Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5911 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
N
Nicky • family_with_children • de
9
Dieses Hotel wird für unseren nächsten Aufenthalt in Köln wieder gebucht.
Pros:

Das Personal war sehr freundlich.
Das gesamte Hotel war in einem sehr gepflegten, sauberen Zustand.
Obwohl sich das Hotel an einer extrem befahrenen Straße befindet, war dies im Zimmer kaum zu hören.
Man kann alles bequem zu Fuß erreichen.

2026-07-25 • via Nuitee
S
Steen • couple • dk
8
2026-07-25 • via Nuitee
H
Helen • family_with_children • hk
9
2026-07-25 • via Nuitee
F
faber • solo_traveller • lu
9
2026-07-25 • via Nuitee
A
André • family_with_children • nl
8
Prima
Pros:

De ligging
En het ontbijt dat tot 16 jaar gratis is

Cons:

Schoonmaken kan iets beter

2026-07-25 • via Nuitee
İLKNUR • family_with_children • tr
10
2026-07-24 • via Nuitee
G
Gökhan • family_with_children • tr
7
2026-07-23 • via Nuitee
S
Saskia • solo_traveller • de
7
Pros:

Gute Lage, solides Hotel mit bequemen Betten und gut isolierten Zimmern.

Cons:

Das Frühstück ist zu teuer für die Leistung, das Parken ebenso.

2026-07-23 • via Nuitee
T
Thomas • family_with_children • de
8
2026-07-23 • via Nuitee
D
Drenški • family_with_children • si
10
2026-07-23 • via Nuitee
M
Marzena Monika • solo_traveller • de
10
2026-07-22 • via Nuitee
T
Tolga • family_with_children • tr
10
2026-07-22 • via Nuitee
M
Meshal • family_with_children • kw
10
Pros:

The location is excellent, right next to the Chocolate Museum, making it very convenient for exploring the area.

Cons:

Nothing

2026-07-22 • via Nuitee
B
Başak • family_with_children • tr
9
2026-07-22 • via Nuitee
H
Hitziger • family_with_children • de
7
2026-07-22 • via Nuitee
E
Evgueni • family_with_children • de
8
Ganz okay
Pros:

Lage

Cons:

Preise für Zusatzleistungen: e. g. Parken, Frühstück…

2026-07-22 • via Nuitee
H
Hawai Italia • solo_traveller • it
9
Pros:

Trovo la colazione sempre molto soddisfacente, completa e varia.

Cons:

l'acqua in camera, mi piacerebbe trovarla.

2026-07-21 • via Nuitee
M
murat uyar • solo_traveller • tr
9
2026-07-21 • via Nuitee
S
Stephan • solo_traveller • de
8
2026-07-21 • via Nuitee
S
Samuel • family_with_children • fr
9
Un bel hôtel
Pros:

Hôtel moderne et propre - Parking en sous-sol (prestataire distinct de l’hôtel) pratique pour décharger/charger les bagages.
Chambre bien équipée - Petit déjeuner très bien - Personnel attentionné et compétent

2026-07-21 • via Nuitee