Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast
Convenient location
Cons:
Unfriendly service instances
Room temperature issues
High breakfast prices

Categories

Cleanliness
8.55
Most reviews consistently mention clean rooms.
Service
8.05
Mixed sentiments; some reviews appreciate friendly staff, while others criticize specific interactions.
Location
8.55
Convenient location near the event venue and close to public transport.
Room Quality
8.05
Rooms were comfortable but had minor issues like temperature control and lack of amenities.
Amenities
8.05
Facilities like parking and breakfast options were praised, but some amenities were unavailable.
Value for Money
8.05
Some guests felt prices were high relative to offered amenities.
Food and Beverage
8.55
The breakfast was widely praised for variety and quality.
Overall Experience
8.55
Generally positive experiences, with appreciation for cleanliness and breakfast despite service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 22:50

Property Description

Luxurious Accommodations
Experience tranquility in our soundproofed rooms with modern amenities such as flat-screen TVs and stylish bathrooms. Enjoy a peaceful night's sleep and wake up refreshed to start your day in Cologne.

Gastronomic Delights
Indulge in a culinary journey at Le Jardin Restaurant offering delectable Mediterranean cuisine on a terrace with a view. Sip on fine wines and savor small snacks at the chic Rive Gauche Bar, perfect for unwinding after a day of exploring the city.

Wellness and Recreation
Relax and rejuvenate at our sauna and fitness center, or let your little ones have a blast at the children's play corner. Stay connected with our free internet terminal and make the most of your stay at Novotel Köln City.

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 19 per day.

Location

Guest Reviews

8.3
Based on 5858 reviews
Cleanliness: 8.55
Service: 8.05
Location: 8.55
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.55
Overall Experience: 8.55
H
Huub • family_with_children • nl
9
2026-07-04 • via Nuitee
J
Jan • solo_traveller • be
9
2026-07-04 • via Nuitee
A
AÇIKGÖZ • family_with_children • tr
10
2026-07-03 • via Nuitee
F
Felix • family_with_children • de
8
2026-07-03 • via Nuitee
A
Anthony • solo_traveller • gb
9
2026-07-02 • via Nuitee
M
Martin • solo_traveller • se
9
2026-07-02 • via Nuitee
İsmail Kaan • solo_traveller • de
8
2026-07-02 • via Nuitee
T
Tiziana • extended_group • lu
10
2026-07-02 • via Nuitee
R
Rayshree • family_with_children • nl
10
Good stay
Pros:

Everything was clean. Was a very good stay

Cons:

The parking fee was little bit expensive
€21 per day

2026-07-01 • via Nuitee
P
Pak • solo_traveller • tr
10
Pros:

Ulaşım otel önünden geçen otobüslerle çok kolaydı. Resepsiyon'daki Simge hanım çok yardımcı oldu. Otel temiz ve güvenliydi. Otelin konumu ve arka sokaklarında gezmek çok eğlenceli.

2026-07-01 • via Nuitee
КПН • family_with_children • de
8
2026-07-01 • via Nuitee
S
Sandrine • solo_traveller • fr
10
2026-07-01 • via Nuitee
R
Rachel • family_with_children • ch
8
2026-06-30 • via Nuitee
T
Tuğçe • family_with_children • tr
7
Pros:

Konumu güzeldi katedrale yürüyerek gidebildik

Cons:

Odalar çok küçüktü 3 ve 5 yaşında çocuğumuzla zor sığdık buzdolabı çalışmıyordu keşke havlu terlikte olsaydı

2026-06-30 • via Nuitee
C
Cengiz • family_with_children • tr
2
Pros:

Ничего.

Cons:

Комнаты мизерно маленькие. Кровать и диван для детей были неудобные. Подушки неудобные. Умывальник это вообще смех 🤦‍♀️
Чтобы попить воду нужно бегать на первый этаж наливать. Кофе платный в отеле 4 звезды 🤦‍♀️ в номере не было халатов и тапочек, попросила на ресепшене - тапочки дали, а халат выдали 1 на 4 человека. Сказали закончились 😅 в общем отель не тянет на 4 звезды никак. Не понравилось вообще

2026-06-29 • via Nuitee
A
Alicia • family_with_children • es
8
Pros:

Las instalaciónes del hotel están bien.

Cons:

Una contrariedad; solicitamos 2 habitaciones familiares, para 4 adultos y 2 niños de 2 y 5 años. Indicamos el nombre de una persona en cada habitacion. Al llegar nos hicieron pagar 1 extra por la segunda persona adulta (los conyugues).

2026-06-29 • via Nuitee
I
Ilka • family_with_children • de
8
2026-06-28 • via Nuitee
J
juergen • family_with_children • de
10
Ideal für einen Städtetrip mit Erholungsfaktor
Pros:

Die Freundlichkeit mit der mir weitergeholfen wurde.

2026-06-28 • via Nuitee
R
Rita • family_with_children • lu
10
Alles gudd
Pros:

Frühstück sehr gut und Lage auch gut

2026-06-28 • via Nuitee
K
Kourosh • family_with_children • de
9
Cons:

Preis von Frustück

2026-06-28 • via Nuitee