Marwell Hotel Winchester South

Cold plates at breakfast
Needs some refurbishment but that is ongoing apparently

Muffig-moderig riechendes Badezimmer und muffig riechende Fenstervorhänge, gleichzeitig Arretierung des Schiebe-Fensters kaputt, das heisst bei Erdgeschosslage des Zimmers und umlaufendem Rettungsweg Lüftungsmöglichkeit nur bei Anwesenheit und nur bei Tage. Erschreckend fleckige Teppiche, bei näherem Hinsehen im Zimmer fleckig, nicht dreckig aber im Frühstücksraum/Restaurant dreckige Teppiche. Ingesamt eine in die Jahre gekommene Anlage mit abgenutzten Möbeln und Wänden.

No maintenance and creepy noise and the shower

Carpets and chairs all stained, the staff all sat on phones at reception. The room doors hardly open or close, people smoking outside our room when we have kids in room and had to have windows open as it was so hot. 2 glasses outside our room from someone in another room stayed there for 24 hours. Breakfast was so basic we left. You can tell this place isn’t being managed at all, no standards are set and it runs throughout the whole facility.

As mentioned already, the duvet was very heavy and I had to sleep on top of it and the wardrobe in room 106 needs urgent repair.

The bar needed comfy sofas. The chairs were too hard. The restaurant menu has too much fast food.

Didn’t sleep well unfortunately beds were uncomfortable. Requested cot but didn’t receive one, had to go to reception to ask for one. Rooms were tired, lots of marks, could do with some maintenance.

The winter duvet could have been swapped with a lower tog duvet.
But I'm always a hot person, so maybe that is only me.

In desperate need of an update. Appreciate that there has been a takeover. Disappointing hot breakfast.

The room was extremely hot with no air conditioning. There was a set of patio doors which you couldn't leave open over night as the balcony was a communal fire escape and everyone has access to it.
Breakfast wasn't great.

Dining room, needs a clean.

The hotel is a little dated, the decor is a throwback. When I stayed we were in the middle of a heatwave and the room was stiflingly hot 🥵
This is a pet friendly hotel but pets are not allowed in the dining room, so as a lone traveller was not easy to get breakfast! Had to eat in the lounge on a low table

Breakfast could be bit much better. (Spoons missing for cereals)

Breakfast was a disgrace and the decor is hideous. It needs a couple of million spent on it, the place has potential but now Im worried how the animal enclosures are, probably better than the hotel??
Oh and drinks were crazy expensive

Nothing at all.

There wasn't anything I didn't like, it was perfect and I'd love to come back for a longer stay.

Not really a dog friendly hotel, couldn’t leave open patio door because the balcony floor was an open grid. Not suitable for our little dog. Not allowed in breakfast area with dog.
No air conditioning? Had to beg for a fan for the room (it was very hot in the room)

The tv isn’t a smart tv , no air con and only one fan per room

The room facilities such as coffee and tea making were not as expected. There was no dinking water in the room. The bath was dangerous . The restaurant food was very basic, one of us is coeliac and was only able to have one choice, we ended up going somewhere else to eat. The breakfast was poor, flies on the hot food and limited choice. Overall very disappointing

The hotel was 'tired' in many areas. The grounds could be beautiful but appeared in many areas not to be cared for. The breakfast was ok but quite basic. The dinner menu was very poor especially for vegetarians with many items not available. Only 1 dessert option and no ice cream! There appeared little link with the zoo next door. The hotel has so much potential to be a very good resort but seemed to lack imagination in decor. It could be like a mini animal kingdom lodge , Disney Florida, and a real fun place to be with some creative design and ideas. It doesn't seem to reach its full potential at all. We love the zoo and the bed room was fine, the receptionists were very helpful. We were directed to an amazing restaurant nearby.