Marwell Hotel Winchester South

Hotels
7 (4267 reviews)
Thompsons Lane, Colden Common , Winchester , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Excellent location next to Marwell Zoo
Friendly, welcoming staff
Comfortable, spacious rooms and beds
Good value for money
Quiet countryside setting
Good on-site restaurant and bar
Reliable wifi
Cons:
Pool/spa and other facilities under renovation/closed
Limited breakfast options (no sausages; pastries ran out)
No air conditioning / some windows don't open
No smart TV in rooms
Slippery shower surface / safety concern

Categories

Cleanliness
8
Rooms are frequently described as spacious and clean with comfy beds; only occasional issues noted (e.g., slippery shower surface reported as a safety concern).
Service
8
Staff are repeatedly described as friendly, helpful and welcoming; multiple guests praised excellent service and recommendations.
Location
9
Consistently praised — excellent countryside setting right next to Marwell Zoo, convenient for local attractions and quiet surroundings.
Room Quality
8
Rooms noted as spacious, comfortable and well equipped (some with balconies); a few reports of no air-con or non-opening windows in some rooms.
Amenities
3
Several key facilities (pool/spa/fitness suite) were under renovation and unavailable; limited in-room tech (no smart TV) and some rooms lacked air-con — wifi was an exception and worked well.
Value for Money
7
Multiple guests explicitly called the hotel very good value for money, citing affordable meals and pricing relative to location and service.
Food and Beverage
6
Mixed feedback: many praised the restaurant and breakfast as tasty and good value, but several guests noted limited breakfast choices (missing sausages, pastries ran out, limited coffee options).
Overall Experience
7
Generally positive stays with friendly staff and great location; renovations and limited amenities reduced the experience for some guests, balancing the strong positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 19:45

Property Description

Luxurious Colonial-Style Hotel in the Heart of Hampshire Countryside

Relaxing Amenities: Enjoy a refreshing dip in the pool or unwind in the sauna at our colonial-style hotel. With free parking available, your stay will be stress-free from the moment you arrive.

Gourmet Dining Experience: Indulge in locally sourced, seasonal delicacies at The Dining Room Restaurant. Start your day with a delicious breakfast and end it with a satisfying dinner menu, all while sipping on a variety of drinks in our relaxed bar and lounge.

Leisure and Recreation: Take advantage of our leisure centre's indoor heated swimming pool during your stay. Additionally, golf enthusiasts can tee off at our on-site golf centre with two 18-hole courses just a short drive away.

Book your stay at Marwell Hotel now for a tranquil getaway in Hampshire's picturesque countryside.

Important information:

Please kindly note that the swimming pool is temporarily closed for renovation.

A credit card is required at the hotel as a guarantee.

Children 0-2 years old are free of charge if sleeping in existing beds.

Children 3-12 years old will pay a GBP 10 supplement on top of the rate, per child, per night, which will be added by the hotel when you check in.

People older than 13 years are considered adults, so the hotel will add a GBP 15 supplement on top of the rate at check-in.

Pets can be accommodated at an extra fee of GBP 10 per night. A GBP 150 deposit applies when travelling with pets, and any pets need to be confirmed with the property in advance.

The Hotel reserves the right to close our leisure facilities at any given time with no refunds provided for this.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOU

Location

Guest Reviews

7
Based on 4267 reviews
Cleanliness: 8
Service: 8
Location: 9
Room Quality: 8
Amenities: 3
Value for Money: 7
Food and Beverage: 6
Overall Experience: 7
J
Julian • couple • gb
7
2026-09-19 • via Nuitee
D
doreen • solo_traveller • gb
10
Pros:

Literally everything. Set in a great place. So peaceful. Best night's sleep we've had anywhere. Beds were so comfortable. Staff were friendly and very helpful. We had our evening meal there and it was delicious. Really recommend the chicken dish. Good selection for breakfast cereals, fruit, yogurts, pastries and full English.

Cons:

Nothing

2026-09-18 • via Nuitee
K
Kate • solo_traveller • gb
4
Very disapponting
Cons:

It didn't seem to have been maintained in years. Chipped paintwork, overgrown, unkept garden area, discussed items left on balconies or outside.

2026-09-17 • via Nuitee
B
Beverley • couple • gb
8
A comfortable night stopover
Pros:

The location is lovely, mans our room was comfy with a very comfortable 6ft bed

Cons:

We could hear the people in the next room via the (locked) connecting door - they were particularly noisy to be fair
Other than the bed, the furnishings are a bit dated

2026-09-17 • via Nuitee
A
Audrey • family_with_children • gb
6
Fine
Pros:

The hotel was ok. I particularly liked the female staff member who welcomed us when we arrived - that is a big thing that some hotels ignore the importance of. This is a basic hotel with basic facilities. It was fine. Bed clean and comfy. Just don't expect anything plush because it's not! Nice to feel you are out in the woods in nature.

Cons:

It is quite simply overpriced. It makes me sad to see all the complaints and management constantly apologising but doing nothing about it. It must be awful for staff morale. This is quite easily remedied. Just charge a sum that reflects that this is a basic hotel! This is something you can change: making the cost reflect what you will get. You will have happier customers. Also, when people do (unfortunately) have a terrible time for some reason don't keep saying sorry! It's so annoying - just refund them or do something positive like give them a free meal. This shows basic lack of understanding of good customer service. And please, please don't leave me a message saying "sorry you feel like this....". Just do something to change it.

2026-09-16 • via Nuitee
A
A S Alexander • couple • gb
8
Interesting and comfortable place to stay
Pros:

Wonderful and really comfortable bed and well appointed room for a thoroughly pleasant stay.

Cons:

Although the breakfasts were excellent there was a rather limited choice of food in the restaurant in the evening which meant travelling out in the evenings to local pubs etc of which there was a good choice!

2026-09-15 • via Nuitee
A
Adam • family_with_children • gb
2
Poor
Pros:

Location proximity to zoo

Cons:

Only found out no swimming pool / pool closed after booking.

Poor food quality.

Terrible breakfast.

Fire alarms going off throughout stay.

2026-09-14 • via Nuitee
J
Jan-Willem • solo_traveller • nl
9
Pros:

Omgeving personeel kamer

Cons:

Het eten was goed maar de drank ongehoord duur

2026-09-14 • via Nuitee
J
Judylen • extended_group • gb
10
We had a comfortable stay. It is quiet and peaceful location.
Pros:

The location is quiet and peaceful. I like the forest outside the room

Cons:

It has a distinctive musky smell. The shower has a very weak water pressure.

2026-09-14 • via Nuitee
L
lauren • extended_group • gb
10
Gorgeous scenery
Pros:

It was absolutely gorgeous, we stayed after a festival just for one night and I wish we had stayed longer

Cons:

Nothing loved it all

2026-09-14 • via Nuitee
L
lisa • family_with_children • gb
9
2026-09-13 • via Nuitee
B
Beverly • solo_traveller • gb
4
Would not stay again
Pros:

Location

Cons:

Dirty room
Paid for breakfast but already paid with booking .com so had to pay again could not get a refund needs to go via HQ for refund really bad

2026-09-13 • via Nuitee
D
Duncan • couple • gb
10
Thoroughly enjoyable. When we come back this way for another visit will definitely be staying here again
Pros:

Staff were lovely. Courteous. Helpful. Beautiful surrounding area. Beds were comfortable. Walk in shower was lovely. Thank you

Cons:

The snobbery of some of the other guests. As there was a big group for dinner one night and other guests were annoyed they would have to wait. My daughter and I were happy to wait. Staff were great.

2026-09-13 • via Nuitee
L
Lawrence • couple • gb
8
2026-09-13 • via Nuitee
B
Beverly • couple • gb
3
Unless in new room would not recommend
Pros:

The location and grounds

Cons:

The first room stank of smoke
The next room we were given was dirty drab the toilet didn’t flush properly room dirty

2026-09-13 • via Nuitee
A
Alastair • couple • gb
7
Great staff - great location- food adequate- hotel needs refurbishment
Pros:

Location great - design great

Cons:

Tired - needs updating. Stuck in 1989 when it opened. Bed unbelievably hard!

2026-09-12 • via Nuitee
D
David • couple • gb
9
A good base for 2 nights
Pros:

Setting in woodland.
Helpful bar and restaurant staff footed us in for evening meal even though fully booked.
Comfortable bed and spacious room

2026-09-10 • via Nuitee
A
Anthony • couple • gb
8
2026-09-09 • via Nuitee
S
Sera Byrne • family_with_children • gb
6
Dated but functional
Pros:

The hotel is quirky and in a beautiful setting. Beds were comfy. Bar area and bar staff were good. The location was perfect for my purposes and I will stay there again despite the less good points.

Cons:

The hotel is tired and the dining room looked grimy. It looked as though it was last done up in the early noughties. I felt that despite the age of the place, more could have been done to make the best of what was there. Carpets, surfaces and soft furnishings in the dining room were in dire need of a hoover and a scrub.

2026-09-09 • via Nuitee
R
Ros • couple • gb
8
A Different experience
Pros:

Very unique property with attractive vaulted ceilings & individual blocks of wooden lodges.
Very spacious bedroom & bathroom with all usual facilities.
Lovely white soft towels,well planned bedroom with lots of electric power sockets in convenient places.
Very good buffet breakfast with polite & attentive staff.

Cons:

In an isolated spot next to Marwell Zoo.
Nearest town was Winchester about a 10 min drive away.
Coffee was not good from the bar.
Evening menu was very basic with not much choice but what we had was good,especially the fish & chips.
We were told we needed to order by 8.30pm which we did for the main course but when the waitress said can I get you anything else,we wrongly assumed that we could order a cold dessert but she said the kitchen was now closed.. very disappointing.

2026-09-08 • via Nuitee