Best Western At Ventura Pier

Hotels
•
Best Western
8.3 (636 reviews)
708 East Thompson Boulevard , Ventura , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent and varied breakfast
Helpful, professional staff
Great location near pier/downtown
Many clean, remodeled rooms with comfortable beds
Pool, morning coffee and sufficient parking
Good overall value for many guests
Cons:
Occasional dirty rooms and strong odors (sewer/humidity)
Inconsistent bed quality (lumpy/soft in some rooms)
Train noise reported by some rooms
Early check-in fees and phone/housekeeping response issues
Isolated reports of sticky floors and filthy walls

Categories

Cleanliness
7.6
Mixed reports: many guests describe rooms as clean, but multiple reviews mention strong odors (sewer/humidity), sticky floors and dirty walls in some rooms.
Service
9
Generally praised — front desk staff described as professional, helpful and attentive; a few complaints about phones not being answered or slow responses.
Location
9
Consistently positive — close to the pier, downtown and local attractions (Majestic Theatre), convenient for beach and island-boat departures.
Room Quality
7.8
Mixed: many guests enjoyed remodeled rooms and very comfortable beds, but there are notable reports of lumpy/soft beds, narrow rooms and occasional cleanliness/odor issues.
Amenities
8.5
Solid amenities noted: complimentary breakfast, coffee available morning-long, pool and sufficient parking; some noise (trains) reported but not widespread.
Value for Money
8
Mostly seen as good value by many guests, though a few felt the price wasn’t justified (early check-in fees or rooms not meeting expectations).
Food and Beverage
9.2
Strongly positive — breakfast repeatedly described as excellent, varied and better than expected (fresh eggs, waffles, many choices).
Overall Experience
7.3
Generally positive stays for many guests (location, staff, breakfast), but recurring issues with room cleanliness, odors and occasional fees/phone problems reduce the overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:11

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Location

Guest Reviews

8.3
Based on 636 reviews
Cleanliness: 7.6
Service: 9
Location: 9
Room Quality: 7.8
Amenities: 8.5
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 7.3
L
Louis • solo_traveller • us
4
Not a very well run motel. Probably won’t stay here again
Pros:

Breakfast

Cons:

Housekeeping was ordered but not received
Message light would go off on phone. No one came to fix it. I had to cover the phone for my whole stay

2026-10-31 • via Nuitee
M
Matteo • couple • it
5
Sufficiente per una notta…ma non di più
Pros:

La posizione relativamente vicina al Pier.

Cons:

Letto sfondato, camera stretta e struttura non all’altezza di un best western

2026-10-30 • via Nuitee
M
Mateusz • couple • pl
8
2026-10-30 • via Nuitee
C
Candace • couple • us
10
Pros:

Clean, spacious room; good breakfast

2026-10-29 • via Nuitee
G
George • couple • us
10
Good value in Ventura
Pros:

Room is clean. Staff is attentive

2026-10-28 • via Nuitee
A
Andrea • couple • us
5
Sorry, but not worth the price!
Pros:

The lady at the front desk in the afternoon (pretty Hispanic lady) was THE BEST. Very professional. It is the only good thing I will say. I don't write reviews often but others need to know LUMPY, SOFT BED, VERY UNEXCITING BREAKFAST AND THE ROOM STUNK LIKE SEWER WATER. HAD TO TOTALLY SPRAY IT DOWN BEFORE STAYING IN. Not worth the price!

2026-10-27 • via Nuitee
I
Imre • couple • hu
10
Highly recommended
Pros:

Location perfect , the hotel offers good value for money.

2026-10-27 • via Nuitee
B
Bonino-Britsch • couple • us
9
we walked to the pier, enjoyed a tasty breakfast and toodled in our way :}
Pros:

good breakfast
clean and spacious room

2026-10-27 • via Nuitee
T
Tom • couple • us
8
Very good except for a rediculous fee to check in early for an empty room.
Pros:

Good location with great breakfast choices

Cons:

No one answers the phone, especially annoying when I am calling ahead to see about an early check in.

2026-10-27 • via Nuitee
I
Ian • couple • gb
7
Clean, functional, no frills bed for the night
Pros:

Initial impressions of the exterior (classic two-storey motel layout) not great but the room was great - clean, comfy, big bed, functional bathroom. Good location for downtown walk or drive to nearby beach. Complimentary breakfast was better than expected. Front desk lady quickly sorted a computer error which saw us charged twice for the room.

Cons:

Nothing really. Does what it says on the tin.

2026-10-26 • via Nuitee
M
Mark • family_with_children • us
6
Pros:

Price

Cons:

Room smelled too clean.

2026-10-24 • via Nuitee
S
Sara Gee • family_with_children • us
7
Pros:

The location to the Majestic Theatre

Cons:

The room was dirty. The walls were filthy and the floors felt sticky

2026-10-23 • via Nuitee
J
Julia • couple • de
9
Sehr gut
Pros:

Sehr gutes Frühstück, vor allem für amerikanische Verhältnisse mit frischen Eiern, Waffeln etc.
Die Zimmer waren recht geräumig und gut ausgestattet, bequeme Matratze

Cons:

Wir hatten wenig Ablagefläche im Bad, was allerdings auch daran gelegen haben könnte, dass wir ein barrierefreies Zimmer bekommen haben

2026-10-23 • via Nuitee
V
Valerie • solo_traveller • us
7
2026-10-22 • via Nuitee
K
Kent • couple • us
10
Great spot and really nice staff 😁
Pros:

The remodeled rooms are great and the bed is super comfortable. It’s nice to have coffee and other things available all morning.

2026-10-19 • via Nuitee
C
Carol • family_with_children • us
10
2026-10-18 • via Nuitee
S
Sylvia • couple • us
10
2026-10-18 • via Nuitee
L
LEONARDO • couple • il
8
Pros:

Nice Hotel, with good Breakfast, a 10 min drive to take the Island Packers boats to the channel Islands, sufficient park

Cons:

Noise from Trains, although didnt intefere falling asleep

2026-10-17 • via Nuitee
J
Jennifer • couple • us
5
2026-10-16 • via Nuitee
O
Odd • family_with_children • no
9
Pros:

Good breakfast. Clean.

2026-10-15 • via Nuitee