Best Western Naples Inn & Suites

Hotels
Best Western
8.8 (3610 reviews)
2329 9th Street North , Naples , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Responsive staff
Nice pool area
Cons:
Cockroach issues
Old room conditions
Distance from city center

Categories

Cleanliness
7.36
Reports of cockroaches and outdated conditions led to negative sentiment.
Service
10
Staff was understanding and resolved issues promptly.
Location
9.33
Location is generally good but some reviews mentioned distance from the center.
Room Quality
7.37
Old furniture, poor conditions, and cockroach issues diminish the room quality.
Amenities
9.32
Nice pool area and good breakfast options.
Value for Money
8.35
Some guests felt pricing did not match quality.
Food and Beverage
9.81
Breakfast was well-received and augmented positive experience.
Overall Experience
8.86
Overall experience was mixed, with both positive and negative aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:47

Property Description

Luxurious Amenities

This Naples hotel offers 2 outdoor swimming pools, 2 hot tubs, and a mini-golf course for guests to enjoy. Each room is equipped with a flat-screen TV with HD cable channels and HBO, along with tea-and-coffee making facilities. The apartments even come with a fully equipped kitchen for added convenience.

Convenient Location

Located just a 5-minute drive from Naples beach and 2 miles from historic Old Naples, guests can easily access both leisure and dining options. Additionally, a complimentary hotel shuttle to Lowdermilk Beach is provided, ensuring a stress-free beach day.

Complimentary Services

Start your day with an American buffet breakfast and stay connected with free WiFi throughout the hotel. Take advantage of the added perk of a shuttle service to the beach. Book your stay at the Best Western Naples Inn and Suites for a relaxing and enjoyable Naples experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.8
Based on 3610 reviews
Cleanliness: 7.36
Service: 10
Location: 9.33
Room Quality: 7.37
Amenities: 9.32
Value for Money: 8.35
Food and Beverage: 9.81
Overall Experience: 8.86
A
Ailime family_with_children us
9
2026-06-13 via Nuitee
G
gabriela family_with_children ar
6
Aceptable
Pros:

Desayuno bueno muy completo
Ubicación mb

Cons:

Estetica gral muy pasada de moda

2026-06-13 via Nuitee
M
Maria Pia couple ar
9
2026-06-11 via Nuitee
M
maria cecilia solo_traveller ar
5
Pros:

Ubicación

Cons:

No funcionaba ningún ascensor. Nos dieron habitación en segunda planta y con las maletas se complicó. Además nos cobraron un extra ya que tenían las habitaciones que habíamos reservado, sólo disponibles para quienes reserven por su cadena de hoteles. No responden a Booking

2026-06-10 via Nuitee
A
Adrian solo_traveller us
10
2026-06-10 via Nuitee
L
Leonardo couple bo
9
Recomendable
Pros:

Calidez en la atención. Ubicación. Traslado al la playa y prestamos de sombrillas y reposeras

Cons:

Nada

2026-06-09 via Nuitee
M
Mary Hernandez solo_traveller us
10
Beautiful Little Gem
Pros:

The place is amazing, the Gardens are amazing

Cons:

The towels, too rough

2026-06-08 via Nuitee
J
Julia R family_with_children us
4
Disappointed
Pros:

Staff is very approachable and polite

Cons:

Unfortunately the room was smelling cigarettes... we got changed to another room. Bedbugs found.

2026-06-08 via Nuitee
A
Aurora family_with_children us
10
Dias para relajarse.
Pros:

Todo me parecio excelente, tuve una estancia muy grata, todo el personal fue muy agradable y amistoso.

Cons:

No tengo nada negativo que decir, la verdad es que fue muy relajante mi fin de semana.

2026-06-08 via Nuitee
D
Diana couple us
9
2026-06-08 via Nuitee
N
nirgly solo_traveller ve
1
Pros:

Nada un sitio distinto a las imagenes en la pagina;

Cons:

El trato del personal en la entrada no fue amable; el sitio no se ve como en las imagenes que muestran, muy deteriorado todo de muy mal aspecto

2026-06-07 via Nuitee
Y
Yadami couple us
10
2026-06-05 via Nuitee
A
Agustina extended_group ar
10
2026-06-04 via Nuitee
L
LIDIA solo_traveller ar
10
Pros:

El best Western en Naples, muy buena ubicación, a 15 cuadras de la playa, me gustaría que vuelva el servicio que brindaba el hotel, trasladando a la playa, con reposeras y sombrilla.
Siempre vuelvo al mismo lugar!! Muy pintoresco y relajante

Cons:

La limpieza.

2026-06-04 via Nuitee
C
Castillo family_with_children us
5
Pros:

Desayuno estaba pobre ya que el precio que pagamos fue bastante alto

Cons:

El hotel no tiene mantenimiento todo esta muy viejo

2026-06-01 via Nuitee
S
Suilen extended_group us
10
2026-06-01 via Nuitee
O
Osvaldo extended_group us
10
Excelente
Pros:

Todo

Cons:

Nada

2026-06-01 via Nuitee
O
Osvaldo couple us
10
2026-06-01 via Nuitee
L
Luis couple us
10
2026-06-01 via Nuitee
S
Sandy couple us
10
Muy bien
2026-05-31 via Nuitee