Modern Accommodation and Charming Bar
Experience modern accommodation just 200 meters from the main railway station in Mainz city center. Enjoy a peaceful night's sleep in spacious rooms with private bathrooms, satellite TV, and free WiFi. Unwind at the charming Kaiser's Bar with a beer or regional wine.

Daily Breakfast Buffet
Start your day right with a delicious breakfast buffet at Moguntia restaurant. Indulge in a variety of tasty options served fresh every morning.

Convenient Location
Explore nearby attractions like Landesmuseum Mainz and Mainz Cathedral, all within walking distance of Mercure Mainz City Center. Book now for a memorable stay!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FRA

Location

Guest Reviews

8
Based on 2064 reviews
Cleanliness: 7.2
Service: 8.1
Location: 9
Room Quality: 7.8
Amenities: 7.5
Value for Money: 7
Food and Beverage: 8.7
Overall Experience: 8.7
B
Bettina • solo_traveller • de
8
Perfekt für Kurzaufenthalt in Mainz
Pros:

Neben dem Hauptfrühstücksbuffet gibt es auch ein sogenanntes kleines Frühstück am Tisch, was für jemanden, der, wenn überhaupt, morgens nur wenig zu sich nimmt, perfekt ist.

2026-10-29 • via Nuitee
R
Renate • extended_group • de
9
Alles im Allem gut
Pros:

Preisleistung war gut. Sehr freundliches Personal. Frühstückt gut

Cons:

Keine besonderen Ereignisse

2026-10-26 • via Nuitee
M
Martijn • solo_traveller • nl
7
2026-10-24 • via Nuitee
R
Richard • extended_group • je
9
Pros:

It was very conveniently located.

Cons:

5 minute wait for reception to be manned.

2026-10-23 • via Nuitee
K
Karl-Peter • solo_traveller • ch
8
Für einen Kurzaufenthalt in Mainz durchaus geeignet.
Pros:

Frühstück sehr vielfältig.

Cons:

Personal (Rezeption) wirkte teilweise gestresst / kurz angebunden.

2026-10-22 • via Nuitee
M
Mira • couple • gb
9
Pros:

We arrived very late around 23.30 due to a delayed flight, on arrival we rang the night bell and the receptionist came out to greet us, quick checkin, which was what we need after a long day. Room was lovely, very roomy and clean with coffee machine. Shower was great :) my mother has a room with a bath tub, the bathroom was huge with a balcony. Breakfast offered a great selections of food. Hotel location was great too, a short walk into the main town and also close to the train station - can highly recommend

2026-10-21 • via Nuitee
L
Lynne • couple • gb
9
2026-10-19 • via Nuitee
B
Beeke • solo_traveller • de
4
Pros:

Die Lage

Cons:

Sehr penetranter Gestank im Zimmer vom vorherigen Gast. Dame an der Rezeption unfreundlich. Keine Steckdose am Bett

2026-10-19 • via Nuitee
M
Megan • couple • us
10
2026-10-15 • via Nuitee
L
Lisbäth • solo_traveller • de
7
2026-10-13 • via Nuitee
L
Lisbäth • solo_traveller • de
7
2026-10-13 • via Nuitee
C
Christoph • family_with_children • de
9
Tolles Frühstück, geräumiges Zimmer, kinderfreundlicher Service
Pros:

- sehr geräumiges Studio mit Küchenzeile (die wir aber nicht genutzt haben - wir hatten aber sehr viel Platz, ideal für unser Kind)
- Kinderbett wurde bereitgestellt
- tolles umfangreiches Frühstück (auf Wunsch wurde Haferbrei für Kind gekocht)
- Lage war für unsere Unternehmungen ideal

Cons:

- Gegend um Hotel etwas schmuddelig (Nähe Bahnhof)
- Nur ein Fahrstuhl (längere Wartezeit)

2026-10-13 • via Nuitee
M
Mark • solo_traveller • il
10
2026-10-12 • via Nuitee
M
Michael • family_with_children • de
9
2026-10-11 • via Nuitee
N
Natascha • solo_traveller • gb
7
2026-10-11 • via Nuitee
O
Oliver • extended_group • ch
7
2026-10-11 • via Nuitee
S
Shokhrat • family_with_children • ge
1
2026-10-09 • via Nuitee
C
Cynthia • solo_traveller • ca
7
It was just what I needed for a rest day in the city.
Pros:

Affordable and comfortable

Cons:

Nothing

2026-10-07 • via Nuitee
C
Cynthia • solo_traveller • ca
7
2026-10-07 • via Nuitee
M
Max • couple • at
7
Pros:

Gute Lage, freundliches und hilfsbereites Personal

Cons:

Im Zimmer war ein unangenehmer Geruch bermerkbar, wann immer man reinkam, musst jedes Mal sofort das Fenster aufreißen

2026-09-18 • via Nuitee