Best Western Plus Clocktower Inn

Hotels
•
Best Western Plus
8.6 (584 reviews)
2511 1st Avenue North , Billings , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Cons:
Noise from other rooms
Location concerns

Categories

Cleanliness
7.98
The room was clean but some guests felt it was unsafe due to location.
Service
8.95
Guests appreciated the friendly and helpful staff.
Location
8.99
Located downtown near many activities, although location was questionable to some.
Room Quality
8.44
Rooms were generally spacious and comfortable.
Amenities
8.47
Hotel features a sauna, laundry service, and breakfast options.
Value for Money
8.43
Guests found the amenities and breakfast to be worth the value paid.
Food and Beverage
8.98
Breakfast received positive remarks; great food at the restaurant next door.
Overall Experience
8.55
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient City-Center Location
Best Western Plus Clocktower Inn in Billings, Montana offers a central location and an outdoor pool for guests to enjoy. The hotel's proximity to local attractions and amenities makes it an ideal choice for travelers.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is thoughtfully designed with essential amenities such as a refrigerator, cable TV, and free WiFi. The en suite bathrooms provide added convenience with bath or shower options and complimentary toiletries.

Relaxing Sauna and Additional Services
Guests can unwind after a day of exploration in the hotel's sauna or take advantage of amenities like the complimentary airport shuttle, 24-hour front desk, and business center. The added convenience of free parking and proximity to Yellowstone Art Museum make this hotel a top choice in Billings.

Book your stay at Best Western Plus Clocktower Inn for a relaxing and convenient experience in Billings, Montana.

Important information:

Parking is only available for the duration of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 584 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
J
Jerry • couple • us
10
2026-05-23 • via Nuitee
J
Jackie • solo_traveller • us
10
Pros:

Staff was very nice and helpful. Great shuttle service, great location and room was very clean.

2026-05-19 • via Nuitee
J
John Reed • extended_group • gb
8
Good
Cons:

2 people working in the cafe for breakfast. Is advertised as best in billings . A 30 min wait to be seated , @ 30 people also waiting but only 3-4 tables actually in use

2026-05-14 • via Nuitee
J
Jackie • solo_traveller • us
10
Excellent
Pros:

Staff was exceptionally friendly, polite and helpful!
It was great to have the pool to pass some spare time and the cafe was awesome.

Cons:

N/a

2026-05-11 • via Nuitee
T
Tena • solo_traveller • us
8
Pros:

Clean comfortable room

Cons:

Free breakfast to order was advertised. Unfortunately they were incredibly busy and got several orders mixed up.

2026-05-10 • via Nuitee
H
Hill • couple • us
2
I've tried a few times now, and I will never stay here again.
Pros:

The number of pillows on the bed

Cons:

Room was smelly and cold. Breakfast didn't happen because we were ignored by the staff for 20 minutes while we waited in line so we left, along with two other people. There wasn't wi-fi, I guess, or you have to pay for it, either way, I haven't stayed at a hotel or motel that didn't have FREE wi-fi for over 20 years--especially with the crappy rooms and high price. The staff at the front desk is never very friendly in all my times visiting, they seem rude and dismissive. There is a serious safety concern when we stay on the first level. The parking spaces are STUPID small, even for a compact car. The free breakfast that is offered is so small and pathetic that it's not worth the walk from the room to the restaurant. The service alone is a reason not to go back. This used to be my family's go-to place when we drive up from Wyoming or fly in to visit, but our last several visits have been nothing short of disgusting, disappointing, and very not worth the money. We'd much rather stay pretty much anywhere else at this point because this place just gets worse and worse and worse. Do better. It's really not that hard.

2026-05-07 • via Nuitee
R
Rick • extended_group • us
10
Loved it - and STELLA’S!!!
Pros:

Great location - close to downtown activities.

2026-05-04 • via Nuitee
T
Tom • solo_traveller • us
9
2026-04-20 • via Nuitee
4
468tungn • Business
10
Great first impression of Billings.
Pros:

Great place, good peoples and convenient located. Onsite restaurant is a must.

2026-04-17 • via Tripadvisor
D
David • couple • gb
8
Excellent location, friendly staff and complimentary breakfast was so good
Pros:

Room was spacious and so comfortable

2026-03-26 • via Nuitee
M
Mike • family_with_children • us
10
2026-03-13 • via Nuitee
H
Heimer • couple • us
9
Pros:

It is an easy walk to downtown theater.

2026-03-05 • via Nuitee
A
Amanda • solo_traveller • us
6
Pros:

Location was great for the purpose of my visit. Staff were friendly.

Cons:

The room smelled like horribly stinky feet. The mattress could stand to be rotated or replaced as the right side clearly had a significant indention/was lopsided.

2026-03-03 • via Nuitee
D
Denise • couple • us
7
Overall, pleasant and acceptable accommodations.
Pros:

The room was clean and the heated bathroom floor was great. Mollie was great at check in.

Cons:

I realize there isn’t normally daily full room cleaning or changing of bedding during a several day stay, but a quick emptying of trash and replenishing towels would be fantastic. The bed was pretty uncomfortable as well.

2026-02-23 • via Nuitee
K
Kandi • couple • us
8
Overall really good and comfortable
Pros:

Fireplace, heated bathroom floors

Cons:

No actual blankets on beds. Maid service very very loud banging

2026-01-26 • via Nuitee
L
Lynae • family_with_children • us
8
Pros:

Breakfast at Stellas

Cons:

Sugar beet factory was operating, made downtown smell bad, (Not at all motels fault)

2026-01-23 • via Nuitee
A
adrianna • family_with_children • us
9
Pros:

The heated Floors was something I loved.

Cons:

Wrong season to visit. We wanted to go into tje pool.

2026-01-20 • via Nuitee
D
Daniela • couple • it
9
Eccellente
Pros:

Colazione eccezionale

Cons:

Un po' rumoroso, pareti sottili

2026-01-19 • via Nuitee
M
Michael • extended_group • us
9
Pros:

Pleasant staff. Location next to concert venue. Fire pit outside.

Cons:

Person staying upstairs stomping around early in the morning. Is there a way to put in extra soundproofing?

2026-01-19 • via Nuitee
J
Joel • couple • us
10
Awesome
2026-01-19 • via Nuitee