Portside Inn & suites

Hotels
5.1 (466 reviews)
525 South Harbor Boulevard , San Pedro , US
+1 310-548-1080

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Facilities for disabled guests
Casino
See all facilities

Review Highlights

Pros:
Great location near cruise terminals
Staff made an effort to help
Cons:
Cleanliness issues
Outdated facilities
Negative room conditions

Categories

Cleanliness
2.31
Numerous mentions of dirtiness, mold, and unclean conditions.
Service
6.78
Staff made an effort to resolve issues, but were limited in their response.
Location
8.32
Great location near cruise terminals, convenient for travelers.
Room Quality
3.27
Rooms described as old, dated, and having various maintenance issues.
Amenities
4.3
Few amenities mentioned; basic services available but lacking modern features.
Value for Money
5.26
Considered overpriced for the quality provided; a few mentions of reasonable pricing.
Food and Beverage
5.31
Basic offerings mentioned; not a central focus in reviews.
Overall Experience
5.28
Overall dissatisfaction with many aspects, though location was appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:34

Property Description

Convenient Amenities
Guest rooms include free Wi-Fi. Enjoy cable TV and a seating area with a table and chairs.

Home-like Comfort
Rooms feature a small fridge, microwave, and coffee-making facilities for your convenience.

Guest Services
Take advantage of our business center and 24-hour reception for a hassle-free stay.

We welcome you to experience comfort and convenience at Portside Inn & suites. Book now for a delightful stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Location

Guest Reviews

5.1
Based on 466 reviews
Cleanliness: 2.31
Service: 6.78
Location: 8.32
Room Quality: 3.27
Amenities: 4.3
Value for Money: 5.26
Food and Beverage: 5.31
Overall Experience: 5.28
F
Felipe • solo_traveller • cl
1
Buen hotel, pésima atención
Pros:

Buena ubicación si uno va a tomar un crucero y la habitación no está nada mal.

Cons:

La persona de recepción fue extremadamente grosera e incluso me echó del Hotel, dejándome en la calle. Me obligó a pedir disculpas (falsas, obvio) para no perder mi reserva por un tema que él se lo tomó a personal.

2026-09-19 • via Nuitee
D
David • couple • us
2
2026-09-17 • via Nuitee
V
Velaquez • couple • us
1
2026-09-14 • via Nuitee
T
Towana • solo_traveller • us
10
2026-08-18 • via Nuitee
J
Joanne • solo_traveller • us
3
Property needs repairs and sprucing up
Pros:

Location and fair price

Cons:

Needs maintenance especially bathrooms.
Grout missing, bottom of bathroom door needs repair
Shower wasn’t working

2026-08-16 • via Nuitee
G
Gomez • couple • us
10
Most definitely staying here again soon
Pros:

Service, location cleanliness

Cons:

Nothing can think of

2026-08-13 • via Nuitee
B
Brigida • family_with_children • us
7
2026-07-14 • via Nuitee
L
Leslie • couple • us
7
Great Location, but hotel was dated.
Pros:

Location to cruise terminal was great and we were able to leave our car at hotel while we were on the cruise.

Cons:

Hotel overall needs updating.

2026-07-12 • via Nuitee
K
Kevin • couple • us
1
We left and I ate the cost. We were there for 5 min and noped the F out
Pros:

Nothing

Cons:

Didn’t feel safe, dirty, a poster on human trafficking, glass separating you and the desk clerk.

2026-07-06 • via Nuitee
P
Patrick • solo_traveller • us
7
Pros:

Staff, please I'll check in, v location,.

Cons:

Definitely needs new hallway carpeting looks terrible. Only serves coffee in the morning that's bad..

2026-07-03 • via Nuitee
C
Carol • solo_traveller • us
9
Pros:

Quite and close to where I needed to be. Bed was firm and comfortable , has small refrigerator, had good size TV however didn't watch it, air conditioner worked. Good size room and view of harbor.

Cons:

No door sign for do not disturb or need maid service. Maid knocked on door around 930am, check out is at 11.
Room needs a deep cleaning, light switch covers were dirty by bathroom sink and front door. Bathroom baseboards need cleaning and floor in the corners, some ceiling and wall repairs and painting. Needs old caulking removed as some areas had mildew or rust and apply new caulking around bathtub.
Curtains only opened on one side, so you were not able to get full view of your harbor view out the window, one side had the rod to push/pull curtain open the otherside did not, and when trying to open by just pulling it would not move..

2026-06-27 • via Nuitee
S
Saul • couple • us
10
2026-06-22 • via Nuitee
A
Anthony • couple • us
5
2026-06-12 • via Nuitee
D
David • couple • us
10
2026-06-07 • via Nuitee
M
Monique • extended_group • ca
4
Location great, room questionable.
Pros:

Staff was friendly and helpful. Location was perfect, close to the cruise port.

Cons:

The hotel had an odour of an older place, so that wasn't great, but understandable. The bathroom was quite run-down, but again, for an older hotel, I could overlook it. What was unacceptable was that there were no blankets on the beds, just two sheets and only 2 thin pillows per bed. We were very cold and uncomfortable as the AC wouldn't turn off, and we ended up opening the window for heat.

2026-06-05 • via Nuitee
T
Towana • solo_traveller • us
10
2026-06-03 • via Nuitee
T
Towana • solo_traveller • us
10
2026-06-03 • via Nuitee
G
green • family_with_children • us
6
2026-06-01 • via Nuitee
F
Frances • family_with_children • us
2
Never again!
Pros:

Dirty

Cons:

Dirty ,needs up dating from rugs to bathrooms. No pool and junk at bottom. Morning coffee was empty when we asked for some we were told one pot a day. That’s at 930 in morning.

2026-05-26 • via Nuitee
I
Izayiah • couple • us
3
Wouldn’t stay here again but I would visit the food venues in the area.
Pros:

The bed was GREAT, very comfortable. The location was very close to port, perfect walking distance.

Cons:

The room itself needed LOTS of work, from a random sink in the middle of the room, to crazy smells. I was very worried about taking a shower in there so I didn’t even attempt it in my 1 night stay. The carpet was up in a couple places and it seemed like a random mix of utilities put in random locations.

2026-05-22 • via Nuitee