Best Western Asheville-Blue Ridge Parkway

Hotels
•
Best Western
8.6 (2786 reviews)
501 Tunnel Road , Asheville , us
+1 828-298-5562

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable beds
Clean rooms
Good breakfast
Cons:
Cleanliness issues
Limited breakfast seating
Pests in room

Categories

Cleanliness
7.69
Some cleanliness issues noted, including smell and pests.
Service
9.16
Staff received multiple positive mentions for helpfulness and friendliness.
Location
9.2
Conveniently located with good access to town, noted for being outside of the downtown hustle.
Room Quality
8.65
Rooms were generally comfortable and spacious, though some mentioned issues were noted.
Amenities
8.18
Good amenities mentioned like breakfast and dog-friendly features; some items noted for improvement.
Value for Money
8.64
Good perceived value for what guests received.
Food and Beverage
8.69
Breakfast was regularly highlighted as good, though seating was an issue mentioned.
Overall Experience
8.56
Overall positive experience but with some notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:06

Property Description

Scenic Views of Blue Ridge Mountains
Perched overlooking the stunning Blue Ridge Mountains, Best Western Asheville-Blue Ridge Parkway offers a picturesque retreat for your getaway.

Convenient Amenities
Indulge in the convenience of an outdoor pool, complimentary hot breakfast, and free WiFi during your stay. Each modern room is equipped with a microwave, refrigerator, and coffee-making facilities for your comfort.

24-Hour Front Desk and Business Center
Our dedicated staff is available round the clock at the front desk, ensuring all your needs are met promptly. Take advantage of our business center for any work requirements during your stay.

Experience the beauty of Asheville with us - book your stay at Best Western Asheville-Blue Ridge Parkway now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.6
Based on 2786 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.56
H
Happylostplanet • solo_traveller • us
8
2026-08-28 • via Nuitee
L
Laura • couple • us
9
2026-08-24 • via Nuitee
D
Deborah • couple • us
10
A great reasonable and convenient place to stay
Pros:

It was very conveniently located to the Billy Graham Training Center where we had a Women’s Conference

Cons:

No Elevator and open stairs outside to climb to second floor others than that was a great place to stay

2026-08-23 • via Nuitee
R
Rachel • solo_traveller • us
7
2026-08-23 • via Nuitee
A
Antonio Corrado • family_with_children • it
8
2026-08-22 • via Nuitee
D
Daniel • family_with_children • de
7
2026-08-21 • via Nuitee
C
Coralina • family_with_children • us
7
Very clean room and nice staff
Pros:

The room seemed like it was freshly renovated like the floors and bathrooms fresh looking and the cleaning lady kept everything organized also the breakfast was very satisfying, the front desk girls were veey informative always smiled and nice also liked the fact that I could park right in front of my room and not have to take an elevator or walk through lobby pretty much in and out it's perfect!

Cons:

Under the sink it was dripping onto the wooden cabinet it really didn't affect me I just put a towel on the shelf part. We did tell front desk just so they were ware and supposedly maintenance was told about it but we were there 4 days and no one came to look. Also the bed I really wish they were a bit firmer especially the pillows are horrible

2026-08-21 • via Nuitee
M
May • extended_group • us
7
2026-08-18 • via Nuitee
C
Christopher • couple • us
8
Pros:

The room was clean and enjoyed the breakfast and sundries shop being open 24/7

Cons:

The air conditioning wasn’t working in my room

2026-08-17 • via Nuitee
B
Burl • couple • us
10
We enjoyed our stay.
Pros:

The breakfast was vary good. We enjoyed it.

Cons:

I did not like having to put up a deposit after paying in advance. That’s insulting.

2026-08-17 • via Nuitee
R
Ravinder • family_with_children • us
7
Pros:

Breakfast was good. Location was also good

Cons:

Floor could be cleaned better.

2026-08-15 • via Nuitee
J
James • family_with_children • us
10
the best place to stay in Asheville
Pros:

we saw a mama bear and three cubs behind the hotel

Cons:

everything was great

2026-08-14 • via Nuitee
S
Stephen • couple • us
5
Best Western Ashville Blue Ridge Pkwy is a decent value but needs to focus on details
Pros:

The breakfast was decent. A good time window for making it there. The staff was pleasant and gave me information about Biltmore Estates that I followed up on. It has a swimming pool.

Cons:

We brought our small dog. I found out from another guest that she had sighted a bear next to our room the previous day. Understandable but this is not normal for many travelers and should be stated to guests when they check in. Also, we had to move to another room after returning at the end of the day to overwhelming toxic-like fumes in our room. It had been sanitized to the max.

2026-08-14 • via Nuitee
B
bertot2023 • Business
10
Clean enough
Pros:

Although I never saw her face-to-face, Fátima enabled a pleasurable, stay so that I did not have to wake up early and head out of Dodge

2026-08-12 • via Tripadvisor
N
Nsamwa • solo_traveller • us
10
Pros:

Very clean, easy to find and the staff was great

2026-08-11 • via Nuitee
M
Michele • couple • us
10
2026-08-10 • via Nuitee
A
Alessandra • couple • br
10
Excelente custo benefício
Pros:

Quarto amplo e cama confortável

Cons:

Distância do centro

2026-08-10 • via Nuitee
M
Mary Anne • couple • us
4
I blame price and extra charges on booking.com
Cons:

Bed was too high. I could hardly get get in it, and neither could my husband who is 5’9” That I had a surprise $100 deposit and pet fee that no one told me about. I think the price was high as there was nothing special about it, except maybe the visiting bear with her cubs.

2026-08-09 • via Nuitee
S
Sara • family_with_children • us
8
Pleasantly surprised! Super clean, great location. Would book again!
Pros:

Cleanest motel I’ve ever stayed in!

Cons:

Didn’t realize until after booking that this was a motel as I usually only book hotels for personal reasons.
The walls are very thin, you’ll hear everything; plan accordingly.

2026-08-08 • via Nuitee
K
Kylie • solo_traveller • us
10
Pros:

Clean and dog friendly

Cons:

A little outdated but good for the price

2026-08-07 • via Nuitee