Best Western Plus Clocktower Inn

Hotels
•
Best Western Plus
8.6 (614 reviews)
2511 1st Avenue North , Billings , us
+1 406-259-5511

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Cons:
Noise from other rooms
Location concerns

Categories

Cleanliness
7.98
The room was clean but some guests felt it was unsafe due to location.
Service
8.95
Guests appreciated the friendly and helpful staff.
Location
8.99
Located downtown near many activities, although location was questionable to some.
Room Quality
8.44
Rooms were generally spacious and comfortable.
Amenities
8.47
Hotel features a sauna, laundry service, and breakfast options.
Value for Money
8.43
Guests found the amenities and breakfast to be worth the value paid.
Food and Beverage
8.98
Breakfast received positive remarks; great food at the restaurant next door.
Overall Experience
8.55
Most guests enjoyed their stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:45

Property Description

Convenient City-Center Location
Best Western Plus Clocktower Inn in Billings, Montana offers a central location and an outdoor pool for guests to enjoy. The hotel's proximity to local attractions and amenities makes it an ideal choice for travelers.

Comfortable Rooms with Modern Amenities
Each guest room at the hotel is thoughtfully designed with essential amenities such as a refrigerator, cable TV, and free WiFi. The en suite bathrooms provide added convenience with bath or shower options and complimentary toiletries.

Relaxing Sauna and Additional Services
Guests can unwind after a day of exploration in the hotel's sauna or take advantage of amenities like the complimentary airport shuttle, 24-hour front desk, and business center. The added convenience of free parking and proximity to Yellowstone Art Museum make this hotel a top choice in Billings.

Book your stay at Best Western Plus Clocktower Inn for a relaxing and convenient experience in Billings, Montana.

Important information:

Parking is only available for the duration of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 614 reviews
Cleanliness: 7.98
Service: 8.95
Location: 8.99
Room Quality: 8.44
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 8.55
K
Kelly • solo_traveller • us
10
My Clocktower Inn stay offered the loveliest experience in dowtown Billings!
Pros:

The room was perfect. The pool area was lovely. The location is within walking distance to several nice restuarants. Free breakfast options at a nice diner/bakery. Staff was delightful! Bonus - covered parking! All of this at a very reasonable price!

Cons:

N/A!

2026-07-23 • via Nuitee
P
Paula • solo_traveller • gb
10
Really good customer service and excellent room.
Pros:

Stella's kitchen was the best breakfast! And Jennifer on reception at BW was so helpful, especially when I arrived so tired.

2026-07-22 • via Nuitee
G
Gerald • solo_traveller • us
8
2026-07-16 • via Nuitee
S
Stephanie • family_with_children • us
10
Pros:

Excellent

2026-07-15 • via Nuitee
S
Steven • solo_traveller • us
7
2026-07-12 • via Nuitee
B
Bert-Jan • solo_traveller • nl
7
2026-07-12 • via Nuitee
K
Kim • family_with_children • us
9
Pros:

Given the age of the property we were pleasantly surprised by how clean it was. It’s a nice location and the breakfast option worked great for us.

2026-07-10 • via Nuitee
K
Kathy • couple • us
8
2026-07-09 • via Nuitee
L
layla • couple • us
10
Pros:

fantastic property, clean rooms and helpful staff. Could park right in front of room and lots of parking space available. Good with dogs as well.

2026-07-09 • via Nuitee
A
andrew • extended_group • gb
10
We would recommend the hotel for its cleanliness and enormous breakfast.
Pros:

Exceptionally clean room. Breakfast server very helpful and friendly.

2026-07-08 • via Nuitee
A
Allison • family_with_children • us
10
2026-07-06 • via Nuitee
J
Jennifer • couple • us
10
Fantastic experience
Pros:

Staff was very helpful
Great newly remodeled room

Cons:

Nothing

2026-07-05 • via Nuitee
R
Russell • couple • us
8
A great stay in Billings and the restaurant on premises was great.
Pros:

The location was great, being downtown in Billings allowed for easy walking around.

Cons:

The same thing that made it great was also a slight pain. Parking was limited on-premises, and even when I found one, the spot was tight, or another person occupied it.

2026-07-04 • via Nuitee
L
lobsterbacks • Family • Fort Collins, Colorado
8
Nice place, nice location and fabulous breakfast
Pros:

Room 150 ‘newly refurbished’ was so noisy. With a main road and a railway a block away it sounded like the windows were open (they weren’t). Highlights were the rooftop pool (freezing), firepit seats and the Stella’s breakfast. Appreciated the fridge but disappointed with no microwave. It’s a good location for downtown restaurants and breweries but next time I’ll ask for a room further back

2026-07-02 • via Tripadvisor
A
Anita • couple • de
8
Der Aufenthalt war sehr schön.
Pros:

Die Lage war gut und das Personal sehr freundlich.

Cons:

Die Parkplätze sind recht eng. Wenn man später in das Hotel kam war es teilweise schwierig einen freien Parkplatz zu finden.
Teilweise lange Wartezeiten im Restaurant Stella für das Frühstück. Erst bis man einen Platz bekam und dann bis das Essen kam.

2026-07-01 • via Nuitee
S
suerohde • Family • Elmhurst, DuPage County, Illinois
10
Can't beat the location
Pros:

It's a motel, but don't let that scare you off. The rooms are newer, nice and clean. Walking distance to restaurants and bars. Will definitely stay there again. Free breakfast at 'the best breakfast place in town' (though being from a big city with lots of fantastic restaurants, this claim is questionable - but free and hearty, so still great).

2026-06-29 • via Tripadvisor
C
Catherine • solo_traveller • gb
9
Great value hotel which I have now visited several times.
Pros:

Excellent breakfast in the splendid Stella's next door
Room very comfortable and clean
Good central location.
Excellent staff on reception - very helpful in several different ways

Cons:

Wish I could have bought a small carton of 2% fresh milk - but the vending machine didn't have anything like that.

2026-06-29 • via Nuitee
3
356amier • Family
4
Limited parking!
Pros:

The location and room were nice. HOWEVER, the parking was unacceptable! We made reservations earlier in the day based on how many miles we wanted to travel that day. We arrived maybe about 9:00. Not terribly late. But their parking is so limited that their “garage” was full. We had to park off property at a metered location. So on vacation and traveling across country, we had to set an alarm just so we could get up in time to go feed a meter. When expressing our frustrations on the limited parking, we were told we could park at the neighboring tire shop but would need to move by 7:00 am! So though the room was decent I would never recommend this location. It caused anxiety and frustrations.

2026-06-26 • via Tripadvisor
F
Founie • extended_group • us
10
2026-06-26 • via Nuitee
G
Gizela • solo_traveller • us
9
Pool, breakfast and location
Pros:

The outdoor pool was clean and nirvana-like relaxing, they provide a high end full-size shampoo etc., there is a little fire pit seating and a real restaurant on site with seven choices for a complimentary breakfast (or 20% off other choices).

Cons:

Coffee was weak

2026-06-26 • via Nuitee