Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Outdated facilities
Cleanliness issues
Limitations on food services

Categories

Cleanliness
7.94
Some reviews mention cleanliness issues, including an unpleasant smell in the room and a dirty outdoor courtyard.
Service
9.41
Reviews highlight friendly, welcoming staff and specific praise for helpful concierge service.
Location
9.45
Guests consistently praise the hotel's excellent location, being close to shops, restaurants, and train stations.
Room Quality
8.4
Rooms are described as spacious and comfortable, though some are noted to be outdated.
Amenities
8.93
Guests enjoy good amenities such as a spa bath, though some facilities are getting dated.
Value for Money
8.89
The overall pricing is considered reasonable based on the spacious rooms and location.
Food and Beverage
8.44
Room service offers exceptional food, but more options at night would be appreciated.
Overall Experience
8.91
Overall, guests have had a great experience with minor noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:11

Property Description

Luxurious Suites with Modern Amenities

Featuring an indoor/outdoor pool and a well-equipped gym, The Como Melbourne offers stylish and spacious suites on Chapel Street. Each room boasts luxury bedding and bathrooms, with some suites even including a kitchen for added convenience.

Dining and Entertainment Options

Indulge in the hotel's brasserie for a delightful breakfast experience, or head to the popular bar offering an extensive cocktail list. Whether you're looking for a hearty meal or a refreshing drink, The Como has you covered.

Convenient Location for Exploring

Situated near South Yarra's top attractions, boutiques, and restaurants, The Como provides easy access to the vibrant local scene. With art galleries within walking distance and a nearby tram stop, exploring Melbourne's city center and key landmarks is a breeze.

Ready to experience luxury and convenience at The Como Melbourne? Book your stay now.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 39 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for AUD 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 1071 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 8.91
S
Sophie • couple • au
5
Como has great baths
Pros:

Love the Como for the baths

Cons:

they kept giving us the wrong room key. We had to go down to reception multiple times to get the correct room key and there were broken bottles in mini fridge.

2026-06-27 • via Nuitee
B
Ben • family_with_children • au
8
2026-06-26 • via Nuitee
L
Luke • couple • au
10
2026-06-25 • via Nuitee
L
Louisa • couple • au
7
Good location, friendly staff. Huge rooms, just need a bit of a make over imo
Pros:

Its location

Cons:

The rooms need renovations

2026-06-21 • via Nuitee
A
Anthony • couple • au
8
2026-06-18 • via Nuitee
C
Craig • couple • au
10
Beautiful room
Pros:

Spacious room

Cons:

Nothing

2026-06-15 • via Nuitee
M
Miranda • family_with_children • au
10
2026-06-14 • via Nuitee
S
safet • couple • au
6
Very outdated
Pros:

Location

Cons:

Outdated needs refurb and smells that old shell like mould

2026-06-14 • via Nuitee
A
Anna • couple • au
6
Pros:

Pool facility

Cons:

Poor breakfast service. Waiting time was significant and it appeared understaffed

2026-06-10 • via Nuitee
R
Rebecca • couple • au
5
Pros:

Tv didn’t work. Nice and quiet location though. Heard another guest complaining of mice in their room when we were checking out!!

2026-06-08 • via Nuitee
R
Richardson • solo_traveller • au
9
2026-06-08 • via Nuitee
D
David • solo_traveller • au
8
Good value in a great location
Pros:

Great location. Very large room

Cons:

A little tired. Taking stairs to lifts with bags was annoying

2026-06-07 • via Nuitee
B
Bianca • couple • au
8
2026-06-07 • via Nuitee
B
Bernadette • couple • au
6
Staff were welcoming helpful and pleasant. The room was clean and comfortable.
Pros:

Location was good for our visit.
Room was clean and comfortable.

Cons:

Toilet seat was broken and shower was leaking water around screen onto floor.
Parking and access to property was not easy to navigate as a first time visitor.

2026-06-06 • via Nuitee
M
Margaret • couple • au
8
2026-06-05 • via Nuitee
L
Louis • solo_traveller • nl
8
2026-06-02 • via Nuitee
I
Isabelle • solo_traveller • au
10
2026-05-31 • via Nuitee
A
Alyson • couple • au
5
Great location, huge room but a bit run down
Pros:

Great location, huge room.

Cons:

The property itself is quite rundown, could do with some revamping.

2026-05-24 • via Nuitee
A
Andrew • family_with_children • au
8
Great location and reasonably priced, staff were very helpful
Pros:

Location and price

Cons:

Very dated and could do with a cosmetic tidy up

2026-05-23 • via Nuitee
S
Stephen • couple • au
10
Stayed for the weekend for our 2 year anniversary and had a lovely stay. The room was spacious and clean, will be return
Pros:

Very relaxing and perfect for a weekend away

Cons:

Nothing

2026-05-23 • via Nuitee