Best Western Asheville-Blue Ridge Parkway

Hotels
Best Western
8.6 (2671 reviews)
501 Tunnel Road , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Clean rooms
Good breakfast
Cons:
Cleanliness issues
Limited breakfast seating
Pests in room

Categories

Cleanliness
7.69
Some cleanliness issues noted, including smell and pests.
Service
9.16
Staff received multiple positive mentions for helpfulness and friendliness.
Location
9.2
Conveniently located with good access to town, noted for being outside of the downtown hustle.
Room Quality
8.65
Rooms were generally comfortable and spacious, though some mentioned issues were noted.
Amenities
8.18
Good amenities mentioned like breakfast and dog-friendly features; some items noted for improvement.
Value for Money
8.64
Good perceived value for what guests received.
Food and Beverage
8.69
Breakfast was regularly highlighted as good, though seating was an issue mentioned.
Overall Experience
8.56
Overall positive experience but with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Scenic Views of Blue Ridge Mountains
Perched overlooking the stunning Blue Ridge Mountains, Best Western Asheville-Blue Ridge Parkway offers a picturesque retreat for your getaway.

Convenient Amenities
Indulge in the convenience of an outdoor pool, complimentary hot breakfast, and free WiFi during your stay. Each modern room is equipped with a microwave, refrigerator, and coffee-making facilities for your comfort.

24-Hour Front Desk and Business Center
Our dedicated staff is available round the clock at the front desk, ensuring all your needs are met promptly. Take advantage of our business center for any work requirements during your stay.

Experience the beauty of Asheville with us - book your stay at Best Western Asheville-Blue Ridge Parkway now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2671 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
C
Carol solo_traveller us
10
It's all good!
2026-05-30 via Nuitee
B
Brooke solo_traveller us
10
2026-05-28 via Nuitee
S
Sanchit extended_group us
9
2026-05-28 via Nuitee
J
Jimmy solo_traveller us
10
2026-05-28 via Nuitee
T
Teena couple us
10
2026-05-28 via Nuitee
B
Beverly extended_group us
10
Pros:

all of the above.

2026-05-27 via Nuitee
V
Vickie solo_traveller us
10
Pros:

Everything

Cons:

The pillows were small

2026-05-26 via Nuitee
C
Carolina family_with_children br
9
Boa escolha!
Pros:

Muito bom!

Cons:

Gostei de tudo!

2026-05-26 via Nuitee
M
Maria extended_group pr
9
Excelente opción
Pros:

Una habitación cómoda y muy limpia.

2026-05-26 via Nuitee
A
Angel L Arabia solo_traveller us
8
2026-05-26 via Nuitee
V
Veronica couple us
8
I like the location but I think it was overprice just for 2 people.
Pros:

They have coffee all day and good breakfast.

Cons:

I found I 2 big cockroach I told the front person.

2026-05-25 via Nuitee
S
Sheila solo_traveller us
9
2026-05-25 via Nuitee
R
Remco solo_traveller nl
1
Pros:

Ontbijt was goed

Cons:

Heel veel geluidsoverlast, twee nachten niet kunnen slapen door onze buren. Hotel laat openlijk alcohol- en drugs misbruik toe en komt afspraken, tav van verlenging, niet na. Receptie had aangegeven dat het verblijf van onze buren onder geen enkele voorwaarde verlengt zou worden, na de eerste nacht. Tot onze grote verbazing werd deze wel verlengt, met alle gevolgen van dien. (uitzetting op de derde dag) Bij melding is het personeel niet in staat adequaat te handelen en manager is niet aanspreeekbaar. Zeer teleurstellend als een zeer frequente gast bij Best Western hotels.

2026-05-25 via Nuitee
A
Aris solo_traveller nl
7
Best oké
Pros:

Heerlijke bedden

Cons:

Er was geen lift dus we moesten met onze koffers een trap op

2026-05-25 via Nuitee
M
Malcolm solo_traveller gb
8
2026-05-24 via Nuitee
M
Mally extended_group us
10
2026-05-22 via Nuitee
M
Manuela couple de
8
2026-05-22 via Nuitee
M
Mailander extended_group us
7
It was clean.
Pros:

The room was clean

Cons:

Access from the main road is difficult. Bordering on dangerous.

2026-05-22 via Nuitee
A
Administrator couple us
10
Great spot!
Pros:

Location was convenient and in a beautiful area. The rooms were clean and parking was right in front of room.

Cons:

There was a little musty smell in the room.

2026-05-21 via Nuitee
T
Trautman couple us
10
A great staff? Great place, close to everything.
Pros:

I had a wonderful stay there.
From the guy behind the desk.
The girl that did the breakfast in the morning was just wonderful. The front desk guy was wonderful, and I can't say enough about the staff that kept the rooms clean. It'll be okay. They were very calm in the morning, gave me fresh towels, offered to clean my room while I was there. Everything was just wonderful there. The staff at that place was top, notch. I can't say enough. How well they took careof us? I definitely will be coming

Cons:

Nothing great place great staff

2026-05-21 via Nuitee