Best Western Plus Royal Oak Hotel

Hotels
Best Western Plus
8.4 (718 reviews)
214 Madonna Road , San Luis Obispo , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Spacious rooms
Cons:
Old carpets
Damp smell
Room stuffiness

Categories

Cleanliness
8.08
Generally clean but one review mentioned old carpets and damp smell.
Service
8.85
Most reviews praised the friendly and helpful staff.
Location
9.09
Multiple reviews highlighted the great location near shopping and dining options.
Room Quality
8.24
Rooms were described as spacious but some noted a need for remodeling.
Amenities
8.07
Basic amenities met expectations, but some improvements suggested.
Value for Money
8.23
Considered a fair value, although some pricing complaints were noted.
Food and Beverage
8.08
Breakfast was decent but could be improved with more fresh options.
Overall Experience
8.55
A satisfying stay overall, with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:45

Property Description

Spacious Rooms with Free WiFi:
Enjoy the comfort of spacious rooms equipped with free WiFi, perfect for staying connected during your visit to San Luis Obispo.

Gym, Heated Pool & Hot Tub:
Relax and unwind with complimentary access to the gym, heated outdoor pool, and hot tub - ideal for rejuvenating after a day of exploring the city.

Convenient Location:
Adjacent to Madonna Plaza Shopping Center and close to downtown, Best Western Plus Royal Oak Hotel offers a convenient stay with easy access to local attractions like Laguna Lake Golf Course and California Polytechnic State University.

Book your stay now at Best Western Plus Royal Oak Hotel for a memorable experience in San Luis Obispo!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SBP

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 718 reviews
Cleanliness: 8.08
Service: 8.85
Location: 9.09
Room Quality: 8.24
Amenities: 8.07
Value for Money: 8.23
Food and Beverage: 8.08
Overall Experience: 8.55
J
Jérôme couple fr
7
2026-09-09 via Nuitee
L
Leah couple us
9
2026-09-08 via Nuitee
G
Gladys extended_group us
10
Estancia maravillosa
Pros:

Muy buena experiencia, el personal super, Antony y Rosalina muy excelentes en su trabajo. Todos dedicados a hacernos sentir muy bien. Muchas GRACIAS

2026-09-08 via Nuitee
M
Martin couple us
7
Decent but expensive
Pros:

The hotel was in a nice general area and was convenient to get to. The staff were super nice, I thought I left an item in my room after checkout and front desk immediately had house keeping look

Cons:

The rooms are a bit dated. The AC in our room was a bit crusty. Me and my friend both had a cough and felt sick in our room

2026-09-08 via Nuitee
J
Jennifer couple de
10
Tolles Hotel für einen Zwischenstop!
Pros:

Kostenlose Parkplätze, Zimmer war sehr sauber und gut ausgestattet, das Personal war sehr freundlich, kleines aber feines Frühstücksbuffet, Supermarkt und mehrere Restaurants sind fußläufig erreichbar

Cons:

Der Wasserdruck der Brause in der Dusche lässt zu wünschen übrig, aber das ist ja fast Standart in den USA

2026-09-03 via Nuitee
A
Andrew couple gb
9
2026-08-31 via Nuitee
M
Mikhail Solovev solo_traveller ae
10
2026-08-25 via Nuitee
C
Christine extended_group fr
8
Pros:

Bon petit déjeuner

2026-08-25 via Nuitee
S
Sylvia family_with_children us
8
Pleasant
Pros:

It was clean, relaxing , located next to many shops and restaurants. The patio was nicely landscaped —it felt like a tropical getaway.

Cons:

Check in/out hours. And hours of pool/patio usage during hot summers. It’s unrealistic—especially on weekends or when people are on vacation. It’s not a school/work night. Remember if we are not outside we are in our cramped rooms. We were supposed to have a patio view but got a parking lot view. I felt like we had no privacy. So you can see why pool/ patio hours seemed oppressive.

2026-08-23 via Nuitee
D
David couple us
10
2026-08-17 via Nuitee
R
Rita family_with_children it
8
2026-08-17 via Nuitee
M
Michael family_with_children us
6
2026-08-15 via Nuitee
D
Derek family_with_children us
2
Major plumbing issues with the sewer. Terrible customer service. Avoid this place
Pros:

Good Location and the pool was nice.

Cons:

Terrible customer service. The sewer system backed up into the room during our stay, flooding the bathroom. Front desk took forever to get a maintenance person to come. Manager was not onsite for the whole weekend, so they didn’t offer us any kind of partial refund or credit for our room being flooded. Also put us in an exterior room after we paid for pool view and nobody ever responded to my messages on booking.com about it. Front desk claimed they couldn’t help if you book through a 3rd party like booking. Absolute disaster of a stay.

2026-08-13 via Nuitee
M
Mark family_with_children nl
9
Pros:

Good and clean location. Nice pool, good Breakfast. Anthony is a great guy, who was very Friendly and helpful. Our kids loved the popcorn and cookies! Thanks again Anthony!

2026-08-12 via Nuitee
M
MIGUEL solo_traveller es
10
Pros:

Personal de la recepción y desayuno, atencioso. Piscina estupenda.

Cons:

Nada. Todo 10.

2026-08-09 via Nuitee
D
Delia extended_group us
7
Pros:

The location was great!!! The price was affordable.

Cons:

The stairs with no available elevator. We weren’t checked out and someone came in our room. It was a male and made us feel really uncomfortable.

2026-08-08 via Nuitee
B
Bradley solo_traveller us
9
Pros:

Convenient location, clean, nice pool area, breakfast was solid.

Cons:

Not much...maybe cracking down on the non-smoking areas a bit more, but it was very minor.

2026-08-06 via Nuitee
R
Regina family_with_children br
10
Ótimo café da manhã, localização proximo a um centro comercial, cama confortável
Pros:

Ótimo café da manhã, localização proximo a um centro comercial, cama confortável

2026-08-06 via Nuitee
M
MARIANA solo_traveller br
10
Funcionários educados, localização, limpeza!!
Pros:

Tudo

2026-08-03 via Nuitee
K
kanitta family_with_children th
8
2026-08-02 via Nuitee