Hotel Estelar Altamira

Hotels
•
Hoteles Estelar
8.9 (1747 reviews)
Carrera 1 No 45-50 , Ibagué , co

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Good food variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.48
Some reviews indicated the hotel cleanliness could improve, particularly with reports of dirty areas in rooms.
Service
9.45
Consistently praised for excellent service and friendly staff.
Location
8.99
Recognized as one of the better options in the city, though some guests felt it did not align fully with 5-star standards.
Room Quality
8.44
Mixed feedback; some rooms described as outdated and needing maintenance.
Amenities
8.97
Facilities like the swimming pool and restaurants were well-received, but some areas needed attention.
Value for Money
8.43
Guests felt the price was somewhat high for the quality of the rooms and services.
Food and Beverage
8.98
The food received positive remarks, particularly breakfast and restaurant variety.
Overall Experience
9.45
Overall positive sentiments, with a strong inclination towards recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Luxurious Accommodation:
Experience 5-star spacious rooms at Hotel Estelar Altamira, equipped with cable TV, minibar, and air conditioning for your comfort.

Leisure Facilities:
Indulge in a variety of leisure activities including tennis courts, a gym, and a refreshing pool during your stay at Estelar Altamira.

Gastronomic Delights:
Savor a culinary journey with a selection of Italian, French, and Argentinean cuisine at La Toscana and Le Bistrot, or enjoy drinks and light bites at Bar El Aceituno and Las Palmas Parrilla y Snack Bar.

Book now to enjoy a luxurious stay at Hotel Estelar Altamira, conveniently located near Ibagué's financial center and just a short drive from the airport.

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).
If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

Remember that Hoteles Estelar does not request bank information, passwords, security codes or credit or debit card details through WhatsApp, phone calls, text messages (SMS) or unverified emails.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IBE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 110,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 1747 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
C
Camilo ernesto • family_with_children • co
10
Excelente sitio con atención muy buena
Pros:

La habitación muy cómoda y limpia

Cons:

En la piscina permiten separar mesas y sillas y nadie las usa

2026-07-15 • via Nuitee
G
Gonzalo • family_with_children • co
10
Pros:

Ordenado, limpio y agradable

Cons:

Al ingresar la recepción es muy demorada

2026-07-15 • via Nuitee
F
Fernando • solo_traveller • co
10
2026-07-15 • via Nuitee
J
juan camilo • couple • co
8
Pros:

Casi todo

Cons:

La habitación estaba algo ya vieja , es hora de hacer remodelaciones

2026-07-15 • via Nuitee
D
Diaz Vargas • couple • co
8
2026-07-14 • via Nuitee
N
Norberto • family_with_children • co
10
Pros:

Muy bien

Cons:

Nada

2026-07-14 • via Nuitee
G
German • couple • co
8
2026-07-13 • via Nuitee
N
Natalia • couple • co
9
Pros:

La comida y las instalaciones

Cons:

Nada

2026-07-13 • via Nuitee
N
Natalia • couple • co
9
Pros:

La comida, las instalaciones

Cons:

Todo estuvo bien

2026-07-13 • via Nuitee
J
Julian • couple • co
8
Pros:

desayuno buffer

Cons:

fachada pendiente por pintar - closets muy dwscgastados

2026-07-12 • via Nuitee
A
Andres • solo_traveller • co
8
Pros:

Buena atención y el desayuno es variado

Cons:

El aire acondicionado de la habitación es muy viejo y ruidoso

2026-07-12 • via Nuitee
M
Margherita • family_with_children • co
10
Cómodo, agradable, conveniente, limpio
Pros:

Como siempre el personal ha sido muy atento y respetuoso en su atención, todo estaba muy limpio y organizado, la comida deliciosa, el desayuno con muchas alternativas para escoger.

2026-07-12 • via Nuitee
A
ALEJANDRO • family_with_children • co
10
Pros:

las psicina jacuzzi

Cons:

los precios

2026-07-12 • via Nuitee
G
Giovanni • solo_traveller • co
8
2026-07-12 • via Nuitee
U
Uwe • couple • de
7
Abgesehen vom sehr freundlichen und hilfreichen Personal würde ich das Hotel nicht mehr buchen.
Pros:

Frühstück war zwar ausreichend aber etwas monoton. Das Zimmer Delux mit zwei Betten war war von der Ausstattung her gut. Ein grosser Kritikpunkt war die alte Klimaanlage. Diese Anlagen aus den siebziger Jahren erzeugen viel Kompressorlärm
und sind in der Nacht besser ausgeshaltet. Ein weiterer Kritikpunkt ist die nahe liegende Schnellstrasse die Tag und Nacht stark befahren ist. Also für ruheliebende Urlauber sind die Zimmer nicht die erste Wahl.

Cons:

Wie schon erwähnt eine neue moderne Klimatisierung der Zimmer.

2026-07-10 • via Nuitee
C
carlos Alfonso • family_with_children • co
10
Todo excelente, las instalaciones bien mantenidas, la cálida muy buena y el personal muy atento
Pros:

Todo

Cons:

Nada

2026-07-09 • via Nuitee
G
gustavo • family_with_children • co
10
2026-07-09 • via Nuitee
C
Carlos Eduardo • solo_traveller • co
10
2026-07-09 • via Nuitee
M
Maicol • extended_group • co
5
Pros:

Su vista

Cons:

Aire malo

2026-07-08 • via Nuitee
D
Daniela • family_with_children • co
9
Pros:

Todo, simple sera un gran lugar para descansar.

Cons:

Están contratando personal más joven, lo cual celebro, sin embargo pueden hacer un mayor esfuerzo por imprimir el excelente servicio al cliente que suele caracterizarlos y que en esta ocasión no sentí tan marcado.

2026-07-08 • via Nuitee