ibis Luzern Kriens

Hotels
•
ibis
7.9 (2225 reviews)
Industriestrasse 13 , Luzern , ch
+41 41 349 49 49

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean and spacious rooms
Cons:
Cleanliness issues in the bathroom
Breakfast crowding
Communication problems regarding fees

Categories

Cleanliness
6.86
Review mentions 'Schimmel im Badezimmer' indicating cleanliness issues.
Service
8.33
Positive comments on service with 'Personnel amable' and 'hyper gentil accueillant'.
Location
8.37
Guests mention the location as 'perfect' for commuting and near city center.
Room Quality
7.82
General praise for room quality being spacious and clean.
Amenities
8.35
Facilities like mini fridges and kettles positively noted.
Value for Money
7.81
Comments suggest good value for price among several reviews.
Food and Beverage
7.36
Breakfast was noted as 'prima' but some issues with communication around fees.
Overall Experience
8.33
Overall satisfaction with the stay as indicated by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:36

Property Description

Convenient Location: The Ibis Luzern-Kriens is ideally situated at the base of Mount Pilatus, providing a peaceful setting near the A2 motorway and just a short distance from Lucerne.

Comfortable Accommodation: Enjoy a restful stay in well-appointed rooms with comfortable beds, complemented by complimentary WiFi throughout the hotel.

Easy Access to Attractions: Explore the beauty of Lucerne and Mount Pilatus with a quick 5-minute train ride, or venture to the ski slopes at Mount Titlis within 35 minutes. Plus, indulge in a variety of dining options within the hotel's vicinity.

Experience the perfect blend of convenience and comfort at Ibis Luzern-Kriens. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs CHF 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 6 years old to 12 years old stay for CHF 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.9
Based on 2225 reviews
Cleanliness: 6.86
Service: 8.33
Location: 8.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.33
Z
Ziyad • couple • sa
7
2026-07-25 • via Nuitee
A
Angela • family_with_children • au
7
Great staff, good breakfast.
2026-07-25 • via Nuitee
F
Farid • family_with_children • ca
8
2026-07-25 • via Nuitee
A
Anastasia • couple • be
9
2026-07-25 • via Nuitee
B
barez • family_with_children • iq
7
2026-07-23 • via Nuitee
A
Aakash • solo_traveller • in
10
2026-07-22 • via Nuitee
A
ALADINO • solo_traveller • il
10
2026-07-21 • via Nuitee
H
Hyldgard Christensen • family_with_children • dk
7
Rent ophold uden dikkedarer og tættere på byen end man tror
Pros:

Det var super nemt at komme til byen - 5 min til tog der var gratis og så fem minutters kørsel. Det var pænt og rent men ikke på nogen måde fancy. Dejligt at man kunne parkere i kælderen. Fik det jeg troede jeg fik. Området er ret trist så hvis man vil have charme hvor man bor er det ikke det rigtige sted. Tæt på et stort shoppingcenter.

Cons:

Ucharmerende beliggenhed og som en del af et kompleks med media Markt og andet.

2026-07-20 • via Nuitee
D
duygu • family_with_children • tr
9
Pros:

Pilatus'a karşı keyifliydi odası .

Cons:

Merkeze bı tık uzak ama trenle 2 durak mesafesinde .

2026-07-19 • via Nuitee
A
A.Hayee • solo_traveller • au
9
Good Hotel Nice View 👌
Pros:

It was a good place to stay with nice mountains view.
We had memorable stay at this location.

2026-07-19 • via Nuitee
J
Jean-Claude • couple • be
5
Pros:

La réservation effectuée ne comprenais pas le petit-déjeuner qu'il a fallu régler pour un prix de 20FS/personne. Ajouté au prix de la chambre, c'est beaucoup sachant qu'il n'y a pas d'air conditionné.

Cons:

Le prix et la chaleur dans la chambre

2026-07-19 • via Nuitee
L
Luzia • couple • ch
8
Pros:

Gutes, reichhaltiges Frühstück
Freundliche und kompetente Beratung beim Einchecken

2026-07-18 • via Nuitee
D
Daniela • extended_group • ch
8
Pros:

Frühstück war ok.

2026-07-18 • via Nuitee
J
Jes • family_with_children • gb
8
Friendly staff and great breakfast.
Pros:

Great with parking in the basement. Clean and good location.

Cons:

An aircondition would be nice.

2026-07-18 • via Nuitee
T
Transport • family_with_children • fr
10
2026-07-18 • via Nuitee
H
HamedHK • solo_traveller • au
8
Pros:

It was very good, specially the staff helped us about where to see and information about the areas.

Cons:

There was no Air condition

2026-07-18 • via Nuitee
A
Al • couple • il
7
2026-07-17 • via Nuitee
A
Ammad • family_with_children • om
10
Pros:

Good place Goof hospitality of the reception

2026-07-17 • via Nuitee
L
Laurens • family_with_children • be
7
Pros:

Easy parking. Clean rooms. Friendly staff.

Cons:

The airconditioning is a fan.

2026-07-16 • via Nuitee
D
Ditta • solo_traveller • hu
8
Jó választás a környéken
Pros:

Kényelmes

2026-07-16 • via Nuitee