Hilton Stockton

Hotels
Hilton Hotels & Resorts
8.7 (537 reviews)
2323 Grand Canal Boulevard , Stockton , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues in food area
Elevator problems

Categories

Cleanliness
8.26
Several reviews highlighted issues with cleanliness, particularly around the breakfast area.
Service
9.23
Many guests praised the friendly and helpful staff, particularly Brian and Trina.
Location
9.27
Great location with easy access to restaurants and shopping.
Room Quality
8.72
Rooms are described as clean and comfortable, although some minor issues were noted.
Amenities
8.75
Basic amenities available; some guests found them satisfactory.
Value for Money
8.71
While some guests felt it was slightly overpriced, others appreciated the facilities.
Food and Beverage
7.76
The breakfast options were seen as basic and some experienced issues with cleanliness.
Overall Experience
8.93
A mix of positive and negative experiences; overall satisfaction was high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:15

Property Description

Luxurious Amenities
The Hilton Stockton, located just 2 miles from the University of the Pacific, offers a range of luxurious amenities including an outdoor pool, gym, and jacuzzi. Guests can also enjoy the convenience of a restaurant serving American cuisine on-site.

Convenient Facilities
With free Wi-Fi, flat-screen cable TVs, and business center access, guests can stay connected and productive during their stay. The hotel also features meeting facilities for any business needs.

Ideal Location
Situated within walking distance of Quail Lake and close to popular attractions like The Haggin Museum and Bob Hope Theatre IFG, Hilton Stockton provides the perfect base for exploring the area. Book now for a memorable stay in California!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 537 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.72
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 8.93
5
505tjg Business
10
Great stay
Pros:

Everything was great, great hospitality, clean rooms, thanks to Roslyn I had a great stay!

2026-08-26 via Tripadvisor
M
mirellix Family Stockton, California
10
Simply Brian
Pros:

Brian at the front desk is simply wonderful! He is always so kind, thoughtful, and welcoming every time I come to this hotel. He always has a kind or encouraging word to share, and you can tell he genuinely cares about people. He is truly an asset to this hotel! Thank you for being U Brian !

2026-08-22 via Tripadvisor
G
G4544HPmanuelz Business
10
10 out Of 10
Pros:

Always best experience checking in with Roslyn at Front desk . She is very welcoming with great customer service . Always feel so welcomed coming at this location!!

2026-08-20 via Tripadvisor
5
50jbp Couples Tiverton, Rhode Island
10
Nice night in Stockton
Pros:

After hanging out on the awesome patio and talking with my nephew and his girlfriend my wife and I were going to head out and get some things at the store. Farisha and Roslyn inquired about what we needed while we were back in the lobby. They said Hilton has everything you need right here and helped us find the items.
Great rooms and great staff! Hilton exceeded our expectations on our trip to Stockton.

JB

2026-08-20 via Tripadvisor
C
C9211FMannad Solo travel
10
Dream come true
Pros:

I can't begin to thank two special staff members enough, Roslyn and Farisha. Roslyn especially.... She made my stay (which started off as a nightmare) into an absolute dream come true!!!! She completely turned my entire day, and my trip around !! I can't thank her enough. Best customer service I have EVER had, and I have stayed in hotels ALL over the world... From the bottom of my heart, THANK YOU for showing me the kindness you did. Sincerely...

2026-08-18 via Tripadvisor
7
775maurineh Family
10
Wonderful staff at the Hilton Stockton
Pros:

I reserved 2 rooms for August 1, 2026 arrived and proceeded to check in. When my daughter arrived, we realized there had been a misunderstanding and she did not need the second room. I had booked with Hilton Honor points and money. The on duty manager, Brian, tried to cancel the booking and was able to do so but not able to restore the Honors points. At check out the next morning, Farisha, the supervisor, was able to have our points returned to my account. Both Brian and Farisha were very professional and we appreciated their help in resolving this unusual situation to my complete satisfaction. This reminded me how happy I am to be an Honors member.

2026-08-18 via Tripadvisor
S
Shane solo_traveller us
7
2026-08-18 via Nuitee
C
cassandrabL1685YV Family
10
Wonderful experience
Pros:

Brian and the entire staff at this hotel are amazing. I’ve stayed here consistently over the last 12 months and the service has always been wonderful. The rooms are clean. Shawn in the restaurant is wonderful and the food is good. They go above and beyond

2026-08-16 via Tripadvisor
S
Shakera couple us
9
2026-08-13 via Nuitee
4
400tarynh Family
10
Brian provided 🌟🌟🌟🌟🌟 customer service!!!
Pros:

Want to give Brian at the front desk a HUGE shout out!!!
THANK YOU for the incredible customer service, kindness, and understanding you provided at check in. You were beyond patience and so helpful. 🌟🌟🌟🌟🌟

2026-08-12 via Tripadvisor
4
448zacka Business
10
Best hotel and staff in Stockton
Pros:

Best hotel in Stockton! Roslyn is the greatest asset to their team! She’s super helpful.

2026-08-11 via Tripadvisor
A
Alma solo_traveller us
10
2026-08-11 via Nuitee
C
Climber649264 Family
10
Brian is the best and hotel remodel is nice!
Pros:

Brian at the front desk, made such a wonderful impression on my family and I. He was very kind, professional, and customer service oriented. Also, the lady who cleaned our room was the same way!
The remodel at the hotel is looking very nice and clean!

2026-08-10 via Tripadvisor
M
melissacF5787KW Couples
10
Excellent Customer Service!
Pros:

Brian is always so welcoming and has excellent customer service. He goes above n beyond to make sure our stay is nothing but perfect. His character is so joyous and we are always happy to see his smiling face when we arrive.

2026-08-07 via Tripadvisor
M
Marty couple us
7
Pros:

Location, free parking

Cons:

Construction on-site was noisy, closed common area due to construction. No complimentary bottled water. Limited food availability in hotel.

2026-08-05 via Nuitee
M
mavisd477 Business
10
Safe and secure hotel in STOCKTON
Pros:

After staying at this hotel I can see why it’s the #1 in Stockton. And I don’t see myself staying anywhere else when I’m in town. The Parking lot is gated and secure. The security guard plus Trina both made me feel comfortable and safe leaving my personal belongings in my car. Thank you

2026-08-02 via Tripadvisor
Q
Q2430QYkent Solo travel
10
Sad No more Starbucks
Pros:

I wished the Starbucks was open during my stay but the staff in the restaurant during breakfast still accommodated me. Trina at the Front desk was very pleasant and seemed very interested in my feedback on how to make my stay better after hearing disappointment about the coffee. The rooms were renovated and the hotel is still under construction but the amazing staff is what brings me back when I stay in Stockton!

2026-08-02 via Tripadvisor
5
516wyattd Business
10
New Hotel upgrades & Pleasant Staff.
Pros:

The hotel is currently undergoing renovations but it did not interfere with my stay. I did encounter a little bit of an issue at checkin because the system were down,the Young Manager that was helping the front desk went out of her way to make up for the inconvenience and made my night by upgrading me to a better room to make up for the wait. Personal Thank you to Trina Roslyn and Brian for helping me and my team during a high stressful situation.

2026-08-01 via Tripadvisor
J
johnlI1928FY Solo travel
10
Great Service!
Pros:

Brian at the front desk was very accommodating. I had a King room with the smaller step out balcony. I called down when I got to the room and he immediately switched me to a full balcony room. He was dealing with multiple customers smoothly. Great customer service!

2026-08-01 via Tripadvisor
P
P5456ARmariac Business
10
Exceptional Customer Service Every Time!
Pros:

I always enjoy staying at this Hilton whenever I travel to Stockton for business. Shamina and Trina are amazing, they were incredibly helpful, welcoming, and such a pleasure to talk to. Every stay has been a great experience thanks to the friendly and attentive staff. Their outstanding customer service is one of the reasons I keep coming back. I highly recommend this hotel to anyone visiting the area!

2026-07-30 via Tripadvisor