Mottram Hall

Hotels
Wilmslow Rd, Mottram St Andrew , Macclesfield , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Cons:
Poor cleanliness and maintenance
Substandard service level
Awful food and beverage experience

Categories

Cleanliness
6.56
Significant stains on carpets, filthy doors, and general state of disrepair in room.
Service
9.03
Reception was unattended for over 10 minutes and service felt overly casual and unprofessional.
Location
10
Well-located with pleasant surroundings, but external factors may affect perception.
Room Quality
6.57
Rooms in a state of total disrepair, including no curtains and bad odors.
Amenities
7.52
Spa facilities severely lacking with issues and poor overall experience.
Value for Money
8.05
Paid significantly for a service and quality level well below expectations.
Food and Beverage
5.51
Food service was unacceptable with poor quality and significant delays.
Overall Experience
7.56
Overall experience was disappointing and did not meet the expectations of a 4-star hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:01

Property Description

Luxurious Spa and Leisure Facilities

Indulge in relaxation at the spa and leisure facilities offered at Mottram Hall. Unwind with a pampering spa treatment or take a refreshing dip in the pool.

Fine Dining Experience

Savour exquisite culinary delights at the Carrington Grill, offering a fine menu to tantalize your taste buds. Afterward, head to the Cocktail Bar for a sophisticated and laid-back atmosphere to enjoy your favorite drink.

Historic Elegance with Modern Comforts

Experience the charm of a Georgian country house dating back to 1721, where original features blend seamlessly with modern amenities. Rest comfortably in rooms adorned with Egyptian cotton linen and high-tech conveniences.

Book your stay at Mottram Hall today for an unforgettable retreat in the heart of Cheshire's picturesque parkland.

Important information:

Spa and leisure access is not included in the rate.

Please note that the spa is subject to availability upon check in.

Spa and leisure access is not included in the rate. Please note that the spa is subject to availability upon check in. It is available for an additional charge of GBP 35 per person per session, with morning access until 11:00 and evening access from 17:00 to closing
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POS

Location

Guest Reviews

Cleanliness: 6.56
Service: 9.03
Location: 10
Room Quality: 6.57
Amenities: 7.52
Value for Money: 8.05
Food and Beverage: 5.51
Overall Experience: 7.56
D
Dmitrijs • family_with_children • gb
10
Pros:

One hr complimentary on check out, impressed.

Cons:

Live music was off around 23.00 if I'm not mistaken.

2026-10-17 • via Nuitee
M
Margaret • couple • gb
7
Pros:

Great spa and location

Cons:

Very dated

2026-10-16 • via Nuitee
K
Karen • couple • gb
8
Overall a nice stay however definitely needs updating
Pros:

The local and the spa the staff was nice too

Cons:

The room we had was very run down all clean but needed painting and updating

2026-10-16 • via Nuitee
G
Gillian • couple • gb
6
Pros:

Location was amazing and generally the style of the Hall was beautiful. Breakfast and staff were great

Cons:

The cleanliness of the rooms, mainly the bathroom, the rubber on the bottom of the shower screen were mouldy. The bathrooms were very dated and didn’t feel luxury, like the rest of the hotel / hall did. This was very disappointing. There were also marks on the ceiling, scraps on the walls, and the vents were full of cobwebs. There were very poor quality pillows, in fact flat !

2026-10-15 • via Nuitee
C
Claire • couple • gb
10
2026-10-15 • via Nuitee
N
Niamh • couple • gb
1
2026-10-15 • via Nuitee
O
oldham • couple • gb
8
2026-10-12 • via Nuitee
J
Julia180 • solo_traveller • gb
10
Pros:

Wedding we attended was smoothly run. Attentive staff. Room very spacious and clean. Lovely location

Cons:

Walk from car park to function was lengthy. Small details such as teaspoons with hot drinks and a complimentary drink that never arrived. These did not impact our stay in a massive way though. We still had a good time.

2026-10-11 • via Nuitee
L
Lee • couple • gb
1
2026-10-11 • via Nuitee
N
Nicky • couple • gb
4
Mediocre at best
Pros:

It was clean

Cons:

DO NOT PAY FOR A FULL BREAKFAST, it’s all in together so save yourself some money. Check I’m was terrible and you seem to be an inconvenience to the staff.

2026-10-11 • via Nuitee
R
Rosanna • couple • gb
1
Left with refund and stayed somewhere else
Pros:

Nothing

Cons:

Left with a refund. Room was small, outdated and scruffy and overlooked another hotel corridor with guests walking past. Unknown marks on the walls out side the room and shoddy decoration. Unfriendly greeting by receptionist who gave us no information about anything and was quite rude. There was also a wedding which was incredibly loud and overstimulating when you walked in with people and bags everywhere. We were advised by a message the day before that spa access should be no issue, to get there and be made to walk outside in the freezing cold to around to the spa to find out ourselves that the hours were different than advertised on the weekend and that it was unlikely there would be any room so we couldn’t use it. We knew it was subject to availability but had checked the day before to manage our expectations. Asked to speak to the duty manager who didn’t seem surprised about our unhappiness about the room and offered a full refund, he advised that half the hotel had been renovated a couple of years ago but half hadn’t, the half we were placed in. He also said reception could let us know about spa availability and we didn’t need to walk round to find this out ourselves, a massive lack of training of the reception staff. We left and stayed in a pub down the road which was cheaper, much nicer rooms and a much better welcome. Not the luxury experience you would expect, avoid!!!

2026-10-11 • via Nuitee
L
Lorraine • couple • gb
7
Beautiful room but the dated bathroom with duck tape really let it down.
Pros:

The setting, character and design.

Cons:

Our en suite , cracked tiles in bathroom, duck tape over tiles in the shower area. Duck tape on the light in the bathroom.

2026-10-11 • via Nuitee
W
William • solo_traveller • gb
8
Pros:

The spa, the bar/restaurant, the grounds and building

Cons:

The room needed tidying up, needs repair. The room wasn't cleaned very well
Shower was dirty and contact lenses in the sink

2026-10-09 • via Nuitee
M
Martin • couple • gb
7
Good location, staff friendly, rooms clean - just starting to look a little tired
Pros:

Always enjoy this hotel

Cons:

Looking a bit shabby in places

2026-10-09 • via Nuitee
M
mandy • family_with_children • gb
1
2026-10-09 • via Nuitee
E
Ellie • solo_traveller • gb
5
Lovely venue for a wedding
Pros:

Came for a wedding and venue was beautiful

Cons:

The room was okay but there was something leaking from the ceiling and had a towel tucked into it with black stuff all over it
And the bed was rock hard so didn’t sleep very well

2026-10-08 • via Nuitee
S
Steven • couple • gb
10
Pros:

Amazing service, spa was great , food was amazing stafd were amaizmg locals were nice .
Area was amazing

Cons:

Fire alarm went off at 3am woke us up 3 times then a chain saw at 730 outside my window cutting hedges .
This ruined the amazing experience but we got am appolode letter to our door the next monring and re assured they would make it up to us on our next visit .

Other than the disturbance whicn was un canny best hotel in uk for me so far

2026-10-08 • via Nuitee
A
Anamarcela • family_with_children • gb
1
Pros:

Nothing!

Cons:

Unfortunately, our stay did not live up to expectations. While the hotel appears beautiful and well-maintained in photos, the reality was quite different.

The rooms are outdated and extremely dirty, specifically, the bathroom and walls showed a clear lack of basic housekeeping. To make matters worse, there was no air conditioning in the room. When we opened the windows to cool down, we were bothered by loud noise from the staff area at the back of the building, making it very unpleasant to relax. Overall, it was a very disappointing experience, and I hope management addresses these cleanliness and noise issues.

2026-10-08 • via Nuitee
A
Ashley • couple • gb
10
2026-09-19 • via Nuitee
K
Kevin • couple • gb
6
2026-09-18 • via Nuitee