Best Western Premier Park Hotel

Hotels
•
Best Western Premier
9 (655 reviews)
22 South Carroll Street , Madison , us

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Comfortable stay
Cons:
Issues with cleanliness
Expensive
Breakfast not included
Limited amenities

Categories

Cleanliness
8.59
Several reviews mention cleanliness positively, but encountered issues like food left from previous guests.
Service
9.56
Consistently praised in reviews; staff is noted as friendly and responsive.
Location
10
Multiple reviews highlight the prime location and easy access to attractions.
Room Quality
9.1
Overall positive sentiments on room comfort and size, with minor complaints regarding bedding.
Amenities
8.55
Positive sentiments on amenities, but mentioned limitations like no spa and gym quality.
Value for Money
8.08
Concerns regarding pricing and lack of inclusive breakfast noted in a negative review.
Food and Beverage
8.54
Generally good feedback, though there were specific complaints regarding breakfast delays.
Overall Experience
9.59
Mostly positive experiences across all reviews, with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:10

Property Description

Prime Location
Situated on Madison’s Capitol Square with stunning views of the Wisconsin State Capitol Building.

Luxurious Amenities
Each room features a 42-inch flat-screen TV, ergonomic work desk, microwave, refrigerator, and coffee maker.

Impressive Facilities
Enjoy a heated indoor pool, fitness center, on-site restaurant, bar, and over 14,000 sq ft of meeting space.

Book your stay at Best Western Premier Park Hotel for a truly unforgettable experience.

Important information:

Please note that parking is valet only and extends to 1 vehicle per reservation at USD 25 per night. Additional vehicles are charged USD 40 per day on a space-availability basis. Parking is valet only with 24-hour in-and-out privileges. Parking for events is available, with a charge of at least USD 4/hour.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Bar is closed from 2026-05-25 until 2026-05-25
Bar is closed from 2026-09-07 until 2026-09-07
Bar is closed from 2026-11-26 until 2026-11-26
Bar is closed from 2026-12-25 until 2026-12-25

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
Show all accessibility features

Guest Reviews

9
Based on 655 reviews
Cleanliness: 8.59
Service: 9.56
Location: 10
Room Quality: 9.1
Amenities: 8.55
Value for Money: 8.08
Food and Beverage: 8.54
Overall Experience: 9.59
L
Levi • couple • us
4
The property was cool, but overall dissapointed.
Pros:

The property was beautiful. The parking was nice.

Cons:

The room I booked was supposed to have a view but did not. I paid extra for the view and they stuck me on the back of the property on the second floor. There was no view to speak of. I was basically at street level next to a restaurant. I was supposed to get a decent view of the capitol or some water or something. It was the whole reason we were staying there. And the "heated" pool was cold.

2026-05-04 • via Nuitee
D
DaJohn • couple • us
10
peaceful
Pros:

everything

2026-04-30 • via Nuitee
L
lizbeth • solo_traveller • us
10
2026-04-30 • via Nuitee
A
Ann • couple • us
10
Excellent accommodations in the middle of everything Madison.
Pros:

Beautiful property, upgraded rooms - nice size and decor, great bar and restaurant, perfect location.

2026-04-29 • via Nuitee
V
valorie • couple • us
10
Always love staying there with the view of the capital! Stunning!!!
Pros:

Location, clean, great staff, Verona coffee for the in room machines.

Cons:

No hot tub

2026-04-27 • via Nuitee
J
Jennifer • couple • us
10
2026-04-26 • via Nuitee
C
carol • couple • us
9
2026-04-26 • via Nuitee
L
Leza • couple • us
8
The front desk assistance needs some help with hospitality. Otherwise the room was great, clean and comfortable.
Pros:

Right by the capital, good restaurants, and easy to get to and from.

Cons:

I didn’t know that parking was only valet $30/night. Didn’t see that on any of the disclosures. The front desk ladies weren’t really friendly. Especially at check out they kind of blew me off and wanted to go back to their conversation with each other.

2026-04-22 • via Nuitee
C
Carol • couple • us
10
Clean friendly
2026-04-20 • via Nuitee
D
Dustin • solo_traveller • us
10
Pros:

Awsome everything

Cons:

Awesome

2026-04-20 • via Nuitee
C
Cashay • couple • us
10
2026-04-09 • via Nuitee
S
Smidt • extended_group • us
10
2026-04-07 • via Nuitee
M
Mackenzie • family_with_children • us
9
2026-03-23 • via Nuitee
T
Tonia • family_with_children • us
10
2026-03-22 • via Nuitee
B
Barbara • family_with_children • us
8
2026-03-21 • via Nuitee
J
Joshua • extended_group • us
9
Quiet, clean, and peaceful
Pros:

The restaurant was good, our server took good care of us too.

Cons:

It was cold outside, but that’s not even applicable for this critique.

2026-03-20 • via Nuitee
S
Steven • solo_traveller • us
8
Pros:

It was wonderful that the hotel staff made egg sandwiches because the restaurant staff couldn't make it because of the snow storm.

2026-03-17 • via Nuitee
T
TRAVIS • couple • us
10
Overall a great hotel
Pros:

Great location. Friendly staff. Clean rooms.

Cons:

Parking is not included but and extra charge.

2026-03-16 • via Nuitee
J
Jennifer • couple • us
10
2026-03-15 • via Nuitee
C
Claire • couple • us
9
2026-03-15 • via Nuitee