Best Western Asheville-Blue Ridge Parkway

Hotels
Best Western
8.6 (2712 reviews)
501 Tunnel Road , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Clean rooms
Good breakfast
Cons:
Cleanliness issues
Limited breakfast seating
Pests in room

Categories

Cleanliness
7.69
Some cleanliness issues noted, including smell and pests.
Service
9.16
Staff received multiple positive mentions for helpfulness and friendliness.
Location
9.2
Conveniently located with good access to town, noted for being outside of the downtown hustle.
Room Quality
8.65
Rooms were generally comfortable and spacious, though some mentioned issues were noted.
Amenities
8.18
Good amenities mentioned like breakfast and dog-friendly features; some items noted for improvement.
Value for Money
8.64
Good perceived value for what guests received.
Food and Beverage
8.69
Breakfast was regularly highlighted as good, though seating was an issue mentioned.
Overall Experience
8.56
Overall positive experience but with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Scenic Views of Blue Ridge Mountains
Perched overlooking the stunning Blue Ridge Mountains, Best Western Asheville-Blue Ridge Parkway offers a picturesque retreat for your getaway.

Convenient Amenities
Indulge in the convenience of an outdoor pool, complimentary hot breakfast, and free WiFi during your stay. Each modern room is equipped with a microwave, refrigerator, and coffee-making facilities for your comfort.

24-Hour Front Desk and Business Center
Our dedicated staff is available round the clock at the front desk, ensuring all your needs are met promptly. Take advantage of our business center for any work requirements during your stay.

Experience the beauty of Asheville with us - book your stay at Best Western Asheville-Blue Ridge Parkway now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2712 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
M
Manuel couple cl
9
2026-06-13 via Nuitee
H
hsue12 Couples North Carolina
8
Clean
Pros:

This is an older hotel that has been renovated. Check-in was friendly. The room was clean. The bed was not comfortable, but it was fine for a one-night stay. Pillows were tiny and terrible. Breakfast was typical continental fare. Parking was very tight.

2026-06-12 via Tripadvisor
R
Robin family_with_children us
10
Wonderful experience.
Pros:

Everything was wonderful. I was able to get into my room early. That was a real blessing. It kept me from roaming the streets until check-in. The staff were super friendly and most efficient. The breakfast was pleasant and tasty. The room was very roomy and the beds were sooo comfortable. I will definitely come back here if I am ever in Asheville again.
Thank you to Noah and Dylan for making an old lady feel comfortable.

2026-06-10 via Nuitee
S
Sayed Mohammad extended_group us
9
2026-06-09 via Nuitee
D
drewrY1503SX Family
10
Amazing Best Western Location! Great stay!
Pros:

Amazing hotel. Great breakfast! Will stay again!

2026-06-08 via Tripadvisor
M
Melissa couple us
10
Pros:

Excellent

2026-06-07 via Nuitee
L
Lara solo_traveller us
7
Upgraded and good for price
Pros:

Rooms were upgraded (some workmanship issues but mostly really nice), staff was incredible, super nice. Breakfast had hot dishes as well, so not just continental

Cons:

Somehow I missed in the ad that this is a motel, with rooms opening outside, instead of a hotel. That was a bummer. And soundproofing could be better.

2026-06-07 via Nuitee
J
Jeffrey solo_traveller us
8
2026-06-07 via Nuitee
V
Vicki solo_traveller us
9
Pros:

Wonderfully maintained, very large, older property. The landscaping is beautiful. The breakfast is great.

Cons:

The pillows are absolutely awful. Chopped foam or something. All Best Westerns I have stayed at are using them.

2026-06-07 via Nuitee
M
Marcell extended_group us
9
2026-06-06 via Nuitee
C
Carol solo_traveller us
9
2026-06-06 via Nuitee
J
Jorge couple ar
8
Estuvo bien
Pros:

El desayuno esta bien , la habitacion y la cama son comodas pero las limpian esporadicamente.

2026-06-05 via Nuitee
B
Birgit couple de
10
Pros:

Sauber, großes Zimmer

Cons:

Liegt am Highway, ist aber nicht störend

2026-06-05 via Nuitee
R
Ray solo_traveller us
8
2026-06-04 via Nuitee
N
Newagetravelbug solo_traveller us
9
Pros:

The staff. Very friendly and helpful

2026-06-04 via Nuitee
G
Guðrún Inga couple is
10
2026-06-04 via Nuitee
S
S couple nl
8
Prima road trip stop vlakbij verrassende stad
Pros:

Schone grote kamer
Vriendelijk personeel

2026-06-01 via Nuitee
L
Lars couple de
8
2026-05-31 via Nuitee
B
babynbaby Family Kingsport, Tennessee
10
GREAT PLACE TO STAY
Pros:

The location was perfect because it was only 1.5 miles from downtown. The room was very clean and comfortable. We had room service every day without asking for it, which was really great. They had a great full breakfast. It was well worth the price we paid. I would highly recommend this hotel to everyone>

2026-05-30 via Tripadvisor
C
Carol solo_traveller us
10
It's all good!
2026-05-30 via Nuitee