Portside Inn & suites

Hotels
5.1 (451 reviews)
525 South Harbor Boulevard , San Pedro , us

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Facilities for disabled guests
Wheelchair accessible
Fire extinguishers
Invoice provided
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Great location near cruise terminals
Staff made an effort to help
Cons:
Cleanliness issues
Outdated facilities
Negative room conditions

Categories

Cleanliness
2.31
Numerous mentions of dirtiness, mold, and unclean conditions.
Service
6.78
Staff made an effort to resolve issues, but were limited in their response.
Location
8.32
Great location near cruise terminals, convenient for travelers.
Room Quality
3.27
Rooms described as old, dated, and having various maintenance issues.
Amenities
4.3
Few amenities mentioned; basic services available but lacking modern features.
Value for Money
5.26
Considered overpriced for the quality provided; a few mentions of reasonable pricing.
Food and Beverage
5.31
Basic offerings mentioned; not a central focus in reviews.
Overall Experience
5.28
Overall dissatisfaction with many aspects, though location was appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:34

Property Description

Convenient Amenities
Guest rooms include free Wi-Fi. Enjoy cable TV and a seating area with a table and chairs.

Home-like Comfort
Rooms feature a small fridge, microwave, and coffee-making facilities for your convenience.

Guest Services
Take advantage of our business center and 24-hour reception for a hassle-free stay.

We welcome you to experience comfort and convenience at Portside Inn & suites. Book now for a delightful stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

5.1
Based on 451 reviews
Cleanliness: 2.31
Service: 6.78
Location: 8.32
Room Quality: 3.27
Amenities: 4.3
Value for Money: 5.26
Food and Beverage: 5.31
Overall Experience: 5.28
F
Frances • family_with_children • us
2
Never again!
Pros:

Dirty

Cons:

Dirty ,needs up dating from rugs to bathrooms. No pool and junk at bottom. Morning coffee was empty when we asked for some we were told one pot a day. That’s at 930 in morning.

2026-05-26 • via Nuitee
I
Izayiah • couple • us
3
Wouldn’t stay here again but I would visit the food venues in the area.
Pros:

The bed was GREAT, very comfortable. The location was very close to port, perfect walking distance.

Cons:

The room itself needed LOTS of work, from a random sink in the middle of the room, to crazy smells. I was very worried about taking a shower in there so I didn’t even attempt it in my 1 night stay. The carpet was up in a couple places and it seemed like a random mix of utilities put in random locations.

2026-05-22 • via Nuitee
C
Chendo • couple • us
4
Dirty.
Pros:

Nothing really.

Cons:

Place didn’t look like the pictures on the booking app , place was dirty , the rooms where dirty holes in the wall place need repairs .

2026-05-19 • via Nuitee
S
Shelley • couple • us
4
You get what you pay for
Pros:

The location was amazing. Walking distance to the cruise terminal was important to us. The San Pedro fish market was across the street, so it was a great option for dinner.

Cons:

The establishment needs a complete remodel. Carpets were old, our shower curtain rod was ready to fall off, the bar soap they provided was about 1" x 1 1/2", and the room just needs some TLC.

2026-05-17 • via Nuitee
G
Gonzalez • family_with_children • us
1
Old dirty
Pros:

Location

Cons:

Dirty

2026-05-16 • via Nuitee
R
randy • couple • us
2
This is a run down gross hotel and I highly urge anyone considering booking here to find other accomadations.
Pros:

Good location. On site parking.

Cons:

This place is completely run down. Peeling paint, bathrooms are falling apart. Only one towel for 2 guests. Property had a weird order. Pool is dry and unused. Basically the owners are doing the bare minimum and taking advantage of people who cruise due to the close proximity to the port. I felt this was more of an “hourly rate” type of hotel. The worst I have ever stayed in.

2026-05-05 • via Nuitee
P
Paul • couple • ca
1
Rundown and NOT service-oriented. Extremely poor value.
Pros:

Hotel was within walking distance to Virgin Cruise Ship terminal and around the corner from the 6th Street eateries.

Cons:

The daytime front desk clerk (owner? 60's and with trendy glasses) was surprisingly unpleasant for someone in the hotel/service industry. Miserable demeanor and off-putting. Not suited for this type of job. He was unwilling to store our luggage in what ended up being his "everything" room (disorganized and messy) so were forced to kill time with our luggage. He told us to come back at 1:30PM - only 1 bath and hand towel, and he say that 2 of us were checking in. We didn't like his disposition so asked the night desk clerk (nice young man) who was the complete opposite. The common areas of the hotel were rundown, gaudy and worn-out paint job and carpeting. The hotel room was equally rundown (please see attached photos). The tub faucet knob was barely attached and felt like it was ready to fall off; the drawers of the built-in cabinet stayed closed by paper shims!, the air conditioner had caked-on dust.

2026-05-05 • via Nuitee
F
Feliz • couple • us
6
We had a pleasant stay.
Pros:

Great location to cruise terminal.

Cons:

Hotel is older and needs to be updated.

2026-04-21 • via Nuitee
I
Ivan • family_with_children • us
10
2026-04-21 • via Nuitee
C
Claudia • couple • us
8
Cons:

I didn’t like that I didn’t have a microwave

2026-04-20 • via Nuitee
H
Hall • family_with_children • us
3
We wanted to have a one night stay and so we ignored other poor reviews, after staying at the property I would recommend
Pros:

The location, the staff was nice

Cons:

The property was extremely dated, the building has a constant smoke smell. And someone decided to start smoking in the hotel at 2am

2026-04-17 • via Nuitee
K
Kelby • family_with_children • us
3
2026-04-16 • via Nuitee
T
Tanya • family_with_children • us
6
Pros:

Location

Cons:

Very old, in need of good cleaning and upgrade.

2026-04-13 • via Nuitee
M
Marjorie • solo_traveller • pr
9
2026-04-12 • via Nuitee
B
Bruce • family_with_children • us
3
Avoid if possible
Pros:

I really liked that I only had to stay there one night. I liked that there was an awful smell in the elevator so you knew you were in the right spot. The staff didn't seem to care that we were there or if we ever came back which was nice because I don't really like when people are fake nice and they didn't even pretend to be. The location is perfect, I just wish they would sell it to someone who would take better care of the place.

Cons:

The smell, drafty windows, you can hear everything happening on the street even with the windows closed, the mattress was rock hard, basically everything sucked

2026-04-10 • via Nuitee
R
Regina • couple • us
7
2026-04-01 • via Nuitee
R
Riley • couple • us
4
Cons:

Carpet in hall looks like it’s from the 80s and hasn’t been cleaned since then either. Dirty socks left in our room from previous person renting. Ice machine broken. Sheets were the only thing I would call clean

2026-03-30 • via Nuitee
S
Scott • extended_group • us
5
Think Motel 6, low price but also low quality. The location is great.
Pros:

The hotel is in a great location. It is close to good restaurants. It is close to activities. The staff was nice. Parking was convenient.

Cons:

The hallway smelled musty/dirty. The windows are single pane glass and do not block much of the busy street noise. Bathroom doors do not have locks and one of the rooms the bathroom door did not shut fully.

2026-03-30 • via Nuitee
M
Michael • couple • us
2
2026-03-25 • via Nuitee
I
Irene Kumar • family_with_children • ca
9
Good location
Pros:

The staff on front desk was very accommodating let us check in early room was clean and the beds were very comfortable.
For the price its good no complaints. Building is old just need few repairs otherwise it's an excellent place if you are going on a cruise walking distance ♥️

Cons:

There was no coffee maker in the room but they provided coffee in the morning

2026-03-23 • via Nuitee