The Stafford London

Hotels
9.6 (1597 reviews)
St James's Place , London , gb
+44 20 7493 0111

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location
Cons:
Dated room quality
Inconsistent restaurant experience

Categories

Cleanliness
9.96
Overall cleanliness is praised across multiple reviews, indicating a high standard.
Service
10
Staff are described as friendly, attentive, and helpful, with positive mentions of specific staff members.
Location
10
The location is frequently highlighted as a major pro, being close to key attractions while remaining peaceful.
Room Quality
8.96
Rooms are noted as dated and dull in some reviews, affecting the overall perception.
Amenities
9.46
Amenities like the bar and terrace are appreciated, but some service inconsistencies were reported.
Value for Money
9.96
Guests feel the value aligns well with the hotel's quality, despite some issues in the restaurant.
Food and Beverage
8.46
Negative experiences in the restaurant and slow service impacted the rating.
Overall Experience
10
Despite some drawbacks, the overall experience is praised with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:35

Property Description

Central Location and English Character
Located just off Piccadilly and next to Green Park, The Stafford London exudes elegance and charm, boasting 5 AA Red Stars for excellence. With a prime location ideal for West End theatres, dining, and shopping, this property is surrounded by art galleries, museums, and royal landmarks.

Fine Dining and Luxury Amenities
Indulge in fine contemporary British cuisine at The Game Bird, sip cocktails at the historic American Bar, or enjoy 24-hour room service. Relax with afternoon tea in The Gamebird Lounge. Each room features modern amenities including a Bose Wave CD player, Nespresso machine, and luxury bathroom products.

Historic Architecture and Exceptional Service
Comprising three 17th-century townhouses, The Stafford London offers a unique blend of history and luxury. Guests can access a gym in the Mews and benefit from an award-winning concierge service. Experience traditional English hospitality with a touch of modern luxury at The Stafford London.

Important information:

Please note that extra beds are available only for Deluxe King rooms and Junior Suites.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 10 years old and over stay for £66 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 1597 reviews
Cleanliness: 9.96
Service: 10
Location: 10
Room Quality: 8.96
Amenities: 9.46
Value for Money: 9.96
Food and Beverage: 8.46
Overall Experience: 10
A
Andrej • extended_group • at
10
2026-07-25 • via Nuitee
S
SERHAT • family_with_children • tr
9
2026-07-20 • via Nuitee
A
Andrea • family_with_children • us
9
Lovely hotel, very classic formal in feel
Pros:

Everything was clean, the staff was super helpful, and we felt well taken care of. The hotel is well located, though keep in mind it's in an alley with a dead end. It was tricky for us to get out of there with the rental car.

Cons:

I personally had no problem with my room, but my parents had minor inconveniences. It wasn't the most cozy stay, but really don't have major complaints.

2026-07-20 • via Nuitee
A
Alex • solo_traveller • gb
9
2026-07-20 • via Nuitee
S
Sanjay • couple • in
9
Good
Pros:

Very nice hotel
They upgraded us to the suite it was fantastic
Convinient location
Good staff only problem was room above kids were walking and we could hear the noise

Cons:

Everything good

2026-07-17 • via Nuitee
B
Bianca • extended_group • br
10
2026-07-17 • via Nuitee
A
Andrei • solo_traveller • ro
9
2026-07-14 • via Nuitee
L
Laura • solo_traveller • sa
10
Constantly living up to expectations. Superb location, staff and stay.
Pros:

This has become a regular stay for my family and I when we are in London. Positioned right next to Mayfair and all the high end parts of London, we love the location, rooms and staff. In a previous review I labelled this hotel ad having old English charm which I maintain. It’s exceptional with class all round.

Cons:

There’s nothing to not like. It’s a 10/10 for us.

2026-07-13 • via Nuitee
H
Harry • couple • us
10
2026-07-12 • via Nuitee
H
Harry • couple • us
10
2026-07-12 • via Nuitee
C
Carmen • family_with_children • it
8
2026-07-09 • via Nuitee
Z
Zeina • family_with_children • gb
10
2026-07-09 • via Nuitee
Z
Zeina • family_with_children • gb
10
Pros:

Extremely Helpful Staff

2026-07-09 • via Nuitee
P
Paola • extended_group • it
9
2026-07-05 • via Nuitee
J
john • solo_traveller • gb
10
Pros:

Great location, wonderful appointed rooms and the best staff who can't do enough for you.

Cons:

Leaving

2026-07-05 • via Nuitee
M
Myriam • couple • fr
10
2026-07-05 • via Nuitee
A
Amir • solo_traveller • kn
10
2026-07-01 • via Nuitee
S
Svetlana • family_with_children • ca
7
Pros:

Exceptional location

Cons:

Very small room, without any view, with very small shower.

2026-06-30 • via Nuitee
O
onegrip • Business • Los Angeles, California
6
Great hotel with a mediocre restaurant
Pros:

I recently stayed at your property.
First, I want to commend the housekeeping team. The maid service was exceptional, and their hard work did not go unnoticed. Their attention to detail contributed positively to our comfortable stay.
However, I need to share some concerns about the restaurant and bar experiences. Across my group, we encountered consistently negative interactions with staff, including perceived rudeness and delays in service. This issue affected our overall impression of the property and led us to limit dining and drinking on-site. I have heard similar feedback from other guests as well.
I believe in fairness and constructive feedback, and I hope you will view this as an opportunity to address a service gap in your dining outlets. If possible, I would appreciate:

2026-06-29 • via Tripadvisor
S
Scott • extended_group • gb
10
Very comfortable, will definitely come back.
Pros:

Very clean with great staff

Cons:

Nothing.

2026-06-28 • via Nuitee