Best Western Plus Clocktower Inn

Hotels
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Best Western Plus
8.6 (592 reviews)
2511 1st Avenue North , Billings , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Cons:
Noise from other rooms
Location concerns

Categories

Cleanliness
7.98
The room was clean but some guests felt it was unsafe due to location.
Service
8.95
Guests appreciated the friendly and helpful staff.
Location
8.99
Located downtown near many activities, although location was questionable to some.
Room Quality
8.44
Rooms were generally spacious and comfortable.
Amenities
8.47
Hotel features a sauna, laundry service, and breakfast options.
Value for Money
8.43
Guests found the amenities and breakfast to be worth the value paid.
Food and Beverage
8.98
Breakfast received positive remarks; great food at the restaurant next door.
Overall Experience
8.55
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient City-Center Location
Best Western Plus Clocktower Inn in Billings, Montana offers a central location and an outdoor pool for guests to enjoy. The hotel's proximity to local attractions and amenities makes it an ideal choice for travelers.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is thoughtfully designed with essential amenities such as a refrigerator, cable TV, and free WiFi. The en suite bathrooms provide added convenience with bath or shower options and complimentary toiletries.

Relaxing Sauna and Additional Services
Guests can unwind after a day of exploration in the hotel's sauna or take advantage of amenities like the complimentary airport shuttle, 24-hour front desk, and business center. The added convenience of free parking and proximity to Yellowstone Art Museum make this hotel a top choice in Billings.

Book your stay at Best Western Plus Clocktower Inn for a relaxing and convenient experience in Billings, Montana.

Important information:

Parking is only available for the duration of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 592 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
G
Gregory • solo_traveller • us
8
2026-06-10 • via Nuitee
R
Richard • couple • us
10
Love the place and will see you on the way back in 7 days
Pros:

Location and free breakfast

Cons:

No complaints

2026-06-09 • via Nuitee
C
Catherine • solo_traveller • gb
8
2026-06-08 • via Nuitee
D
Dulcima • couple • us
10
Short stay, convinient location, easy check in. Check in associates were super friendly and knowledgeable about the are
Pros:

Great location, wonderful breakfast!

Cons:

N/A

2026-06-03 • via Nuitee
G
Giuseppe • couple • it
7
Cons:

La colazione non è a buffet, manca l'ascensore e la mia camera aveva la finestra con davanti un muro!

2026-06-03 • via Nuitee
3
380mikek • Solo travel • Willmar, Minnesota
10
Five Stars Plus!
Pros:

I definitely recommend staying here! The Clocktower Inn is one of the most pristine hotels I have ever stayed at and I stay in hotels nearly half of the year. It is extremely clean, the beds are awesome and the staff is extremely friendly. It's also so nice to be close to so many bars, restaurants and nightlife. However, one thing to keep in mind is that the parking is a little tight for a full size SUV, pickup, trailer, etc.

2026-06-01 • via Tripadvisor
R
Robert • couple • nz
10
Great place to stay
Pros:

Central location, nice King size bed in unit we booked. A very good breakfast included.

2026-05-30 • via Nuitee
D
Debra • family_with_children • us
8
2026-05-30 • via Nuitee
C
Carol • couple • us
10
Fun pls e to stay
Pros:

Location

Cons:

All good

2026-05-28 • via Nuitee
R
Robert • extended_group • ie
9
2026-05-25 • via Nuitee
J
Jerry • couple • us
10
2026-05-23 • via Nuitee
J
Jackie • solo_traveller • us
10
Pros:

Staff was very nice and helpful. Great shuttle service, great location and room was very clean.

2026-05-19 • via Nuitee
R
richardlE4591KP • Business
4
Meh. Clocktower is slipping
Pros:

Looked about the same, but not the same. Worst mattress I had to deal with in at least 5 maybe 10 years. When sat on it completely compressed. I could feel all the springs, like those places that had their franchise pulled. Also If I remember correctly the original part had in room microwaves. This has a ONE microwave by the ice machine it can be 20 below in Billings in the winter. I don't get how this is a "plus" facility. Other than those two things it was decent.

2026-05-16 • via Tripadvisor
J
John Reed • extended_group • gb
8
Good
Cons:

2 people working in the cafe for breakfast. Is advertised as best in billings . A 30 min wait to be seated , @ 30 people also waiting but only 3-4 tables actually in use

2026-05-14 • via Nuitee
J
Jackie • solo_traveller • us
10
Excellent
Pros:

Staff was exceptionally friendly, polite and helpful!
It was great to have the pool to pass some spare time and the cafe was awesome.

Cons:

N/a

2026-05-11 • via Nuitee
T
Tena • solo_traveller • us
8
Pros:

Clean comfortable room

Cons:

Free breakfast to order was advertised. Unfortunately they were incredibly busy and got several orders mixed up.

2026-05-10 • via Nuitee
H
Hill • couple • us
2
I've tried a few times now, and I will never stay here again.
Pros:

The number of pillows on the bed

Cons:

Room was smelly and cold. Breakfast didn't happen because we were ignored by the staff for 20 minutes while we waited in line so we left, along with two other people. There wasn't wi-fi, I guess, or you have to pay for it, either way, I haven't stayed at a hotel or motel that didn't have FREE wi-fi for over 20 years--especially with the crappy rooms and high price. The staff at the front desk is never very friendly in all my times visiting, they seem rude and dismissive. There is a serious safety concern when we stay on the first level. The parking spaces are STUPID small, even for a compact car. The free breakfast that is offered is so small and pathetic that it's not worth the walk from the room to the restaurant. The service alone is a reason not to go back. This used to be my family's go-to place when we drive up from Wyoming or fly in to visit, but our last several visits have been nothing short of disgusting, disappointing, and very not worth the money. We'd much rather stay pretty much anywhere else at this point because this place just gets worse and worse and worse. Do better. It's really not that hard.

2026-05-07 • via Nuitee
R
Rick • extended_group • us
10
Loved it - and STELLA’S!!!
Pros:

Great location - close to downtown activities.

2026-05-04 • via Nuitee
T
Tom • solo_traveller • us
9
2026-04-20 • via Nuitee
4
468tungn • Business
10
Great first impression of Billings.
Pros:

Great place, good peoples and convenient located. Onsite restaurant is a must.

2026-04-17 • via Tripadvisor