Ibis Sheffield City

Hotels
ibis
8 (5093 reviews)
Shude Hill , Sheffield , gb

Children allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Uncomfortable beds
Noisy corridors
Maintenance issues

Categories

Cleanliness
7.48
Several reviews mentioned cold and uncomfortable conditions or maintenance issues, impacting the overall perception of cleanliness.
Service
8.45
Many reviews praised the friendly and attentive staff, indicating a positive service experience.
Location
8.49
The location was frequently highlighted as convenient and advantageous by multiple guests.
Room Quality
7.74
Mixed feedback on room comfort, with complaints about noise and bed hardness affecting the overall quality.
Amenities
7.97
Some amenities were satisfactory, but issues with the breakfast and lack of hand towels noted by guests.
Value for Money
8.43
Guests felt they received good value for their stay overall considering the service and location.
Food and Beverage
7.48
Breakfast received mixed reviews, with some guests requesting improvements.
Overall Experience
7.95
Many guests expressed satisfaction with their stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 06:10

Property Description

Modern Comfort in Sheffield City Centre

Convenient Location: Ibis Sheffield City, just a short walk from the railway station, offers easy access to key city attractions like Sheffield Hallam University and Ponds Forge Leisure Center.

Dining Options: Indulge in delicious meals at the modern restaurant, grab snacks at the 24-hour bar, and start your day right with an all-you-can-eat breakfast buffet.

Comfortable Stay: With bright rooms featuring work desks, internet access, and private bathrooms, along with 24-hour front desk service, your stay at Ibis Sheffield City promises convenience and relaxation.

Ready to experience the best of Sheffield? Book your stay at Ibis Sheffield City now!

Important information:

Castlegate Q Park car park is 164 feet from the hotel entrance. The postcode is S1 2BQ.
ibis Sheffield guests can enjoy half-price parking when they book in advance at q-park.co.uk
Visit q-park.co.uk and search for Sheffield, select Q-Park Castlegate, enter discount code IHCG50 and then book & pay for your parking. The barriers will automatically open for your registered vehicle.

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature)

Please note that the credit card used to book must be presented on arrival.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Ibis Sheffield City is located within the Sheffield Clean Air Zone, which is in effect from 27 February 2023. Private cars and motorbikes will not be charge but other vehicles may be.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DSA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

Location

Guest Reviews

8
Based on 5093 reviews
Cleanliness: 7.48
Service: 8.45
Location: 8.49
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.43
Food and Beverage: 7.48
Overall Experience: 7.95
M
Michelle couple gb
10
Fantastic hotel, location and brilliant customer service
Pros:

Close to venue and car parking. Cost of stay with breakfast included for 2people was fantastic.
Jon on reception was an absolute pleasure, such a helpful chap. Give the man a pay rise!

Cons:

N/A

2026-05-23 via Nuitee
R
Richard solo_traveller gb
10
Pros:

Centrally located and close to the station

2026-05-23 via Nuitee
M
Maria couple gb
6
It’s my first stay in an ibis and I would probably stay in them again if it suited me for location and price.
Pros:

Staff were really nice and helpful and it was quiet at night despite being near a large roundabout and a lot of nightlife. Nice hot shower with good pressure. Breakfast was lovely. Rooms modern with capsular bathroom. Good amount of lighting and plugs.

Cons:

There is only one big thing that I was really disappointed in and we were staying 3 nights so it was a bit of an annoyance. The mattress on the bed was horrendous, and I’m not fussy, but it was bad. The bed was also really creaky and old. The bedsheets were tatty and some had holes in them. It was however very clean (to the eye).
Also, no A/C so I think that would be a big problem coming into the warmer weather.
Also, one weird thing too - they came in and made the bedsheets each day. I didn’t realise that would be the case so I had left make up and clothing items on the bed before going out. They came in and made the beds and tucked the bedsheets in at the corners - but over the belongings! 🤣🤣 So when I pulled the sheet back there was my kindle, a lipgloss etc etc. We actually found it hilarious but it was quite odd.

2026-05-22 via Nuitee
M
Milos solo_traveller gb
9
Pros:

check in ; housekeeping , bed comfortable

2026-05-22 via Nuitee
K
Kirsty solo_traveller gb
8
2026-05-22 via Nuitee
H
helen solo_traveller gb
10
One night in comfort
Pros:

Excellent location for the train and bus station.

Helpful friendly staff.

The power shower and toiletries are fabulous. The bed is comfy and bedding spotless.

Cons:

Could do with a fridge to keep things cool as the rooms are warm. We were travelling early the next day by train and wanted to store our lunch.

2026-05-22 via Nuitee
A
Adrian extended_group gb
9
2026-05-22 via Nuitee
S
Sarah solo_traveller gb
10
2026-05-22 via Nuitee
R
RODNEY solo_traveller gb
9
2026-05-20 via Nuitee
J
john solo_traveller gb
9
Gig at City Hall stopover
Pros:

Great breakfast and bar service

2026-05-20 via Nuitee
Y
Yiding solo_traveller cn
9
Pros:

Clean, comfortable room. Good location, within walking range of the City Archive.

2026-05-19 via Nuitee
R
Robert couple gb
10
2026-05-19 via Nuitee
I
Ian solo_traveller gb
10
Pros:

Staff went to shop to buy more marmite as they had run out. Excellent service. Thank you.

2026-05-18 via Nuitee
J
Jack solo_traveller gb
10
2026-05-18 via Nuitee
K
Kate family_with_children gb
5
Convenient as to the reason for our stay and was literally somewhere to sleep however I felt that if I was to go to Shef
Pros:

The location

Cons:

The quality of the food. I paid for half board and the evening meal was extremely sub standard with one of the meals having to be sent back and the cooked breakfast was cold and the hash browns were chewy. The bed was uncomfortable as it had a large dip in the middle of it.

2026-05-18 via Nuitee
M
Mark solo_traveller it
10
Value
Pros:

Staff great...3 mins to rail station.

Cons:

Car alarm at 5 am !

2026-05-18 via Nuitee
K
Karl solo_traveller gb
10
2026-05-17 via Nuitee
S
Sylwia solo_traveller gb
10
2026-05-17 via Nuitee
R
Rob evans solo_traveller gb
10
2026-05-17 via Nuitee
C
Chris solo_traveller gb
8
Pros:

Great location.

Cons:

Single beds very narrow.

2026-05-17 via Nuitee