Hotel Estelar Altamira

Hotels
•
Hoteles Estelar
8.9 (1785 reviews)
Carrera 1 No 45-50 , Ibagué , co
+5782666111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Good food variety
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.48
Some reviews indicated the hotel cleanliness could improve, particularly with reports of dirty areas in rooms.
Service
9.45
Consistently praised for excellent service and friendly staff.
Location
8.99
Recognized as one of the better options in the city, though some guests felt it did not align fully with 5-star standards.
Room Quality
8.44
Mixed feedback; some rooms described as outdated and needing maintenance.
Amenities
8.97
Facilities like the swimming pool and restaurants were well-received, but some areas needed attention.
Value for Money
8.43
Guests felt the price was somewhat high for the quality of the rooms and services.
Food and Beverage
8.98
The food received positive remarks, particularly breakfast and restaurant variety.
Overall Experience
9.45
Overall positive sentiments, with a strong inclination towards recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:59

Property Description

Luxurious Accommodation:
Experience 5-star spacious rooms at Hotel Estelar Altamira, equipped with cable TV, minibar, and air conditioning for your comfort.

Leisure Facilities:
Indulge in a variety of leisure activities including tennis courts, a gym, and a refreshing pool during your stay at Estelar Altamira.

Gastronomic Delights:
Savor a culinary journey with a selection of Italian, French, and Argentinean cuisine at La Toscana and Le Bistrot, or enjoy drinks and light bites at Bar El Aceituno and Las Palmas Parrilla y Snack Bar.

Book now to enjoy a luxurious stay at Hotel Estelar Altamira, conveniently located near Ibagué's financial center and just a short drive from the airport.

Important information:

When booking more than 9 rooms, special conditions and supplements may apply.

Please note, Colombian residents abroad and foreign guests are tax-exempt when buying a tourist package (accommodation plus service). A Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa must be presented upon arrival.

Breakfast is not included for children under 11 years old when using existing beds and should be paid at the hotel upon check in.

All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his parents, it is necessary to present a written authorization for the minor to check into the hotel.

Pets are welcome for an additional fee of $130,000 COP per night. Dogs and cats are welcome. One per room (up to 13 kg). Pets cannot be left unattended. Select rooms only; restrictions apply. To request pet-friendly rooms, please contact the property at the number on your booking confirmation.

If you travel with your child under eighteen (18) years of age, you must present the minor’s identification document and the document corroborating the first degree of consanguinity (biological father - child) or first degree of civil kinship (adoptive parent - adoptive child).
If the minor does not travel in the company of his parents, it will be indispensable that the responsible adult delivers at the reception, in addition to the identification document of the minor, the permission of the parents with personal presentation before a notary public, together with the copy of the identification document of those who gave the authorization. Without this documentation, minors will not be allowed in the hotel. This is in accordance with the law.

Remember that Hoteles Estelar does not request bank information, passwords, security codes or credit or debit card details through WhatsApp, phone calls, text messages (SMS) or unverified emails.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBE

Location

Guest Reviews

8.9
Based on 1785 reviews
Cleanliness: 8.48
Service: 9.45
Location: 8.99
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 9.45
F
Francy Dalila • family_with_children • co
10
2026-08-15 • via Nuitee
L
Luis Carlos Arenas • family_with_children • co
10
2026-08-15 • via Nuitee
J
Jairo • family_with_children • co
8
2026-08-14 • via Nuitee
E
Esteban • family_with_children • co
7
Cons:

Actualizar sistema de aires genera ruido

2026-08-13 • via Nuitee
M
MONICA • couple • co
10
2026-08-11 • via Nuitee
J
Juank • solo_traveller • co
9
Pros:

Las habitaciones muy comodas,el personal,la ubicación

Cons:

N.A

2026-08-09 • via Nuitee
A
Arturo • couple • co
7
2026-08-07 • via Nuitee
H
HebertBook20 • solo_traveller • co
8
Pros:

Servicio

Cons:

Congestión en el restaurante Buffet

2026-08-07 • via Nuitee
O
Oscar • extended_group • co
10
Pros:

Es limpio, amplio y me parece que está muy bien ubicado. El restaurante que tiene es increíble, los platos son muy buenos, creo que la cocina es la misma al intercontinental de Cali.

2026-08-05 • via Nuitee
F
FLECHAS RAMIREZ • couple • co
9
Pros:

Piscina

2026-08-05 • via Nuitee
M
Martha • couple • co
10
Mi casa en Ibague
Pros:

El ambiente y el personal muy amables atentos , la vista a la montaña

Cons:

Un poco demorado el servicio me imagino porque muy ocupado deben tener en ciertas fechas más personal

2026-08-04 • via Nuitee
A
Ana Marcela • family_with_children • co
10
Nos sentimos muy a gusto. Lo recomendaremos.
Pros:

El desayuno súper completo y los 3 restaurantes deliciosos. Nos encantó toda la comida.

Cons:

El aire acondicionado viejo y muy ruidoso.

2026-08-03 • via Nuitee
A
Alba • solo_traveller • co
9
Pros:

comodidad, desayuno variado

2026-08-03 • via Nuitee
M
Marcela • family_with_children • co
9
Estancia Cómoda
Pros:

Hotel cómodo, habitaciones amplias, muy buenos servicios y el personal muy amable. Las instalaciones comunes agradables también.

Cons:

Las habitaciones ya están viejas, la ducha no funcionaba bien. Falta algo de modernización en ese sentido. Me pareció muy costoso sumado a que, cuando reservé por aquí, decía que incluía el desayuno, lo que entendí que era para todos. El de mi hija menor de 8 años me tocó pagarlo adicional.

2026-08-02 • via Nuitee
E
Elena • family_with_children • co
10
2026-07-25 • via Nuitee
R
Rodrigo Alejandro • couple • co
10
2026-07-23 • via Nuitee
I
Issamar • family_with_children • co
10
2026-07-22 • via Nuitee
S
Simran • solo_traveller • jm
10
Looking forward to returning soon
Pros:

The location and staff were exceptional

Cons:

No kettle.

2026-07-22 • via Nuitee
I
Ivan Mauricio • family_with_children • co
10
Muy buen lugar, sugiero trabajar en los precios de los alimentos en los restaurantes, son muy ricos pero elevados versus
Pros:

El aseo, el desayuno y las instalaciones.

Cons:

Los precios de los alimentos de los restaurantes, son muy ricos pero un poco elevados.

2026-07-22 • via Nuitee
M
Manuel Andres • couple • co
10
Tranquila y segura
Pros:

La atención por parte del personal siempre fue de lo mejor, las distintas actividades en las locaciones permiten que la familia este a gusto, la variedad den los restaurantes fue buena y el room service rápido

Cons:

En algunos pasillos, frente a las habitaciones, dejaban los vasos y pocillos en el piso por varios días, nos toco informar en la recepción para que las recogieran

2026-07-21 • via Nuitee