Hôtel Le Germain Québec

Hotels
9.6 (362 reviews)
126 Rue Saint-Pierre , Quebec City , CA
+1 418-692-2224

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Comfortable Rooms
Good Amenities
Cons:
Noise from construction
Breakfast pricing concerns

Categories

Cleanliness
9.42
Standard quality for this hotel tier, some minor issues noted regarding noise from outside.
Service
10
Excellent customer service, staff were warm and helpful throughout the stay.
Location
10
Well-situated, within walking distance to attractions while remaining in a quiet area.
Room Quality
9.62
Rooms were spacious, well-appointed, and comfortable.
Amenities
9.42
Great amenities with a relaxing lounge area and easy access to food.
Value for Money
9.42
Good value but some concerns about breakfast pricing and quality.
Food and Beverage
8.92
Breakfast was mentioned as being delicious but some complaints regarding the current offerings.
Overall Experience
10
Overall, a very pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:14

Property Description

Historic Charm with Modern Comforts

Luxurious Room Amenities
Indulge in free WiFi, Nespresso coffee, BOSE stereo, and a functional work area in every room.

Cozy Lounges and Fitness Facilities
Relax at the espresso bar, unwind by the fireplace, or stay fit at the 24-hour gym.

Prime Location for Exploring
Conveniently located minutes away from historic sites and cultural attractions, Hotel Le Germain Quebec offers the perfect blend of comfort and exploration.

Experience a stay where history meets luxury at Hotel Le Germain Quebec. Book now for an unforgettable experience!

Important information:

Pets are welcome at the hotel, but their presence must be communicated when booking, before arrival. A fee of $45 per stay applies, and only one pet is allowed per room. Our little friends cannot be left unattended in the establishment, including your roomGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YQB

Location

Guest Reviews

9.6
Based on 362 reviews
Cleanliness: 9.42
Service: 10
Location: 10
Room Quality: 9.62
Amenities: 9.42
Value for Money: 9.42
Food and Beverage: 8.92
Overall Experience: 10
R
Russell • couple • us
10
2026-09-18 • via Nuitee
D
Darlene • couple • us
9
2026-09-17 • via Nuitee
P
Patrick • extended_group • gb
10
A very enjoyable experience.
Pros:

A top class establishment,

Cons:

Everything was as we expected so no complaints.

2026-09-15 • via Nuitee
W
Washington • couple • br
8
2026-09-06 • via Nuitee
E
Elaheh • couple • ca
10
It was a very pleasant stay. I surely revisit this hotel and recommend it to my friends
Pros:

The property is in the heart of Quebec City, very close to all the restaurants and places to visit

Cons:

The only thing that I did not like about our room was a deem light in the bathroom. It's very hard for ladies to apply any makeup.

2026-09-05 • via Nuitee
D
dany shapira • solo_traveller • il
9
2026-08-23 • via Nuitee
C
Caroline • extended_group • ca
7
Excellente localisation
Pros:

Chambre spacieuse et localisation dans un secteur charmant, clin d’œil aux préposés du stationnement: serviables et accueillants.

Cons:

Certains détails au niveau de l’entretien, ex: lavabo de salle de bain bouché, miroir avec traces de doigts dans la chambre.

2026-08-10 • via Nuitee
N
natalie • solo_traveller • ca
10
2026-08-06 • via Nuitee
M
Marcelo • couple • br
1
Frustrante
Pros:

Nada

Cons:

O hotel nos informou no check in que não teria quartos disponíveis para nós. Além do problema em si, a forma como o hotel lidou com o problema foi pessima

2026-07-24 • via Nuitee
K
Keli • couple • us
10
2026-07-22 • via Nuitee
J
jillbU4823ZV • Family
4
Disappointing communication from staff when a/c broke
Pros:

There is so much to love about this hotel: perfect location, charming and relaxing lounge areas, spacious rooms with character. Unfortunately we had a poor experience due to the way staff handled the broken air conditioning in our room.

I notified staff that the a/c needed attention after a hot and stuffy night of sleep. I called the front desk at 8:30am and told them we would be out of the room from 9 until 3. I also spoke to front desk staff in person on my way out. At that point the unit was already reading 24c. When we returned at 3pm, we were told no one had yet visited the room. Instead of sending a repair person, they sent a porter who fiddled with the wall control and told us to wait 30 minutes. When we called down again, they said that we should pack up our things, and they would move us to a room that they were “cooling down right now” while we were at dinner. So we packed everything. In the meantime, front desk staff had changed shifts. When I spoke to the new staff, they admitted that they did not have an alternative room for us. They offered to open our windows. We agreed as it was starting to cool down outside. When we returned from dinner, windows were still closed and the room was the same temp. We were told they had opened the windows for a few minutes while we were at dinner but they would not remain open for fear of the open window being photographed. While they claimed they had opened the window for a short period, the temp on the wall still read 24. At this point, 10:30pm, they offered us a relocation to another hotel with working a/c. 10:30 pm.

I understand completely that buildings are old and things sometimes break. I don’t expect everything to run perfectly at all times. But I do not appreciate lying and stalling from staff as a tactic to handle issues. Making us pack when they knew there would not be a room change. Promising to open windows and then not doing it. Only offering alternate accommodations when it had gotten too late to be an actual workable solution.

At top tier hotels, I expect staff to be friendly, efficient problem solvers. I also expect them to be communicative and honest. Here, Le Germain missed the mark.

2026-07-21 • via Tripadvisor
P
pelletier • solo_traveller • ca
9
Pros:

Location staff everything was great

Cons:

I was expecting a tub but what I got was still amazing and I'm very pleased

2026-07-18 • via Nuitee
S
Susan • couple • gb
10
2026-07-16 • via Nuitee
S
Stefany • couple • ca
10
2026-07-12 • via Nuitee
C
Christine • family_with_children • au
7
A lovely stay in Quebec.
2026-07-01 • via Nuitee
B
Baoyi • couple • ca
10
2026-07-01 • via Nuitee
M
Matt • couple • us
8
Pros:

Location

Cons:

Room lighting a bit dark. Bar area was almost non existent

2026-06-23 • via Nuitee
A
ARTHUR • solo_traveller • us
10
2026-06-21 • via Nuitee
J
Jill • couple • us
10
Comforting stay at a quiet hotel
Pros:

The staff were very friendly and helpful. The location and the room were very quiet. The hotel was very clean and the bath products were top notch. They have a nightly turn down service that offers water and chocolates.

2026-06-21 • via Nuitee
M
Mona • solo_traveller • ca
10
Pros:

Lovely hotel. Comfortable beds. Friendly staff. Great coffee options. Central location. No restaurant on site, but Louise's right across the road was excellent. Would highly recommend 👌

2026-06-20 • via Nuitee