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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Daily housekeeping
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Special diet menus - on request
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Kid meals
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Wine/champagne
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Key access
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CCTV outside property
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CCTV in common areas
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Security alarm
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Key card access
Review Highlights
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Property Description
Modern Comfort in Sheffield City Centre
Convenient Location: Ibis Sheffield City, just a short walk from the railway station, offers easy access to key city attractions like Sheffield Hallam University and Ponds Forge Leisure Center.
Dining Options: Indulge in delicious meals at the modern restaurant, grab snacks at the 24-hour bar, and start your day right with an all-you-can-eat breakfast buffet.
Comfortable Stay: With bright rooms featuring work desks, internet access, and private bathrooms, along with 24-hour front desk service, your stay at Ibis Sheffield City promises convenience and relaxation.
Ready to experience the best of Sheffield? Book your stay at Ibis Sheffield City now!
Castlegate Q Park car park is 164 feet from the hotel entrance. The postcode is S1 2BQ.
ibis Sheffield guests can enjoy half-price parking when they book in advance at q-park.co.uk
Visit q-park.co.uk and search for Sheffield, select Q-Park Castlegate, enter discount code IHCG50 and then book & pay for your parking. The barriers will automatically open for your registered vehicle.
Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature)
Please note that the credit card used to book must be presented on arrival.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
Ibis Sheffield City is located within the Sheffield Clean Air Zone, which is in effect from 27 February 2023. Private cars and motorbikes will not be charge but other vehicles may be.
A deposit may be required at the property.
Location
Guest Reviews
It's lovely friendly staff and the location. Shops , tram , train station and the interchange had few bus journeys out went to Castleton and did ladybower . Tram to Norfolk heritage park . Also manage bus to weston park all within 5 min walking distance of the hotel
First night woke up by noise outside sounded like someone was emptying bins but I manage to go back sleep . It was in the yard behind so no fault of hotel
Good value clean and well maintained
TV could do with being bigger and remote checking
Location and staff friendlness
Nothing
I loved how clean the room was and how efficient the service was. Staff were very helpful
Breakfast felt monotonous
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Nice friendly staff and clean room
the friendly and helpful staff team
Fire alarm going off multiple times in the evening and many of the residents stayed in their rooms.
Everything about our stay
Nothing
The hotel is 5 minutes walk from the train and bus station, and 10 minutes into the city centre. The friendly reception staff made checking in easy. The shower was very good, the room well equipped, beds were very comfortable. There is car parking and a lift available, for a budget hotel its well worth the money.
On the positive side, the room itself was very good. It was clean, spacious and well lit, with the bed neatly made and a firm, comfortable mattress. The bathroom was lovely, with good water pressure, which was particularly appreciated.
The tea and coffee-making facilities were also very good, with everything you would expect for a comfortable stay. Overall, the standard of the room itself was one of the stronger aspects of my visit.
When I arrived, check-in itself was straightforward. However, I was concerned that the receptionist read my floor number and room number aloud, in front of the reception and dining area. This is poor practice in any hotel, but particularly concerning when travelling alone. Simply pointing out that the room number was displayed on the key card would have been sufficient. There was no need to announce it publicly.
I was also asked to complete a check-in form where my email address was marked as a mandatory field. I subsequently discovered that the email address was apparently only required for marketing purposes. I do not believe a guest should be required to provide personal contact details for marketing unless they have actively chosen to opt in. Fortunately, I noticed this before signing the form and was able to provide an alternative email address.
The hotel also advertises free Wi-Fi, but there appears to be a significant qualification to this. The initial free access is limited to 24 hours, after which guests are required to register through the hotel's portal to continue using the service. During my stay, the supposedly free 24-hour Wi-Fi did not work consistently at all, which meant I was effectively being asked to register for the hotel's marketing portal simply to obtain usable internet access.
Taken together, these issues left me with the impression that the hotel's approach to guest privacy and marketing is unnecessarily intrusive. The Wi-Fi in particular feels misleadingly advertised as "free" when continued access requires registration, and the fact that the advertised initial access was unreliable made this even more frustrating.
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