Best Western Naples Inn & Suites

Hotels
•
Best Western
8.8 (3586 reviews)
2329 9th Street North , Naples , us

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Responsive staff
Nice pool area
Cons:
Cockroach issues
Old room conditions
Distance from city center

Categories

Cleanliness
7.36
Reports of cockroaches and outdated conditions led to negative sentiment.
Service
10
Staff was understanding and resolved issues promptly.
Location
9.33
Location is generally good but some reviews mentioned distance from the center.
Room Quality
7.37
Old furniture, poor conditions, and cockroach issues diminish the room quality.
Amenities
9.32
Nice pool area and good breakfast options.
Value for Money
8.35
Some guests felt pricing did not match quality.
Food and Beverage
9.81
Breakfast was well-received and augmented positive experience.
Overall Experience
8.86
Overall experience was mixed, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Luxurious Amenities

This Naples hotel offers 2 outdoor swimming pools, 2 hot tubs, and a mini-golf course for guests to enjoy. Each room is equipped with a flat-screen TV with HD cable channels and HBO, along with tea-and-coffee making facilities. The apartments even come with a fully equipped kitchen for added convenience.

Convenient Location

Located just a 5-minute drive from Naples beach and 2 miles from historic Old Naples, guests can easily access both leisure and dining options. Additionally, a complimentary hotel shuttle to Lowdermilk Beach is provided, ensuring a stress-free beach day.

Complimentary Services

Start your day with an American buffet breakfast and stay connected with free WiFi throughout the hotel. Take advantage of the added perk of a shuttle service to the beach. Book your stay at the Best Western Naples Inn and Suites for a relaxing and enjoyable Naples experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 3586 reviews
Cleanliness: 7.36
Service: 10
Location: 9.33
Room Quality: 7.37
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 9.81
Overall Experience: 8.86
F
florencia • family_with_children • ar
9
Pros:

Me gustó que el cuarto diera a la pileta. Eso era muy cómodo. La vegetación y la parte de la pileta muy lindo y cómodo. Tenía cuarto remodelado y estaba muy bien. El estacionamiento al lado o cerca del cuarto. La ubicación es muy buena. Cerca de la playa, con todo bastante cerca , el publix al lado, farmacia en frente. Hicimos late check out, y por poca plata pudimos quedarnos hasta las cinco de la tarde, fue genial porque aprovechamos un día más .

Cons:

Fuimos el fin de semana del memorial day. Había mucha gente. Para el desayuno había cola y no había lugar donde sentarse, tenías que esperar. Toallas para pileta dependía la hora si conseguías o no. Y no nos pudieron dar reposeras ni sombrillas porque estaban todas ocupadas . Si lloviera en el horario del desayuno, no sé bien donde te ubicas porque es al descubierto .

2026-05-30 • via Nuitee
Y
yves • solo_traveller • fr
9
Pros:

L'emplacement, le petit déjeuner

2026-05-30 • via Nuitee
R
RichardSayago • solo_traveller • us
8
2026-05-27 • via Nuitee
J
Janneke • family_with_children • nl
6
Fijne locatie, maar het personeel van de receptie was zeer onvriendelijk.
Pros:

Heerlijk uitgebreid ontbijt.
De ligging van het complex is fijn, je loopt in 15 minuten naar het strand.
Dichtbij winkels.

Cons:

Het personeel ‘s avonds bij de receptie was zeer onvriendelijk.
Wij hadden met 5 personen slechts 2 handdoeken. Dus nieuwe handdoeken gevraagd, die zouden ze komen brengen, maar hebben we uiteindelijk zelf gehaald. Toen we ‘s avonds wilden gaan slapen om 11 uur kwamen we erachter dat al het beddengoed van de slaapbank ontbrak. Dus weer naar de receptie om beddengoed. Toen we daarna vroegen of we ook een kussen konden krijgen werden we bijna uitgescholden en weggestuurd zonder kussen. De kussens waren op. De man bij de receptie was zeer onvriendelijk en toonde nul begrip.

2026-05-27 • via Nuitee
P
Perla M • couple • us
10
Tranquilidad, descanso y lujo
Pros:

Me encantó el lugar en general muy acogedor sus instalaciones, todo limpio y ordenado. Volveré pronto

2026-05-27 • via Nuitee
W
Wajih • family_with_children • be
8
2026-05-27 • via Nuitee
H
Hoyos • extended_group • us
10
Pros:

Me encantó volvería

Cons:

Hermoso sencillo agradable

2026-05-27 • via Nuitee
O
Orestes • solo_traveller • us
10
2026-05-26 • via Nuitee
D
Debbie • solo_traveller • us
3
Pros:

I like the location and that there were two pools and two hot tubs and that we had a miniature apartment

Cons:

What I didn't like is the place was old and dirty and run down the pool and the hot tubs were never upkept they were cloudy and dirty the food was terrible microwaved eggs microwave sausage and bacon

2026-05-26 • via Nuitee
D
Dailyn • family_with_children • us
10
2026-05-26 • via Nuitee
J
jose • extended_group • us
9
2026-05-25 • via Nuitee
P
paola • solo_traveller • us
1
No me gustó
Pros:

El paisaje está en un lugar bien arborizado, mucha naturaleza peces, y la cercania a las playas a 5 minutos en carro de lowdermilk beach y a 15 minutos de vanderbilt beach

Cons:

Falta de limpieza, muy desorganizado, colchón incomodo, baños no muy limpios, había cucarachas, habían alfombras del restaurante debajo colgadas, un techo de la parte de abajo exterior de las habitaciones sucios llenos de mildow, muchos muebles viejos en todo el parqueo, estacionamiento, y en los pasillos del hotel, falta de organización y limpieza....... creo q es bonito el paisaje y buena ubicación pero estas cosas le quitan todo lo bonito q pueda tener, necesita mucha limpieza y renovación

2026-05-25 • via Nuitee
G
Gary • couple • gb
10
Really nice place to stay. Very nice room, spacious, lovely big bed. Patio straight out into the pool area. Will definit
Pros:

Lovely room, patio doors straight out onto the pool area.

Cons:

Nothing, enjoyed everything.

2026-05-24 • via Nuitee
L
Leyva Campaña • family_with_children • us
3
Horrible
Pros:

En realidad solo el desayuno

Cons:

Tiene muchas plantas demasiado casi no se ve me dieron una habitación en un rincón del hotel que tenía trends cantidad de matas no se podía ver para afuera mal olor en la habitación y ni hablar del trato de las personas que te atienden en el front desk terrible siento que regale el dinero mi la leche de mi bebé pude calendar

2026-05-22 • via Nuitee
J
Juana Rosa • couple • ar
1
Cons:

SERVICIO AL CLIENTE

2026-05-22 • via Nuitee
Y
yamely • solo_traveller • us
10
Pros:

Maravilloso todo

2026-05-21 • via Nuitee
S
Sylvie • couple • fr
10
2026-05-21 • via Nuitee
D
Deloince • family_with_children • fr
8
2026-05-20 • via Nuitee
R
Richard • couple • us
7
Would stay again. Would request a first floor by the pool.
Pros:

Breakfast was good, associates serving breakfast were great. pool was clean, and the landscaping was really nice. The room was clean, would suggest a bench to set luggage and such on. Room was quiet.

Cons:

Overall look around pool was nice, the overall look of the parking and rooms looks dated and pulls overall look of hotel down. Extra bench or such to place luggage down would be nice. Brighten up the office, hard to spot and looks dated and cluttered. Need to update elevator, scary!

2026-05-19 • via Nuitee
C
Charles • couple • us
8
Pros:

Dominique was extremely helpful and courteous

Cons:

No water pressure in shower

2026-05-19 • via Nuitee