Best Western At Ventura Pier

Hotels
•
Best Western
8.5 (722 reviews)
708 East Thompson Boulevard , Ventura , us
+18056483101

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Great location
Good breakfast
Cons:
Dirty floors
Bad smells in rooms
High prices

Categories

Cleanliness
7.71
Some reviews mentioned dirty floors and bad smells in rooms.
Service
9.18
Reviewers noted friendly and helpful staff.
Location
9.22
Multiple reviews highlighted the great location near the pier and restaurants.
Room Quality
7.67
Comments on beat-up rooms and some maintenance issues.
Amenities
8.7
Included positive mentions of breakfast and in-room facilities.
Value for Money
8.16
Some guests felt prices were high for the quality provided.
Food and Beverage
8.71
Generally positive experiences with breakfast food.
Overall Experience
8.68
A mix of good experiences with some setbacks but overall a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Convenient Location
Modern Amenities
Nearby Attractions

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 722 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
L
Lucy • solo_traveller • us
9
2026-07-04 • via Nuitee
J
Jianping • couple • cn
8
2026-07-03 • via Nuitee
T
Teo • family_with_children • si
7
Overall it was ok
Pros:

The location and the easy check in process

Cons:

There was a weird smell in the room. The carpet was extremely dirty

2026-07-03 • via Nuitee
C
Carole • extended_group • us
5
Good if you want to be close to town. However, we will not be returning.
Pros:

Close to town, walkable. Rooms were nice and clean.

Cons:

Not all staff were accommodating or welcoming , but Joseph was very nice. We had 8 guests and they had issues with Staff being accessible. Be aware there is a 25 dollar fee to check in early or stay later. This was not clear on this website. Hot water was not functioning properly in several rooms.

2026-07-02 • via Nuitee
C
Carol • solo_traveller • us
10
Pros:

VERY FRIENDLY AND HELPFUL OFFICE AND HOUSEKEEPING STAFF. GREAT LOCATION.

Cons:

Can't think of anything I did not like.

2026-07-01 • via Nuitee
T
Troy • couple • us
10
Excellent visit to Ventura and I would stay here again.
Pros:

The people were really nice and the facilities were well maintained and comfortable.

2026-06-30 • via Nuitee
E
edwin • couple • us
1
A place to sleep. Nothing more
Pros:

Nothing

Cons:

Everything

2026-06-29 • via Nuitee
K
Kerry • couple • au
8
Good location, friendly staff
Pros:

Well presented. Good breakfast

2026-06-28 • via Nuitee
J
Judy • couple • us
9
ok place to stay
Pros:

clean and comfortable

Cons:

too expensive for a night’s sleep

2026-06-27 • via Nuitee
K
Kerstin • solo_traveller • de
10
2026-06-27 • via Nuitee
J
Juan • solo_traveller • us
8
2026-06-26 • via Nuitee
J
John • couple • us
9
Pros:

Room was nice as was the bathroom. Liked the mini split a/c. Did not like the fact that there is no elevator. A staff member helped take our things upstairs which was appreciated.

Cons:

Did not like the mattress. It was way too soft and sank in.Did not like the fact that there is no elevator. A staff member helped take our things upstairs which was appreciated.

2026-06-25 • via Nuitee
D
David M • couple • us
10
Great time and comfortable
Pros:

The area was nice..

Cons:

Foul odor in bathroom…not a deal breaker…but it is foul

2026-06-24 • via Nuitee
V
valerie • couple • fr
8
Bien
Pros:

Tout était correct

Cons:

Ras

2026-06-23 • via Nuitee
D
Dawn • solo_traveller • us
8
Pros:

Convenient, clean. Staff was very friendly.

2026-06-23 • via Nuitee
M
Marilu • solo_traveller • us
7
I work in the industry since 40 years ago and staying in this hotel made me feel like I was receiving attention like whe
Pros:

Is a little bit over priced.
The front desk agent was not too friendly

Cons:

Lack of hospitality from some of the staff

2026-06-22 • via Nuitee
J
John • couple • us
5
Best Western has rude check-in staff and outrageous prices that the quality of rooms don't match.
Cons:

The front desk pushed joining Best Western and then had the nerve to charge us $25 extra for signing in early. This was particularly bad when the room cost about $375 for one night.

2026-06-22 • via Nuitee
R
Rice • solo_traveller • us
7
Pros:

Staff and area

Cons:

Beds were too soft

2026-06-22 • via Nuitee
C
Clasina • family_with_children • us
8
Great location near the Beach/Pier!
Pros:

I have to say I felt so-so when I drove up and actually saw the hotel (it reminded me of a Motel 6 or something), but the inside exceeded my expectations! Very nice and clean. Mini fridge, hair dryer, TV. We had an upstairs room with an additional back window that gave a view of the Ventura Pier which was nice.... Note: railroad tracks are right behind the hotel as well. The complimentary breakfast is the usual fare- eggs, sausage, muffins, toast, waffles, fruit, etc. Really close to the walking bridge to cross the freeway over to the Pier/beach!

Cons:

NO microwave in the room. I would have given the hotel an overall rating of 10, but for a couple disturbing instances. 3 separate times we heard someone trying to open our door with a key card. First was a couple who were apologetic when I opened the window to question them (it must have been a front office error). The next morning we heard it again. I peeked out and saw a women trying the door. She walked away, and I proceeded to watch her walk all the way out of the facility (not to the office!). The last time was one of the cleaning staff. Although communication was difficult due to language barrier, she basically said the office asked her to see if her key worked (which it didn't). Something really weird going on there..... I reported it to the front desk, but not sure if that went anywhere.

2026-06-22 • via Nuitee
R
Rong • extended_group • cn
7
The building looks like a motel, but the room is standard express hotel and the breakfast is great.
Pros:

Wi-Fi is fast and the room is clean. Breakfast is great.

Cons:

The clerk at front desk looks very unhappy, like we owned her money.

2026-06-20 • via Nuitee