Best Western Asheville-Blue Ridge Parkway

Hotels
Best Western
8.6 (2746 reviews)
501 Tunnel Road , Asheville , us

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Clean rooms
Good breakfast
Cons:
Cleanliness issues
Limited breakfast seating
Pests in room

Categories

Cleanliness
7.69
Some cleanliness issues noted, including smell and pests.
Service
9.16
Staff received multiple positive mentions for helpfulness and friendliness.
Location
9.2
Conveniently located with good access to town, noted for being outside of the downtown hustle.
Room Quality
8.65
Rooms were generally comfortable and spacious, though some mentioned issues were noted.
Amenities
8.18
Good amenities mentioned like breakfast and dog-friendly features; some items noted for improvement.
Value for Money
8.64
Good perceived value for what guests received.
Food and Beverage
8.69
Breakfast was regularly highlighted as good, though seating was an issue mentioned.
Overall Experience
8.56
Overall positive experience but with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Scenic Views of Blue Ridge Mountains
Perched overlooking the stunning Blue Ridge Mountains, Best Western Asheville-Blue Ridge Parkway offers a picturesque retreat for your getaway.

Convenient Amenities
Indulge in the convenience of an outdoor pool, complimentary hot breakfast, and free WiFi during your stay. Each modern room is equipped with a microwave, refrigerator, and coffee-making facilities for your comfort.

24-Hour Front Desk and Business Center
Our dedicated staff is available round the clock at the front desk, ensuring all your needs are met promptly. Take advantage of our business center for any work requirements during your stay.

Experience the beauty of Asheville with us - book your stay at Best Western Asheville-Blue Ridge Parkway now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2746 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
D
Dowdy family_with_children us
10
Really nice room and so convenient. Staff were friendly and breakfast was really good!
Pros:

Clean and comfortable! Breakfast was good! This is a hidden gem!

2026-07-24 via Nuitee
A
Antoine family_with_children be
8
Pas mal pour une étape. P-e préférer le Glo à côté.
Pros:

Pas de moquette. Belle piscine même si au bord de la grand route. Petit déjeuner ok. Salle de sport dans l’hôtel d’à côté mais fonctionnelle.

Cons:

Plutôt hôtel d’étape que long séjour. Pas mal d’ouvriers logent là ce qui crée une ambiance particulière le soir mais ils se lèvent tôt.

2026-07-21 via Nuitee
J
Jennifer family_with_children us
5
2026-07-21 via Nuitee
S
simon solo_traveller gb
7
2026-07-20 via Nuitee
B
Byrd solo_traveller us
10
Pros:

The hotel was very clean and the beds were comfortable the staff was amazingly nice.

Cons:

Nothing everything was great

2026-07-20 via Nuitee
A
Abbie couple gb
8
This is a clean, modern hotel that’s well suited to an overnight stop rather than a longer city break. The rooms are com
Pros:

* The hotel was very clean and appeared to have been recently refurbished, giving it a fresh and modern feel.
* The room had good amenities and everything we needed for a comfortable overnight stay.
* Breakfast was decent, with the usual selection of hot items, waffles and other continental options. It covered the basics well.
* There were both water refill stations and ice machines available, which was really convenient.
* Guests have access to an indoor swimming pool and gym. These facilities are located in the neighbouring Best Western hotel, and while it’s a bit of a walk, they were easy enough to access. You simply collect a towel from reception at this hotel, then get a key card from the neighbouring hotel to use the facilities.

Cons:

* The breakfast could have offered a better selection of fresh fruit.
* The pool doesn’t open until 10:00 am, so if you’re hoping for a swim before checking out, that’s unfortunately not possible.
* Our room was quite noisy during the night because of the guests in the room next door. This wasn’t the hotel’s fault, but it’s something to be aware of if you’re a light sleeper.
* The hotel is a little way from downtown Asheville, so it’s not the best choice if you want to be in the heart of the city. However, it’s a great stopover hotel, with plenty of restaurants and places to eat nearby.

2026-07-20 via Nuitee
C
CHERRI couple us
10
I had a very relaxing and enjoyable weekend!
Pros:

The rooms were very clean. The breakfast that was offered was pretty good. The pool was clean and it was a nice quiet day.

2026-07-20 via Nuitee
R
Rebecca couple us
9
2026-07-18 via Nuitee
A
Alona family_with_children us
9
2026-07-18 via Nuitee
I
Izabela couple us
10
Pros:

Clean and comfortable.

2026-07-18 via Nuitee
H
Hadzimahovic solo_traveller ba
7
2026-07-15 via Nuitee
K
Katrina couple us
9
Always friendly staff, good breakfast and pet friendly.
Pros:

Very pet friendly

Cons:

N/A

2026-07-14 via Nuitee
K
Kaitlin family_with_children us
10
Great!
Pros:

The staff were very friendly

2026-07-13 via Nuitee
E
Erin family_with_children us
4
We enjoyed it because we have really great plans. However, I would not see at this hotel again.
Pros:

The location

Cons:

The floors were filthy. The front desk was rude. The breakfast was tasteless. I couldn’t believe how awful the food was. The chain should really update their food selections for breakfast.

2026-07-11 via Nuitee
S
Sridhar family_with_children us
10
2026-07-09 via Nuitee
K
Kate couple us
8
Accommodated last minute need
Pros:

The front desk staff were super friendly and helpful

Cons:

Breakfast was just ok

2026-07-08 via Nuitee
T
Tiffany family_with_children us
10
2026-07-06 via Nuitee
J
Justin couple us
10
2026-07-06 via Nuitee
H
hailey couple us
10
2026-07-05 via Nuitee
J
James solo_traveller us
10
Everyone and everything was good
Pros:

Perfect

Cons:

Nothing

2026-07-05 via Nuitee